You do the deals. We ll do the rest.

Transcription

1 You do the deals. We ll do the rest. Mortgage software solutions for originators, aggregators, brokers and financial services providers. PO R Symmetry is a brand of Stargate Group. For over thirty years, Stargate Group has been helping leading mortgage companies succeed. Award-winning IT solutions, mortgage processing & online industry information SE R SUP T RV V ICES PRO ID E

2 Premier loan origination software from Stargate Group With Symmetry, our brokers now have access to industry leading software that allows them to operate effectively both on and off-line. With the latest loan information at our fingertips, Symmetry has allowed us to sell with confidence and provide exceptional customer service. Symmetry will be a key part of the ongoing success of our business. The team at Stargate Group are committed to delivering the functionality their customers are seeking. Dean Rushton, Director of Operations, X Inc. What is Symmetry? Symmetry is the premier loan management tool designed for Australian mortgage professionals. Simple to use, yet immensely powerful, Symmetry provides everything you need to streamline your mortgage business. With both online and offline functionality, Symmetry offers lead management, point of sale tools, loan processing workflows, commission management, business reporting and more. Whether you are an aggregator, broker, mortgage manager or originator, Symmetry has purpose built functionality to drive your business further.

3 The flexibility to suit your business Choose the Symmetry version that best suits your business needs. Symmetry Online: The full suite of system modules for end-to-end mortgage management. Symmetry Introducer: Selected online tools for point of sale and lead management. Options Symmetry Offline: Selected tools for point of sale and lead management, when an Internet connection is not possible. Offline synchronises with the online version on demand. Electronic lodgment: Electronically submit an unlimited number of loan applications direct to a panel of major lenders. Training: A range of training options are available to suit your needs. * All versions include system hosting, disaster recovery, daily back-up, security monitoring and access to the Stargate Group service desk. Commission Tracking & Reporting Simplified Loan Processing Integration with Lender Systems Advanced Customer Database Document Protection Tools Workflow Management Detailed Management Reporting Marketing Tools World Class Origination Platform Total CRM Solution

4 Premier loan origination software from Stargate Group The Symmetry business advantage A fully integrated system Symmetry provides end-to-end loan management functionality, from point of sale to post settlement marketing. All the tools you need to manage your mortgage business are included in a single Online package. Internet based benefits Symmetry is Internet accessible anywhere, anytime. Upgrades, data security and infrastructure is managed in house by Stargate Group, minimising your I.T. costs. Offline tools are available when Internet access is not possible. Customisable system setup Branded with your corporate logo and colours, Symmetry reflects your business needs. Stargate will customise user access levels, managed loan products, commission rates and referrer payments. Even custom fields can be accommodated. A powerful CRM solution Leverage your growing customer network with Symmetry s powerful database functionality. Identify additional selling opportunities and generate extra value from detailed client information. Introducer network ready Introducer networks can enter leads directly into Symmetry, to be distributed or actioned according to your business structure. Referral access levels are easily managed and automatically controlled. Exceptional loan product information Symmetry offers detailed loan product information for more than 40 lenders, and over 1,000 loan products. Using a powerful search engine to match lending criteria to loan products, extended product detail, product comparisons and repayment summaries are readily available. Data accuracy is maintained by a dedicated full time team, updating information daily.

5 We required a system with the ability to service not just our current business requirements, but one with the power and flexibility to accommodate our future needs. With Symmetry we have found the adaptability we were looking for. We can feel confident knowing that as our organisation expands, Symmetry will continue to grow alongside us. Jimmy Malik, Director, Refund Group. Online application lodgment Reduce manual handling and increase efficiencies with Symmetry. Symmetry allows users to electronically submit an unlimited number of loan applications direct to a panel of major lenders. (Optional service) Detailed management functionality Producing accurate, up-to-date company information has never been easier. Access a range of management reports using the Executive Dashboard, referencing your key performance indicators. Identify outstanding fees, projected cash flows, introducer and lender rankings, overdue loan actions and more. Symmetry also allows managers to seamlessly administer workflows across branch offices, franchises, mobile sales teams, call centres and brokers. Automated commission tracking & exception reporting Symmetry simplifies commission payments by calculating and distributing statements to your referral network faster than ever before. Automated exception reporting ensures you receive the correct amount from lenders and prevents overpaying your referrers. Seamless network communication Not only does Symmetry effortlessly track loan application processing, it can deliver automated SMS and messages to your introducers. Keeping your network up to date and informed becomes a systemised part of your process. Permission-based access Controlling access to Symmetry is an important security measure. Easily establish user permissions against business hierarchies to protect your business information. The latest technology Hosted with the most up-to-date, state of the art hardware facilities, Symmetry uses the latest technology to enhance your business. Powered by Microsoft.Net architecture, Symmetry streamlines your task management with Microsoft Outlook integration. Superior backup service Stargate maintains a full-time service desk to handle any issues. With backgrounds in lending, mortgage insurance, origination and broking, Stargate staff have the experience and expertise to resolve issues fast. VIP access to Starworks Symmetry customers receive discounted rates when using Starworks, Australia s premier loan packaging service. From application submission to post-settlement and beyond, Starworks can save you time and money in mortgage administration. Contact Stargate Group for more information.

6 Premier loan origination software from Stargate Group Power your entire business Sales Symmetry provides the analysis and information you need to convert leads to sales. Impress potential customers with professional presentations, highlighting their exact needs quickly, easily and accurately. Information at a glance Up to date product information, interest rates and serviceability calculators for over 40 lenders Multiple financial calculators Maximum Borrowing Savings Stamp Duty Repayment Comparison Rate Area Converter Loan Comparison Postcode Location Enhanced lead generation capabilities Client requirement matching and preferred product search with the ability to sort products by rates, interest payable and maximum borrowing Generate customer friendly reports to increase sales potential Diary functionality - record all Interactions, appointments, tasks and contacts.

7 We approach our IT platforms with the same attitude we approach our entire business. Quality, service and value. Symmetry meets the mark every time. As the system is powerful and flexible, we have been able to limit our IT infrastructure costs while continuing to grow. Michael Osborne, Director, The Brokerage. Processing Reduce variable costs and risk by increasing the speed and accuracy of mortgage processing with Symmetry. Simplified systems Easy to understand data entry screens with pre-populated forms where available Automated information Accurate workflow reminders including automated s to introducers on loan status updates Online help documentation Automated document generation, including credit reports and mortgage insurance requests Streamlined access Store detailed information against customers and loans Links to credit reporting agencies, insurance providers and valuer panels Access to lender downloads Management With the Executive Dashboard feature, Symmetry allows managers to quickly and easily access key performance indicators with a simple click-through interface providing real-time business information. Accountability Access to detailed reporting with real-time snapshots of business performance and audit history Simple commission-tracking, providing an RCTI for both trail and upfront payments Flexibility Remote access capabilities with variable user access permissions for network administration and user access controls Access Symmetry from your own website, customised to your company s look and feel Minimal I.T. costs No system or data security maintenance required No additional I.T. infrastructure costs as hosting is supplied by Stargate Group 7

8 About Stargate Group You do the deals. We ll do the rest. Established in 1971, the Stargate Group is one of the most respected names in the Australian mortgage industry. With a stable of recognised brands, including Starworks, Symmetry, WorldOriginate and smartval, Stargate Group covers a range of innovative support services; Custom I.T. solutions Automated loan underwriting platforms Mortgage origination software Automated valuation systems Online industry information Application processing Asset management Post-settlement servicing Back-up servicing Tailored administration services Ranked by Standard & Poor s In a world first, a division of Stargate was awarded an Above Average Residential Loan (Application Processing) Servicer Evaluation ranking by the prestigious Standard & Poor s rating agency. This independent assessment of Stargate Group s systems and processes recognises performance benchmarks and levels of quality. Award-winning service Recognising the outstanding products and services of Stargate Group, the Mortgage & Finance Association of Australia honoured Stargate Group in 2007 with it s highest accolade, an MFAA Excellence Award. Won in the category of Best Support Services Provider, this award is testament to the quality of Stargate Group services. SUPPORT SERVICES PROVIDER Whilst every care has been taken in the preparation of this publication, Stargate Corporation Pty Ltd and it s related subsidiary entities (Stargate Group) does not warrant the accuracy or completeness of the information in this publication and Stargate Group reserves the right to alter specifications without notice. To the extent permitted by law, Stargate Group excludes all liability, including negligence, for any loss incurred in reliance on the contents of this publication.. Stargate Group