Remote Terminal Service (RTS) User Guide (Version 2.1)

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Remote Terminal Service (RTS) User Guide (Version 2.1)"

Transcription

1 Remote Terminal Service (RTS) User Guide (Version 2.1) Page 1

2 Table of Content Content Page 1 Introduction 3 2 Prerequisite 3 3 Logon Corporate Network via Internet 4 4 Download and Install RTS Client for Windows Vista/XP/7 7 5 RTS Client Version 12 6 Printing from RTS application 13 7 Logout RTS portal 13 Page 2

3 1. Introduction Remote Terminal Service (RTS) provides a secure way for authorized users to access corporate internal network services over the Internet. RTS provides you with a personalized portal that is customized for you based on the credentials that you enter into the RTS. Meanwhile, RTS infrastructure has been used for several years and already reached the end of support stage. The infrastructure must be upgrade. Updated RTS is implemented in order to continue provide such service to user. - Before you use this service, following prerequisites must be met: You are authorized and granted privilege to access RTS over the Internet as RTS requires your personal credentials to log onto the corporate network. Your - Internet Broadband If 2. Prerequisites - You Your PC must be running OS either Windows Vista, Windows XP SP2 or Windows 7. Both 32-bit and 64-bit windows version is supported. Explorer 6.0 or above with 128-bit Cipher Strength, and ensure the Internet Explorer is configured to accept singed ActiveX (Tools Internet Option Security Custom Level Download signed ActiveX controls). connection to Internet. you are using Windows Vista, Windows XP & Windows 7 or IE 7 or above, please ensure the check-box of Enable Protected Mode of Trusted Sites of Internet Explorer is cleared (unchecked) and add following URLs to the Trusted Sites of your Internet Explorer. To add following URLs to Trusted Sites, you have to open Internet Explorer go to Tools menu select Internet Options go to Security tab click Trusted Sites and then add following URLs one-by-one. https://csg.mtr.com.hk need Power User or Administrator privilege of your PC to install RTS client program. PC will be installed with RTS Client v or later. The RTS portal is configured to check the existence and version of the RTS Client on your PC. If the RTS Client is too old or does not exist, the RTS portal will prompt you to download and install the updated one as stated in 2. Download and Install RTS Client for Windows Vista/XP/7. Page 3

4 3. Logon Corporate Network via Internet 3.1. Connect your PC to Internet in accordance with your Internet Service Provider s (ISP) configuration guide After successful connection to the Internet, launch your Internet Explorer and go to MTR extranet portal Locate and click the Remote Terminal Service (RTS) and click Logon button to bring up the RTS logon page or type https://csg.mtr.com.hk into the Address field of your IE 3.4. The main logon page of RTS is displayed as follows. Figure Enter your LAN id (your office XP workstation account) and password (your office XP workstation password) into the Username and Password fields respectively as depicted in Figure 1. (You are not require to enter the domain) 3.6. The main page is displayed after click the Log On button to log onto Corporate network. Page 4

5 According to user rights, their own application icon will be displayed 3.7. Double click the application icon for launch application e.g. EIP 3.8. Click the Log OFF to logout the RTS system Click the Return to Log On button to continue. Page 5

6 3.10. Log on page will be displayed for re-log or close Internet Explorer. Page 6

7 4. Download and Install RTS Client for Windows Vista/XP/ Before download and install RTS client, the section 2 prerequisites must be met User can click and download Remote Terminal Service (RTS) Client from to install as depicted below 4.3. Click Run to continue Page 7

8 4.4. Click Run to continue 4.5. Please wait for install After installation completed, please client OK to continue. Page 8

9 4.7. User can locate and click the Remote Terminal Service (RTS) and click Logon button to bring up the RTS logon page or type https://csg.mtr.com.hk into the Address field of your IE RTS Portal will detect the existence of the RTS Client on your PC after your logging onto the RTS Portal. If you don t have RTS Client installed on your PC or your RTS Client is prior to version , the RTS Portal will prompt you to download and install the updated RTS Client However, please note that automatic installation of the RTS Client on Windows PC requires you to have administrative rights on your PC, or that the ActiveX control be registered in the Active Directory If no RTS client is detected on your local PC, you will be prompted to download and install the RTS Client at RTS logon page. Click the check box to accept agreement and then click the INSTALL button to continue. Page 9

10 4.10. Click Run button to continue RTS client is downloading Click Run button to continue. Page 10

11 4.13. RTS client is installing After RTS client installation is completed, click OK button to continue The main logon page of RTS is displayed again as follows and the message An appropriate client is available on your computer. will be displayed to indicate RTS client installation success. Page 11

12 4.16. After logon success, double click the application e.g. EIP. The new RTS client should be run as follow 5. RTS Client Version RTS system supports RTS client version 8.0 or above for connection. The icon of connection centre of version12.1 is different from version 8.0 and version After logon success and run application, the connection centre icon is displayed on right corner The RTS client version 12.1 The RTS client version 8.0 or 10.0 The RTS client version 8.0 or 10.0 can still connect to RTS system normally and PC does not need to update with latest client version unless it is corrupted or problem occur. Page 12

13 6. Printing from RTS Application When you logon RTS application, the printer driver of your local PC will be automatically created on the RTS backend server. The printer driver will be in the format of Client\your_NT_domain-your_id#\your_printer_model However, there is a chance that the RTS backend server fails to create printer driver for you when the printer driver installed locally to your PC is too new. Therefore, you are recommended to consult IT Help Desk at (852) or before buying any new model of printers if you want to use it with RTS. 7. Logout RTS Portal 7.1. You should logout from RTS Portal when you no longer require access to the applications hosted at RTS Portal. To logout from RTS Portal, you should follow the steps below: 7.2. Click the Log Off button located on the right top corner of the frame of the RTS Portal and select Disconnect to click After clicking the Log Off button, your RTS Portal connection will be terminated Page 13

14 7.3. Click the Return to Log On button to continue Log on page will be displayed for re-log or close Internet Explorer. Page 14

Windows and MAC User Handbook Remote and Secure Connection Version 1.01 09/19/2013. User Handbook

Windows and MAC User Handbook Remote and Secure Connection Version 1.01 09/19/2013. User Handbook Windows and MAC User Handbook How to Connect Your PC or MAC Remotely and Securely to Your U.S. Department of Commerce Account Developed for You by the Office of IT Services (OITS)/IT Service Desk *** For

More information

Wireless Network Configuration Guide

Wireless Network Configuration Guide CIT Table of Contents Introduction... 1 General Wireless Settings... 1 1. Windows XP Wireless Configuration... 2 2. Windows XP Intel Pro Wireless Tool... 7 3. Windows Vista Using the Windows Wireless Tools...

More information

How to Use Remote Access Using Internet Explorer

How to Use Remote Access Using Internet Explorer Introduction Welcome to the Mount s Remote Access service. The following documentation is intended to assist first time or active users with connecting, authenticating and properly logging out of Remote

More information

Windows XP Exchange Client Installation Instructions

Windows XP Exchange Client Installation Instructions WINDOWS XP with Outlook 2003 or Outlook 2007 1. Click the Start button and select Control Panel: 2. If your control panel looks like this: Click Switch to Classic View. 3. Double click Mail. 4. Click show

More information

Connection to USOE Terminal Server 3/30/2006

Connection to USOE Terminal Server 3/30/2006 Connection to USOE Terminal Server 3/30/2006 Installing the Client In order to install the Remote Desktop and the Remote Printing you will need to have administrator rights to your machine. If you don

More information

Remote Access Using The New York Eye & Ear Infirmary of Mount Sinai Secure Web VPN

Remote Access Using The New York Eye & Ear Infirmary of Mount Sinai Secure Web VPN Remote Access Using The New York Eye & Ear Infirmary of Mount Sinai Secure Web VPN OVERVIEW The New York Eye & Ear Infirmary of Mount Sinai Remote Access (VPN) home page allows remote access to the Infirmary

More information

Remote Access Enhancements

Remote Access Enhancements Remote Access Enhancements Citrix/Epic Set-up Instructions Provided By: Akron Children s IT Department Date: 7/11/2012 Version: v6 2012 Children s Hospital Medical Center of Akron Table of Contents 1.

More information

For paid computer support call 604-518-6695 http://www.netdigix.com contact@netdigix.com

For paid computer support call 604-518-6695 http://www.netdigix.com contact@netdigix.com Setting up your vpn connection on windows 2000 or XP in continuation from installing x.509 certificate on windows (please do not continue if you have not installed your x.509 certificate): Instructions

More information

Network Connect Installation and Usage Guide

Network Connect Installation and Usage Guide Network Connect Installation and Usage Guide I. Installing the Network Connect Client..2 II. Launching Network Connect from the Desktop.. 9 III. Launching Network Connect Pre-Windows Login 11 IV. Installing

More information

Citrix Remote Access Portal U s e r M a n u a l

Citrix Remote Access Portal U s e r M a n u a l Citrix Remote Access Portal U s e r M a n u a l 1 P a g e Table of Contents Table of Contents... 2 Introduction... 3 1. What is Citrix and how does it work?... 4 2. PC Setup/Internet Explorer - Connecting

More information

Setting up VPN and Remote Desktop for Home Use

Setting up VPN and Remote Desktop for Home Use Setting up VPN and Remote Desktop for Home Use Contents I. Prepare Your Work Computer... 1 II. Prepare Your Home Computer... 2 III. Run the VPN Client... 3 IV. Remote Connect to Your Work Computer... 4

More information

LRDC Computing Services

LRDC Computing Services LRDC Computing Services Remote Access to the LRDC Fileservers Windows XP* April 5, 2005 *While these instructions have been created for and tested on a Windows XP computer, they may also work for your

More information

Remote Access: Internet Explorer

Remote Access: Internet Explorer Introduction: Welcome to the MSVU Remote Access service. The following documentation is intended to assist first time or active users with connecting, authenticating and properly logging out of Remote

More information

Remote access set up for a home PC

Remote access set up for a home PC Remote access set up for a home PC Please follow these instructions to set up remote access from home. These instructions are for a Windows PC only.! * NOTE Upon installation, you will be required To restart

More information

my.airproducts.com Windows Vista Client Configuration

my.airproducts.com Windows Vista Client Configuration my.airproducts.com Windows Vista Client Configuration To successfully connect to the Air Products my.airproducts.com website, the client computer needs to have the following three pieces of software installed

More information

Access to Webmail services via a Non Trust Computer

Access to Webmail services via a Non Trust Computer Access to Webmail services via a Non Trust Computer Aintree Outlook Web Access has been provided via the AppGate SSL Portal, this service can be accessed from any computer on the Internet. Two factor SMS

More information

ATTENTION: End users should take note that Main Line Health has not verified within a Citrix

ATTENTION: End users should take note that Main Line Health has not verified within a Citrix Subject: Citrix Remote Access using PhoneFactor Authentication ATTENTION: End users should take note that Main Line Health has not verified within a Citrix environment the image quality of clinical cal

More information

extranet.airproducts.com Windows XP Client Configuration

extranet.airproducts.com Windows XP Client Configuration extranet.airproducts.com Windows XP Client Configuration To successfully connect to the Air Products extranet.airproducts.com website and have full functionality, the client computer needs to have the

More information

Manufacturing Representative SSL VDM Login User s Guide

Manufacturing Representative SSL VDM Login User s Guide June 12 2008 Ver. 1.5 KEMET Corporation Manufacturing Representative SSL VDM Login User s Guide This document is a guide to assist a Manufacturing Representative (MFG REP) to connect and login to the SSL

More information

Using Access.Centegra.Com (Physician Access) Secure Remote Access from the Internet

Using Access.Centegra.Com (Physician Access) Secure Remote Access from the Internet System Requirements These are the minimum requirements necessary to ensure the proper operation of Centegra Health System s Access.Centegra.Com. Administrative level access to the PC or other device used

More information

Setting up VPN and Remote Desktop for Home Use

Setting up VPN and Remote Desktop for Home Use Setting up VPN and Remote Desktop for Home Use Contents I. Prepare Your Work Computer... 1 II. Prepare Your Home Computer... 2 III. Run the VPN Client... 3-4 IV. Remote Connect to Your Work Computer...

More information

For Mac User Directions, see page 5

For Mac User Directions, see page 5 Windows Vista, Windows 7, and Windows XP with Service Pack 3 Remote Desktop Access For Mac User Directions, see page 5 This instruction allows district staff and students to access the Commack UFSD network

More information

E-Mail: SupportCenter@uhcl.edu Phone: 281-283-2828 Fax: 281-283-2969 Box: 230 http://www.uhcl.edu/uct

E-Mail: SupportCenter@uhcl.edu Phone: 281-283-2828 Fax: 281-283-2969 Box: 230 http://www.uhcl.edu/uct A VPN (Virtual Private Network) provides a secure, encrypted tunnel from your computer to UHCL's network when off campus. UHCL offers VPN software to allow authenticated, secure access to many UHCL resources

More information

How to use SURA in three simple steps:

How to use SURA in three simple steps: How to use SURA in three simple steps: Most of SURA s functionality can be accessed through these three steps. 1) Download SURA to your computer Go to the SU Downloads page to obtain the SURA utility.

More information

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71. Version of 23 OCBC Bank. All Rights Reserved

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71. Version of 23 OCBC Bank. All Rights Reserved Velocity@ocbc Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71 Version 1.0 141014 1 of 23 Contents Java 7 Update 71 (difficulty logging into Velocity@ocbc)... 3 Uninstall Java Prior

More information

Use the below instructions to configure your wireless settings to connect to the secure wireless network using Microsoft Windows Vista/7.

Use the below instructions to configure your wireless settings to connect to the secure wireless network using Microsoft Windows Vista/7. Use the below instructions to configure your wireless settings to connect to the secure wireless network using Microsoft Windows Vista/7. 1. Click the Windows Start button, then Control Panel How-To-WCC-Secure-Windows-7-11/4/2010-4:09

More information

Installing the Cisco AnyConnect YSU VPN Client Windows XP or later

Installing the Cisco AnyConnect YSU VPN Client Windows XP or later Installing the Cisco AnyConnect YSU VPN Client Windows XP or later Required Items: Windows XP or later, YSU directory account, Windows account with administrator privileges This guide will assist you with

More information

Connecting to Delta College Exchange services off-campus

Connecting to Delta College Exchange services off-campus Connecting to Delta College Exchange services off-campus The following instructions are provided to document the client configuration used to connect to Microsoft Exchange services at Delta College from

More information

User Guide Microsoft Exchange Remote Test Instructions

User Guide Microsoft Exchange Remote Test Instructions User Guide Microsoft Exchange Remote Test Instructions University of Louisville Information Technology 1.1 Who Should Use It This guide is intended for University of Louisville Faculty and Staff participating

More information

2. Manage the power of the target device

2. Manage the power of the target device Please have "MagicConnect user account list" that we sent you upon delivery time be ready at your hand Here, we take OS: Windows 7 Ultimate, Display method: category as a sample for describing this Quick

More information

Quick Instructions Installing on a VPS (Virtual Private Server)

Quick Instructions Installing on a VPS (Virtual Private Server) Introduction A Virtual Private Server is a virtual PC held in a remote data centre, which can be accessed via a username/password from any other computer. There are a number of scenarios where you might

More information

Yale Software Library http://www.yale.edu/software/

Yale Software Library http://www.yale.edu/software/ e/ Yale Software Library http://www.yale.edu/software/ For assistance contact the ITS Help Desk 785-3200, 432-9000, helpdesk@yale.edu Remote Desktop General overview With Remote Desktop, you get full access

More information

UMMS SSL VPN Instructions

UMMS SSL VPN Instructions UMMS SSL VPN Instructions The document contains the following sections: 1. Introduction 2. Prerequisites 3. Supported software platforms 4. Browser configuration 5. Logon to the UMMS SSL VPN 6. Launching

More information

Step by step guide for connecting PC to wired LAN at dormitories of University of Pardubice

Step by step guide for connecting PC to wired LAN at dormitories of University of Pardubice Step by step guide for connecting PC to wired LAN at dormitories of University of Pardubice English version Version 1.1 July 2008 Information Cente University of Pardubice Content A. Windows XP... 2 B.

More information

VPN Web Portal Usage Guide

VPN Web Portal Usage Guide VPN Web Portal Usage Guide Table of Contents WHAT IS VPN WEB CLIENT 4 SUPPORTED WEB BROWSERS 4 LOGGING INTO VPN WEB CLIENT 5 ESTABLISHING A VPN CONNECTION 6 KNOWN ISSUES WITH MAC COMPUTERS 6 ACCESS INTRANET

More information

How to Connect to YaleSecure (Yale s secure wireless network)

How to Connect to YaleSecure (Yale s secure wireless network) How to Connect to YaleSecure (Yale s secure wireless network) Below are instructions for Mac OS X, Windows XP, Windows Vista, and Windows 7. How to Connect to Yale s Encrypted Wireless Network (only possible

More information

Richmond Systems. SupportDesk Quick Start Guide

Richmond Systems. SupportDesk Quick Start Guide Richmond Systems SupportDesk Quick Start Guide Table of Contents SupportDesk Quick Start Guide...1 Introduction...1 Pre-requisites...2 Installation at a Glance...2 Installation...3 Setup Console...13

More information

Connecting to the Staff Desktop Service

Connecting to the Staff Desktop Service Connecting to the Staff Desktop Service Access your programs and files just like you were in the office Get Setup The first step to use our Remote Connection service is to check that you have the free

More information

How to connect to NAU s WPA2 Enterprise implementation in a Residence Hall:

How to connect to NAU s WPA2 Enterprise implementation in a Residence Hall: How to connect to NAU s WPA2 Enterprise implementation in a Residence Hall: General Settings To connect to the ResNet-Secure SSID, a device is needed that supports 802.1X authentication and WPA2 Enterprise.

More information

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 55. Version of 21 OCBC Bank. All Rights Reserved

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 55. Version of 21 OCBC Bank. All Rights Reserved Velocity@ocbc Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 55 Version 1.0 160414 1 of 21 Contents Java 7 Update 55 (difficulty logging into Velocity@ocbc)... 3 Uninstall Java Prior

More information

Wireless Printing Guide

Wireless Printing Guide Wireless Printing Guide University of Plymouth Wireless Printing Guide Page 1 Please Note In all cases you will need to be the local administrator of the pc you are installing the print drivers on. You

More information

REMOTE ACCESS USER GUIDE

REMOTE ACCESS USER GUIDE REMOTE ACCESS USER GUIDE Document Released by the IT Department [21/11/2013] Content Summary 1. Remote Access User Guide Cover Page 2. Content Summary 3. Website/Portal Accessing 4. Method of Accessing

More information

Check current version of Remote Desktop Connection for Mac.. Page 2. Remove Old Version Remote Desktop Connection..Page 8

Check current version of Remote Desktop Connection for Mac.. Page 2. Remove Old Version Remote Desktop Connection..Page 8 CONTENTS SECTION 1 Check current version of Remote Desktop Connection for Mac.. Page 2 SECTION 2 Remove Old Version Remote Desktop Connection..Page 8 SECTION 3 Download and Install Remote Desktop Connection

More information

Automatic Setup... 1 Manual Setup... 2 Installing the Wireless Certificates... 18

Automatic Setup... 1 Manual Setup... 2 Installing the Wireless Certificates... 18 Contents Automatic Setup... 1 Manual Setup... 2 Installing the Wireless Certificates... 18 Automatic Setup 1. Click on the Wireless icon in your system tray that looks like. 2. You will see a list of available

More information

Tufts VPN Client User Guide for Windows

Tufts VPN Client User Guide for Windows Tufts VPN Client User Guide for Windows Introduction The Tufts Virtual Private Network (VPN) implementation is a service that is provided to the faculty and staff of Tufts University to enable secure access

More information

Introduction. Before you begin. Installing efax from our CD-ROM. Installing efax after downloading from the internet

Introduction. Before you begin. Installing efax from our CD-ROM. Installing efax after downloading from the internet Introduction Before you begin Before you begin installing efax, please check the following: You have received confirmation that your application for the efax service has been processed. The confirmation

More information

SETTING UP REMOTE ACCESS ON EYEMAX PC BASED DVR.

SETTING UP REMOTE ACCESS ON EYEMAX PC BASED DVR. SETTING UP REMOTE ACCESS ON EYEMAX PC BASED DVR. 1. Setting up your network to allow incoming connections on ports used by Eyemax system. Default ports used by Eyemax system are: range of ports 9091~9115

More information

Wireless @ Johns Hopkins

Wireless @ Johns Hopkins Wireless Configuration Guide: Windows 7 Additional hopkins wireless network instructions and requirements for Windows XP, Vista, 8, Mac OS X, Linux, and other Mobile versions can be found at: http://www.it.johnshopkins.edu/services/network/wireless/

More information

Accessing The Doctors Clinic Physician Connect

Accessing The Doctors Clinic Physician Connect Accessing The Doctors Clinic Physician Connect The Doctors Clinic s commitment to excellence in patient care presents healthcare providers in our community access to electronic health records. Here s how:

More information

Finance & Information Management Network Operations

Finance & Information Management Network Operations Finance & Information Management Network Operations Accessing Advance via External Affairs remote access system, Citrix. 1. Using a web browser, it s possibly to access Advance without the application

More information

Remote Desktop access via Faculty Terminal Server Using Internet Explorer (versions 5.x-7.x)

Remote Desktop access via Faculty Terminal Server Using Internet Explorer (versions 5.x-7.x) Remote Desktop access via Faculty Terminal Server Using Internet Explorer (versions 5.x-7.x) Start your Internet Explorer browser and direct it to the faculty home page. Click on the link Remote Access,

More information

Using Remote Web Workplace Version 1.01

Using Remote Web Workplace Version 1.01 Using Remote Web Workplace Version 1.01 Remote web workplace allows you to access your Windows XP desktop through Small Business Server 2003 from a web browser. 1. Connect to the Internet in your remote

More information

Portal Instructions for PC

Portal Instructions for PC Portal Instructions for PC Table of Contents Introduction... 1 Preparing Internet Explorer... 2 Advanced Access Instructions... 2 Adding https://*.nyumc.org to the trusted sites... 2 Setting the Default

More information

Connecting to Remote Desktop Windows Users

Connecting to Remote Desktop Windows Users Connecting to Remote Desktop Windows Users How to log into the College Network from Home 1. Start the Remote Desktop Connection For Windows XP, Vista and Windows 7 this is found at:- Star t > All Programs

More information

How to Connect to Remote Desktop & How to Use Cisco AnyConnect Secure Mobility Client Secure VPN Connection

How to Connect to Remote Desktop & How to Use Cisco AnyConnect Secure Mobility Client Secure VPN Connection How to Connect to Remote Desktop & How to Use Cisco AnyConnect Secure Mobility Client Secure VPN Connection Revised 09/2014 These instructions presume that you already have the Cisco AnyConnect Secure

More information

How To Configure CU*BASE Encryption

How To Configure CU*BASE Encryption How To Configure CU*BASE Encryption Configuring encryption on an existing CU*BASE installation INTRODUCTION This booklet was created to assist CU*Answers clients with the configuration of encrypted CU*BASE

More information

How do I use Citrix Staff Remote Desktop

How do I use Citrix Staff Remote Desktop How do I use Citrix Staff Remote Desktop September 2014 Initial Log On In order to login into the new Citrix system, you need to go to the following web address. https://remotets.tees.ac.uk/ Be sure to

More information

Portal Instructions for Mac

Portal Instructions for Mac Portal Instructions for Mac Table of Contents Introduction... 1 Preparing Safari... 2 Advanced Access Instructions... 3 Installing Java... 3 Setting the Default Browser... 3 Installing the Browser Plug-in...

More information

Access the UTHSCSA Palo Alto Networks (PAN) VPN using Global Protect VPN client and Two Factor Authentication (2FA)

Access the UTHSCSA Palo Alto Networks (PAN) VPN using Global Protect VPN client and Two Factor Authentication (2FA) Access the UTHSCSA Palo Alto Networks (PAN) VPN using Global Protect VPN client and Two Factor Authentication (2FA) Table of Contents Introduction. 1 Determine your Windows Operating System (for software

More information

Remote Deposit Capture Installation Guide

Remote Deposit Capture Installation Guide Remote Deposit Capture Installation Guide Please contact businessbanking@farmingtonbankct.com or call 860-284-6549 with any questions. Remote Deposit Capture Installation Instructions It is necessary to

More information

XenApp/Citrix Program Neighborhood Installation

XenApp/Citrix Program Neighborhood Installation 1. Download the XenApp Plugin (Citrix Presentation Server) Client Package Version 11.0 for Hosted Apps. Click on this LINK to obtain it. Once prompted, click RUN 2. 3. Save the file to your desktop. Once

More information

Active Directory Integration for Greentree

Active Directory Integration for Greentree App Number: 010044 Active Directory Integration for Greentree Last Updated 14 th February 2013 Powered by: AppsForGreentree.com 2013 1 Table of Contents Features... 3 Options... 3 Important Notes... 3

More information

Installing Remote Desktop Connection

Installing Remote Desktop Connection SETTING UP YOUR REMOTE DESKTOP This section will assist you in setting you Remote Desktop Connection. This will allow you to create an icon for easy access to your virtual desktop. DISCLAIMER: All images

More information

Snow Active Directory Discovery

Snow Active Directory Discovery Product Snow Active Directory Discovery Version 1.0 Release date 2014-04-29 Document date 2014-04-29 Snow Active Directory Discovery Installation & Configuration Guide Page 2 of 9 This document describes

More information

NAS 253 Introduction to Backup Plan

NAS 253 Introduction to Backup Plan NAS 253 Introduction to Backup Plan Create backup jobs using Backup Plan in Windows A S U S T O R C O L L E G E COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Create backup

More information

Remote Desktop Services

Remote Desktop Services Remote Desktop Services AMERICAN INSTITUTES FOR RESEARCH AIR REMOTE DESKTOP SERVICES (RDS) GUIDE Overview Welcome to AIR Remote Desktop Services! AIR Remote Desktop Services can be accessed from a Windows

More information

Overview 1. Minimum Requirements for Physician Remote Access - Clinical

Overview 1. Minimum Requirements for Physician Remote Access - Clinical Table of Contents Overview 1 Minimum Requirements for Physician Remote Access - Basic Minimum Requirements for Physician Remote Access - Clinical 1 1 Launching Physician Basic Remote Access 2 Using Basic

More information

Global Image Management System For epad-vision. User Manual Version 1.10

Global Image Management System For epad-vision. User Manual Version 1.10 Global Image Management System For epad-vision User Manual Version 1.10 May 27, 2015 Global Image Management System www.epadlink.com 1 Contents 1. Introduction 3 2. Initial Setup Requirements 3 3. GIMS-Server

More information

educ Office 365 email: Remove & create new Outlook profile

educ Office 365 email: Remove & create new Outlook profile Published: 29/01/2015 If you have previously used Outlook the with the SCC/SWO service then once you have been moved into Office 365 your Outlook will need to contact the SCC/SWO servers one last time

More information

owncloud Configuration and Usage Guide

owncloud Configuration and Usage Guide owncloud Configuration and Usage Guide This guide will assist you with configuring and using YSUʼs Cloud Data storage solution (owncloud). The setup instructions will include how to navigate the web interface,

More information

Quick Start Guide for Small Business

Quick Start Guide for Small Business Quick Start Guide for Small Business This guide is designed for small workgroup or peer to peer network configurations with 10 users or less. If you are installing PaperCut on a network domain running

More information

Maximizing Performance on Cognos, Workflow, and BDMS

Maximizing Performance on Cognos, Workflow, and BDMS Maximizing Performance on Cognos, Workflow, and BDMS System Configuration In order Cognos, Banner Document Management (ApplicationXtender), and Banner Workflow to work optimally, some initial configuration

More information

CONNECT-TO-CHOP USER GUIDE

CONNECT-TO-CHOP USER GUIDE CONNECT-TO-CHOP USER GUIDE VERSION V8 Table of Contents 1 Overview... 3 2 Requirements... 3 2.1 Security... 3 2.2 Computer... 3 2.3 Application... 3 2.3.1 Web Browser... 3 2.3.2 Prerequisites... 3 3 Logon...

More information

Citrix Remote Access Work Instructions

Citrix Remote Access Work Instructions Work Instructions Version 1.0 15 January 2010 InTACT Shared Services Centre ACT Department of Treasury Quality Management System Service Management Tools Contents Introduction... 3 Purpose... 3 Scope...

More information

VPN Remote Access Installation and Configuration Guide Operating System: Windows (XP, Vista, 7 and 8)

VPN Remote Access Installation and Configuration Guide Operating System: Windows (XP, Vista, 7 and 8) INFORMATION SYSTEMS SERVICE NETWORKS AND COMMUNICATIONS SECTOR VPN Remote Access Installation and Configuration Guide Operating System: Windows (XP, Vista, 7 and 8) ΥΠΣ ΕΔ/50 November 2012 A. INSTALLATION

More information

Windows VPN and Epic Installation Instructions

Windows VPN and Epic Installation Instructions Windows VPN and Epic Installation Instructions Contents Read Me First... 2 Windows 8 VPN installation instructions... 3 Windows 7 VPN installation instructions... 5 BIGIPEdge FAT Client installation instructions...

More information

Printing to Windows Shares from xprintserver using IPP/HTTP

Printing to Windows Shares from xprintserver using IPP/HTTP Scenario: User has a printer connected directly to a Windows Server 2003 or 2008 server and wants to print to it from an ios device using the xprintserver. Solution: Use Internet Printing support in Windows

More information

This guide provides all of the information necessary to connect to MoFo resources from outside of the office

This guide provides all of the information necessary to connect to MoFo resources from outside of the office REMOTE ACCESS GUIDE INTRODUCTION This guide provides all of the information necessary to connect to MoFo resources from outside of the office Links to topics in this document Connect remotely from your

More information

Microsoft Business Intelligence 2012 Single Server Install Guide

Microsoft Business Intelligence 2012 Single Server Install Guide Microsoft Business Intelligence 2012 Single Server Install Guide Howard Morgenstern Business Intelligence Expert Microsoft Canada 1 Table of Contents Microsoft Business Intelligence 2012 Single Server

More information

Information Services. Accessing the University Network using a Virtual Private Network Connection (VPN), with Windows XP Professional

Information Services. Accessing the University Network using a Virtual Private Network Connection (VPN), with Windows XP Professional Information Services Accessing the University Network using a Virtual Private Network Connection (VPN), with Windows XP Professional Amendment & Authorisation History Ver Date Changes Name Author A 29/3/05

More information

ApplicationXtender 7.0 Upgrade on 23 September 2015

ApplicationXtender 7.0 Upgrade on 23 September 2015 ApplicationXtender 7.0 Upgrade on 23 September 2015 After the Banner Document Management (BDM) 8.5 upgrade is performed, if you have previously installed ApplicationXtender 6.5 or its components on your

More information

Virtual Learning Environment. Internet Explorer Browser Connectivity Troubleshooting

Virtual Learning Environment. Internet Explorer Browser Connectivity Troubleshooting Virtual Learning Environment Internet Explorer Browser Connectivity Troubleshooting This document is for Ultimate Software use only. No part of this document may be reproduced in any form or by any means,

More information

Citrix Client Install Instructions

Citrix Client Install Instructions Citrix Client Install Instructions If you are using Citrix remotely, Information Technology Services recommends updating Citrix client to the newest version available online. You must be an administrator

More information

Connecting Remotely via the Citrix Access Gateway (CAG)

Connecting Remotely via the Citrix Access Gateway (CAG) 2011 Connecting Remotely via the Citrix Access Gateway (CAG) Version 2.0 *** The CAG is intended for users with OE equipment only. Users with GFE must still use RESCUE as their VPN solution. *** All VISN

More information

Network Services One Washington Square, San Jose, CA 95192-0209 408-924-1530

Network Services One Washington Square, San Jose, CA 95192-0209 408-924-1530 SJSU Premier Wi-Fi Service Network Services One Washington Square, San Jose, CA 95192-0209 408-924-1530 The SJSU Premier Wi-Fi service transmits your data across a secure, encrypted connection. This ensures

More information

ParishSOFT Remote Installation

ParishSOFT Remote Installation Table of Contents Setting up Remote Solution Windows 7 or Vista... 1 Connecting to ParishSOFT... 1 Accessing Your database... 3 Switching to your parish database... 4 Setting up Accounts for users... 5

More information

RMS Cloud - Setup Instructions for Windows Computers

RMS Cloud - Setup Instructions for Windows Computers RMS Cloud - Setup Instructions for Windows Computers Please follow these instructions on each windows computer that requires a connection to the RMS Cloud system. If you are using a Mac, please see the

More information

Remote Access - Mac OS X

Remote Access - Mac OS X Remote Access - Mac OS X Overview Sections: Page: Security Precautions to Consider When Connecting Remotely 2 1. Check for Operating System updates 2 2. Install Sophos antivirus 2 3. Check for updates

More information

Download and Install the Citrix Receiver for Mac/Linux

Download and Install the Citrix Receiver for Mac/Linux Download and Install the Citrix Receiver for Mac/Linux NOTE: WOW can only be used with Internet Explorer for Windows. To accommodate WOW customers using Mac or Linux computers, a Citrix solution was developed

More information

How to Connect to Berkeley College Virtual Lab Using Windows

How to Connect to Berkeley College Virtual Lab Using Windows How to Connect to Berkeley College Virtual Lab Using Windows Minimum Requirements Create and Save a Remote Desktop Services Connection Connecting to a Remote Desktop Services session Copy Files between

More information

University Computing & Telecommunications Virtual Private Networking: How To/Self- Help Guide Windows 8.1 Operating System.

University Computing & Telecommunications Virtual Private Networking: How To/Self- Help Guide Windows 8.1 Operating System. A VPN (Virtual Private Network) provides a secure, encrypted tunnel from your computer to UHCL's network when off campus. UHCL offers VPN software to allow authenticated, secure access to many UHCL resources

More information

Network Setup Instructions

Network Setup Instructions Network Setup Instructions This document provides technical details for setting up the Elite Salon & Spa Management program in a network environment. If you have any questions, please contact our Technical

More information

2X Cloud Portal v10.5

2X Cloud Portal v10.5 2X Cloud Portal v10.5 URL: www.2x.com E-mail: info@2x.com Information in this document is subject to change without notice. Companies, names, and data used in examples herein are fictitious unless otherwise

More information

Wireless @ Johns Hopkins

Wireless @ Johns Hopkins Wireless Configuration Guide: Windows 7 Additional hopkins wireless network instructions and requirements for Windows XP, Vista, Mac OS X, and Linux can be found at: http://www.it.johnshopkins.edu/services/network/wireless/

More information

HRConnect Setup and Troubleshooting Guide for Remote Users

HRConnect Setup and Troubleshooting Guide for Remote Users User Instructions: Your Starting Point The following instructions are provided to assist caregivers in successfully accessing HRConnect from their home device. If the correct Internet browser settings

More information

Microsoft XP Professional Remote Desktop Connection

Microsoft XP Professional Remote Desktop Connection Microsoft XP Professional Remote Desktop Connection With Remote Desktop, you get full, secure access to your work computer via an Internet or network connection. For example, you can connect to your office

More information

Using Remote Desktop with the Cisco AnyConnect VPN Client in Windows Vista

Using Remote Desktop with the Cisco AnyConnect VPN Client in Windows Vista Using Remote Desktop with the Cisco AnyConnect VPN Client in Windows Vista 1. In order to use Remote Desktop and the VPN client, users must first complete the Blackboard Remote Users training course and

More information

MiraCosta College now offers two ways to access your student virtual desktop.

MiraCosta College now offers two ways to access your student virtual desktop. MiraCosta College now offers two ways to access your student virtual desktop. We now feature the new VMware Horizon View HTML access option available from https://view.miracosta.edu. MiraCosta recommends

More information

Using. Microsoft Virtual PC. Page 1

Using. Microsoft Virtual PC. Page 1 Using Microsoft Virtual PC T4 Page 1 Microsoft Virtual PC Microsoft Virtual PC allows multiple Guest Operating Systems (Virtual Machines) to run using the resources of the Host Operating System (The PC

More information

User Guide for eduroam

User Guide for eduroam User Guide for eduroam 獲 以 下 認 證 : Certificado pela: Certified by: 澳 門 望 廈 山 Colina de Mong-Há, Macau 電 話 : (853) 8598 3120 Tel: (853) 8598 3120 傳 真 : (853) 8598 3151 Fax: (853) 8598 3151 www.ift.edu.mo

More information