Ali Mohammad Mosadeghrad (BSc, MSc, Mphil, PhD, PGDip, and FCMI)

Transcription

1 Contact information School of Public Health, Tehran University of Medical Sciences Tehran, Iran Telephone: +98 (0) Ali Mohammad Mosadeghrad (BSc, MSc, Mphil, PhD, PGDip, and FCMI) Qualifications: PhD in Health Policy and Management, University of London, United Kingdom Dissertation: Developing and testing a quality management model for healthcare organizations: An action research Postgraduate Certificate in Skills of Teaching to Inspire Learning, United Kingdom , Master of Science in Healthcare services Management, Iran University of Medical Sciences, Iran Thesis: The impact of participative management on hospital effectiveness and efficiency: An action research , Bachelor of Science, in Healthcare services Management, Isfahan University of Medical Sciences, Iran Professional positions: Now, Assistant Professor of Health Policy, Management and Economics, Tehran University of Medical Sciences , Module leader and Senior Lecturer, British Institute of Technology and E-commerce , Teaching Fellow, School of Management, Royal Holloway University of London , Lecturer, School of Management and Medical Informatics, Isfahan university of Medical Sciences, Iran , Lecturer, School of Health, Qazvin university of Medical Sciences, Iran Executive positions: 2014, Head of centre for healthcare management training, Tehran University of Medical Sciences , Director for Academic Collaborations and International Affairs, Iran University of Medical Sciences , Deputy Dean for International Affairs, School of Health Management and Information Sciences, Tehran University of Medical Sciences , Head of Education Planning and Virtual Learning, School of Health Management and Information Sciences, Tehran University of Medical Sciences , Member of Administrative committee, School of Health Management and Information Sciences, Tehran University of Medical Sciences , Member of Education committee, School of Health Management and Information Sciences, Tehran University of Medical Sciences Professional memberships: Present, Fellow of the Chartered Management Institute, UK Present, Associate membership of the Higher Education Academy, UK Present, Society for the Study of Organising in Health Care, UK Present, Centre for Public Services Organisations, UK Editorial review boards: Present, Editorial reviewer of Journal of Health Organization and Management Present, Editorial reviewer of International Journal of Quality & Reliability Management Present, Editorial reviewer of Journal of Hospital Present, Editorial reviewer of Journal of Education and Health Promotion Present, Editorial reviewer of International Journal of Health Policy and Management Present, Editorial reviewer of Journal of Health Administration Present, Editorial reviewer of Journal of Organisational Change Management

2 2012- Present, Editorial reviewer of TQM journal Present, Editorial reviewer of International Journal of Health Care Quality Assurance Present, Editorial reviewer of International Journal of Stress Management Present, Editorial reviewer of Journal of Medical Systems Present, Editorial reviewer of Journal of Research in Medical Sciences Present, Editorial reviewer of BMC Health Services Research Journal Present, Editorial reviewer of Journal of General Management Present, Editorial reviewer of International Journal of Services Technology & Management Present, Editorial reviewer of Health Information Management Journal Computer acquaintance: Microsoft Office 2007 (Word, Power point, Excel, Access) Qualitative and Quantitative data analysis (Nvivo and SPSS) Data Base (Access, Excel) Project management Reference management Language acquaintance: Farsi-Native language English- Speak fluently and read/write with high proficiency Arabic - Speak, read and write with basic competence Courses taught: 1. Strategic management and planning in healthcare system (PhD in Health policy) 2. Human resource management in healthcare (PhD in Health policy) 3. Management seminar (PhD in Health services management) 4. Health policy and planning (PhD in Health economics) 5. Health Economics principles (PhD in Health economics) 6. Management and planning in Environmental Health (PhD in Environmental Health) 7. Comparative health systems (MSc in Health services management) 8. Strategic management and planning in healthcare (MSc in Health services management) 9. Health economics (MSc in Health services management) 10. Research methodology in health sciences (MSc in Health services management) 11. Health Policy Analysis (MSc in Health Technology Assessment) 12. Health economics I (MSc in Health economics) 13. Health economics II (MSc in Health economics) 14. Healthcare system in Iran (MSc in Health economics) 15. Strategic management (Executive MBA) 16. Strategic leadership (Executive MBA) 17. Strategic marketing (Executive MBA) 18. Supply chain management (Executive MBA) 19. Research methodology (MA in Innovative management) 20. Leadership (MA in Higher education) 21. Human resource management (MA in Hospitality and tourism) 22. Public sector budgeting (BSc in Health services management) 23. Human resource management (BSc in Health services management) 24. Health and medical sociology (BSc in Health services management) 25. Health services principles (BSc in Health services management) 26. Hospital Organisation and management principles (BSc in Health services management) 27. Management principles (BSc in Medical records) 28. Management and the modern corporation (BA in Management) 29. Modern business in comparative perspective (BA in Management) 30. Management accounting (BA in Management) 2

3 31. Management and communication skills (BA in Management) 32. Research skills and methods (BA in Management) 33. Strategic planning and organisational direction (CMI) 34. Strategic information management (CMI) 35. Research methodology (CMI) Educational workshops taught: 1. Strategic planning (for hospital managers, hospital quality managers, Nurse administrators) 2. Operational planning (for hospital quality managers, Nurse administrators) 3. Quality management and business excellence (for hospital managers, Nurse administrators) 4. Process management (for hospital managers, hospital quality managers, Nurse administrators) 5. Strategic thinking for problem solving (for hospital managers, hospital quality managers) 6. Systems thinking for problem solving (for hospital managers, hospital quality managers, Nurse administrators) 7. Creative thinking for problem solving (for hospital managers, hospital quality managers, Nurse administrators) 8. Health Policy Analysis (for healthcare authorities) 9. World health systems (for Iraqi health ministry authorities) 10. Strategic quality management (for Iraqi health ministry authorities) 11. Effective communications (for hospital quality managers, Nurse administrators) 12. Risk management in healthcare (for hospital quality managers, Nurse administrators) 13. Continuous Quality Improvement (for hospital managers, hospital quality managers, Nurse administrators) 14. Leadership in healthcare 15. Motivating healthcare personnel 16. Risk management in healthcare 17. Effective meeting management in healthcare 18. Effective communication in healthcare 19. Internationalisation of higher education 20. Total quality management 21. Academic writing 22. Academic C.V. writing Research grants: 1. Mosadeghrad, A.M. (2015). Developing the strategic plan of Internationalisation of Tehran University of Medical Sciences 2. Mosadeghrad, A.M., (2013). Barriers to Knowledge mobilisation and translation in healthcare organisations, Research Grant NO Mosadeghrad, A.M., (2013). Developing a model for implementing clinical governance in Iranian hospitals, Research Grant NO Mosadeghrad, A.M., & Rosenberg, D. (2009). Developing a quality management model for NHS. Royal Holloway Universality of London, Research Grant. 5. Mosadeghrad, A.M., Majidi Nejad N, & Ahangari N. (2006). Employees Need Assessment in Isfahan University Hospitals, Iran, Research Grant NO

4 6. Habibi E, Yarmohammadan MH, Mosadeghrad, A.M., & Soltani A. (2005). Ergonomic survey of medical laboratory stations and assessing employees occupational injuries in Isfahan University Hospitals, Iran, Research Grant NO Yarmohammadan, MH, & Mosadeghrad, A.M., (2005). An analysis of employees job career in Isfahan University Hospitals, Iran, Research Grant NO Mosadeghrad, A.M., & Sha Ali F. (2004). ISO 9001/200 application possibility in Isfahan University Hospitals, Iran, Research Grant NO Mosadeghrad, A.M., & Malekpour J. (2004). A survey of relationship between employees' organisational commitment and organisational culture in Isfahan University Hospitals, Isfahan, Iran, Research Grant NO Mosadeghrad, A.M., Mirian A, Hematian P, & Salehi A. (2004). A survey of Total Quality Management success and its implementation barriers in healthcare services organisations at Isfahan province, Iran, Research Grant NO Mosadeghrad, A.M., & Malekiha Z. (2004). A study of preparedness of Isfahan University Hospitals in order to facing with disasters, Research Grant NO Mosadeghrad, A.M., Allahverdi Sh, Madadi A, & khajavi N. (2004). A survey of perception and expectation of hospital managers and hospital accreditation experts about current national hospital evaluation and accreditation system, Research Grant NO Mosadeghrad, A.M., & Tahery H. (2003). A study of managers knowledge about leadership styles in Isfahan Medical University Hospitals at Isfahan, Iran, Research Grant NO Mosadeghrad, A.M., & Shayan Ph. (2003). An analysis of hospital management's problems in Isfahan University Hospitals, Research Grant NO Mosadeghrad, A.M., & Shirani N. (2003). A survey of hospital hygiene and safety conditions in Isfahan Medical University Hospitals, Iran, Research Grant NO Mosadeghrad, A.M., & Esna ashary P. (2003). A survey of physicians & patients attitudes and opinions about patient rights, Isfahan, Iran, Research Grant NO Mosadeghrad, A.M., & Malekiha Z. (2003). Gynecologists, obstetrics personnel and patient attitudes and opinions about cesarean delivery selection reasons, Isfahan, Iran, Research Grant NO Mosadeghrad, A.M., (2003). A survey of relationship between leadership style of managers and employee job satisfaction in Isfahan University Hospitals, Iran, Research Grant NO Consulting projects: 1. Health policy analysis (Ministry of Health) 2. Strategic planning (Jondi-shapour University of Medical Sciences (including 60 organizations), Tehran clinic Hospital, Sadi Hospital, Nour Hospital) 3. Strategic Quality Management Implementation (Tehran clinic Hospital, Sadi Hospital, Nour Hospital) Ph.D. dissertation supervisor and advisor: 1. Developing a leadership model for healthcare organisations (Student: Maryam Ghiasipour) 2. Developing a strategic planning model for healthcare organisations (Student: Parvaneh Isfahani) 3. An analysis of Merger and Acquisition in Iranian higher education sector (Student: Amjad Mohammadi) 4. The Assessment of Health Effects on the Social Welfare Using Modelling Cardinal Utility Function (Student: Bahman Ahadinejad) 4

5 5. Developing a model for health services rationing in Iran (Student: Iman Keliddar) 6. Developing and Testing a Model for Health Promoting Hospitals (Student: Davoud Mostafaei) 7. Developing a surveillance model of communicable diseases in disasters in Iran (Student: Reza Habibi) 8. Analysis of HIV/AIDS Policy in Iran: (Student: Rahim Khodayari) 9. Developing a future study model for responsiveness in health system of Iran (Student: Abas Kohsari) M.Sc. thesis supervisor and advisor: 1. Economic evaluation of healthcare interventions: A critical review (Student: Mahmoud Zamandi) 2. Conflict management styles of hospital managers (Student: Arezou Mojbafan) 3. Out of pocket payment for treatment (Student: Fatemh Yaghoubi) 4. A survey of the impact of implementing structural and procedural standards on hospital performance (Student: Parsa Zolekani) 5. Apathology analysis of strategic planning of welfare organisation (Student: Fatemeh Amini) 6. The impact of resilience education on nurses job stress, quality of work life and burnout (Student: Badrieh Karami) 7. Calculation of optimum human resources needed for public hospitals (Student: Azam Mohammadi) 8. A survey of clinical governance success in Tehran hospitals (Student: Neosha Shahidi) 9. A survey of organizational health of Isfahan hospitals (Student: Maryam Esmaeili) 10. The impact of quality management on productivity of operation theatre at Vali-asr Hospital (Student: Mahnaz Afshari) 11. A study of relationship between organizational culture and quality of hospital services (Student: Mobin Sokhanvar) 12. Implementing a hospital nosocomial infection management system in Motahari hospital (Student: Leila Torab) 13. A survey of relationship between nurses emotional intelligence and communication skills (Student: Mahdi Kochakzadeh) 14. A survey of relationship between librarians personality and organizational climate in libraries of Iran, Tehran and Shahid Beheshti universities of medical sciences (Student: Taban Danaei) 15. A survey of information management role in clinical governance implementation in Khuzestan hospitals (Student: Moloud Ghorbani) 16. Factors influencing patient choice of a physician in Tehran (Student: Tahereh Jouya) 17. The impact of quality management on the performance of the Respiratory Intensive Care Unit at Labafinejad hospital (Student: Ensieh Ashrafi) 18. The impact of quality management on patient safety in operation theatre at Shahid Rajaee Hospital (Student: Fatemeh Khalaj) 19. Prioritizing Factors Influencing Medical Equipment Purchase in Selected Hospitals of Tehran using AHP Model (Student: Zahra Chegini) 20. Total Quality Management implementation facilitators and blockers in Universities (Student: Ishagh Moradi) 21. Relationship between employees creativity, organizational culture and managers leadership style in Qazvin hospitals (Student: Maryam Saadati) 5

6 Books: 1. Mosadeghrad, A.M., (2004). Handbook of hospital professional organisation and management (1), Tehran: Dibagran Tehran, Iran 2. Mosadeghrad, A.M., (2004). Handbook of hospital professional organisation and management (2), Tehran: Dibagran Tehran, Iran 3. Mosadeghrad, A.M., (2003). Principles of Health care management, Tehran: Dibagran Tehran, Iran Published articles: 1. Mosadeghrad, A.M., (2014). Factors influencing health care service quality. International Journal of Health Policy and Management, 3 (2): Mosadeghrad, A.M., & Ansarian, M., (2014). Why do organizational change programmes fail? International Journal of Strategic Change Management, 5 (3): Mosadeghrad, A.M., (2014). Occupational stress and its consequences: Implications for health policy and management. Leadership in Health Services Journal, 27 (3): Mosadeghrad, A.M., (2014). Essentials of Total Quality Management in Healthcare: A systematic review. International Journal of Health Care Quality Assurance, 27 (6): Mosadeghrad, A.M., (2014). Why TQM does not work in healthcare organisations. International Journal of Health Care Quality Assurance, 27 (4): Mosadeghrad, A.M., (2014). Strategic collaborative quality management and employee job satisfaction. International Journal of Health Policy and Management, 2 (4): Mosadeghrad, A.M., (2014). Factors Affecting Medical Service Quality. Iranian Journal of Public Health, 43 (2): Mosadeghrad, A.M., (2014). Patient choice of a hospital: Implications for health policy and management, International Journal of Health Care Quality Assurance, 27 (2): Mosadeghrad, A.M., (2014). Why TQM programs fail? A pathology approach. The TQM Journal, 26 (2): Mosadeghrad, A.M., (2013). Quality of working life and turnover intentions: implications for health policy and management. International journal of research in nursing, 4 (2): Mosadeghrad, A.M., (2013). Verification of a quality management theory: Using a Delphi study. International Journal of Health Policy and Management, 1 (4), pp Mosadeghrad, A.M., (2013). Occupational stress and turnover intention: Implications for nursing management. International Journal of Health Policy and Management, 1 (2), pp Mosadeghrad, A.M., (2013). Quality of working life: Antecedents to employee s turnover intentions. International Journal of Health Policy and Management, 1 (1), pp Mosadeghrad, A.M. & Ferdosi, M., (2013). Leadership, job satisfaction and organizational commitment in healthcare sector: Proposing and testing a model. Mat Soc Med. 25(2): Mosadeghrad, A.M. Ferdosi, M. Afshar, H. & Hosseini-Nejhad, M., (2013). The impact of top management turnover on quality management implementation. Medical Archives, 67(2): Mosadeghrad, A.M., (2013). Healthcare service quality: Towards a broad definition. International Journal of Health Care Quality Assurance, 26 (3); Mosadeghrad, A.M., (2013). Obstacles to TQM success in health care systems. International Journal of Health Care Quality Assurance, 26 (2): Mosadeghrad, A.M., (2012). A conceptual framework for quality of care. Mat Soc Med. 24(4):

7 19. Mosadeghrad, A.M., (2012). Implementing Strategic Collaborative Quality Management in Health Care Sector, International Journal of Strategic Change Management, 4 (3/4): Mosadeghrad, A.M., (2012). Towards a theory of quality management: an integration of strategic management, quality management and project management. International Journal of Modelling in Operations Management, 2 (1): Mosadeghrad, A.M. Ferlie, E. & Rosenberg, D., (2011). A study of relationship between job stress, quality of working life and turnover intention among hospital employees. Health Services Management Research Journal, 24 (4): Mosadeghrad, A.M. & Moraes, A. (2009). Factors affecting employees job satisfaction in public hospitals: Implications for recruitment and retention. Journal of General Management, 34(4): Mosadeghrad, A.M. Ferlie, E. & Rosenberg, D., (2008). A study of relationship between job satisfaction, organisational commitment and turnover intention among hospital employees. Health Services Management Research, 21 (4): Mosadeghrad, A.M., (2008). An analysis of job satisfaction and job satisfier factors among hospital employees. Journal of Isfahan School of Management and Economics, 20 (1): Mosadeghrad, A.M. Shaali, F. & TajmirRiahi, Z., (2006). The applicability of ISO 9001:2000 in university hospitals: The managers perspectives. Information and Management in health, 2 (2): Yarmohammadian, M.H. Bahrami, S. Karimian, J. & Mosadeghrad, A.M., (2006). A comparison of four models of performance management in healthcare systems. Information and Management in health, Isfahan, Iran, 2 (2): Mosadeghrad, A.M., The impact of organisational culture on the successful implementation of total quality management. TQM Journal, 18 (6): Mosadeghrad, A.M., A study of relationship between leadership style of managers and efficiency of hospitals. Journal of Isfahan School of Management and Economics, 17 (4): Mosadeghrad, A.M. & Yarmohammadian, M.H., (2006). A study of relationship between managers leadership style and employees job satisfaction. Leadership in Health Services, 19 (2): xi-xxviii. 30. Mosadeghrad A.M. and Ansarian, M. (2005). Developing a Total Quality Management Model for Health Care Systems, Iranian Journal of Public Health, 34: Mosadeghrad A.M. (2005). Developing a Model for Evaluation and Accreditation of Hospitals, Iranian Journal of Public Health, 34: Mosadeghrad, A.M., (2005). A survey of total quality management in Iran: Barriers to successful implementation in health care organisations. Leadership in Health Services, 18 (3): xii-xxxiv. 33. Mosadeghrad, A.M. & Malekiha, Z., (2005). Normal and caesarean delivery frequency at Isfahan University hospitals, Journal of Iranian Medical Association, 23 (2): Mosadeghrad, A.M. & Esnaashary, P., A survey of relationship between patients knowledge about patient rights and their satisfaction, Teb & Tazkieh, 14 (3): Mosadeghrad, A.M., (2005). A survey of relationship between nurses' knowledge about ergonomics science and their occupational injuries, Research Journal of Shahrekord Medical University, 6 (3): Mosadeghrad, A.M., (2005). Quality assurance in health care systems, Homaye salamat, 2 (7): Mosadeghrad AM, Shirani N. Ezati P. (2005). A survey of hygienic conditions of Isfahan University hospitals, Information and Management in health, 1 (2): Mosadeghrad, A.M., (2004), Cost- Benefit Analysis of treatment of measles in the first, second and third level of disease prevention, Journal of National Health Care Services insurance, 7(25):

8 39. Mosadeghrad, A.M., (2004). The impact of participative management (Quality Circles) on patient waiting time, visit time and satisfaction, Hakim, 7 (3): Mosadeghrad, A.M., (2004). A survey of relationship between employees job satisfaction and managers leadership style in Isfahan University hospitals, Research Journal of Mazandaran University, 4 (12): Mosadeghrad, A.M., (2004). Provider payment systems in health care systems, Research in social security Quarterly, 6 (16): Mosadeghrad, A.M., (2004). Patient rights in the hospital, Dard monthly, 5 (45): Mosadeghrad, A.M., & Esna-ashary P. (2004). A study of physician & patient knowledge about patient rights, Iranian Journal of Medical Education, 11: Mosadeghrad, A.M., (2004). A survey of in-patient satisfaction in hospital. Information and Management in health Biquarterly, 1 (1): Mosadeghrad, A.M., (2004). A comparative study of patient rights in Iran and the world. Research in Social Security Quarterly, 5 (14): Mosadeghrad, A.M., (2004). The impact of participative management (suggestion scheme) on patient waiting time, visit time and satisfaction. Hakim, 7 (3): Mosadeghrad, A.M., (2004). An evaluation of patient waiting time, visit time and satisfaction in a hospital out-patient department. Research in Behavioural Sciences, 1 (1): Mosadeghrad, A.M., (2003). The impact of employee suggestion scheme on hospital effectiveness & efficiency. Research in Medical Sciences, 8 (3): Tabibi, J. Khalesi, N. & Mosadeghrad, A.M., (2003). The impact of participative management on hospital efficiency, Teb and Tazkieh, Mosadeghrad, A.M., (2002). A Step towards Total Quality Management, Management and Development Process Quarterly, 55: Mosadeghrad, A.M., (2002). A fork model of Total Quality Management. Tadbir, 130: Mosadeghrad, A.M., (2001). Management by Suggestion. Tadbir, 130: Mosadeghrad, A.M., (1999). Health Care Services Administration. Tadbir, 97: Conference papers and presentations: 1. Mosadeghrad A.M., (2014). Theory to practice of Hospital management: case of quality management application in hospitals. Proceedings of the hospital management and medical technology seminar, Tehran, Iran, 19 th & 20 th February. 2. Mosadeghrad A.M., (2013). Economic efficiency in hospitals: Challenges and opportunities, hospital resources and facilities seminar, Tehran, Iran, 3 rd & 4 th July. 3. Mosadeghrad A.M., (2013). Strategic Collaborative Quality Management: A model for operationalising clinical governance in healthcare organizations. Proceedings of the first international congress on clinical governance and patient safety, Tehran, Iran, 26 th & 27 th January. 4. Mosadeghrad, A.M. & MacASkill, J., (2011). Internationalisation of higher education: Opportunities and challenges. Proceedings of the 13 th Multidisciplinary Iranian Researchers Conference in Europe, Wales, UK. 5. Mosadeghrad, A.M. & Ansarian, M., (2011). The health care system in Iran: Learning from international experience. Proceedings of the 13 th Multidisciplinary Iranian Researchers Conference in Europe, Wales, UK. 6. Mosadeghrad, A.M., (2008). Developing a generic model of quality management for health Care Systems of Iran, 5 th QIRN, Amsterdam, Netherlands. 8

9 7. Mosadeghrad A.M., (2007). Why TQM does not work? Proceedings of the 12 th world congress for TQM, Edinburgh, UK, 27th & 28th September 8. Shahin, A, and Mosadeghrad A.M. (2007), Models and Dimensions of Service Quality in the Food Industry. Proceedings of the 12 th world congress for TQM, Edinburgh, UK, 27th & 28th September 9. Mosadeghrad A.M., (2007). Assessment of Total Quality Management implementation in Healthcare: What makes TQM work successfully in Healthcare?, Proceedings of the Middle East Quality Association first scientific congress, 27th of March, Dubai, UAE. 10. Mosadeghrad, A.M., (2006). Why do TQM programmes fail? A pathology approach, Proceedings of the 7th International Conference of Quality Managers, July, Tehran, Iran, pp Mosadeghrad, A.M., (2006). A survey of relationship between managers' leadership style and employees' job satisfaction and organisational commitment, Proceedings of the 5 th International Conference on Organisational Behaviour in Health Care, April, University of Aberdeen, Scotland, UK. 12. Mosadeghrad, A.M., (2005). A survey of relationship between managers' leadership style and employees job satisfaction, Proceedings of the Asia-Pacific Researchers in Organisation Studies, 11th International Colloquium, 4-7 December, Melbourne, Australia. 13. Mosadeghrad, A.M., (2005). A survey of relationship between Organisational Culture and TQM Success, Proceedings of the 10 th world congress for TQM, university of Manitoba, Canada. 14. Mosadeghrad, A.M., (2005). A survey of TQM practices and barriers in healthcare organisations, Proceedings of the 10 th world congress for TQM, university of Manitoba, Canada. 15. Mosadeghrad A.M., (2005). Developing a Model for hospital evaluation and accreditation, Proceedings of the 13 th Multidisciplinary Iranian Researchers Conference in Europe, Leeds University, England, UK. 16. Mosadeghrad A.M., (2005). Developing a Total Quality Management model for health care systems, Proceedings of the 13 th Multidisciplinary Iranian Researchers Conference in Europe, Leeds University, England, UK. 17. Mosadeghrad, A.M., (2005). The impact of participative management on hospital efficiency & effectiveness, Proceedings of the 1 st national congress of Hospital Management and planning, Kermanshah university of medical sciences, Iran. 18. Mosadeghrad AM, & Seifi, H., (2005). A survey of employees' Quality of Work Life (QWL) at Isfahan University Hospitals, Proceedings of the 1 st national congress of Hospital Management and planning, Kermanshah university of medical sciences, Iran. 19. Mosadeghrad, A.M., Mirian, A, Hematian, P., (2005). An ergonomic survey of nursing stations and determining nurses occupational injuries in private and public hospitals, Proceedings of the 1 st national congress of occupational and social pathology of nursing, Birjand nursing Faculty, Iran. 20. Mosadeghrad, A.M., (2004). A Fork Model of Total Quality Management, Proceedings of the 2 nd international congress of Management, Tehran, Iran. 21. Mosadeghrad, A.M., & Malekiha, Z., (2004). A survey of Isfahan University Hospitals preparedness in order to facing with disasters, Proceedings of the 2 nd congress of health care and crisis management in disasters, Tehran, Iran. 22. Mosadeghrad, A.M., (2004). Preparedness to Bio terrorism from theory to practice, Proceedings of the 2 nd congress of health care and crisis management in disasters, Tehran, Iran. 23. Mosadeghrad, A.M., (2004). restructuring hospital emergency departments in order to facing to Disasters, Proceedings of the 2 nd congress of health care and crisis management in disasters, Tehran, Iran. 24. Mosadeghrad, A.M., (2004). Risk Management in health care systems, Proceedings of the 2 nd congress of health care and crisis management in disasters, Tehran, Iran. 25. Mosadeghrad, A.M., & Malekiha, Z., (2004). Gynaecologists, obstetrics personnel and patients attitudes and opinions about caesarean delivery selection reasons, Proceedings of the 3 rd Iranian congress on Nursing 9

10 and midwifery care» Reproductive Health«, Iran University of Medical Sciences & Health Services, Tehran, Iran. 26. Mosadeghrad, A.M., (2004). A survey of relationship between nurses' job satisfaction and head nurses' leadership style in university hospital, Proceedings of the National seminar of communication in health care services, Arak, Iran. 27. Mosadeghrad, A.M., (2003). Introducing an excellent model of Total Quality Management, Proceedings of the 2 nd congress in Total Quality Management in Health Care, Tehran, Iran. 28. Mosadeghrad, A.M., (2003). Introducing a practical model of Total Quality Management, Proceedings of the 2 nd congress in Total Quality Management in Health Care, Tehran, Iran. 29. Mosadeghrad, A.M., (2003). Cost - Effectiveness and Cost - Efficiency Analysis of Measles at first, second and third levels of health care delivery, Proceedings of the 1 st congress on health promotion and health education, Isfahan, Iran. 30. Mosadeghrad, A.M., (2003). Disaster management in hospital, Proceedings of the 1 st congress of health care and crisis management in disasters, Tehran, Iran. 31. Mosadeghrad, A.M., (2003). The impact of participative management (Employees Suggestion scheme) on hospital efficiency and effectiveness, Proceedings of the 1 st congress of Resources Management in Hospital, Tehran, Iran. 32. Mosadeghrad, A.M., (2002). A fork model of Total Quality Management, Proceedings of the 3 rd congress of Continuous Quality Improvement in Health Care, Tabriz, Iran. 33. Mosadeghrad, A.M., (2002). An Evaluation of patient waiting time, visit time and satisfaction in hospital outpatient department, Proceedings of the congress of Psychopharmacology, Isfahan, Iran. 34. Mosadeghrad, A.M., (2001). The impact of participative management on patient satisfaction, Proceedings of the 2 nd congress of Continuous Quality Improvement in Health Care, Tabriz, Iran. 35. Mosadeghrad, A.M., (2001). The impact of participative management in hospital efficiency, Proceedings of the 1 st congress of Total Quality Management in health care, Tehran, Iran. Awards and Honors: Research Grant from Royal Holloway University of London, Research and Enterprise Department Research award from Royal Holloway University of London Best Paper Research Award at the Middle East Quality Association first scientific congress held at Dubai, UAE, 27th of March PhD Scholarship, Ministry of Health, Iran The best researcher in management field in Isfahan province Research interests: Public sector management Healthcare policy, Management and Economics Quality Management Strategic Management Change management International strategies General interests: Reading scientific and history books Writing scientific books and papers Sport particularly chess 10