Key Trends in Enterprise Mobility. Shaun Collins

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1 Key Trends in Enterprise Mobility Shaun Collins

2 Evolving from a PC/Notebook World to Smartphone/Tablet/Hybrid World 2 2

3 Mobility Is Now Much More Than Just Mobile 3

4 More Devices Compete for Share of Wallet Unit shipments, UK, 2014 from 2013 Wearables (1.9 million units in 2014) Mobile phones -14% Tablets -19% 11% PCs Source: Mobile phones and tablets: CCS Insight forecasts, PCs: Context 4

5 Employees Have Several Internet-Connected Devices in Their Work and Personal Life 0% 5% 10% 15% 20% 25% 30% 1 3% 2 13% Number of devices % 24% 26% Average: % 7 4% 8 More than 8 1% 3% Base: All respondents (1,207) Q11: Across your personal and business life, how many Internet-connected devices do you use in total? Note: the UK has the highest average devices (4.5) and France the least (3.5) 5

6 ... Which Is Reflected in the Devices Used by Those with Highly Mobile Jobs 68% 81% 59% 77% 47% Laptop Smartphone 23% Tablet Never out of office Out of office more than 50% of the time Base: All respondents (1,207). Never out of office (249) Out of office less than 50% of time (129) RQ11: Which of the following devices does your organisation give you access to for work purposes? 6

7 Core Themes Enterprise mobility is emerging as a mission-critical platform Enterprise computing is mirroring personal computing 7

8 Mobility in Focus as Business (and Disruption) Accelerates 8

9 Mobility at the Centre of European Rising IT Budgets 2014 Server virtualization 0% 10% 20% 30% 40% 50% 60% Tablet PCs DR/BC Smartphones Mobility BI/BA/data warehousing Backup for virtual servers Custom app development Net management and monitoring Network-based security Virtual networks and storage Identity and access management Mobile applications 37% 41% 40% European IT Project Priorities,

10 Complexity and Confusion Dominates Integrators and managed service providers PC manufacturers Cloud (platform as a service) App platforms Operators Mobile hardware manufacturers Security and management 10

11 The Three Phases of Enterprise Mobility Market Evolution Consumerisation of IT Mobile first Digital enterprise? ios support Experimental apps Point products Risk Multi-device Targeted apps Platform Enablement Wearables and sensors Intelligent apps Architecture Transformation Devices Apps Information 11

12 Mobility Maturity Levels within Enterprises Vary 60% 30% 10% Multi-OS support Mobile device management Bring or choose your own device policies Mobile collaboration Mobile app management Centre of excellence Workspace integration Data classification Agile app development Middleware and APIs Business engagement New user experiences Foundation Enable Holistic 12

13 Many of These Trends Have Already Begun to Be Felt Tablet PCs Mobile business apps Mobile devices replacing PCs 33% 45% 41% 78% 86% 82% Smart home Wearable technology 20% 23% 65% 63% % saying the trend will have an impact in the next 10 years % saying the trend is already having an impact Base: All respondents (1,207) Q39: Do you envisage any of the following IT trends having an impact on the way your business operates in future? 13

14 Custom App Strategies: The Wild West User demand outstripping supply Abundance of Windows desktop and Web apps Many considerations: devices, architectures, developer toolkits and back-end systems Shift to app workflows and contextual apps Limited skillsets and support capabilities 14

15 Mobile IT Architecture Critical to Mobility Strategy Device and connectivity management Content and file management Application management and security Identity and access management Back-end integration and middleware Application development Analytics and reporting 15

16 Privacy and Security Are of Even Higher Priority $46B 20% 30% 80% 60% per year more hacks higher costs make financial transactions online concerned about being watched via devices Source: HP, Kaspersky Lab Consumer Security Risks Survey,

17 Privacy and security may be barriers to some but not all Constant challenges from regulators and customers The security of personal and professional cloud will be important Dilemma in making information valuable and relevant and therefore useful Google Now and Big Data are good examples here 17

18 Challenges Increasingly Sophisticated and Largely Organisational Speed and governance Cost visibility, business case and measurement Culture Change management 18

19 Mobile Centres of Excellence: New IT Competencies in Mobility Use case development Do I fully understand user requirements? Business case development Can I align IT initiatives to business outcomes? Data management Risk assessment Do I understand the value and sensitivity of the data? Do I understand cost and likelihood of risks? 19

20 So What? 20

21 Key IT Focus Areas in 2015 Applications and development Security, identity and access management Back-end architectures for mobility Change management and managed services 21

22 Shaun Collins CEO +44 (0)7836 CCS Insight EMEA: North America: 268 Bath Road Castleton Street Slough Cupertino SL1 4DX CA UK US Tel: Tel:

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