Colaboração para Midmarket. Andre Camillo, Collaboration Pre-sales Engineer Comstor

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1 Colaboração para Midmarket Andre Camillo, Collaboration Pre-sales Engineer Comstor

2 Soluções Packaged para Midmarket CUCM - licenciamento Novidades no Portifolio do Business Edition Project Simplify Simplificação Deployment (CTO)

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6 What are they? Portfolio of turnkey platforms, come ready-to-activate core communications applications come preloaded with a variety of application options on virtualized UCS servers - ordered with single SKUs, and ready-to-activate out-of-the-box solutions are complete, affordable, simple packaged What are their benefits? Packaged is easier/simpler than à la carte A simpler way to talk about Collaboration with Customers packaging removes the complexity and confusion of what to deploy and how to manage it, and provides quick and easy access to test drive Collaboration tools/services when desired OLD: MIDMARKET SOLUTION = BUSINESS EDITION SERIES 6000 NEW: PACKAGED COLLABORATION SOLUTIONS = BUSINESS EDITION SERIES

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10 Unified Communications Customer Collaboratio n SERVICES Collaboration Applications CLOUD ON PREMISE TelePresence

11 Consistent employee services, whether at main campus, branch office, or remote. Cisco Unified Communications Manager Voice and Video Call Processing Enterprise-class unified voice and video call management Mobility and Presence Single-integration client for adaptive workspaces Business to Business Secure intercompany collaboration, intra and intercompany Choice of Endpoints and Devices From IP phones to mobile devices to video experiences. 5 Management Integrated tools for intelligent administration and user support

12 Scalability 40,000 users in a single cluster; 80,000 users in a super-cluster Centralized or Distributed Call Processing Deployed across an IP network, with transparent features and management, dial-plan partitioning Administration Real-time performance monitoring, dial-plan analysis and management, single sign-on, bulk administration, and EnergyWise intelligent power management Enhanced Desk Phone Features Do not disturb, intercom and audio message-waiting indication, secure conferencing, call recording, and silent monitoring. 1 Voice and Video Call Processing

13 Video Application Servers Unified CM Expressway Firewall Traversal/ Intercompany Media Engine B2B and Remote Worker SME Advanced Enterprise Conferencing Services Distributed Conferencing Services SI P SIP grooming IP PBX Trunking (video) Through Cisco Unified Border Element 3rd Party/H.323 Video Endpoints 1 Voice and Video Call Processing

14 Simultaneous ring on all phones Seamlessly move calls between mobile and desktop phones Single voice mailbox across all phone numbers Extend your office phone Place mobile calls through Cisco UCM 2 Mobility and Presence

15 Threat Defense Ensure availability of network, endpoints, and applications in the event of failures and attacks. Topology hiding Call-rate limiting Built-in phone protection (DHCP GARP block, signed firmware, signed config, web access, and button block.) Firewall Traversal: Application Layer Gateway Firewall Protection: Application Inspection Control Privacy Protect the privacy of user information, user identity, and behavior patterns. Authenticate and encrypt channel - VPN, DMVPN Authenticate and encrypt voice protocols TLS, IPSEC, SRTP Voice support for virtual networks (Segmentation) Identity Assert and verify of identity to control and pre-empt access to voice resources. Identity assertion and verification Digest authentication Caller-ID preference mapping Class of restriction Toll-fraud protection SPAM Protection Protect users and resources from getting bulk, unsolicited, or malicious messages. Turing tests Malicious caller identification Reputation 3 Business to Business

16 Session Management Capabilities Simplified global dial plan Deep interoperability Mobile SIP TRUNK Unified CM B2B Eased migration from TDM to UC Extend to rich collaborative applications Unified Messaging Multiple deployment models IM Contact Center Enterprise Apps Video 3 rd Party PBX 3 rd Party PBX Vendor #1 Vendor #2 3 Business to Business

17 Supported Deployments: Single site Multi-site WAN with centralized call processing Multi-site WAN with distributed call processing Clustering over the IP WAN)

18 Very Basic Voice Communications 3900 Series General Business Voice Communication s Professional Voice Communication s 7900 Series General and Specialty Collaboratio n 7800 Series 8800 Series* Business Collaboration 8900 Series Professional Collaboration 9900 Series Advanced Collaboration DX Series Cisco IP Phone Portfolio Smart Desk Endpoints 4 Choice of Endpoints and Devices

19 All-in-one UC Application Presence and IM Voice, video, voice messaging Desktop sharing, conferencing Collaborate from Any Workspace PC, Mac, tablet, smart phone On-premises and Cloud Integration with Microsoft Office 4 Choice of Endpoints and Devices

20 Service Quality Monitoring Monitoring, Alerting and Troubleshooting Reporting Provisioning Complete Lifecycle Management 5 Management

21 Cisco Unified Communications Manager Voice and Video Call Processing Enterprise-class unified voice and video call management Mobility and Presence Single integration client for adaptive workspaces Business to Business Secure intercompany collaboration, intra and intercompany Choice of Endpoints and Devices From IP phones to mobile devices to video experiences 5 Management Integrated tools for intelligent administration and user support

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24 CUCM 5.x até 7.x: DLU (Device Licence Unit) Cada dispositivo exige um número de licenças, vendidas em bundles de 10,100,1000,10000, etc DLU calculator CUCM 8.x até atual: UCL/CUWL Licença habilita usuários com diferentes quantidades de dispositivos (há licença mínima por modelo de telefone)

25 Simples Simples e fácil de entender por clientes, parceiros e equipes de vendas Flexível Licenciamento não é mais por dispositivo e sim por tipo de usuário, alinhado as necessidades do cliente Reduzir TCO Oferece um preço competitivo e uma forma eficaz de gerenciar as licenças.

26 UCL (User Connect License) Essential Basic Enhanced Enhanced Plus** 1 dispositivo por licença UWL (Unified Workspace License) Standard Professional 10 dispositivos por licença

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28 CPE & Hosted CPE & Hosted

29 Alinha-se à estrutura de licenças UCL e CUWL 10.x O bundle de licenças CUWL, a partir da versão 10 tem suporte à Standard e Professional, igual ao FULL Starter Bundle Cada deployment de BE6K permite a compra de 1 bundle Starter * UCL Starter Bundle: Opção com licenças UCL Enhanced + Unity Connection CUWL Starter Bundle Bundles opcionais disponíveis Contact Center (CCX), Webex Meeting Center *1 Starter bundle por Deployment, mesmo que hajam 2 servidores BE6K para redundância.

30 Version 8 - new CUCM Full Top Levels PN R-CUCM-USR-LIC CUWL-LIC-PRO-K9 CUWL-LIC-STD-K9 8 - UWL addon L-CUWL-ADDON-STDK9 BE6K Top Level Version PN 9 (UCL/UWL) New/Addon R-CBE6K 10 (UCL/UWL) New/Addon R-CBE6K 8 - UCL addon L-CUCM-USR-LIC-ADD 9. New 9 - UWL addon R-CUWL-STD-K9 R-UCL-UCM-LIC-K9 CUWL-PRO-K9 (Sem e-delivery) L-CUWL-ADD-PRO-K9 L-CUWL-ADDON-STDK9 **Licenças não podem ter seus top-levels Misturados (não há Deploment misto) 9/10 - UCL New/addon R-UCL-UCM-LIC-K9 9 - UCL Migra R-UCL-UCM-MIG-K9 10 UWL R-CUWL-STD-K9 CUWL-PRO-K UWL addon R-CUWL-STD-K9 L-CUWL-ADD-PRO-K9

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80 Use These Helpful Resources External product page: Design assist: VM Placement Tool: Quick Pricing tool: Docwiki for Technical info: ORDERING GUIDE: Migration assist: Drive to Collaboration overview for Partners: https://communities.cisco.com/docs/doc FAQ/support is via these communities Channel Partner Community: https://communities.cisco.com/community/partner/collaboration/uc/servers, https://supportforums.cisco.com/community/netpro/small-business/voiceandconferencing/be6000

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