OpenScape Health Station. Integrating care, improving patient outcomes

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1 OpenScape Health Station Integrating care, improving patient outcomes

2 Integrated at the point of care Streamlining clinical access, reducing costs and enhancing the patient experience. This is the power of OpenScape Health Station from Unify part of the OpenScape Health Connect communications suite. Clinicians checking lab results and conferencing in colleagues at the bedside. Patients accessing their medical records and care plans, and staying connected to friends and family. In today s healthcare world information and communication are the catalysts for positive patient outcomes. Informed, educated and entertained patients are more engaged in their own care. They have more positive outcomes: shorter hospital stays and lower readmission rates. And because they are now empowered to improve the quality of their care, patient satisfaction scores (e.g. HCAHPS) receive a major boost. For clinicians, video consults, language translations and instant access to electronic health information systems at the point of care dramatically increases efficiencies, reduces costs and improves patient safety. Bringing it all together at the bedside is OpenScape Health Station. Accelerating positive patient outcomes The key benefits: Engages patients and care givers. Providing access to patient education and patient portals at the bedside. Improves patient satisfaction. Patient feedback and nurse assist functionality provides a quicker response to patient s needs resolving issues before they become problem. Meets regulatory and HCAHPS requirements. Hospitals can track and measure the patient experience during their stay. Keeps patient s entertained. TV, movies, internet and games are all easily viewed at the bedside. Improves communication through video calling. Video consults, language translation (including sign language), and communications with family members all seamlessly delivered. Increases clinical efficiencies. Reducing the time spent on nursing documentation by 24% according to independent studies; streamlined process eliminates steps and access to applications, and delivers information to the point of care. Extends patient safety. Facilitating greater adherence to the Medication 8 rights process. Offers flexible deployments and mounting options. Devices can be used in any room, including emergency departments and outpatient areas. Designed for hospitals. Waterproof, dustproof, and tested with hospital cleaning agents assures easy cleaning and complete disinfection. Offers near silent operation. The fan-less design reduces noise complaints in patient s rooms. Improves infection control. Built with an anti-bacterial coating certified to meet requirements. Delivers a safer, more streamlined room with a single, integrated device. With improved patient care and safety key ongoing goals for every healthcare institution, OpenScape Health Station helps you deliver.

3 Solution Details Patient Engagement: Patient Portal Access. Introduces patients to your portal and engages them in their own care during their stay. Video Education. Links to video education content to provide patient education at the bedside. Clinicians can assign video content manually or automate with input from your EHR system. Pain Management. Patients can rate their pain and provide medication information at the bedside; automatically requesting pain assessment at regular intervals. Polling and Surveys. Captures patient feedback on any topic, at any time. This delivers a more engaged experience for the patient, while care givers can be notified of concerns and address them immediately. Hospital Information. Hospital messages and facility information can be delivered direct to the patient - offering access to additional services such as flower ordering, gift shop and concierge services. Menu Ordering. Automates the meal ordering process by offering menus online. Integration with existing meal ordering application is also available. Improve patient outcomes by engaging your patients with their care. 3

4 Solution Details Patient Media Software: Television Support. Delivering TV content (either with a TV tuner or IPTV) directly to the terminal at the patient bedside. Movies on Demand. Providing on demand or scheduled movies directly to the bedside. Radio Support. Delivering music options to patients. Games. A wide range of games is available as part of the base packages, including Bricks2, Capitals, Checkers, Connect4, Freecell, Hexmines, Mahjongg2, Memory3, Sodoku and TicTacToe. Customized interfaces available. Providing different profiles for specific areas of the hospital for example Pediatrics, Maternity, Med-Surg, or Outpatient areas. Improve patient satisfaction by enhancing the in room experience. Telephone. Eliminates the need for a separate telephone, and supports both SIP and analog phones - using a handset or the built in speaker. Video Calling. Enables Telehealth, video consultations, language translation, and video calls to friends and family from the bedside. Internet access. Offering patient access to the internet from the bedside. Patient Billing Service. Allowing hospitals the option to bill for specific services. Yield management tools help manage the revenue/cost models for your organization. Marketing opportunities. Providing the opportunity to offer complimentary or additional services to patients and their families via advertising pop-ups. 4

5 Clinical Access Bedside Charting and CPOE. Delivering instant access to Electronic Health Information Systems at the bedside. Single Sign On. Providing secure access at the bedside, and leverages your existing investments in Imprivata, VMware, or Citrix virtual desktop environments (or other single sign on solutions). Medication Administration. Offering the ability to administer the 8 rights at the bedside using Bluetooth scanners. Laboratory collections. Enabling verifications to be carried out at the bedside. We deliver healthcare, not IT. The OpenScape Health Station terminal is making a big difference here at The Chester County Hospital by significantly streamlining our clinicians workflow, while at the same time supporting our goals of excellent patient safety and satisfaction. Mary Buckley, Vice President of IT The Chester County Hospital, West Chester, PA 5

6 Hardware and Mounting Option Hardware and Mounting Options: 15inch or 18inch terminals with RFID readers and telephone handsets All in one touch screens Wired or wireless keyboards Barcode scanners and biometric readers can be added Wall or ceiling mounts single or dual mounts Mounting arms customized in lengths available All wiring contained within mounting arms Arm mounted units can rotate up to 350 degrees Desk stands or cart mount options 6

7 8 OpenScape Health Station Features Software OpenScape Health Patient Station Media Features Patient Engagement Clinical Access Software Television Analog or IPTV Video Education Access to any EMR system Radio Patient Portal Access Bedside Documentation Telephone Patient Media Patient Pain Management Engagement Clinical Single Sign Access On via RFID card Internet Access Medication Information Medication Administration Games Television Analog or IPTV Movies Radio on Demand Real Video Time Education Patient Feedback Patient Patient Service Portal Requests Access Video Access Consultations to any EMR system Bed Bedside Readiness Documentation Patient Telephone Billing services Video Pain Conferencing Management Single Sign On via RFID card Electronic Internet Meal Access Ordering Language Medication Translation Information Medication Administration Room Games Controls lighting, blinds, Real Time Patient Feedback Video Consultations temperature Movies on Demand Patient Service Requests Bed Readiness Patient Billing services Video Conferencing Electronic Meal Ordering Language Translation Room Controls lighting, blinds, temperature Hardware Hardware Terminals Mounting Options Peripherals Terminals Mounting Options Peripherals 15 inch 15 all inch one all in touch one screen computer with WXGA touch (1280x800) screen resolution computer with WXGA (1280x800) resolution 18.5 inch 18.5 all inch one all in touch one screen computer with WXGA touch (1366x768) screen resolution computer with WXGA (1366x768) resolution 18.5inch 18.5inch all one all in touch one screen touch computer screen with HD ready computer (1366x768) with resolution HD ready (1366x768) resolution Arcos 1000 Arm Arm Arcos 2000 Arm Arm Custom Arm Arm Lengths Lengths Available Available Arcos Arcos A-Frame A-Frame Arm Arm Ceiling Ceiling Mount- Mount- Fixed Fixed Length Length Ceiling Ceiling Mount Mount Adjustable Adjustable Length Wyki Length Standard Arm Mount Bracket Wyki Folding Arm Mount Bracket Wyki Standard Arm Mount Desk Bracket Stand Vesa Cart Mount Wyki Folding Arm Mount Wall Adapter Plate Bracket Custom Brackets Available Desk Stand Vesa Cart Mount Wall Adapter Plate Custom Brackets Available Wyki Wired USB USB Keyboard Wyki Wireless USB USB Keyboard Smart Smart SetTop SetTop Box Box 7

8 About Unify Unify is one of the world s leading communications software and services firms, providing integrated communications solutions for approximately 75 percent of the Fortune Global 500. Our solutions unify multiple networks, devices and applications into one easy-to-use platform that allows teams to engage in rich and meaningful conversations. The result is a transformation of how the enterprise communicates and collaborates that amplifies collective effort, energizes the business, and enhances business performance. Unify has a strong heritage of product reliability, innovation, open standards and security. unify.com Copyright Unify Software and Solutions GmbH & Co. KG, 2016 Mies-van-der-Rohe-Strasse 6, Munich, Germany All rights reserved. The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders

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