The World Leading Patient Centred Care Platform

Transcription

1 The World Leading Patient Centred Care Platform

2 There s over 15 years experience built into the Hospedia Patient Centred Care Platform Hospedia are the world s leading experts in point of care systems for healthcare, delivering Patient Media, Patient Engagement and Clinical Workflow Solutions at the bedside of over 70,000 patients a day in more than 160 hospitals worldwide. We are also the UK s primary provider of Patient Flow Management software to over 40 healthcare sites. Our solutions serve over 10m patients, 5m visitors and 500k healthcare staff each year, providing unparalleled interaction with stakeholders from frontline staff to government and commercial enterprises. Hospedia s solutions are designed specifically to meet market needs delivering patient-centred care, reducing average length of stay, supporting paperless initiatives, and enabling big data and analytics - through seamless integration into the healthcare IT ecosystem. The value of Hospedia s solutions have been independently assessed by Deloitte, for both the UK and international markets. They found that our world-class platform can deliver over 6m in annual savings for an average sized UK hospital and $2m annually in a typical US hospital. This is achievable alongside considerable improvements in patient care and support for key healthcare initiatives. Via strategic partnerships with leading global healthcare providers, Hospedia have also achieved international reach, with hospitals in the US, EMEA and APAC benefiting from our extensive experience in the healthcare space. 75% of market share in home territory and growing internationally Established integration platform with many ecosystem partners Industry recognised solutions Powerful evidence base for real-world use, with verified quantitative and qualitative benefits Flexible platform that grows with customer needs

3 A significant economic impact, independently verified by Deloitte Hospedia s range of solutions were evaluated by Deloitte in a set of studies that set out their significant potential benefits to hospitals in the UK and worldwide. Hospedia used the information in these studies to calculate that a typical 500 bed UK hospital could benefit by savings of over 6m per annum, while the 250 bed average-sized US hospital would realise benefits of around $2m each year. In the UK, for example, CQUIN targets and Cost Improvement Plans (CIPs) are the financial areas on which hospitals are focused. Hospedia s solutions provide support for a range of CQUIN targets, including patient experience measures, the Friends and Family Test and VTE/NHS Safety Thermometer assessments. Hospedia s Patient Flow Management, Patient Feedback, Electronic Meal Ordering and Clinical Access are particularly relevant to CQUIN achievements. The mechanisms by which healthcare organisations in the US are funded are extremely different to those employed by the NHS, however the fundamental principles of how Hospedia s solutions can support hospitals financially and operationally remain consistent across both geographies. Meaningful Use Stage 1 and 2, and the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Survey are the primary mechanisms by which US hospitals are measured and assessed, and Hospedia s solutions provide hospitals with the means to achieve the relevant targets, measure performance and demonstrate compliance. Beyond the financially-incentivised targets, both Governments are committed to a number of other initiatives, and the Deloitte reports highlight how the various Hospedia solutions fit into these, both in the UK and the US. Both countries, for example, are striving to achieve a dramatically reduced reliance on paper processing. Solutions such as Clinical Access, Meal Ordering and Patient Feedback contribute heavily to a reduction in paper waste through the utilisation of effective, electronic methods of service delivery. Hospedia is committed to helping healthcare providers, hospital management and front line staff save money and make efficiencies. As we continue to develop the services we provide, our aim is to build a strategic relationship with users to help hospitals get the most out of our systems, and to help us develop solutions that provide real value to staff and patients. The Economic impact of Hospedia Clinical Access The Hospedia Partnership Programme is designed to do just that. Our events provide opportunities for hospital management and clinical staff to engage with our product managers and technical teams; sharing best practice and creating a collaborative approach to developing new features, ideas and products that address hospital needs. They also provide an opportunity for peer level networking and exchanges, bringing staff from across the country together to share ideas and build relationships.

4 Patient Media Entertainment, Communication, Connectivity Delivering Patient Media is the first step in providing a point of care service that engages patients through Hospedia s Patient Centred Care Platform. Engaged and entertained patients support smoother day-to-day hospital processes enhancing operational efficiency and promoting faster recovery. available on the market today. Our latest. generation of systems, give patients access to an easy-to-use, intuitive system with a range of value for money content. Providing communication, connectivity and entertainment at their bedside, the system helps to relieve the stress and boredom of a hospital stay. Hospedia s interactive bedside solutions deliver a complete digital Patient Media experience, with IPTV, video on demand, internet connectivity and VoIP telephony, alongside a range of additional features and a powerful Wi-Fi solution. It s the most comprehensive and interactive hospital media system Designed for the healthcare environment, the bedside solution not only meets patients entertainment and communication needs, it provides extensive opportunities for hospitals to engage further. Patient Engagement Feedback, Interaction, Education Once Patient Media has delivered the platform for interactivity, Hospedia s Patient Engagement solutions start to leverage greater value for hospital management and staff, using the same device. From the comfort of their bed, patients can take ownership of their health knowledge, choose when and how to provide feedback on their experiences, and make informed choices about their nutrition. Through opportunities provided by the personal delivery of Patient Education, the gathering of Patient Feedback in real-time and the direct interaction of on-screen Meal Ordering, patients move beyond the passive consumption of media and start to really connect with their care. Utilising the familiar and ever-present bedside device enables hospitals to increase the interaction that can be achieved with patients, underpinning a patient-centred care approach and engaging patients in their care. The more the Hospedia device is leveraged, the greater the potential to also impact Clinical Workflow. Clinical Workflow Care, Quality, Efficiency A platform that is already providing patient media and driving engagement at the point of care is the ideal springboard to deliver highly focused Clinical Workflow at the patient bedside. With patients already using the familiar bedside devices, multipurpose use of the same device by clinicians encourages further interaction between patients and clinicians. Hospedia s Clinical Workflow solutions provide hospitals with access to their own applications from the bedside device, allowing clinicians to discuss care plans directly with the patient. Clinical Workflow solutions from Hospedia also include the opportunity to replace daily paper-based tasks with easy to use electronic tools reducing the time spent recording and administrating such activities. Powerful Patient Flow Management functionality integrates seamlessly with existing clinical systems through bi-directional HL7 interfaces improving bed management practices and supporting efficiences, optimising patient stay.

5 Comms Bedside Clinical Mobile Clinical Patient Centred Care Platform Wi-Fi Feedback Facilities Patient Engagement Education Patient Flow Management Clinical Workflow Mobile Media Patient media Solutions Bedside Media Patient Media Patient Engagement Clinical Workflow Mobile Media Wi-Fi Feedback Facilities Communications Education Bedside Clinical Mobile Clinical Patient Flow Management Quad-Play Multimedia Hospedia Mobile App* PAYG Public Access Real-Time Survey & Polling Menu Display Advertising Video Library Clinical Access Mobile Medic ewhiteboard Bedside Media Software & Services Managed Service Free Public Access Friends & Family Test Meal Ordering NHS Concession 3rd Party API Access* Phone Translation Information Pages at the Bedside* Point of Care Toolkit* Emergency In-Patient Mental Health The Hospedia Patient Centred Care Platform Hospedia s Patient Centred Care Platform, developed through over 15 years experience in the healthcare space, provides a range of powerful healthcare solutions right at the point of care. The Hospedia solutions fit into three main categories Patient Media, Patient Engagement and Clinical Workflow which work together to provide an unmatched service, seamlessly integrated into the healthcare ecosystem, that delivers patient-centred care, supports key hospital initiatives and provides access to powerful data and analytics. The platform is flexible and adaptable, growing with customer needs over time. Bolt-On Services Hardware Professional Services Promotional Tools: Screensavers - Click to Web - Click to Dial - Display Ads - Free TV Content Provision Staff Access* Bedside Hardware: Touchscreens, Wall-mounted LCDs & STBs, Ergonomics & Peripherals Ergonomics & Peripherals mt3 Installation Set-up & Implementation Staff Engagement & Training Integration Mobile Offload* Access Points & Networking Promotional Tools: Screensavers - Click to Web - Click to Dial - Display Ads - Free TV Picker Institute Overlay Non Bedside Device Access Kiosks Content Provision Bedside Hardware: Touchscreens, Wall-mounted LCDs & STBs, Ergonomics & Peripherals Set-up & Implementation Staff Engagement & Training Integration Managed Service Unified Comms Bedside Hardware Secure Network Connection Set-up & Implementation Staff Engagement & Training Integration Use Case Creation & Bespoke Development Surgical PFM GP Portal Unified Comms Large Format LCD/Touch * Coming 2015

6 Over 70,000 bedside systems serving up to 10m patients, 5m visitors and 500,000 healthcare staff every year UK and International Head Office Hospedia Ltd, Landmark Place, 1-5 Windsor Road, Slough, SL1 2EJ T +44 (0) F +44 (0) info@hospedia.com