SOCIAL SERVICES, CORRECTIONS and CRIMINAL JUSTICE TECHNOLOGY Plan for Assessment of Student Academic Achievement

Transcription

1 SOCIAL SERVICES, CORRECTIONS and CRIMINAL JUSTICE TECHNOLOGY Plan for Assessment of Student Academic Achievement From the Mission of Hocking College Hocking College is an innovative, experience-based technical college that nurtures learning and learner success. Mission of Academic Affairs Unit Nurtures learning and learner success. Mission of Public Safety Services Department To foster, through technical education, cooperation among professionals in and outside the college environment by providing an academic and supportive environment for its learners, instilling in them the need for lifelong learning so they can have a positive impact on their community as professionals and citizens. Mission of Social Services, Corrections and Criminal Justice Technology To provide quality instruction for students in the areas of probation, parole, corrections, and human services, in both the adult and juvenile systems. The goal of this instruction is to provide the skills necessary for entry-level positions in these areas. Central Objective Graduates of the Social Services, Corrections and Criminal Justice Technology will be well prepared for entry-level employment IP0809SSCCJ /1

2 Success Skills The following general outcomes are life and work skills cultivated in all students seeking the Associate Degree. 1. Communicates effectively. 2. Demonstrates math skills. 3. Demonstrates learning, critical thinking and problem solving skills. 4. Maintains professional skills and attitudes. 5. Practices human relations skills. 6. Demonstrates knowledge of science and the environment. 7. Demonstrates community, cultural, and global awareness. 8. Maintains a code of ethics. Program Outcomes The following outcomes express additional, particular skills, behaviors, and attitudes cultivated in students seeking the Associate Degree in Social Services, Corrections and Criminal Justice. 1 Recognizes ethical dilemmas and appropriate resolutions. 2. Accesses and learns the policies and procedures of the specific workplace. 3. Demonstrates the ability to use the Ohio Revised Code as a professional resource. 4. Demonstrates mastery of the terminology of the profession in speech and in documentation. 5. Demonstrates an understanding of treatment interventions through hands-on learning and practical experiences. 6. Successfully applies the professional protocol of Assessment, Planning, Intervention, and Evaluation. 7. Complies with the laws and accepted practices of client confidentiality. 8. Writes reports with clarity, accuracy, and conciseness, which will aid other professionals in making informed decisions about clients. 9. Identifies risks to public safety. Program Outcomes were revised (without an OBE session) for academic year Systematically gathers and assesses information to determine an intervention for an agency client. 2. Advocates for the client in collaboration with other agencies. 3. Makes professional decisions based on legal and ethical parameters. 4. Prepares written documents that meet agency standards. 5. Keeps themselves and others safe in the context of the setting. 6. Uses appropriate verbal and non-verbal communication techniques as a leader and facilitator. 7. Develops and exhibits professional behavior that supports professional objectives. IP0809SSCCJ /2

3 The Success Skills and Program Outcomes combine to form a single set of skills, behaviors, and attitudes determined desirable for entry-level practitioners in Social Services, Corrections and Criminal Justice., for graduates transferring to four-year institutions, and for educated citizens. IP0809SSCCJ /3

4 Criteria for Assessing Student Academic Achievement 1. The aggregate score for each Program Outcome evaluated by graduates of Social Services, Corrections and Criminal Justice program on a survey will be 3.0 or higher (on a 4-point scale), indicating the graduates satisfaction with their Hocking College preparation for entry-level work. Data gathered for : * Number of graduates responding 4 Human Services & Juvenile Services Corrections Program Aggregate Number of Aggregat Number of Outcome ** Responses e Responses Overall 3.23 * Source of information: Hocking College Graduate Surveys (November 2008). ** See page two of this report for a complete list of Program Outcomes. Corrections-Department of Rehabilitation Aggregate Number of Responses No graduate data was available for the previous reporting period. Does this analysis support conclusions drawn from other assessment data analyzed for ? Please elaborate. No data was available for comparison. IP0809SSCCJ /4

5 2. The aggregate score for each Success Skill evaluated by graduates of Social Services, Corrections and Criminal Justice program on a survey will be 3.0 or higher (on a 4-point scale), indicating the graduates satisfaction with their Hocking College preparation in life/job skills. Data gathered for : * Data gathered for : * Number of Responses 100 Success Skill** Aggregate Overall 3.93 * Source of information: Hocking College Graduate Surveys (November, 2008) ** For a complete listing of the Success Skills see page 2 of this report. One hundred graduates from twenty-eight (28) programs of study evaluated the Success Skills on an electronic survey indicating satisfaction with their Hocking College preparation in life /job skills. The overall aggregate of 3.93 exceeded the goal of 3.5 or higher (on a five-point scale). In addition, all of the individual Success Skill aggregates were rated above goal. Future electronic surveys will be designed so that individual program data related to Success Skill evaluation can be obtained.. Does this analysis support conclusions drawn from other assessment data analyzed for ? Please elaborate. No conclusions were drawn due to a lack of data specific to the program. IP0809SSCCJ /5

6 3. The aggregate score for each Program Outcome evaluated by employers of Social Services, Corrections and Criminal Justice graduates on a survey will be 3.0 or higher (on a 4-point scale), indicating better than satisfactory to superior performance. Data gathered for : * * Source of information: Hocking College Employer Surveys (November 2008). ** See page two of this report for a complete list of Program Outcomes. No employer survey data was available this year. Human Services & Corrections Juvenile Services Corrections-Department of Rehabilitation Employer Surveys Sent Employer Surveys Returned Success Skill** Aggregate Aggregate Aggregate Overall No employer survey data was available for the previous reporting period. Does this analysis support conclusions drawn from other assessment data analyzed for ? Please elaborate. No data was available for data comparison. IP0809SSCCJ /6

7 4. The aggregate score for each Success Skill evaluated by employers of Social Services, Corrections and Criminal Justice graduates on a survey will be 3.0 or higher (on a 4-point scale), indicating better-thansatisfactory to superior performance. Data gathered for : * Human Services & Corrections Juvenile Services Corrections-Department of Rehabilitation Employer Surveys Mailed Employer Surveys Returned Success Skill** Aggregate Aggregate Aggregate Overall * Source of information: Hocking College Employer Surveys (November 2008). ** See page 2 of this report for a list of the Success Skills. No employer survey data was available this year. No employer survey data was available for the previous reporting period. Does this analysis support conclusions drawn from other assessment data analyzed for ? Please elaborate. No data was available for analysis. IP0809SSCCJ /7

8 5. Seventy five percent of graduates of the Social Services, Corrections and Criminal Justice program will report employment in the industry, or furthering education, in a survey about six months after graduations. Data gathered for *: Total number of graduates: Number of responses including surveys, phone calls, & faculty input: Number of graduates employed related to technology: Number of graduates employed unrelated to technology: Number of graduates in the military: Number of graduates continuing education: Number of graduates continuing education and employed: Number of graduates seeking employment: Number of graduates not in work force: Number of graduates "Unknown": Human Services & Corrections Juvenile Services Corrections-Department of Rehabilitation * Source of information: Hocking College Graduate Surveys November 2008 No graduate data was available this year. No graduate data was available for the previous reporting period. Does this analysis support conclusions drawn from other assessment data analyzed for ? Please elaborate. This is the only criterion that addresses data concerning employment or furthering education. IP0809SSCCJ /8

9 6. The aggregate score for each professional behavior evaluated by on-site practicum supervisors for Social Services, Corrections and Criminal Justice students will be 3.00 or higher (on a scale of 0 to 5), indicating more-than-satisfactory to excellent performance. Data gathered for : Number of students: Professional Behavior Aggregate Number of Respondents 1. Relationship of student with staff personnel Reliability, dependability, punctuality Ability to relate with clients Willingness to accept suggestions and criticism Knowledge of agency services and client population Ability to coordinate efforts with other staff members Ability to handle responsibility independently Initiative and desire to learn Ability to understand and follow up on instructions Ability to express ideas, opinions, and observations verbally Written reports Professional presentation of self Personal appearance Work habits (neatness, time use, etc.) Tolerant of mistakes of others Overall The overall aggregate score for each professional behavior evaluated by on-site practicum supervisors was 4.15 (on a 5-point scale) exceeding our goal of In addition, all criterion exceeded the goal of We will continue to include as many of the criterion as possible in each class session and laboratory setting. Program change planned for as a result of this analysis: Many changes will take place during the assessment period. We have changed the name of the program from Human Services & Corrections to Social Services, Corrections & Criminal Justice. We have changed the sequence in which courses will be offered and increased lab hours in many technical and elective courses to better prepare students for a successful external practicum experience. We will be increasing the SSCCJ practicum hours from 70 to 100 in the reporting year based on suggestions from professionals employed in the field during our Advisory Committee meetings.. This Criterion will be changed to read as follows in our Plan: The Criterion will not be changed for the assessment period; however, the Social Services, Corrections & Criminal Justice practicum evaluation will be revised utilizing a 4-point scale to be in compliance with college-wide evaluations. IP0809SSCCJ /9

10 7. The aggregate score for each Program Outcome evaluated by on-site practicum supervisors for Social Services, Corrections and Criminal Justice students will be 3.0 or higher (on a 5-point scale), indicating better than satisfactory to excellent performance. Data gathered for : Number of students: Program Outcomes (Program Outcomes were revised for academic year ) Aggregate Number of Respondents 1. Systematically gathers and assesses information to determine an intervention for an agency client Advocates for the client in collaboration with other agencies Makes professional decisions based on legal and ethical parameters Prepares written documents that meet agency standards Keeps themselves and others safe in the context of the setting Uses appropriate verbal and non-verbal communication techniques as a leader and facilitator Develops and exhibits professional behavior that supports professional objectives Overall Our overall aggregate score for each Program Outcome evaluated by on-site practicum supervisors was 4.03 (on a 5-point scale) which greatly exceeds our goal of We are pleased that our attempts to prepare students for completing written reports that meet agency standards (which is a criterion we have historically scored lower than our goal) has again exceeded the goal of Program change planned for as a result of this analysis: We continue to network and expand our relationships with Social Service, Correction, and Criminal Justice agencies that are willing to work diligently with our Practicum students. We have also increased the course credit for CJ190 (Chemical Abuse & Dependency) so students who wish to apply for a Chemical Abuse and Dependency Counselor Assistant Certificate from Ohio Chemical Dependency Professionals Board may do so. We will refer them to external practicum sites that incorporate the twelve core functions of substance abuse treatment. This Criterion will be changed to read as follows in our Plan: The Criterion will not be changed for the assessment period; however, the Social Services, Corrections & Criminal Justice practicum evaluation will be revised utilizing a 4-point scale to be in compliance with college-wide evaluations. IP0809SSCCJ /10

11 8. The aggregate score for each Success Skill evaluated by on-site practicum supervisors for Social Services, Corrections and Criminal Justice students will be 3.0 or higher (on a 5-point scale), indicating better than satisfactory to excellent performance. Data gathered for : * Number of students: Success Skill** Aggregate Number of Respondents 1. Communicates Effectively Demonstrates Math Skills Demonstrates Learning & Critical Thinking Skills Maintains Professional Skills & Attitudes Practices Human Relations Skills Demonstrates Knowledge of Science & the Environment Demonstrates Community, Cultural, & Global Awareness Maintains a Code of Ethics Overall ** See page 2 of this report for a list of the Success Skills. The overall aggregate score for each Success Skill evaluated by on-site practicum supervisors was 4.21 (on a 5-point scale) which exceeds our goal of Although the scores for Criterions #2 and #3 remain high, the number of respondents is significantly low. We have concluded that during a 70-hour practicum experience, Social Services, Corrections & Criminal Justice students are not required to demonstrate math skills or to utilize critical thinking skills as provided in their technical courses.. Program change planned for as a result of this analysis: No program change noted. This Criterion will be changed to read as follows in our Plan: The Criterion will not be changed for the assessment period; however, the Social Services, Corrections & Criminal Justice practicum evaluation will be revised utilizing a 4-point scale to be in compliance with college-wide evaluations. IP0809SSCCJ /11