College of Social and Behavioral Sciences Criminal Justice Program Outcomes Assessments Map

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1 College of Social and Behavioral Sciences Criminal Justice Program Outcomes Assessments Map Measuring Graduation Competencies Through The Criminal Justice Program WU Graduation Competencies Program Competencies One Pertinent Course Disciplined Inquiry Exercise critical thinking strategies, including scientific and quantitative reasoning, problem solving, analysis and evaluation. Ethics Demonstrate an awareness of ethical principles within one s field of study. Information Literacy Demonstrate ability to access, use and evaluate information technologies. Division Specified Competencies 10. Recognize an awareness of self in relationship to others in team efforts that demonstrate flexible thinking and goal-directed behavior in the resolution of criminal justice issues. 7. Demonstrate an awareness of ethical principles, codes, and standards within the criminal justice field and integrate ethical, legal, and economic accountability into professional criminal justice practice. 4. Demonstrate skill in the use and the application of technology in criminal justice settings. 9. Recognize the principles associated with a pluralistic society in a variety of criminal justice settings as they uniquely apply to practitioners, victims, and offenders and show respect for our multicultural world. CRJ Seminar in Criminal Justice CRJ 412 Ethics in Criminal Justice CRJ 413 Research Methods CRJ Multicultural Issues in Criminal Justice Related Course Goal Goal A: Students will engage in a capstone research project in criminal justice. Goal B: Students will engage in an oral presentation that demonstrates the results of a criminal justice research project that utilizes a variety of presentation media. Goal B: Students will develop an understanding of criminal justice ethics. Goal A: Students will demonstrate an understanding of research and an appreciation of its role in the field of criminal justice. Goal C: Students will conduct surveys of the community relationships that have developed with the criminal justice system and the diverse groups that it serves. Assessment Activity Grant Application & Rubric Research Presentation and Essay (Rubric) Research Paper & Rubric Research Presentation (Rubric) Revised

2 College of Social and Behavioral Sciences Organizational Dynamics Program Outcomes Assessments Map Measuring Graduation Competencies Through the Organizational Dynamics Program WC Graduation Competencies Program Competencies Course Related Course Goal(s) & Learning Outcome(s) Ethics: Demonstrate an awareness of ethical principles within one s field of study. Information Literacy: Access, use and evaluate information effectively and appropriately. Use technology to effectively locate and communicate information. Meet the unique competencies in one s academic program. 9. Demonstrate an awareness of ethical principles, codes, and standards within the organizational workplace environment. 6. Demonstrate skills in the access use and evaluation of technology and computer-based research. 4. Recognize the principles and behaviors associated with effective leadership, motivation, and performance skills in organizational systems. 3. Demonstrate the ability to actively engage in research and critically evaluate, synthesize, and analyze information. 11. Demonstrate an awareness of self in relation to others, including effective interpersonal communication skills, ability to work in teams, and respect for diversity and multiculturalism in a pluralistic society. ORG 444 Organizational Justice, Ethics and Social Responsibility SOC 331 Research, Writing, and Information Literacy in the Behavioral Sciences ORG 302 Psychology of Leadership ORG 402 Applied Organizational Research PSY 315- Group Dynamics A-2:Student will demonstrate ethical codes and standards for various organizational environments. Students will develop information literacy skills within the behavioral sciences. They will develop proficiency at using behavioral science databases ( e.g., PSYCINFO, EBSCOHOST, etc.) to locate empirical research and research review articles in the Behavioral Science area. A-2: Students will demonstrate an understanding of major leadership theories. The student will demonstrate an in-depth knowledge of research in their chosen area of discipline. The student will understand a variety of group interactions which involve roles including leadership, awareness of self in a group, and management of self in a group. Revised Assessment Activity Ethical dilemma case study Controversial Topics Paper Case Study Activity AHA! Leadership Moment Assignment The student is required to develop an applied research grant proposal that includes a review of the literature and proposed methodology on the topic he/she proposes. 3-4 page Reflection Paper.

3 Revised

4 Revised: August 6, 2012 College of Social and Behavioral Sciences Master of Science Administration of Justice Outcomes Assessments Map Measuring Graduation Competencies Through The Master of Science Administration of Justice Program WU Graduation Competencies Program Competencies One Pertinent Course Related Course Goal Assessment Activity Disciplined Inquiry - Utilize quantitative, qualitative and scientific reasoning to solve problems. - Exercise critical thinking strategies, including reasoning, problem solving, analysis and evaluation. 1. Exercise critical thinking strategies, including reasoning, problem solving, analysis, and evaluation and apply them to defined criminal justice issues. 7. Design and interpret research in criminal justice. MAJ 6633 Research Methods in Criminal Justice Goal B Students will develop an understanding for the use of the tools related to criminal justice research. Students will design a research project define conceptualization, operation, processing an application discuss typologies of measurement. Define the issues related to validity reliability. Major Class Presentation (Rubric) Information Literacy - Access and use information effectively, efficiently, and appropriately. - Evaluate the quality of sources and content. - Use technology to effectively locate and communicate information. 4. Information Literacy Access, use, and evaluate information appropriately. Use technology based research in a variety of applications that are necessary for modern criminal justice practitioners. MAJ Research Methods in Criminal Justice Goal F - Students will critically read and review a completed research project in an area of criminal justice and demonstrate an understanding of key issues in the finished product of research. Major Class Assignment (Rubric) Written Communication - Write clearly, concisely and appropriately using correct English grammar, punctuation, usage, mechanics, sentence structure, and vocabulary. 3. Develop advanced written and oral communication skills. MAJ 6600 Criminological Theory Goal E Students will demonstrate advanced written and oral communication skills. Major Class Presentation & Paper (Rubric) Oral Communication - Speak with confidence, clarity, and conciseness. - Research, prepare, and deliver professional presentations. 3. Develop advanced written and oral communication skills. MAJ 6600 Criminological Theory Goal E Students will demonstrate advanced written and oral communication skills. Major Class Presentation & Paper (Rubric)

5 Revised: August 6, 2012 Ethics - Demonstrate knowledge and application of prescribed ethical code(s) and/or behaviors promoted by the profession. 8. Develop an understanding of the professional, ethical, social, and legal issues that challenge the criminal justice system. MAJ Criminal Justice Ethics Goal A - Develop an understanding of the professional, ethical, social, and legal issues that challenge the criminal justice system. Major Essay (Rubric) Written Exam (Rubric) Division Specified Competencies 12. Apply the principles associated with a pluralistic society to increase respect for our multicultural society in the administration of justice. MAJ Managing Diversity Goal A - Learning Outcomes: Students will apply the principles associated with a pluralistic society to increase respect for our multicultural society in the administration of justice. Major Class Presentation (Rubric) Division Specified Competencies 11. Recognize how personal choices, attitudes, behaviors, and the ability to work in teams affect self and others in a professional environment. MAJ Managing Diversity Goal B: Recognize how personal choices, attitudes, behaviors, and the ability to work in teams affect self and others in a professional environment. Major Class Presentation (Rubric)

6 Wilmington University College of Social and Behavioral Sciences Legal Studies Outcomes Map WC Graduation Competencies Oral Communication One Pertinent Course Related Course Goal Assessment Activity Assessment Date 1. Speak with confidence, clarity, and conciseness. ENG 131 Public Speaking 5. Demonstrate confidence, clarity, and conciseness in making oral presentations. Final oral presentation assessed with oral presentation rubric, criteria # Research, prepare, and deliver professional presentations. ENG 131 Public Speaking 2. Research and construct effective presentations. 3. Apply appropriate delivery techniques in making effective oral presentations. Final oral presentation assessed with oral presentation rubric, criteria #1-5 Revised October 26, 2013

7 Written Communication 3. Write clearly, concisely and appropriately using correct English grammar, punctuation, usage, mechanics, sentence structure, and vocabulary. HUM 361 Human World Views: 1650AD Present (Formative) 10. Demonstrate effective mastery of these objectives through proficient written and oral expression of ideas through tests, projects, papers, and/or presentations. Paper assessed with writing rubric LES 316 Legal Writing (Multiple Measure) GOAL D: Demonstrate effective written communication skills Grammar test and essay writing assessment (former English placement test) LES 499 Senior Seminar in Legal Studies GOAL B: Demonstrate effective written communication skills Research paper assessed with writing rubric 4. Utilize appropriate APA format for scholarly writings ENG 122 English Composition II 6. Apply APA formatting to Research paper. Test on APA format Revised October 26, 2013

8 Disciplined Inquiry 5. Utilize quantitative, qualitative, and scientific reasoning to solve problems. SCI 307 Physical Science (with lab) 1. Demonstrate a basic understanding of the scientific method. 15 Test Questions imbedded in tests in SCI 307 sections MAT 205 Introductory Survey of Mathematics 1. Demonstrate an understanding of real numbers and their properties. 4. Demonstrate an understanding of data relationships, functions, and functional notation. 10. Compute simple and compound interest. Test Questions imbedded in final exam (70% benchmark utilized) 6. Exercise critical thinking strategies, including reasoning, problem solving, and analysis and evaluation PHI 100 Critical Thinking (Formative) 3. Students will critically evaluate advertising techniques and consider the influences of these forces in their own lives 4. Students will apply critical thinking skills to various fields, including science, law, mass communications, and politics. Final exam questions in which the students apply the critical thinking skills of reasoning and problem solving to analyze various situations. LES 499 Senior Seminar in Legal Studies GOAL C: Evidence critical thinking skills Research paper assessed with critical thinking rubric Revised October 26, 2013

9 Three program specific competencies are also assessed: information literacy, technology, and ethics. Academic Program Specific Information Literacy 1. Access, use, and evaluate information effectively and appropriately. ENG 122 English Composition II (Formative) 1. Locate, gather, and organize information using appropriate technology and information systems. Final paper assessed with information literacy rubric LES 499 Senior Seminar in Legal Studies GOAL A: Demonstrate proficiency in applying concepts of information literacy within the legal profession. Research memorandum I (NC) I (D) Academic Program Specific Ethics 2. Apply legal and LES 499 Senior Seminar ethical principles to guide professional behaviors and decisionmaking. A-3 Review the sources of regulation of ethics in the legal field. Ethics 50-question Multiple choice examination I (NC) I (D) Academic Program Specific Technology 3. Demonstrate an LES 499 Senior Seminar understanding of the use, management, assessment, and application of technology in the legal environment A-2 Perform basic and advanced word processing, spreadsheet, database, and presentation software functions Technology selfassessment survey II (NC) II (D) Revised October 26, 2013

10 Wilmington University College of Social and Behavioral Sciences Bachelor of Science in Government and Public Policy Outcomes Map WU Graduation Competencies Oral Communication 1) Speak with confidence, clarity, and conciseness. GPP Program Competencies Oral Communication 1) Speak with confidence, clarity, and conciseness. One Pertinent Course ENG 131 Oral Communications (Formative) Related Course Objective 5. Demonstrate confidence, clarity, and conciseness in making oral presentations. Assessment Activity Final oral presentation assessed with oral presentation rubric Assessment Date 2) Research, prepare, and deliver professional presentations. 2) Research, prepare, and deliver professional presentations. ENG 131 Oral Communications (Formative) 2. Research and construct effective presentations. 3. Apply appropriate delivery techniques in making effective oral presentations. Final oral presentation assessed with oral presentation rubric 3) Construct persuasive oral communications to communicate effectively with various constituencies. POL 402 Analysis of Public Policy E-2) Present the best alternative solution in an oral presentation Oral presentation assessed with oral presentation rubric 2013 Revised LS August 29, 2013 Page 1 of 5

11 Written Communication 1) Write clearly, concisely and appropriately using correct English grammar, punctuation, usage, mechanics, sentence structure, and vocabulary. Written Communication 1) Write clearly, concisely and appropriately using correct English grammar, punctuation, usage, mechanics, sentence structure, and vocabulary. HUM 361 Human World Views: 1650 AD- Present (Formative) 10. Demonstrate effective mastery of these objectives through proficient written and oral expression of ideas through tests, projects, papers, and/or presentations. Paper assessed with writing rubric 2) Utilize appropriate APA format for scholarly writings. 2) Use appropriate APA format for scholarly writing. ENG 122 English Composition II 6. Apply APA formatting to Research paper. CECRAM Test on APA format. Winter 3) Create persuasive position papers, press releases, and original legislation. POL 403 Writing for Public Policy C-1) Argue for the best alternative solution in a policy analysis Legislative History Paper Paper assessed with writing rubric 2013 Revised LS August 29, 2013 Page 2 of 5

12 Disciplined Inquiry 1) Utilize quantitative, qualitative and scientific reasoning to solve problems. Disciplined Inquiry 1) Use quantitative, qualitative and scientific reasoning to solve problems. SCI 307 Physical Science (with Lab) 1. Demonstrate a basic understanding of the scientific method. 15 Test Questions embedded in tests in SCI 105 sections MAT 205 Introductory Survey of Math 1. Demonstrate an understanding of real numbers, their properties, and operations. 2. Demonstrate an understanding of concepts and techniques of basic algebra. 3. Data relationships. 4. Mathematics of finance. Test Questions embedded in final exam 2) Exercise critical thinking strategies, including reasoning, problem solving, analysis and evaluation. 2) Exercise critical thinking strategies, including reasoning, problem solving, analysis and evaluation. MAT 205 Introductory Survey of Math PHI 100 Critical Thinking 5. Perform set operations. 6. Basic probability. 7. Basic statistics. 3. Apply critical thinking skills to multiple forms of expression, such as written material, film, music, and art. 4. Apply critical Test Questions embedded in final exam Final exam questions in which the students apply the critical thinking skills of reasoning and problem solving to analyze various situations. Revised LS August 29, 2013 Page 3 of 5

13 thinking skills to different areas of life, such as media, gender, culture, and academia. 3) Differentiate economic, legal, political, and governmental institutions, systems, and processes. POL 402 Analysis of Public Policy C-1) Characterize and explain the role of economic, legal, political, and governmental institutions, systems, and processes Test questions embedded in midterm exam; 70% of GPP students will score 60% or above on the exam 2013 Information Literacy 1) Access, use, and evaluate information effectively, efficiently, and appropriately. ENG 122 English Composition II (Formative) 1. Locate, gather, and organize information using appropriate technology and information systems. Final paper assessed with information literacy rubric N/A 2) Critically evaluate the reliability of information sources and content. 3) Effectively utilize technology to locate and organize information. POL 402 Analysis of Public Policy C-3) Research existing and proposed policies Paper assessed with information literacy rubric 2013 Revised LS August 29, 2013 Page 4 of 5

14 N/A Ethics 1) Demonstrate knowledge and application of prescribed ethical code(s) or behaviors promoted by the profession. 2) Critically evaluate ethical dimensions, such as rights, justice, and fairness, in specific policy areas. POL 403 Analysis of Public Policy C-1) Argue for the best alternative solution in a policy analysis Paper assessed with ethics rubric and with information literacy rubric 2013 N/A N/A Program Competency 1) Integrate an understanding of economic, legal, political, and governmental institutions, systems, and processes. 2) Design an original law based on analysis of problems or issues POL 402 Analysis of Public Policy POL 403 Writing for Public Policy C-1) Characterize and explain the role of economic, legal, political, and governmental institutions, systems, and processes C-3) Draft an original law Test questions embedded in midterm exam Paper assessed with writing rubric Revised LS August 29, 2013 Page 5 of 5

15 Revised: September 25, 2007 Behavioral Science Division Psychology Program Outcomes Assessments Map WU Graduation Competencies Program Competencies Course Related Course Goal(s) & Learning Outcome(s) Information Literacy Demonstrate ability to access, use and evaluate information technology. 8. Information Literacy - Demonstrate ability to access, use and evaluate information technology in psychology. SOC 331 Research, Writing and Information Literacy in Behavioral Science Goal A: Students will develop information literacy skills within the behavioral sciences. They will develop a proficiency at using behavioral science databases to locate empirical research and research review articles in the Behavioral Science area. Learning Outcomes: The student will: A-2. Locate needed information effectively and efficiently. Assessment Activity Information Literacy (Rubric) Ethics as related to one s academic discipline 4. Demonstrate an understanding of... ethical issues related to the systematic study of individual, group and societal processes within the Behavioral Science discipline. PHI Ethics and Values in Behavioral Science GOAL C: Understand the role of professional codes of ethics Learning Outcome: The student will: C-4. Identify professional issues within the context of ethics. Ethics assignment (Holistic Ethical Awareness Rubric) Division Specified Competency 12. Demonstrate an awareness of and respect for diversity and multiculturalism in a pluralistic society. SOC Ethnic Groups and Minorities GOAL D: Demonstrate cross-cultural interaction skills. Learning Outcome: The student will be able to: D-1. Describe similarities and differences in the interaction/communication styles of key racial groups. External Structured Assignment/ Cultural Experience Project (Holistic Cultural Pluralism and Multicultural Respect Rubric) Division Specified Competency 6. Demonstrate effective critical thinking and problem solving skills related to the Behavioral Science discipline. PSY Seminar in Behavioral Science GOAL A: The student will demonstrate an indepth knowledge in their chosen area of research Learning Outcome: The student will: A-1. Conduct a literature review of information within area of interest, demonstrating understanding of topic and critical thinking Research Proposal (Critical Thinking Rubric)

16 Revised: September 25, 2007 Division Specified Competency 11. Demonstrate an understanding of self in relation to others, including effective interpersonal communication skills and ability to work in teams. PSY Group Dynamics GOAL C: The student will understand a variety of group interactions which involve roles including leadership, awareness of self in a group, and management of self in a group. Learning Outcome: The student will: C-2. Evaluate him/herself as a group member. Self-assessment assignment. Selfassessment scoring rubric. Division Specified Competency 1. Demonstrate the ability to define and explain theory and application within the behavioral science disciplines with regard to change and development at individual, group and societal levels. SOC 340 Applied Research Design Goal A: The student will develop an understanding of research s role in the development and application of knowledge Learning Outcome: A-2 Demonstrate an understanding of behavioral science theories and their relationship to research Objective Test Scoring Key

17 College of Social and Behavioral Sciences Clinical Mental Health Counseling Program Outcomes Assessment Maps Measuring Wilmington University Graduation Competencies Through the CMHC Program WU Graduate Graduation Competencies 1. Oral Communication 2. Written Communication 3. Disciplined Inquiry 4. Information Literacy 5. Ethics Course Related Course Goal Assessment Activity Assessment Schedule MHC8092 Consultation for Counselors MHC6401 Theories of Counseling MHC 7806 Methods of Research and Program Evaluation MHC Methods of Research and Program Evaluation MHC 6505 Ethics and Practices of Clinical Mental Health Counseling GOAL A-5: Demonstrate the ability to develop a consultation workshop GOAL A: Understand counseling theories and models (with which to conceptualize client presentation and facilitate selection of appropriate counseling interventions that are consistent with current professional research and practice in the field of clinical mental health counseling. GOAL A: Understand concepts of inferential and descriptive and how these concepts are used in counseling research and program evaluation. GOAL C: Understand research methods including quantitative and qualitative research designs and how these designs can be used to implement program modifications and knows models of program evaluation for clinical mental health programs. GOAL B-3: Be able to critically evaluate research relevant to the practice of clinical mental health counseling. Understand the role of research and the importance of evidence-based practice in the advancement of the counseling profession including: (a) how to critically evaluate research relevant to the practice of clinical mental health counseling, and (b) how to select evidence-based treatments and basic strategies for evaluating counseling outcomes in clinical mental health counseling. GOAL A: Understands ethical and legal considerations specifically related to the practice of clinical mental health counseling Workshop presentation assessed with the Oral Presentation Rubric Theory Integration Paper assessed with Theory Integration Paper Rubric Research Final Exam Research Proposal assessed with Research Proposal Rubric Ethics Final Exam (3 rd year students) (1 st year students) (2 nd year students) (2 nd year students) (1 st year students) Tuesday, January 14, 2014 by Janine C Crawford

18 College of Social and Behavioral Sciences Clinical Mental Health Counseling Program Outcomes Assessment Maps Tuesday, January 14, 2014 by Janine C Crawford

19 Behavioral Science Outcomes Assessment Map College of Social and Behavioral Sciences Behavioral Science Program Outcomes Assessments Map WU Graduation Competencies Information Literacy Demonstrate ability to access, use and evaluate information technology. Ethics as related to one s academic discipline. Program Competencies Information Literacy Demonstrate ability to access, use and evaluate information technology in the behavioral sciences. Demonstrate an understanding of ethical issues related to the systematic study of individual, group and societal processes within the Behavioral Science discipline. Course Course Goal(s) Course Learning Outcome(s) SOC 331 Research, Writing and Information Literacy in Behavioral Science PHI 302 Ethics and Values in Behavioral Science Develop information literacy skills within the behavioral sciences. Develop a proficiency at using behavioral science databases to locate empirical research and research review articles in the Behavioral Science area. Understand the role of professional codes of ethics A-1 Identify key words to search and locate credible sources A-2 Locate needed information effectively and efficiently A-4 Evaluate information resources A-5 Evaluate information content A-6 Communicate understanding of ethical and legal issues affecting the use of information through appropriate crediting of sources C-4. Identify professional issues within the context of ethics. Assessment Activity Write a paper on a controversial topic. Professional Ethics Project --Professional Code of Ethics --Reflection Paper --Media Analysis Paper Evaluation Method Information Literacy Rubric (Six dimensions on rubric) Six dimension on rubric Updated 10-13

20 Behavioral Science Outcomes Assessment Map Sensitivity to and respect for a pluralistic society Demonstrate an awareness of and respect for diversity and multiculturalism in a pluralistic society. SOC 304 Ethnic Groups and Minorities Understand prejudice and discrimination, their correlation and applicability in present worldwide and/or national conflicts, and their emergence and persistence in groups and individuals. A-1 Define the terms prejudice and discrimination, giving examples showing the difference between them. A-3 Demonstrate an understanding of the various theories (such as scapegoating, exploitation, and conflict), explaining the purpose and persistence of prejudice. Multiple-choice exam Scoring Key Have knowledge of ethnic groups and other minorities present day conflicts and past historical roots within the United States and their country of origin. A-4 Demonstrate an understanding of the role of power and control in discrimination and prejudice. B-1 Demonstrate an understanding of the differences between ethnic and racial groups and minorities. B-2 Demonstrate an understanding of past and present events experienced by various groups and the impact of prejudice and discrimination upon these events, as well as upon the individuals involved. B-3 Identify past and present conditions within a group s country of origin. B-4 Identify notable individuals within various ethnic groups Updated 10-13

21 Behavioral Science Outcomes Assessment Map Division Specified Competency Division Specified Competency Division Specified Competency Demonstrate the ability to define and explain theory and application within the Behavioral Sciences with regard to empirical and ethical issues related to the systematic study of individual, group, and societal processes. Demonstrate an understanding of self in relation to others, including effective interpersonal communication skills and ability to work in teams. Demonstrate effective written communication skills. Demonstrate effective critical thinking and problem solving skills. Demonstrate the ability to conceptualize, plan, implement, analyze, and report formal inquiry in psychology. SOC 340 Applied Research & Design PSY 315 Group Dynamics PSY408 Seminar in Behavioral Science The student will demonstrate an understanding of the role of research in the development and application of knowledge. Understand a variety of group interactions which involve roles including leadership, awareness of self in a group, and management of self in a group. Demonstrate an indepth knowledge in an area of research Write and speak as a professional. Read research critically. A-1 Explain the purposes of research. A-2 Describe the relationship between science theories and research Evaluate him/herself as a group member and group leader. - Conceptualize a research question. - Identify appropriate literature to review. - Read and analyze literature. - Synthesize and integrate literature. - Conceptualize and write a research proposal. - Communicate information orally in a logical and grammatical style. - Present written information using standard APA style. - Integrate research studies to create a literature review. Multiple Choice Test A paper in which students asses and reflect on their strengths and weaknesses as a group member and leader. Research Proposal Scoring Key Rubric Rubric Updated 10-13

22 Behavioral Science Outcomes Assessment Map Information Literacy Demonstrate ability to access, use and evaluate information technology Demonstrate ability to access, use and evaluate information technology in the behavioral sciences SOC 101 Introduction to Sociology Develop information literacy skills within the behavioral sciences. Develop a proficiency at using behavioral science databases to locate empirical research and research review articles in the Behavioral Science area. A-5 Demonstrate an awareness of self in relationship to others including the ability to work in teams. F-1 Write clearly, concisely, and appropriately using correct English grammar, punctuation usage, mechanics, sentence structure and vocabulary. F-4 Research, prepare and deliver professional presentations. Group information literacy assignment Rubric Updated 10-13

23 College of Social and Behavioral Sciences Administration of Human Services Outcomes Assessment Map Wilmington University Graduate Competencies 1. Oral Communication Speak with confidence, clarity, and conciseness. Research, prepare, and deliver professional presentations. 2. Written Communication Write clearly, concisely and appropriately using English grammar, punctuation, usage, mechanics, sentence structure, and vocabulary. Utilize appropriate APA format for scholarly writings. 3. Disciplined Inquiry Utilize quantitative, qualitative, and scientific reasoning to solve problems. Exercise critical thinking strategies, including reasoning, problem solving, analysis and evaluation. Define a problem or issue and develop questions and methods to address the problem or issue and/or to create new knowledge. 4. Information Literacy Access and use information effectively, efficiently, and appropriately. Evaluate the quality of sources and content. Use technology to effectively locate and communicate information. AHS Program Competencies 2. Demonstrate advanced written and oral communication skills. 2. Demonstrate advanced written and oral communication skills. 3. Apply decision-making and problem-solving skills as well as critical thinking to the administration of the human services organization. 5. Demonstrate the ability to design, implement, evaluate, assess and research the needs of human services communities and organizations. 6. Demonstrate knowledge of information management and information technology as it relates to human service delivery systems. Access, use, and evaluate information effectively, efficiently, and appropriately. AHS Course(s) AHS Social Policy, Advocacy and Human Services AHS Social Policy, Advocacy and Human Services AHS Research, Design and Evaluation of Programs in Human Services AHS Research, Design and Evaluation of Programs in Human Services Course Goal Goal D: Students will be able to communicate effectively orally and in writing for professional audiences. Goal D: Students will be able to communicate effectively orally and in writing for professional audiences. GOAL F: The student will develop an outcomes/performance measurement plan for a human service program. GOAL C: The student will critique research methods and strategies. The student will use technology to access published research articles and evaluate the quality of the sources and content. Assessment Activity Policy Analysis Presentation & Poster Collage Presentation Testimony Paper Logic Model Human Services Research Article Evaluation Revised

24 College of Social and Behavioral Sciences Administration of Human Services Outcomes Assessment Map 5. Ethical Awareness Demonstrate knowledge and application of prescribed ethical code(s) and/or behaviors promoted by the profession. 7. Analyze, interpret, and evaluate the legal and ethical issues that impact and influence human services, and demonstrate an understanding of the ethical issues and standards in the field. 6. Division Specific Competency I 4. Demonstrate a knowledge and understanding of the structure and dynamics of teams, organizations and communities in diverse environments in a pluralistic society that reflects respect for our multicultural world. AHS Legal and Ethical Issues in Human Service Administration AHS 8100/8200 Guided Practicum and Capstone Project in the Administration of Human Services GOAL A. Understand the ethics and values embedded in human services work. GOAL B: The student will develop an understanding of the placement agency. Evaluating Ethical Dilemmas Assignment & Quiz (multiple measure) Cultural Immersion and Agency Assessment Report 7. Division Specific Competency II 9. Demonstrate knowledge of financial management (i.e. budgeting) and grant writing (i.e. fundraising) as it applies to a nonprofit or government human services organization. AHS Grant Management and Fund Raising in the Human Service Environment GOAL B: The student will develop skills to successfully complete a grant proposal for submission to a potential funding source. Grant Proposal Revised

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