Sonera Meeting Services Microsoft Office 365 dial-in service. Quick Start Guide

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1 Sonera Meeting Services Microsoft Office 365 dial-in service Quick Start Guide Revised: September 2015

2 Contents Introduction... 2 System Requirements... 2 What s New in This Guide... 2 Tips for Using Audio Conferencing... 3 Set Meeting Audio Options... 3 Music on Hold Feature... 5 The Mute Audience Command... 6 End a Meeting and Disconnect All Participants

3 Introduction Your Skype for Business Online account includes Meeting Services integrated audio conferencing, which allows guests to join your online meetings and conferences from any desk or mobile phone. In Skype, you can host a conference call immediately a Meet Now conference or use the Meeting Add-in for Microsoft Outlook to schedule a meeting or conference call. This document provides some tips for using Meeting Services audio conferencing. System Requirements Meeting Services integrated audio conferencing is available for organizations running Microsoft Skype for Business, either as a standalone service from Microsoft Office 365 or as part of the Office 365 for Enterprises suite. The Microsoft licenses must be provisioned from EMEA. What s New in This Guide This version updates the previous version of the guide released in July It includes the following changes: > Clarified the guest experience when a presenter uses the Mute Audience command. 2

4 Tips for Using Audio Conferencing Use these tips to get the most out of your audio conferencing. Set Meeting Audio Options There are three ways to join the audio portion of a Skype Meeting. You can connect over Skype by using your computer mic and speakers or a headset; have Skype call you at a number you specify; or call into the meeting from a phone of your choice. By default, Skype displays the Join Meeting Audio screen and prompts you to select your audio option each time you join a meeting. This section explains how to set your audio option for all Skype Meetings you attend. Use computer audio. Select one of your saved phone numbers or enter a new one. Go to the meeting and dial in later. To set your default meeting audio: 1. On the Skype for Business main menu, click the gear icon, then select Tools > Options. 3

5 2. On the Skype for Business Options screen, select Phones (in the menu at left of the screen). If you have phone numbers defined in your Outlook profile, Skype fills them in. 3. Confirm or enter new phone numbers where you would like the meeting to call you. Manage your saved phone numbers. Skype Meetings. Set audio connection defaults. 4. In the left menu, select Skype Meetings. 5. Under Joining conference calls, in the Join meeting audio from drop-down menu, select: > Skype for Business to use your computer mic and speakers for meeting audio. > A phone number to have the meeting call you at a saved number. 4

6 > Do not join audio if you will dial in to meeting audio. Clear this box to always join audio this way. 6. To use the option you just selected for all Skype Meetings, clear the Before I join meetings, ask me which audio device I want to use check box. When you join any Skype Meeting, Skype will automatically skip the Join Meeting Audio step, and automatically connect meeting audio using your choice. Music on Hold Feature If your company has enabled music on hold, you and your guests should dial in to your audio conference bridge, instead of using the Skype client to attend. (When using the Skype client to attend, music on hold is turned off as soon as the first participant completes the Join Meeting Audio step.) In addition, as the meeting host, you should dial in and provide your moderator passcode. This way, your guests hear music and cannot talk to one another until you join. NOTE: If you are not sure of your moderator passcode, contact your Skype administrator. 5

7 The Mute Audience Command To mute all participants in the meeting, open the Participants panel and then click Participant Actions. Select Mute Audience. All attendees lines in the meeting are muted. NOTE: Any phone attendee can press 6 to mute or unmute his or her own line. Unmute the Audience When you select Participant Actions Unmute Audience, all phone attendees are automatically unmuted; attendees using computer audio are shown a message that a presenter unmuted the call. Those attendees can unmute themselves using their own participant controls. 6

8 No Participant Actions button If you do not see a Participant Actions button, your Skype meeting is set up to allow all people to join equally. Set yourself as a Presenter. Go to Microsoft Outlook and open Skype Meeting Options. In the left menu, click Permissions, and then under Who s a presenter? set a restriction. To find Meeting Options, create a meeting. On the Meeting tab, click Skype Meeting to format the invitation for Skype and reveal other Skype options, including Meeting Options. 7

9 End a Meeting and Disconnect All Participants The disconnect button ends your audio connection to the meeting, but it leaves your meeting guests connected to the audio conference. To end the meeting and disconnect all participants, click the More Options ( ) button, and then select End Meeting. End Meeting. Disconnect all participants from your audio conference. Hang Up. Disconnect your own audio. 8

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