Supplier Relationship Management. Supplier/Vendor Relationship and Compliance Management

Transcription

1 Supplier/Vendor Relationship and Compliance Management

2 Discover e-solutions Ltd (DeSL) has developed a range of applications to enable companies to manage their entire relationships with suppliers and vendors. This process can start with an initial request from a vendor to become a supplier right through to regular compliance and quality auditing. All processes from start to finish are managed by the application using a real time web based solution, backed up by ipad/android, off line, synchronised Apps. The solution is built around the concept of close collaboration between vendor and company, sharing required information and processes via the Internet. Many vendors are located remotely from the company it is supplying, in different time zones, so a real time web based solution is the ideal solution. It is also usual for 3 rd party inspection companies to work on behalf of companies, and this requirement has been included. The processes managed by the solutions include: Supplier profile definition and management Multi tiered vendor management to trace all products in the supply chain at all levels Proactive tracking of all quality stages from initial supplier inception through to full production and regular inspections Planned and unannounced inspections Critical path tracking of key stages in supplier development User defined testing libraries Definition of corporate testing and auditing resources, including 3 rd parties Inspection/testing resource management Automatic scheduling of regular inspections Document management facilities including check in/out facilities Integration between testing and product production processes Multiple and user defined supplier approval stages Call/visit management User defined supplier libraries Carbon footprint measurement

3 Companies deploying DeSL s solution typically derive the following benefits: Reduce the cost of quality Ensure that all possible quality steps are being followed Satisfy and exceed requirements for Fair Trade, Ethical Trading & Corporate Responsibility. Deploy supplier self service facilities to reduce the time and effort needed to manage key documents and processes Build and use a database of all inspections performed, over a range of user defined criteria, to enable tracking and traceability in all levels of the supply chain Ensure a consistent approach to quality and inspections across all business units and divisions This solution is part of DeSL s overall suite of modules as shown below.

4 Detailed Function Supported Supply Base Definition Full supplier profiles Hierarchical & multi tiered relationships Labels/brands supplied Multiple supplier statuses approval, compliance etc at individual vendor level and up/down hierarchy User defined library members Supplier capabilities Supplier scorecards Inspection Requirements Management User defined inspection requirements standards, required results, tolerances Ethical, Fair Trade, Health and Safety, Products and Legal requirements Corporate Social Responsibility Mandatory/non mandatory requirements Inspection frequencies based on previous inspection results Inspection Resource Management Define inspection teams including 3 rd parties Assign inspectors to specific suppliers/regions Automatically assign inspectors to scheduled inspections Inspector diaries and to do lists Inspector hierarchies Automatically schedule new inspections/audits both announced and unannounced Critical Path Tracking Define all required tracking activities o Accredit new suppliers o Scheduled inspections o Product inspections o Factory inspections o Legal, Ethical, Fair Trade etc Dashboard management views of planned activities User to do lists Automatic alerts and notifications

5 Perform Inspections/Audits Work to scheduled inspections and critical path activities Download to ipad/android or work on line Complete pre-defined inspection forms Pass or fail individual inspection tasks and overall inspection audits Upload documents or complete on line 3 rd party or in house inspections Inspection score can trigger new audits Take photographs and upload to inspections Supplier self assessments

6