Company & Solution Profile

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1 Company & Solution Profile About Us NMSWorks Software Limited is an information technology company specializing in developing Carrier grade Integrated Network Management Solutions for the emerging convergent networks. Our Solutions assists our clients to maximize the use of technology resources for a tangible business advantage. We have developed a list of services and solutions aimed at helping clients reduce cost by optimizing the performance of converged data and voice applications over a network. Founded in 2001 and headquartered at Chennai, India. NMSWorks has been incubated by TeNeT Group of IIT-Madras (www.tenet.res.in), recognized worldwide as a leading Technological Institute providing cutting edge products in the Telecommunications and Networking domain, and Polaris Software Lab Ltd. (www.polaris.co.in) one of the leading providers of software services from India and the world s first SEI- CMMi Level5 Company NMSWorks serves a diverse client base Including Telecom Service Providers, Telecom Equipment Manufactures, Internet Service Providers, Banking and Corporate Clients. With our vendor independent network management solutions, the company continues to attract new customers from diverse business areas. With a staff of nearly seventy ambitious, talented individuals, NMSWorks continues to deliver on our commitment of World Class Technology at Affordable Cost CygNet Our Product With NMSWorks ' flagship solution, - CygNet, businesses can quickly and easily monitor their organization s networks and pro actively ensure system and service availability to their customers, employees, and partners. CygNet is a fully featured integrated network management services solution that complies with the international standards of FCAPS of TMN architecture. CygNet delivers a robust, carrier-grade,and highly available management system for a wide range of network devices and systems.

2 CygNet accelerates ROI by providing following benefits Reduced Network Expenses These can be by either reducing real network costs that are incurredtoday or by deferring the increase of network costs in the future. Productivity Cost Savings An NMS Solution can increase network throughput and decrease network response time for Users on congested links. This has the impact of making line of business workers more productive through saving time and ultimately reducing headcount. Network Infrastructure Savings Through NMS Solution, network capacity needs can be predicted and avoidable investments can be reduced. Fault Management Functions The Fault Management module allows timely detection of problems to enable corrective actions to be taken and restore the system to normal operation in the shortest possible time. Devices and links in the network are monitored for fault conditions and this fault condition manifests as an Alarm. Alarms are generated based on Status changes, Threshold violations or by Conditions that can be defined by performing computations involving current and past values of parameters. Notifications are done through visual /audio SMS or The severity of the alarms is classified as Critical, Major, Minor, Warning and represented in different color codes to represent the health of the elements. The fault history of the system can be viewed through an event browser that supports sorting, or setting filter conditions to retrieve faults based on various criteria such as device name / IP address, severity, time of occurrence. CygNet provides a mechanism to perform control actions, which can be manual, automatic or scheduled in response to fault conditions. CygNet also provides for Fault Escalation to higher authorities or NMS Root Cause Analysis Trouble Ticketing

3 Performance Management The Performance Management module facilitates an operator. Among other things, to find The current utilization of network links and segments, Identifying areas of possible congestion, Isolating high error rates and Examining network traffic patterns. This module allows an Operator to Monitor the current status of a managed object such as CPU and memory utilization, buffer queue length, traffic statistics, on-line Utilization, discards, routing table, traffic statistics, disk statistics, mail queue Display historical reports of link utilization, link availability - (Up/Down), latency, packet loss and SLA parameters Set thresholds for triggering alarms based on performance degradation Computation of available bandwidth on a link Reports and views are displayed in various graphical formats such as line graphs, bar graphs, and pie charts and are configurable Configuration Management There are two aspects to the Configuration Management features in CygNet - one is configuration of the network to be managed, and the other is configuration of the network elements present in the network. Dynamic updating of the configuration of network elements is also possible. CygNet allows for inclusion of elements for management in two ways - auto discovery and addition of desired elements through the GUI Security Management CygNet provides a security monitor to capture events such like unauthorized access attempts, authentication failure, intrusion attempts, denial of service attacks etc. Log Analysis component of CygNet processes logs of security devices, servers, applications and provides reports such as Audit Reports, Security patches installed

4 FEATURES Features Advantages Benefits Auto Discovery Of Elements Automated and Easy Inventory Control Automatically discovers your network infrastructure and maps all the elements saving time and manual error. Root Cause Analysis Suppresses Alarm Storm Isolates Faults Differentiates high impact issues from meaningless, repetitive notifications, allowing IT Staff to improve productivity and responsiveness by pinpointing the rootcause rather than chasing symptoms. Performance Management Unified View Identifies application response time or performance brown out issues across Network, System, Application and Security infrastructures. Configuration Management Remote Configuration Avoid costly human configuration errors with configuration verification, change notification & audit, storage, download, rollback and scheduling. Standards-based Data Access Open Architecture XML, SQL and CORBA interfaces ensure that all the information in CygNet can be exchanged with the other management applications in your environment. Web-based Interfaces Multi-user, Role-based Interfaces Access CygNet from any Web browser, at any time, from anywhere it offers true management on-the-go. Client-Server Architecture Scalability Distributed Fault Tol erance CygNet solutions grow with you as your business expands. There is no environment too large for CygNet as it supports deploying multi tier architecture Event Management System Rules-based Flexibility Model-based Automation Add your own intelligence to CygNet without requiring programming skills. Proactively watch key service metrics and perform intelligent data correlation to predict and prevent problems from happening. Alarm Impact Analysis Automated Prioritization and Escalation Immediately know the importance of a particular performance or availability problem, the pieces of the infrastructure impacted, and what part of your business or organization will be affected. Multi-Vendor Management Adaptability to Change Manages every element in your infrastructure regardless of the vendor and as NMSWorks delivers support for new devices and technologies, those are included too. Advanced Scalability Distributed Management Architecture No environment is too large or complex as CygNet can be configured under multi tier architecture by deploying CygNet Lite to manage large number of elements and links using CygNet.

5 Integrated Network Management System Marketing Office NMSWorks Software (P) Ltd. B-103, Bava Road,4th Street, Abhiramapuram, Chennai , INDIA Development Center NMS Labs, 2nd Floor, Electrical Sciences Block, I.I.T. Campus, Chennai , INDIA Tel : Tele-Fax :

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