eduroam Overview and Device Configuration

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1 eduroam Overview and Device Configuration OTS PUBLICATION: WR3 REVISED OFFICE OF TECHNOLOGY SERVICES =Shortcut =Advice =Caution Introduction eduroam is a global wireless service that enables students, researchers and staff to obtain secure and fast internet connectivity across campuses of participating organizations all over the world. Towson University is a participating organization which allows students to visit universities, research centers and libraries in more than 45 countries worldwide. In this self-help document, you will learn about eduroam and be able to configure your device to use the service. Process Summary Introduction Wireless Network Differences Configure Windows for eduroam Logging In Configure Mac OSX for eduroam This wireless network is used when visiting other campuses. You will not be able to connect to the eduroam wireless network if you are on the Towson Campus. For visitors to the Towson Campus, please use the TU-openaccess network. Please refer to the matrix below for more information. Wireless Network Differences It is important to know which network to connect to on campus. The following matrix breaks down each network, explains their restrictions and who the intended audience is. Wireless Network tu-openaccess tu-secure eduroam Secure / Encrypted no yes yes Authentication No authentication required PEAP / MS-CHAPv with AES (configured through device's wireless settings) PEAP / MS-CHAPv with AES (configured through device's wireless settings) Access Internet web-browsing Very limited access to Towson campus network resources Can access the most resources on the Towson campus network Can access web, , VPN, remote desktop, etc. resources on the Internet No access to Towson campus network recourses Audience Towson campus guests Users that are having trouble logging into the secure networks Towson Faculty/Staff/ Students Towson Faculty/Staff/ Students temporarily testing eduroam setup before visiting another eduroam institution 04 Towson University -This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs License. Details available at

2 Configure Windows for eduroam EDUROAM: OVERVIEW AND DEVICE CONFIGURATION. Click the Start button located at the bottom left hand corner of your computer screen (Fig, ).. Click Control Panel (Fig, ). Figure 3. The Control Panel dialog box will appear. Click Network and Internet (Fig, ). Figure 4. Click the Network and Sharing Center link to be taken to the Network and Sharing Center dialog window (Fig 3, ). Figure 3

3 5. From the Network and Sharing Center dialog window, click Manage Wireless Networks (Fig. 4,). Figure 4 6. Click the Add button (Fig 5, ). Figure 5 7. The Manually connect to wireless network dialog box will appear. Click Manually create a network profile (Fig 6, ). Figure 6 3

4 8. In the Manually connect to a wireless network dialog box, do the following: Click in the box beside Network name and type eduroam (Fig 7, ). Beside Security type:, click the drop down arrow and select WPA-Enterprise (Fig 7, ). Beside Encryption type:, click the drop down arrow and select AES (it may already be selected) (Fig 7, 3). Place a check in the box beside Start this connection automatically (Fig 7, 4). Figure Click the Next button (Fig 7, 5). 0. A pop up box appears saying Successfully added eduroam (Fig 8). Click the Close button (Fig 8,). Figure 8 4

5 . You will see eduroam now listed under Networks you can view, modify and reorder (Fig 9,) in the Manage Wireless Networks dialog box. Figure 9. Additionally, a pop up box appears at the bottom of your screen saying Additional information is needed to connect to eduroam (Fig 0). You can ignore this pop up as you will be configuring the network from the Manage Wireless Networks page. Figure 0 3. From the Manage Wireless Networks page, right-click on the eduroam network and select Properties from the menu (Fig, ). 4. The eduroam Wireless Network Properties dialog box will appear (Fig ). Figure 5. Click the Security tab (Fig, ). 6. Click the Settings button under Choose a network authentication method (Fig 3, ). Figure Figure 3 7. In the Protected EAP Properties dialog box do the following: Make sure Validate server certificate box is checked (Fig 4, ). Check the Connect to these servers: checkbox (Fig 4, ) and then click in the white box under this selection. Type radius.towson.edu (Fig 4, 3). Under Trusted Root Certification Authorities:, place a check beside GeoTrust Global CA (Fig 4, 4). Under Select Authentication Method: click the Configure button (Fig 4, 5). 5

6 Figure Uncheck the Automatically Use my Windows logon name and password (and domain if any) in the EAP MSCHAPv Properties dialog box (Fig 5, ). Figure 5. Click OK to close the EAP MSCHAPv Properties dialog box (Fig 5, ). You will be brought back to the Protected EAP Properties window. 3. Click OK to close the Protected EAP Properties window. You will return to the eduroam Wireless Network Properties screen 4. Click OK to close the eduroam Wireless Network Properties screen. You will returned to the Manage Wireless Networks screen 5. Close the Manage Wireless Networks dialog box. 6. Close all applications and reboot the machine. 6

7 Logging In EDUROAM: OVERVIEW AND DEVICE CONFIGURATION. From the System Tray, click the Wireless Network Access icon (Fig 6, ).. Click the eduroam hyperlink from the list of available networks. A Connect button will appear. Figure 6 3. Click the Connect button (Fig 7, ). An authentication window will appear (Fig 8). 4. Sign into the authentication window using the following combination: towson.edu For most users, their address is the same as their NetID (Username). However, in some cases, you will have a NetID which is different than your address. For eduroam authentication to work, you must provide your NetID followed by domain. Remember: Remember, you are not using an address. Figure 7 5. Click the OK button (Fig 8, ). Your account will authenticate against the eduroam network and you will be connected. Figure 8 NetID Domain 3 If you suspect you will be travelling to a campus that is part of the eduroam network, it is a good idea to configure these settings on the Towson Campus before departing for the remote campus. If you run into any configuration issues on campus, please contact the Help Desk at before departing. 7

8 Configure MacOSX for eduroam. From the applet menu in the top right hand corner, click the Wifi icon (Fig 9, ).. Select eduroam from the list of available networks (Fig 9, ). Figure 9 3. An authentication screen will appear (Fig 0). Under Username, sign into the authentication window using the following combination: towson.edu 4. Click the Join button. You will now be connected to the eduroam network. For most users, their address is the same as their NetID (Username). However, in some cases, you will have a NetID which is different than your address. For eduroam authentication to work, you must provide your NetID followed by domain. Remember: you are not using an address. Figure 0 NetID Domain 8

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