Customer Service & Call Centres

Transcription

1 The Directory of Employment Agencies in Leeds Customer Service & Call Centres image: leedsnight by Andrew Roberts www. tinyurl.com/leedsnight

2 Customer Service & Call Centres Page 1 of 15 Aalpha Solutions (North West) Ltd. tel: contact form on website website: Construction and Engineering (including Trades and Labour); Manufacturing and Exporting; Sales and Call Centres; Media and Marketing. deal with candidates with limited experience? No opportunities for students while they are at college? No opportunities for candidates with foreign language skills? No Baker Harding Recruitment Services 2 Church Lane, Pudsey, Leeds, LS28 7BD tel: fax: admin@bakerharding.co.uk contact form on website website: Commercial - Permanent and temporary positions: e.g. Accounts, Administrative, Customer Service, Call Centre, IT/Technical, Legal / Legal Support, Reception, Marketing /Sales /Telesales, Secretarial / PA, Financial. Industrial and Engineering. Education - Teachers. opportunities for candidates with foreign language skills? Yes sometimes member of any other industry body? Gangmasters Licensing Authority. Blue Arrow 18 Park Row, Leeds, LS1 5JA tel: Catering website: Industrial and Manufacturing jobs; Distribution and Warehousing; Driving; Catering; Cleaning; Call Centre; Office staff. Temporary and permanent positions.

3 Customer Service & Call Centres Page 2 of 15 opportunities for candidates with foreign language skills? Yes occasionally, but we don't specialise in languages Brook Street 17 Albion Place, Leeds, LS1 6JS tel: fax: leeds@brookstreet.co.uk website: Secretarial and office staff - Administration, Call Centres, Clerical, Customer Service, Personal Assistants, Receptionists, Sales. Finance and Accounts up to part qualified level. Light industry, including: Warehouse, Fork-lift Truck Drivers, Pickers/Packers Contract, temporary and permanent positions. deal with candidates with limited experience? No limited opportunities: need to meet criteria; students advised to register online at Mainly on a temporary basis; some limited opportunities for permanent roles opportunities for candidates with foreign language skills? Yes Charterhouse Recruitment tel: fax: leeds@charterhouserecruitment.co.uk website: Accountancy: Qualified and Part Qualified Accountants, Payroll Specialists, Cashiers, Graduate Trainees, Ledger Clerks and Supervisors, Bookkeepers, Credit Control Specialists, Analysts. Business Support: Office Assistants, Secretaries / PAs, Administrators and Clerks, Customer Service Clerks, Receptionists, Office Managers. Corporate: Human Resources, Sales and Marketing, Supply Chain, Procurement, Purchasing.

4 Customer Service & Call Centres Page 3 of 15 opportunities for students while they are at college? No opportunities for candidates with foreign language skills? Yes Clark Legal 20 East Parade, Leeds, LS1 2BH tel: fax: leeds@clarklegal.co.uk contact form on website website: Legal Professionals: Solicitors, Partners, Fee Earners, Legal Executives, Paralegals, Law Cost Draftspeople, Legal Cashiers, Office Management Support Staff: Personal Assistants, Legal Secretaries, Trainee Secretaries, Administrators, Receptionists, Call Centre staff, Office Assistants. CLD Recruitment (Leeds) Ltd. Aspect Court, 47 Park Square East, Leeds, LS1 2NL tel: fax: info@cldrecruitment.co.uk website: Secretaries and PA's, Administrators, Office Assistants, Receptionists/Switchboard Operators, Legal Secretaries, Legal Assistants, Customer Service Advisors, Sales/Telesales, Debt Recovery Clerks/Agents, Accounts Staff, HR Assistants/Officers/Managers, Facilities, Property/Estate Agents, Sales and Lettings Negotiators, Valuers/Viewers, Mortgage Advisors. dh Recruitment Solutions Leeds East Carrholm Road, Meanwood, Leeds, LS7 2NQ tel: fax: dhleedseast@driverhire.co.uk website: Care Assistants, Kitchen Assistants, Laundry Assistants, Cleaners, Customer Service Advisors, Call Centre Advisors, Administrators.

5 Customer Service & Call Centres Page 4 of 15 Green Light Recruitment 36A Whitehouse Street, Leeds, LS10 1AD Tel: info@greenlightrecruitment.co.uk Web: Driving e.g. Class 1, Class 2, 7.5 Tonne, Van Drivers, Multi Drop, ADR, HIAB, Moffett, IPAF, Skip Wagon, Tipper, Binwagon, Lowloaders. Industrial e.g. Warehouse Operatives, Fork Lift Reach, Fork Lift Counterbalance, Fork Lift Very Narrow Aisle, Picker/Packer, Driver s Mates, Removals Porters. Construction e.g. Labourers, Groundworkers, Plant Operatives, Bricklayers, Joiners, Shopfitters, Site Management. Hospitality e.g. Chefs, Catering Assistants, Bar Staff, Waiters/Waitressing, Silver Service, Housekeepers, Receptionists, Hotel Management, Restaurant Management. Commercial e.g. Personal Assistant/Secretarial, Administrative, Customer Service, HR, Marketing/PR, Call Centre, Field Sales, Telesales, Receptionists. Deal with candidates with limited experience? Yes Opportunities for students while they are at college? Yes Deal with graduates? Yes Opportunities for candidates with foreign language skills? Yes, limited opportunities Member of the Recruitment & Employment Confederation Member No Member of any other industry body? Jaupt Approved Centre AC01537 Hays Contact Centres Sovereign House, South Parade, Leeds, LS1 5QX tel: fax: leeds.contactcentres@hays.com website: Call centre staff, including Multi-lingual. Including - Back Office Processing, Coach, Forecasting & Planning, Inbound Customer Service, Inbound Service & Sales, MI Analyst, Operations Director, Operations Manager, Outbound Customer Service, Outbound Service & Sales, Team Leader, Team Manager, Trainer. Contract, temporary and permanent positions. deal with candidates with limited experience? No opportunities for candidates with foreign language skills? Yes

6 Customer Service & Call Centres Page 5 of 15 Headway Recruitment Fountain House, 4 South Parade Leeds, LS1 5QX tel: fax: info@headwayrecruitment.co.uk website: Office, e.g. Administration, Bookkeeping, Business Development, Call Centre Jobs, Customer Service, Field Sales, Finance, Legal Assistants, Legal Secretarial, Marketing Assistants, Medical Secretarial, Office Assistants, Office Juniors, Payroll, Purchase Ledger, Sales Executive, Sales Ledger, Telesales, PAs, Executive Assistants and Secretaries, Receptionists, Website Administration. Management, e.g. Customer Service Managerial Jobs, Office Management, Procurement and Supply Chain, Project Management, Facilities Management, Human Resources, Transport and Logistics, Health and Safety, Event Management. Engineering, e.g. Maintenance Engineers, Field Service Engineers, Electrical and Mechanical Engineers, CAD Technicians, Structural Design Engineers, Skilled Machinists. Temporary and permanent positions. deal with candidates with limited experience? No - candidates need at least a little office experience opportunities for candidates with foreign language skills? No Huntress Group Ground Floor, Coverdale House, 13 East Parade, Leeds, LS1 2BH tel: office.leeds[at]huntressgroup.com website: Office based jobs - permanent, temporary and contract positions, from entry level to heads of departments, across all sectors, for all support departments, including: secretarial and office support, human resources, marketing, finance and customer services. Branches throughout the UK. opportunities for candidates with foreign language skills? Yesoccasionally member of any other industry body? The Association of Professional Staffing Companies (APSCo).

7 Customer Service & Call Centres Page 6 of 15 Industrious Lower Ground Floor, 6 Butts Court, Green Dragon Yard, Leeds, LS1 5JS tel: fax: enquiries@industriouspeople.com website: Commercial: permanent and interim placements as well as skilled and semi-skilled temporary positions both in the public and private sectors, e.g. Admin, Financial Services, IT, Telecoms, Engineering, FMCG, Retail, Customer Service, HR, Sales and Account Management, Marketing, Accountancy and Education. Industrial: placements in the Food, Warehouse and Distribution sectors. member of any other industry body? Association of Labour Providers (ALP). Interaction Recruitment 2nd / 3rd Floor, 24b Lands Lane, Leeds, LS1 6LB tel: fax: website: Commercial, e.g.: Personal Assistant/Secretarial; Administrative; Customer Service; HR; Finance/Accounting; Insurance; Marketing/PR; Call Centre; Sales/Telesales; Legal; Sales/Purchase Ledger; Management; Languages; Reception; Banking; Credit Control; Design. Construction, Mechanical and Electrical, and Asbestos: Trades and Labour, Building Services, Engineering Services. Driving, e.g.: Light Vans; Multi Drop Vans; 7.5 Tonne; Class 1; Class 2; Tipper; Crane; ADR; Moffat; HIAB; Dustcarts; Skips. Finance and Accountancy - Support; Part Qualified/QBE; Practice; Qualified. Industrial, e.g.. Warehouse Operatives; Forklift; Manufacturing; Cleaning; Machine Operatives; Drivers Mates; Distribution; Agricultural Operatives; Site Engineers; Food Production Operatives; Porters. IT, e.g: Web and Applications Development, Engineering and Architecture; CRM; ERP; Infrastructure; Testing and Quality Assurance; Data Warehousing / Business Intelligence; Telecoms. Technical Engineering, e.g: Automotive; Aerospace; Food/Beverage; Special Purpose Machinery; Oil and Gas; Retail. Social Care.

8 Customer Service & Call Centres Page 7 of 15 JHR (Jo Holdsworth Recruitment Ltd.) 4 York Place, Leeds, LS1 2DR tel: fax: info@jhrecruitment.co.uk website: Office Personnel: e.g. Secretarial / Personal Assistants, Junior and Senior Administration, Reception/ Switchboard, Human Resources, Customer service. Legal Support: e.g Legal Administration, Legal Secretarial, Legal Cashier, Litigation Claims handlers. Sales: e.g. Sales support, Telesales, Account managers, Sales executives, Telemarketers, Field sales, Recruitment consultants, Sales Graduates. Recoveries: e.g. Collections negotiators, Debt recovery advisors, Legal recoveries, Credit Control. Contact Centre: e.g. Telesales, Customer service, Claims. Manpower UK Ltd. First Floor, Toronto Square, Infirmary Street, Leeds, LS1 2HJ tel: fax: leeds.branch@manpower.co.uk website: Manpower deal with all aspects of Commercial, Administration and Clerical, Call Centres, Finance and Accountancy, Information Technology, Technical, Production and Assembly, Warehouse and Distribution, Driving and Logistics. opportunities for candidates with foreign language skills? Yes Office Angels Civic Court, Calverley Street, Leeds, LS1 3ED tel: leeds@office-angels.com website: Secretaries/PAs, customer services, receptionists, data entry, administrators, audio/copy typists, telesales, contact centre staff, office juniors. - only junior roles opportunities for candidates with foreign language skills? Yes sometimes

9 Customer Service & Call Centres Page 8 of 15 Office Team Ground Floor, Sterling House, The Bourse, Leeds, LS1 5EQ tel: fax: leeds@officeteamuk.com website: Admin, secretarial and office jobs across all industry sectors - temporary and permanent positions: e.g. administrative and office support, customer service, data entry, switchboard, reception, medical administrative support. deal with candidates with limited experience? No - candidates need at least six months' experience opportunities for candidates with foreign language skills? No Prime Time Recruitment Ltd. tel: fax: consult the website website: Office personnel, e.g. Office Manage; Customer Service; Data Entry; Administrators; Order processors; Secretarial; Reception; Accounts; Purchase Ledger; Credit Control. Telephone work, both ingoing and outgoing. opportunities for candidates with foreign language skills? No Pure Placements Ltd. Park House, Park Square, Leeds, LS1 2PW enquiries@pureplacements.com website: Contract, permanent and temporary recruitment across a number of sectors and disciplines, including: Admin, Office and Clerical, Data Entry, Secretarial and PAs, Accountancy, Financial Services, IT and Telecoms, Marketing and PR, Retail, Sales, Call Centre, Fashion and Beauty, Human Resources.

10 Customer Service & Call Centres Page 9 of 15 Randstad 2nd Floor, 14 King Street, Leeds, LS1 2HL tel: fax: leeds@randstad.co.uk website: Administration and Office Support - e.g. Secretarial and PAs, reception, office manager, administrator, marketing manager, accounts assistant, credit control, payroll clerk, sales executive, legal secretary, medical receptionist. Call Centre, including: outbound and inbound call centre operators, telesales executives, customer service advisors, team leaders and call centre managers. Catering and Hospitality: food & drink, front of house, revenue & sales, behind the scenes, chefs & kitchen, meetings & events, and management & executive. Legal Support, e.g. legal secretary, paralegal, pay & fee earner, litigation associate, legal assistant, conveyancing assistant. Manual and Technical, e.g: production operatives, cash processors, pickers, packers, production managers, service engineers, gas installers, warehouse operatives, depot managers, warehouse managers, fork-lift truck operators, maintenance workers and HGV drivers. Medical Support, e.g. medical secretary, medical receptionist, dental assistant, pharmacy assistant, custody nurse, laboratory assistant, care assistant, care co-ordinator. Outdoors / Ground Maintenance. Recruitment to Recruitment. Retail, ranging from store assistants and sales staff, through to retail managers, area managers, buyers, merchandisers and visual merchandisers. Sales: The opportunities can range from counter staff through to sales director roles, and include account managers, sales executives, area managers, regional sales managers, technical sales specialists, customer relationship managers, estimators, contract/bid managers, field sales specialists, trainee sales executives, sales engineers., and support workers. Telesales and telemarketing campaign opportunities. - however, it is better to have experience opportunities for candidates with foreign language skills? Yes but very rarely

11 Customer Service & Call Centres Page 10 of 15 Reed Ground Floor, Toronto Square, Infirmary Street, Leeds, LS1 2HJ tel: Accountancy tel: Admin & Office Support tel: Education tel: Finance fax: Accountancy, Insuramce, & Finance fax: Admin & Office Support fax: Education Accountancy Admin & Office Support Education Finance website: website: Accountancy - non-qualified and part qualified accountancy positions within commerce and industry, financial services, public sector, and not-for-profit. Administration and Office Support - e.g. PAs, Secretaries, Receptionists, Data entry clerks, Marketing administrators, Call Centre staff, Customer Service, and senior level appointments. Reed Education Professionals - e.g. Early Years, Teachers, Teaching Assistants, Nonteaching Staff, Further Education. Finance - including Audit and Taxation, Banking, Financial Services. Human Resources - e.g. Generalist HR, Compensation & Benefits, Recruitment & Assessment, TUPE and Change Management, Training & Development, Industrial / Employee Relations, Employment Law, Policies & Procedures, HR Strategy, Redundancy. Insurance - including Actuarial, General Insurance, Mortgages. Reed Social Care - including work for: qualified social workers, team leaders, residential social workers, project workers, care assistants, child care, social housing, etc. Any local vacancies in sectors such as Information Technology, Engineering, Health, Legal, Marketing and Creative, Purchasing, Retail, and Scientific, dealt with by other Reed offices, will also feature on the website.. Experience is preferred for Accountancy candidates. Insurance candidates must have an insurance background. Social Care candidates need at least 6 months hands-on social care experience. opportunities for candidates with foreign language skills? Yes sometimes

12 Customer Service & Call Centres Page 11 of 15 Rullion Upper Ground Floor Suite, Cathedral Chambers, Great George Street, Leeds, LS2 8BD tel: Rullion Build tel: Rullion Resource fax: website: Rullion Build, e.g.: Mechanical and Electrical; Construction; Trades and Labour; Interiors; Shopfitting; Housing and Public Sector. Rullion Resource, e.g.: Administration and Clerical; Secretarial and PA; Call Centre; Facilities Management; Finance and Asccounting; Human Resources and Training; Legal; Marketing; Management; Sales; Quality Auditors; Recruitment. opportunities for candidates with foreign language skills? No Search Consultancy Ltd East Parade, Leeds, LS1 2AJ tel: fax: website: Recruitment at all levels across the following sectors: Accountancy & Finance, Call & Contact Centre, Construction & Building Services, Engineering / Technical, Financial Services, Insurance, Food Professionals, Hospitality & Catering, HR / Personnel, Information Technology, Legal, Manufacturing & Industrial, Marketing, Medical, Office Services / Commercial, Pharmaceutical, Sales, Scientific. Also: Executive Search and Selection. opportunities for candidates with foreign language skills? Yes Selection Group Cathedral Chambers, Great George Street, Leeds, LS2 8BD tel: info@selectiongroup.co.uk contact form on website website:

13 Customer Service & Call Centres Page 12 of 15 Accountancy and Finance - all levels from Trainee to fully qualified Accountant ACA/ACCA/CIMA and within Industry from Junior Finance roles to Financial Controller. Call Centre - including: Call Centre Managers, Team Managers, Team Leaders, MI Analysts, Quality Analysts, Collections Agents, Retentions Agents, Sales Advisors, Service Advisors, & Call Centre Support Staff. Engineering - placement of permanent and contract white and blue collar technical staff across a number of industry sectors, including: Aerospace, Automotive, Building & Construction, Chemical / Process, FMCG, Maintenance & Facilities, Manufacturing & Production, Mechanical & Electrical, Oil & Gas, Power, Rail & Utilies. Legal - solicitors and legal executives for both in-house and private practice. Office Services - from Office Junior to Office Manager, and everything in between. Sales and Marketing - for various industries globally, including Engineering, Medical, Business to Business, FMCG, Construction, IT and Packaging. Solar Selection Ltd. 5 Carrwood Park, Selby Road, Leeds, LS15 4LG tel: fax: info@solarselection.co.uk contact form on website website: IT and Telecoms, Sales and Marketing, Contact Centres, Financial Services, Legal. opportunities for students while they are at college? No opportunities for candidates with foreign language skills? Yes Spring Personnel Ltd. 1st Floor, 104 Briggate, Leeds, LS1 6BG tel: fax: personnel_leeds@spring.com accountancy@spring.com website: Accountancy and Finance. Office and Support Staff: Administration, Call Centre staff, Customer Service, Data entry, Office Management, Reception, Secretarial / PAs, Desk top publishing. Industrial: Warehouse and Production staff. Technical positions: e.g. CAD, electrical engineers, quality managers, works managers.

14 Customer Service & Call Centres Page 13 of 15 but no graduate schemes opportunities for candidates with foreign language skills? No not commonly Stafforce Recruitment Ground Floor, Kings House, King Street, Leeds, LS1 2HH tel: fax: website: Commercial - e.g. PAs, secretaries, administrators, receptionists, purchase/sales ledger accounts staff, call centre personnel, customer service / telemarketing / sales staff, personnel staff, information technology. Industrial - e.g. order pickers, manufacturing staff, machine operators, table hands, lettershop staff, catering assistants, store/audit personnel. Engineering - e.g. welders [all disciplines], press operators, CNC setter/ops, maintenance fitters, mechanical assemblers, manufacturing engineers. Electronics - e.g. PCB populators, fault find and repair, debug technicians, solderers, SMT, ICT/functional test operators, electronic engineers. Technical - e.g. CAD operators, draughtspersons, design engineers, production management, project engineers, network engineers. Driving - e.g. LGV 1, LGV 2, containers, drawbar, wagon and drag, hiab. Fork-lift - e.g. counterbalance, manriser, rough terrain, reach, narrow aisle, boom. Permanent and temporary posts. Also in Wakefield and York. opportunities for candidates with foreign language skills? Yes sometimes

15 Customer Service & Call Centres Page 14 of 15 Taskmaster 36 Lower Basinghall Street, Leeds, LS1 5EB tel: Catering tel: Commercial tel: Industrial fax: Catering and Industrial fax: Commercial contact form on website website: Catering - all levels of catering staff, from catering managers to kitchen porters. Commercial - e.g. administrators, secretaries, receptionists, call centre staff, PAs, accounts staff, medical secretaries and other clerical staff for all types of organisations. Industrial - e.g. supervisors, packers, machine operators, food production workers, assembly operatives, warehouse personnel, labourers. Wetherby Staff Bureau Wetherby Business Centre, York Road, Wetherby, LS22 6SL tel: fax: dawn@wetherbystaffbureau.co.uk contact form on website website: Secretarial [including PAs], General Administration, Receptionists, Sales Administration, Customer Services, Telesales Positions, Sales Positions, Accounting positions [incuding purchase ledger, sales ledger, bookkeeping etc], Accountants [part or fully qualified]. Temporary and Permanent Staff Recruitment within Wetherby and surrounding areas. deal with candidates with limited experience? No opportunities for students while they are at college? No opportunities for candidates with foreign language skills? Yes occasionally

16 Customer Service & Call Centres Page 15 of 15 The Works Canal Office, Canal Wharf, Holbeck, Leeds, LS11 5PS tel: website: Administration and Secretarial; Accountancy and Financial Services; Banking; Insurance; Construction Management and Site Services; Civil Engineering; Property and Property Management; Facilities Management; Technical-Mechanical and Electrical; Security and Safety; Scientific; Renewable Energy; Environmental; Engineering and Manufacturing; Industrial and Production; Food Manufacturing and Production; Transport and Logistics; Distribution; Purchasing; Customer Service; Retail; Sales and Marketing; Debt Management/Collection; Hospitality; Catering and Events; Leisure, Travel and Tourism; Education; Health, Medical and Social Care; Legal; Human Resources, People and Recruitment; Media, Digital and Creative; IT and Telecoms; Executive and Management; Public Sector; Non-for-Profit, Third Sector, Charitable Trusts.