Introduction to User Story Mapping. July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 1

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1 Introduction to User Story Mapping MARK NONEMAN, PROFESSIONAL SCRUM EXPERT AGILITY July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 1

2 Getting To Know You! Mark Noneman Agile trainer, coach, consultant Practicing Lean and Agile since 2000 Worked in a variety of industries: Defense, Telecom, Healthcare, Finance B2B, B2C, SaaS, IT Scrum.org certifications: Professional Scrum Developer Professional Scrum Master (I/II) Professional Scrum Product Owner (I/II) Professional Scrum Expert Professional Scrum Trainer Evidence-Based Management Consultant July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 2

3 July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 3

4 Agenda Product Backlog Foundations User Story Mapping Making Maps Work July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 4

5 Where Are We Focusing Today? Roles Product Owner Development Team Scrum Master Artifacts Retrospective Sprint Review Daily Scrum Increment Product Backlog Sprint Backlog Increment Sprint Backlog Events Sprint Sprint Planning Daily Scrum Sprint Review Retrospective Product Backlog Sprint Planning Meeting Product Owner Development Team Scrum Master July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 5

6 The Product Backlog A hierarchical ordered list of the valueadded features that need to be developed in the product One Product Backlog for one product Implemented by one or more teams Owned by one Product Owner Who may delegate work to as many others as necessary while retaining all responsibility Product Backlog Initiatives Projects Capabilities Activites Items Tasks Sprint Backlog Use names that match your business needs! Definition of DONE (DoD) July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 6

7 Writing Product Backlog Items Often written by the PO + Dev Team together Some items start out too big; break them down See reference: richardlawrence.info/splitting-user-stories INVEST in good Product Backlog Items.. Independent Negotiable Valuable Estimated Small Testable July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 7

8 User Stories From Extreme Programming framework (not Scrum) Originally had no standard format, just the 3-C process: Card: craft a title and short description that fits on one index card Conversation: talk with users & developers about it and iterate Confirmation: how will we know we ve got it? (Acceptance criteria!) Standardized format helped people get it <Title>: As a <user>, I want <behavior>, so that <business value>. Or just: Title: who?, what?, why? July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 8

9 Thin, Vertical Slices Slices cut across all subsystems Presentation / User Interface PBI 1 PBI 2 PBI 3 Business Logic / Services Database / Integration Sprint 1 Sprint 2 Sprint 3 Sprint 4 Sprint 5 Sprint 6 Sprint 7 Sprint 8 Release 1 Release 2 July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 9

10 Here s the Problem As an office worker, I want to search s by keyword As a scheduler, I want to view appointments by the month As an office worker, I want to open unread s As an office worker, I want to delete s As a scheduler, I want to create an appointment using text-only As an office worker, I want to move s from one folder to another As an office worker, I want to create and send RTF s As an office worker, I want to create and send HTML s As an office worker, I want to change format from HTML to text-only As a scheduler, I want to view appointments by the week As a scheduler, I want to create RTF appointments As a scheduler, I want to create HTML appointments.. As a scheduler, I want to update the content and location of appointments As a scheduler, I want to propose a new time for an appointment As a scheduler, I want to invite people to a meeting LEGEND In process To do Done As an office worker, I want to create sub-folders within existing folders As an office worker, I want to create and send basic text-only s As an office worker I want to create basic contacts for and calendar meetings As a scheduler, I want to view a list of appointments As a scheduler, I want to create RTF appointments As a scheduler, I want to view a specific appointment s details July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 10

11 Agenda Product Backlog Foundations User Story Mapping Making Maps Work July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 11

12 User Story* Mapping Product Backlogs are onedimensional This makes it difficult to see the workflow, relationships, and dependencies Story maps help visualize and plan upcoming work They foster collaboration by providing different perspectives * Maps do not necessarily use user story format. Instead the map tells the story of how the user uses the product. July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 12

13 Story Mapping What are all the things that you do to get ready to go to work? Starting from the moment you wake up until you arrive there Write one item per sticky note; use verbs! Group them into similar kinds of things Label the groups as activities What things would you do if you only have 15 minutes before you leave for work? Move those higher, other things lower Now, what if you only had 5 minutes? July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 13

14 July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 14

15 Story Mapping Decompose and create a story map for the product provided by the instructor. Your instructor is the Product Owner and will answer questions on scope. July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 15

16 Agenda Product Backlog Foundations User Story Mapping Making Maps Work July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 16

17 Story Map Next Steps Continue to refine the minimum features needed in each release for each user activity Identify & clarify new features Break down large features into small vertical slices Development Team estimates effort Reprioritize individual user stories In other words, continuously REFINE your User Story Map July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 17

18 Using Your Map The map IS your Product Backlog! Make it visible! Continuous refinement Inspect & adapt at Sprint Review (or equiv) July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 18

19 User Story References Mike Cohn, Mountain Goat Software (mountaingoatsoftware.com) Recognized expert on user stories and estimation User Stories Applied User Story Mapping created by Jeff Patton Relatively new technique to create visual, 2D Product Backlogs How to Split a User Story by Richard Lawrence July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 19

20 It s Your Product Backlog! It s up to you! What will you differently when you get back to your offices/teams: Tomorrow? Next week? Next Sprint? Mark Noneman Agility July 2015 COPYRIGHT 2015 AGILITY SOFTWARE 20

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