How to stay focused on your strategy

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1 Invitation to Good Practice Day 10th October 2013 PostNord How to stay focused on your strategy Indsatser Resultater Lederskab Medarbejdere Processer, Produkter & Serviceydelser Medarbejderresultater Nøgleresultater Strategi Kunderesultater Partnerskaber & Ressourcer Samfundsresultater Læring, kreativitet og innovation Speakers:

2 PostNord PostNord introduction PostNord AB is the parent company of the Group formed by the merger of Post Danmark A/S and Posten AB. PostNord = million letters 400,000 parcels 11,000 pallets of goods 25 million residents and two million businesses in the Nordic region are served every working day! All year long, around the clock, we work to assist our customers with world-class communications and logistics solutions

3 PostNord Good Practice 10th October Themes of the day: A common method that will maintain focus on realizing the Strategy in a large and merged company - will provide benefits; Strong leadership One common language One strategy tool Transperancy Performance management Across borders. Three different Operational Units will show their business case of how they have worked with PostNord Excellence. Each case will be presented by the Head of the Operational Units

4 Good Practice Visit Host: PostNord Speakers: EFQM & Grundfos & PostNord To ensure keeping the Strategic Roadmap 2015 on track a common strategic tool was introduced at PostNord. At the Good Practice Day you will among others learn about How good leadership shows the direction to employees to ensure execution of the strategy How common language and sharing of knowledge can contribute to the merger of two large companies across borders with different cultures How a common evaluation process at PostNord visualises the business unit others can learn from in a merged business across borders (best practices to deploy ) How the implementation can be done without dozens of Consultants

5 Grundfos attends as Speaker Why Excellence in Grundfos? How do we create a common direction, business language and structure in a world where the competition demands more and more agility and optimisation? In Grundfos the answer to our challenges is a relentlessly ambitious strive for excellence, which is grounded in our value based thinking and behaviour. During the 20 year long excellence journey we have wound several international awards both in Denmark, France, Germany and national awards in many other countries yet the excellence journey will never stop. We use the EFQM Excellence Model on a company level, and the added value reinforce a culture of excellence which implicit becomes present in everything we do. Two examples of this are our Leadership principles and Shop Floor Excellence model, which we would like to share.

6 PostNord 10th October Programme: 12 a.m. to 20 p.m. Welcome to PostNord, by Head of Group HR, Finn Hansen Introduction to EFQM and the Excellencemodel, by Membership Manager Samuli Pruikkonen Why Excellence in Grundfos? by Business Excellence Consultant, Ebbe Ernst Christensen PostNord Excellence, by Head of Group HR, Finn Hansen - "Bringing Excellence to life in local leadership, (to be confirmed) by Head of Distribution, Martin Von Horsten (case) - How to begin to practice excellence, step by step, (to be confirmed) by Titel på engelsk Serbaz Shali, PostNord Strålfors (case) - How Excellence works in practice in the mail business, by Regional Manager Lisbet Karlsson (to be confirmed) - Dinner and conclusions from the day Affärsresultat Plant Tour Excellence at Copenhagen Mail Production, by Production Unit Manager Michael Hermann

7 PostNord practical information The Good Practice Day will take place at: PostNord Bernstorfsgade 36 DK-1566 København + billeder

8 PostNord Mail Production

9 Practical information Questions? - please contact: Maialen Fidalgo at EFQM, or Hanne Vibeke Pedersen at PostNord, or Marianne Duus Skjønnemann at PostNord, or How do I reach this event? You can go by train, by car, or by plane to Copenhagen Airport. How do I get from Copenhagen Airport to PostNord? You can go by train or by taxi. The distance between Copenhagen Airport and PostNord, is approx. 15 kilometers. Where can I find a hotel close to PostNord? There are several hotels in the Center of Copenhagen, all in a walking distance to PostNord Hotel Scandic Webers Vesterbrogade 11B, 1560 København, (approx 100 euro) Affärsresultat Hotel Wakeup Copenhagen Carsten Niebuhrs Gade 11, 1560 København, (approx 100 euro) Or look att:

10 Practical information how to join: The event is free of charge The arrangement includes lunch, dinner and drinks. Please register before 25th September Registration form Contact information: Full Name: Position/Job Title: Organisation: Address: Postal code & City: Country: Phone: Mobile: If you will participate - please send this information to: Maialen x Fidalgo at EFQM, Affärsresultat

Invitation to Good Practice Day 10 October 2013 Host: PostNord

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