UK hiking tourism. CH - Visitnorway.com

Size: px
Start display at page:

Download "UK hiking tourism. CH - Visitnorway.com"

Transcription

1 UK hiking tourism CH - Visitnorway.com

2 Contents 1. Executive Summary 3 2. Introduction 4 3. Research on the Internet: Phase : Tour operators: : Websites/forums: : Hiking/Outdoor magazines : Hiking organisations 5 4. In depth telephone interviews: Phase : Demand : Is the tour operator offering trips to Norway? : Presence in other markets : The typical UK Hiker : Accommodation : Willingness to pay (WTP) : Are the hikers happy to pay extra for additional things, apart from what is included in the price? : How often is your target audience travelling abroad on this type of holiday? : Are they interested in doing any other activities apart from hiking? : How to succeed as a good hiking destination? : What countries are hikers asking for? : What countries count as the top hiking destinations? : What challenges is Norway facing as a hiking destination? : Marketing Summary 11 UK hiking Innovation Norway,

3 1. Executive Summary In the first half of 2012, Innovation Norway in London did a market research project targeting UK hiking tour operators. The goal with the project was to get more knowledge about UK hiking tour operators, relevant websites, hiking and outdoor magazines and hiking organisations. The task was divided into two parts; the first part was internet based research, where we gathered information about the aspects mentioned above. After we had defined the tour operators, we picked out 10 and made telephone interviews with them. This was part two of the project. Hiking is a popular activity amongst the UK population. Most of our respondents informed us about a continued strong interest in hiking although the current economic climate is not the most uplifting. Some also reported a clear increase in this activity over the last year. Through this project, we have also approved Norway s strong attractive position as one of these countries you have to visit at least once in your life. Norway has a beautiful nature with a variety of landscape formations and an improving infrastructure. On the other hand, Norway has also got some major challenges due to its very high cost of living and short hiking season. People don t have a very good perception on what Norway has got to offer when it comes to hiking. It is often perceived as a hiking destination with very tough and hard treks. It is also more renowned as a skiing destination than for hiking. UK hiking Innovation Norway,

4 2. Introduction This knowledge transfer project was conducted by Innovation Norway s office in London. The project s target audience was UK citizens who have got hiking as a special interest. The project was conducted in two phases: Phase 1 was done through research on the internet and on the basis of existing knowledge. The following sections were mapped out in phase 1: - Tour operators who offer hiking trips - The most important websites/ forums dealing with hiking - Hiking/ outdoor magazines - Hiking organisations Phase 2 was done by conducting telephone interviews where we spoke to 10 different tour operators. These were a mix of tour operators selling Norway (7) and operators not selling Norway in their programmes (3): - 7 Tour operators selling Norway - 3 Tour operators not selling Norway We were unfortunately unable to get an even split between the two parts. The Interviews were conducted between February and March As a result of the telephone interviews and this report, we hope the reader will get a better understanding and knowledge about the UK hiking market, from a tour operators perspective: A better target audience perception, important success factors for the suppliers, what countries counts as the top hiking destinations, and what criteria needs to be met in order for a country or region to succeed as a hiking destination. UK hiking Innovation Norway,

5 3. Research on the Internet: Phase 1 The first mapping was internet based where we answered a number of already identified questions, within the topics mentioned in the introduction: - Tour operators who offer hiking trips - The most important websites/forums dealing with hiking - Hiking/outdoor magazines - Hiking organisations 3.01 Tour operators: We identified 23 UK tour operators. We looked at their target audience, what types of trips the operator is offering, if they have an environmentally friendly focus, if they offer trips to Norway, and if they are of interest to Norwegian suppliers Websites/forums: We identified four websites with focus on people having a big hiking or outdoor interest. We looked at their target audience, what their websites are about, if they are using social media etc Hiking/Outdoor magazines We identified 14 outdoor magazines. We looked at their target audiences, how the magazines are distributed, if it costs to advertise etc Hiking organisations We identified three hiking organisations where we looked specifically at membership numbers, target audience, if they are organising annual events and if they have a membership magazine etc. UK hiking Innovation Norway,

6 4. In depth telephone interviews: Phase 2 In the first phase we identified 23 different UK hiking tour operators. In depth interviews were conducted with 10 of them where we aimed at having a mix of operators selling Norway in their programmes and operators not selling Norway Demand Five out of 10 tour operators reported neither an increase nor decrease in demand of hiking holiday bookings in the last year. Two of the 10 tour operators we interviewed reported an increase in this type of activity, and the remainder three reported a decrease. This is what our tour operators said about demand, trends, and what they expect when they go on holiday: - The overall demand for good accommodation has risen. People are demanding better quality holidays. No one accepts sharing a bathroom anymore. More and more people are demanding en suite rooms. At the same time people don t want to spend a lot of money. - They want it to be clean and simple. There should be a flexibility to flip from one place to another, mix up the accommodation styles. It is important that the tour operators adapt with the customer s request accordingly. - Those tour operators offering a range of trips all over the world stressed that people going to for example Nepal are prepared to have lower standard accommodation as they will be camping, than people going to Norway where the hikers demand a much more comfortable type of accommodation and trip. - Some tour operators report a decrease in hiking holidays because of the economic situation at the moment, and the uncertainty of losing your job. Another trend is that people are booking their trips a lot later than they used to because of the economic uncertainty. - People want to go to Norway at least once in their lifetime. They want to see the country and are not so driven by the food or the accommodation Is the tour operator offering trips to Norway? Three of the 10 tour operators we interviewed offer trips to Norway. Areas include, Lofoten, Stalheim and the Fjord region. Three of the seven tour operators that are not offering trips to Norway have plans on starting doing this in the near future. The remainder four tour operators that don t have any plans on starting selling Norway have said that the reason for this is little or no market knowledge amongst the staff, and the perception of Norway being a very expensive place to visit. They also stress the fact that the walking season is very short. One tour operator said they used to offer hiking tours to Norway, but due to a lack of hikers on these tours they stopped these trips a few years ago Presence in other markets Out of the 10 tour operators we interviewed two of them have an office in another country. One of them is selling through agents in Australia, New Zeeland, America and Canada. The other one has got offices in America and Australia The typical UK Hiker There is a mix of the level on education amongst the hikers going on these sorts of trips. All our tour operators said their customers typically have a higher education of four years. Seven of them said their customers usually have an education level of four years or higher. UK hiking Innovation Norway,

7 Other things worth mentioning are that they typically want flexibility. They want to be able to add an extra night, or shorten the holiday. The hikers are typically between years old, and are interested in the cultural and historical aspects of the country or region Accommodation As mentioned earlier, the demand for good accommodation has risen, and people are demanding better quality holidays. This is what our tour operators said about accommodation: - Most tour operators said how their guests now are demanding en suite rooms at the hotels they are staying in. People want nice clean facilities and good quality food. - A few tour operators stressed that increasingly people want a swimming pool where they are staying. This was not so important only about 6 years ago. A lot of people want a SPA in the hotel or they want to be close to a town where there will be access to other activities. - British people like to have tea and kettle facilities in their rooms. - One tour operator said that their guests prefer small family run places with a personal touch rather than a standard hotel. (All the tour operators we interviewed are using hotels as the main sort of accommodation for their guest. Other types of accommodation being used for hiking trips are Bed and Breakfast, camping, and cabins) 4.06 Willingness to pay (WTP) It was difficult to get the tour operators to give us good biased answers regarding their customer s willingness to pay (WTP) for accommodation, renting of equipment, gourmet food, guiding and planning of the trip. This typically varies a lot depending on the type of trip and the type of customer. A lot of tour operators have hiking equipment included in the package. Others have guided tours included, and some do self-guided tours. Some people will always be more price sensitive than others. All of this has reflected the answers we have gathered, and needs to be taken in to consideration when reading our summary below: Accommodation: All 10 tour operators answered this question 30% High WTP 60% Medium WTP, 10 % Little WTP This reflects what we have already discussed in the accommodation chapter earlier. People are demanding better quality accommodation for the price they are paying, and are also willing to pay a little extra for it. Renting of equipment: As equipment is included in some tour operator s packages, this particular question was not relevant to them. Five tour operators answered this question. 20% High WTP 60% Medium WTP 20% Little WTP Gourmet Food All 10 tour operators answered this question. 40% High WTP 50% Medium WTP 10% Little WTP One of the tour operators said how the food needs to be good but not extravagant. Another said how their customers are not looking for gourmet food all along through the tour. Their expectations are already high so it does not have to be gourmet food- there is a fine line between gourmet food and high standard food. UK hiking Innovation Norway,

8 One tour operator pointed out how the majority of their guests are looking for affordable food. Another one said that good authentic food is more demanded than gourmet food as people want something that reflects the country they are visiting. Guiding Nine tour operators answered this question. Guides are included in some of the tour operator s packages and therefore people are not prepared to pay anything extra for it. One tour operator said how they don t offer local guides in the package but are happy to arrange for this, and then their customers are willing to pay the price for this. Another tour operator said how they have a full network of local guides but people are not very happy to pay extra for this. 33.3% High WTP 22.2% Medium WTP 44.4% Little WTP Planning/ facilitation of the trip All 10 tour operators answered this question. People are in general prepared to pay a higher price for the planning and facilitation of the trip, as they want a comfortable and memorable experience. 80% High WTP 10% Medium WTP 10% Little WTP 4.07 Are the hikers happy to pay extra for additional things, apart from what is included in the price? Our tour operators said their customers are often willing to pay extra for a sense of a journey, if there is something additionally they really want to see. This could often be sightseeing and activities that will enhance the experience, such as the local culture. The hikers will often visit museums. One tour operator mentioned how their customers often would attend cookery classes in Italy, and another said if there is a particular activity in particular area they would go ahead and recommend it to their guests, for example a boat trip in the fjord region of Norway. Other things we heard the hikers would pay extra for are drinks in the evenings and souvenirs. Some travellers are also prepared to pay extra for good quality and comfort. They could for example pay towards an upgrade of a room or a bigger car How often is your target audience travelling abroad on this type of holiday? We found it difficult to get a precise answer as this varies a lot. Most tour operators said their target audience would usually go on average two times a year, but we also heard three times a year. One tour operator said it could vary between 6 times a year for some and once a year for others. To Norway it s typically once in a life time but to other countries it might be more often Are they interested in doing any other activities apart from hiking? All our tour operators said their hiker guests would happily participate in other activities beyond hiking. Activities of interest that were mentioned amongst them were cycling, general sightseeing, historical sightseeing, kayaking, boat trips, glacier walking, museums, evening activities, food classes, Nordic walking, yoga, and visit wineries How to succeed as a good hiking destination? We received a lot of comments about this topic from our tour operators, and some of the comments that really stood out throughout all the interviews were the importance of a historical and cultural context. It needs to be a sense of history that interest and attracts the hikers. Beautiful landscape and scenery is very important too. Infrastructure plays a crucial role as well to be able to succeed as a hiking destination. UK hiking Innovation Norway,

9 Our tour operators mentioned the significance of having clearly defined stops, accurate route maps and good quality customer service. Accommodation is essential too; many tour operators discussed the importance of good quality accommodation, one of them even said how this is the most important factor and is what people will talk about after the trip. The tour operators also talked about the food and good company, and off course being very well planned and organised What countries are hikers asking for? A lot of our tour operators have said that Spain and Italy are the top destinations hikers are asking for. France is up there too. We also heard southern Europe and the Mediterranean countries. One tour operators said they have a lot of interest in Croatia and Montenegro. We also got the impression that UK is pretty strong. One tour operator mentioned Iceland, Norway, New Zeeland and Vietnam. Another one said people are mostly asking for Nepal and South America after Western Europe What countries count as the top hiking destinations? The list can be long as there are several good hiking destinations, and most tour operators found it a bit difficult to pick them out. This is what we gathered from them: (A few of them has been mentioned many times but is not shown below). Corsica, The Alps region, The Himalayas, England, UK, Nepal, South Africa, Croatia, Turkey, Italy, Slovenia, Nepal, New Zeeland Peru, Austria, Switzerland, France, The Dolomites, Iceland, Norway, Canada, Everest and the main peaks What challenges is Norway facing as a hiking destination? We experienced that everyone had quite a lot to say when it came to discussing Norway s challenges as a hiking destination. One of the main issues that were brought up several times was the perception of Norway as very expensive. Below is what our tour operators said more specifically: - There is a perception of Norway being very expensive. People don t know anything about the food. You think of it being black and white with no sense of colour to it. You associate it with Fjords (even trekking and walking but then it being really hard and difficult). The challenge is to turn this preconception: the food, the price, and that walking could be really interesting, that it can be historical and beautiful. Norway needs to add colour to the black and white existing perception. - The perception of Norway is very expensive. From a personal point of view the only reason why we don t sell Norway is because no one has got the local knowledge of Norway. - Cost, it s very expensive in Norway. Everyone I know coming back from there always complain about that it s so expensive. - The weather and the cost perception. People are not aware of what s available in Norway; is it very hilly, is it very tough hiking, or is it easy hiking as well? - People have got a very poor perception of what Norway has got to offer. - We have not investigated this enough. My perception of Norway is high cost and a very short hiking season. - Logistical issues; transferring of luggage from the hotel to another hotel or to the airport. The distance between the different types of accommodation is an issue. There is also a perception that it s only very tough treks available. - The terrain. The lack of way marked trails; this is only available for long distance trails in Norway, and not the short day walks. - Norway is not renowned as a hiking destination, it is more so for skiing. People are not aware of the geography neither Norway s Unique selling points. You reduce your market by not having the ease of UK hiking Innovation Norway,

10 travel, and Norways airports are located far away from the hiking destinations, which put people off from travelling there. - The challenge is still the available information on different hikes and information on restrictions of places to visit. But this has improved a lot. - Some areas didn t use to have marked path ways, but today they have. Our own product knowledge has also increased. When we speak to people in Norway they all say they are working on marking pathways etc. to make it more attractive for the tourist. They used to think that the locals knew everything, but did not think about the tourists. - The awareness, that it s accessible and the Infrastructure. Norway is perceived as a snow destination for a large part of the year, as well as a cruise destination (the fjords). It is not perceived as a hiking destination. - Price! Norway always comes out as relatively expensive. The Alps for example will always be cheaper than Norway and the prices will be more similar to UK prices. People will always go for the cheaper option Marketing All the tour operators we spoke to are using the Internet and their own websites to market themselves. Other types of marketing being used beyond this are newspapers, exhibitions and travel shows, special interest magazines, targeted mailing, agents, social networking, repeat business, own brochures, competitions and press releases. UK hiking Innovation Norway,

11 11. Summary Hiking amongst the UK population is in general still fairly attractive. Most tour operators said this type of activity has neither increased nor decreased in the last year and stand relatively strong. Two of the 10 operators we interviewed said it has experienced a clear increase in this type of activity. Furthermore three of our 10 tour operators expressed a decrease in hiking holidays as a result of the economic uncertainty, and the fear amongst their customers of losing their jobs. According to our tour operators have hikers in the last five to six years changed in terms of what they demand from a hiking holiday. Customers increasingly want a swimming pool or SPA facilities where they are staying. They no longer accept sharing bathrooms, and are expecting a lot more for their money when it comes to accommodation and the trip in general. We have through this research approved Norway s strong and attractive position as a country. Norway has a beautiful nature with a variety of landscape formations and an improving infrastructure. If we are to believe what our tour operators have got to say there are also some major challenges facing Norway, in order to succeed as a successful hiking destination. Some of the issues mentioned are the short hiking season, and the very high cost of living. Also the available information on different hikes and information on restricted places of visit was an issue reported repeatedly. Norway needs to turn this perception now; the price and that walking can be really interesting for a longer time. It is very important that the service and hiking products holds a very high standard so it s possible to defend the high prices. UK hiking Innovation Norway,

Dutch hiking tourism. Terje Rakke/Nordic life - Visitnorway.com

Dutch hiking tourism. Terje Rakke/Nordic life - Visitnorway.com Dutch hiking tourism Terje Rakke/Nordic life - Visitnorway.com Index Chapter page Executive summary 3 1 Introduction 4 2 The Dutch hiking segment 5 3 Mapping Phase I 6 4 Survey Phase II: Selection and

More information

Destination Management Company

Destination Management Company Destination Management Company Message from Chairman of the Board BORIS ŽGOMBA Since it was founded in 1996, travel agency Uniline has reached the status of one of the leading destination management companies

More information

Ipsos / Europ Assistance barometer Europeans Plans and Concerns for the Holidays Summary Ipsos for the Europ Assistance Group May 24th 2012

Ipsos / Europ Assistance barometer Europeans Plans and Concerns for the Holidays Summary Ipsos for the Europ Assistance Group May 24th 2012 Ipsos / Europ Assistance barometer Europeans Plans and Concerns for the Holidays Summary Ipsos for the Europ Assistance Group May 24th 2012 Contacts Ipsos Public Affairs: Fabienne SIMON 01 41 98 92 15

More information

Hardangervidda. Great hiking & fishing High mountain cruise at Møsvatn. Moose safari

Hardangervidda. Great hiking & fishing High mountain cruise at Møsvatn. Moose safari Mountain village at the foot of Hardangervidda, Telemark Hardangervidda Northern Europe s largest Mountain plateau Great hiking & fishing High mountain cruise at Møsvatn Telemark s largest lake Moose safari

More information

WWW.OFF-THE-PATH.COM

WWW.OFF-THE-PATH.COM WWW.OFF-THE-PATH.COM WHAT IS OFF THE PATH? Founded in 2011, Off-The-Path.com is a leading travel blog focusing on one of the fast growing segments of the travel industry: Flashpackers and Adventure Travel

More information

TOURISM IN ICELAND IN FIGURES

TOURISM IN ICELAND IN FIGURES TOURISM IN ICELAND IN FIGURES Icelandic Tourist Board February 21 Tourism in Iceland in figures CONTENTS Page Tourism in Iceland 3 International visitors to Iceland Departure statistics from Keflavik airport

More information

Five Stars Services With long experienced support team

Five Stars Services With long experienced support team Five Stars Services With long experienced support team Welcome to JUST4VIP, the luxury automotive rental and concierge services with 10 years of experience all around Europe. We are providing top quality

More information

Norwegian Foreign Visitor Survey 2011

Norwegian Foreign Visitor Survey 2011 Summary: Norwegian Foreign Visitor Survey 2011 TØI Report 1166/2011 Author(s): Eivind Farstad, Arne Rideng and Iratxe Landa Mata Oslo 2011, 67 pages Norwegian language In 2011 a total of 5.0 million foreign

More information

Norwegian Foreign Visitor Survey 2010

Norwegian Foreign Visitor Survey 2010 Summary: TØI Report 1135/2011 Author(s): Eivind Farstad, Arne Rideng, and Iratxe Landa Mata Oslo 2010, 66 pages Norwegian Foreign Visitor Survey 2010 In 2010 a total of 4.8 million foreign guests stayed

More information

International Students' Attitudes to Postgraduate Study in Australia and New Zealand Survey 2013

International Students' Attitudes to Postgraduate Study in Australia and New Zealand Survey 2013 International Students' Attitudes to Postgraduate Study in Australia and New Zealand Survey 2013 Introduction Working with StudyOptions, our survey aimed to find out potential postgraduate students' attitudes

More information

CAMPAIGN TEST SUMMER CAMPAIGN NORWAY SUMMER 2013 INNOVASJON NORGE JUNE 2013

CAMPAIGN TEST SUMMER CAMPAIGN NORWAY SUMMER 2013 INNOVASJON NORGE JUNE 2013 CAMPAIGN TEST SUMMER CAMPAIGN NORWAY SUMMER 2013 INNOVASJON NORGE JUNE 2013 1 Background And Purpose In May 2013, Innovasjon Norge launched a campaign in Norway about Norway as a summer holiday destination.

More information

Temple University, Philadelphia

Temple University, Philadelphia Studying in the U.S. demands a lot of preparation. The moment I heard I got selected for Temple University I started to make arrangements. First we needed to upload a lot of documents like, bank statements,

More information

LEGAL & GENERAL HOME FINANCE. Guide to Lifetime Mortgages

LEGAL & GENERAL HOME FINANCE. Guide to Lifetime Mortgages LEGAL & GENERAL HOME FINANCE Guide to Lifetime Mortgages A lifetime mortgage could give you the freedom to really enjoy your retirement. We re delighted you re finding out more about lifetime mortgages.

More information

Offline Travel Sales

Offline Travel Sales 18 Managing Sales Channels for International Growth Fáilte Ireland Leisure Sales Appendix 1: Offline Travel Sales Introduction The global travel trade sector plays a significant role in distributing the

More information

Holiday Parks: Making the most. Of your. Customer Data

Holiday Parks: Making the most. Of your. Customer Data Holiday Parks: Making the most Of your Customer Data More booking, more holiday home sales and less marketing spend How to get more bookings from your customers for less money A brief explanation in time

More information

Destination Visitor Survey Strategic Regional Research New South Wales

Destination Visitor Survey Strategic Regional Research New South Wales Destination Visitor Survey Strategic Regional Research New South Wales Consumer perceptions of the Snowy Mountains as a holiday destination Introduction The Snowy Mountains region is an area of outstanding

More information

Changing the shape of British retirement. www.homewise.co.uk

Changing the shape of British retirement. www.homewise.co.uk Changing the shape of British retirement Free Phone 0800 043 33 66 About us Welcome to Homewise Like many people, you may have spent years looking forward to a dream retirement lifestyle, perhaps wanting

More information

International Call Services

International Call Services International Call Services Affordable rates for business calls. Wherever you are in the world. We ve got plenty to say when it comes to staying in touch when you re overseas. We have agreements with 443

More information

Welcome to the ITB Academy Webinar. The Germans on holiday Trends from the study Reiseanalyse 2015

Welcome to the ITB Academy Webinar. The Germans on holiday Trends from the study Reiseanalyse 2015 Welcome to the ITB Academy Webinar The Germans on holiday Trends from the study Reiseanalyse 2015 A warm welcome from Kiel! 2 Today is about Volume of holiday demand Holiday destinations: Demand and interest

More information

How can Independent Hotels Survive In Today s Saturated Marketing Jungle? A presentation to the. By Gabrielle Alam and Sharon Bernstein

How can Independent Hotels Survive In Today s Saturated Marketing Jungle? A presentation to the. By Gabrielle Alam and Sharon Bernstein How can Independent Hotels Survive In Today s Saturated Marketing Jungle? A presentation to the By Gabrielle Alam and Sharon Bernstein Eyes2market Europe Eyes2market is a dynamic and creative sales and

More information

PREFERENCES OF EUROPEANS TOWARDS TOURISM

PREFERENCES OF EUROPEANS TOWARDS TOURISM Eurobarometer PREFERENCES OF EUROPEANS TOWARDS TOURISM REPORT Fieldwork: January 2014 Publication: February 2014 This survey has been requested by the European Commission, Directorate-General for Enterprise

More information

Washburn University. Fall Semester 2014 Topeka/Kansas/USA. Andrea Egger

Washburn University. Fall Semester 2014 Topeka/Kansas/USA. Andrea Egger Washburn University Fall Semester 2014 Topeka/Kansas/USA Andrea Egger I started my exchange semester on August 8 th 2014, after I got my Visa and after months of preparation. I took my flight from Salzburg

More information

4 edition. LUxURY TRAVEL TRENDS. march 2014

4 edition. LUxURY TRAVEL TRENDS. march 2014 march 2014 WHO WE ARE p 3 THE STUDY p 4 MARKET p 6 LERS PROFILE CONCLUSION p16 p24 The Pangaea Network Who we are Pangaea Network is an international organization of independent agencies offering consultancy,

More information

EFB Speaking Test Level 2

EFB Speaking Test Level 2 EFB Speaking Test Level 2 The Speaking Test is a test of English with a commercial and/or business focus. The topics are the same for all Levels of English for Business. The depth at which the Topics will

More information

JW Marriott Hotel Kuala Lumpur

JW Marriott Hotel Kuala Lumpur JW Marriott Hotel Kuala Lumpur An exclusive report to be distributed with THE INDEPENDENT Transcript of the interview with: Mr Mahmoud Skaf General Manager WORLD REPORT: In your opinion, what is it about

More information

TYPES OF ACCOMMODATION

TYPES OF ACCOMMODATION TYPES OF ACCOMMODATION a) A hotel www.bellavistalignano.it/img/sl/hotel/hotel-b. A hotel is an establishment providing paid accommodation. Hotels used to offer basic accommodation in the past, but nowadays

More information

Understanding Short Breaks Topline Findings

Understanding Short Breaks Topline Findings Understanding Short Breaks Topline Findings Insert Doc 1. Consumers experience of the downturn and recovery Some optimism beginning to emerge for some, with a sense that they can make plans for the year

More information

food tourism october 2014 Culinary experiences as a means of travelling and discovering countries

food tourism october 2014 Culinary experiences as a means of travelling and discovering countries Culinary experiences as a means of travelling and discovering countries october 2014 WHO WE ARE p 3 THE STUDY p 4 SCENARIO p 6 TRENDS THE CULINARY TRAVELLER CONCLUSIONS p12 p21 p26 Pangaea network Who

More information

Preliminary English Test

Preliminary English Test Preliminary English Test Placement Test Time allowed: 2 hours QUESTION PAPER DO NOT write on this paper Instructions: Please answer all questions DO NOT USE a dictionary Write all answers on the separate

More information

Tourist Destination Questionnaire

Tourist Destination Questionnaire Tourist Destination Questionnaire Dear Sir or Madam! Good morning/afternoon and welcome to our tourist destination. We are pleased that you decided to stay here. If you have spent at least one night at

More information

The Consumer Holiday Trends Report. ABTA Consumer Survey 2013

The Consumer Holiday Trends Report. ABTA Consumer Survey 2013 The Consumer Holiday Trends Report ABTA Consumer Survey 2013 Number of holidays taken Despite market challenges, British holidaymakers continue to value their holidays with eight in ten 83% taking a holiday

More information

PANGAEA NETWORK Global Travel Market Research Luxury Market Trends

PANGAEA NETWORK Global Travel Market Research Luxury Market Trends PANGAEA NETWORK Global Travel Market Research Luxury Market Trends Executive Summary March 1 Looking for discounts, travelling less and travelling shorter distances the face of the travel industry in.

More information

Without our friend s help, we would probably still be filling out paperwork now!

Without our friend s help, we would probably still be filling out paperwork now! Chasing the Sunshine by Fiona Thatcher This story was first published 2011 in DFA jubilee book Voices: stories of Defence Families. With the support of DHA, Defence Health, ADCU and RANCCF, 2000 copies

More information

Les Arcs, France. Key Facts. Resort made of four bases: Les Arcs 1600, Les Arc 1800, Les Arcs 1950 and Arc km of pistes

Les Arcs, France. Key Facts. Resort made of four bases: Les Arcs 1600, Les Arc 1800, Les Arcs 1950 and Arc km of pistes Les Arcs, France Key Facts Resort made of four bases: Les Arcs 1600, Les Arc 1800, Les Arcs 1950 and Arc 2000 200km of pistes Part of the huge Paradiski area With 425km of pistes served by 141 lifts Excellent

More information

Student s Name: Christopher Shum. UL Course: Psychology and Sociology. Host University: University of Calgary

Student s Name: Christopher Shum. UL Course: Psychology and Sociology. Host University: University of Calgary Student s Name: Christopher Shum UL Course: Psychology and Sociology Academic Year: 2014 / 2015 Semester: Autumn Host University: University of Calgary Host University Code: CAN6 Student Experience: Overall,

More information

LEGAL & GENERAL HOME FINANCE. Guide to Lifetime Mortgages

LEGAL & GENERAL HOME FINANCE. Guide to Lifetime Mortgages LEGAL & GENERAL HOME FINANCE Guide to Lifetime Mortgages A lifetime mortgage could give you the freedom to really enjoy your retirement. We re delighted you re finding out more about lifetime mortgages.

More information

Exchange Summary Report University of St. Gallen, Switzerland

Exchange Summary Report University of St. Gallen, Switzerland Exchange Summary Report University of St. Gallen, Switzerland International Study Program (ISP), Spring 2014 Introduction In my last semester of MBA studies in TAU I joined the student exchange program

More information

CAMPAIGN TEST SUMMER CAMPAIGN SWEDEN SUMMER 2013 INNOVASJON NORGE JUNE 2013

CAMPAIGN TEST SUMMER CAMPAIGN SWEDEN SUMMER 2013 INNOVASJON NORGE JUNE 2013 CAMPAIGN TEST SUMMER CAMPAIGN SWEDEN SUMMER 2013 INNOVASJON NORGE JUNE 2013 1 Background And Purpose THE PURPOSE IS TO ANSWER: What is the aided and unaided recollection of the campaign? How is the campaign

More information

Ensuring Success with Your UK Customer Overview of what the UK client is looking for in their perfect Massachusetts holiday

Ensuring Success with Your UK Customer Overview of what the UK client is looking for in their perfect Massachusetts holiday Ensuring Success with Your UK Customer Overview of what the UK client is looking for in their perfect Massachusetts holiday Kirsty Dillury, Julie Greenhill & Sara Ellis, UK Office for MOTT Ensuring Success

More information

The complete guide to becoming a mortgage advisor

The complete guide to becoming a mortgage advisor The complete guide to becoming a mortgage advisor Mortgage advisors help people with one of the biggest purchases of their lives, helping them to secure a mortage to buy or re-mortgage property. If you

More information

Ski cruise with the famous Hurtigruten

Ski cruise with the famous Hurtigruten Ski cruise with the famous Hurtigruten Onboard the Hurtigruten, often described as the world s most beautiful sea voyage, we travel through remarkable nature and experience the mountains in Lyngsalpene,

More information

Exchange report: Richard Ivey School of Business Spring 2011

Exchange report: Richard Ivey School of Business Spring 2011 Exchange report: Richard Ivey School of Business Spring 2011 I was fortunate enough to go on exchange to the Richard Ivey School of Business (Ivey) in London, Ontario, during the spring of 2011 as part

More information

Talking about Hotels and Restaurants

Talking about Hotels and Restaurants Unit 1 Talking about Hotels and Restaurants In this unit, you will: practice talking about hotels, restaurants, and vacation spots describe the features of hotels and vacation spots discuss hotel amenities,

More information

Low cost airlines What's in it for tourism?

Low cost airlines What's in it for tourism? TRAVEL, LEISURE & TOURISM Low cost airlines What's in it for tourism? Executive summary ADVISORY Our supporters: 3 Introduction Methodology of research study The KPMG study is based on a series of primary

More information

(Ted Nicholas comments in red) 5-Star Bargain Villas (Holiday s)

(Ted Nicholas comments in red) 5-Star Bargain Villas (Holiday s) (Ted Nicholas comments in red) 5-Star Bargain Villas (Holiday s) The Goal!! The goal of the business is to build up to 1,000 5-Star Villas with Private pools by the 1st of Jan, 2014. Each potentially earning

More information

Aurora Adventure Breaks. Ongajok

Aurora Adventure Breaks. Ongajok Aurora Adventure Breaks Ongajok Mountain Lodge 2016 ABOUT ONGAJOK MOUNTAIN LODGE WHERE NATURE IS STILL WILD The Ongajok Mountain Lodge is situated literally at the end of a road, in the wilderness of Norwegian

More information

Travel and Tourism. Advanced Subsidiary Unit 1: The Travel and Tourism Industry

Travel and Tourism. Advanced Subsidiary Unit 1: The Travel and Tourism Industry Write your name here Surname Other names Edexcel GCE Centre Number Travel and Tourism Advanced Subsidiary Unit 1: The Travel and Tourism Industry Candidate Number Thursday 12 January 2012 Morning Time:

More information

Taking oxygen dependent children abroad

Taking oxygen dependent children abroad Amaze working with parents of children with special needs Taking oxygen dependent children abroad Advice from Sonya Pettigrew, a parent who s been there, done that and bought the T-shirt Last year my husband

More information

MONOLOGUE 13 : YOUR FAVOUTE RELATIVE

MONOLOGUE 13 : YOUR FAVOUTE RELATIVE SET 7 CANDIDATE A TASK 1 MONOLOGUE Please introduce yourself to the other candidate. You are going to give a short talk on a topic. Choose two or three ideas to talk about. You can add your own ideas.

More information

Supported By: Tennis Holidays You ll Love 3

Supported By: Tennis Holidays You ll Love 3 holidays single player weeks 2016 Tennis Holidays You ll Love 3 Single Player Weeks Advanced - Algarve 4 Intermediate - Algarve 5 Intermediate - Mallorca 6 Improver - Algarve 7 Venues - Algarve Luz Bay

More information

The Federation of Hong Kong Hotel Owners Limited PROPOSAL TO ESTABLISH A HOTEL CLASSIFICATION SYSTEM FOR HONG KONG

The Federation of Hong Kong Hotel Owners Limited PROPOSAL TO ESTABLISH A HOTEL CLASSIFICATION SYSTEM FOR HONG KONG PROPOSAL TO ESTABLISH A HOTEL CLASSIFICATION SYSTEM FOR HONG KONG INTRODUCTION Hotel owners world wide have recognized the importance and benefits of belonging to a benchmark. To remain competitive, they

More information

General and specific report Stockholm Business School Autumn semester 2014 Aron Scheppink

General and specific report Stockholm Business School Autumn semester 2014 Aron Scheppink General and specific report Stockholm Business School Autumn semester 2014 Aron Scheppink General Report 1. Host institution and exact dates of semester abroad I went to Stockholm on the 21 st of August,

More information

Kaprun, Salzburg. Resort Information

Kaprun, Salzburg. Resort Information Resort Information Kaprun, Salzburg The historic glacier town of Kaprun partners with Zell am See to form the Europa-Sportregion which is one of Austria s prime ski and summertime destinations. Located

More information

The Nordic Tourism Investment Index 2012

The Nordic Tourism Investment Index 2012 The Conclusions The Nordic Tourism Index 212 The Nordic Investment Index 212 Nights spent in the Nordic countries The total number of guest nights in the Nordic countries included in the 212 Nordic Investment

More information

Gap Year German & Ski Instructors Exam

Gap Year German & Ski Instructors Exam 2015 Gap Year German & Ski Instructors Exam 1 Deutsch-Institut Tirol www.deutschinstitut.com office@deutschinstitut.com 1 Contents Overview 3 Accommodation 5 Included 6 Not Included 7 Programme Timetable

More information

EVTEK School of Business Administration Vantaa - Erlebnisberichte

EVTEK School of Business Administration Vantaa - Erlebnisberichte Jahr 2008 EVTEK School of Business Administration Vantaa - Erlebnisberichte 2008 Report of experiences A semester abroad in Helsinki at the Evtek University of Applied Sciences Vantaa by Daniela Bredemann

More information

La Rosiere, France. Key Facts. International ski area split between France and Italy. Beautiful scenery and pretty Alpine town.

La Rosiere, France. Key Facts. International ski area split between France and Italy. Beautiful scenery and pretty Alpine town. La Rosiere, France Key Facts International ski area split between France and Italy. Beautiful scenery and pretty Alpine town Family friendly 2 and a half hours from Geneva and just under 2 hours from Chambery

More information

MACMILLAN READERS INTERMEDIATE LEVEL RICHARD CHISHOLM. Meet Me in Istanbul. ~ l\lacl\iillan

MACMILLAN READERS INTERMEDIATE LEVEL RICHARD CHISHOLM. Meet Me in Istanbul. ~ l\lacl\iillan MACMILLAN READERS INTERMEDIATE LEVEL RICHARD CHISHOLM Meet Me in Istanbul ~ l\lacl\iillan Contents 1 Journey to Istanbul 5 2 The American Bar 8 3 A Shock 12 4 'I Saw Her' 16 5 A Disappointing Day 19 6

More information

PROPERTY MANAGEMENT SERVICES

PROPERTY MANAGEMENT SERVICES PROPERTY MANAGEMENT SERVICES COMPANY OVERVIEW Deer Valley Resort was founded in 1981 and quickly established a reputation as a leader in the ski resort industry by providing the unparalleled guest service

More information

Dedicated care and support for people living with dementia

Dedicated care and support for people living with dementia Helping me to live my life Dedicated care and support for people living with dementia I ve always loved being outdoors, so I was worried when I moved from my own home that I would miss my garden and not

More information

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS FREQUENTLY ASKED QUESTIONS 1. Do I need a visa to live and work in Australia? If you do not hold Australian or New Zealand permanent residency or Citizenship you will require a relevant visa. All information

More information

One of our projects led us to become the most Google photo toured community in the world!

One of our projects led us to become the most Google photo toured community in the world! For year the en ding March 31 st, 2014 Message from the President: Chris Bowman, Flyin g Steamshovel The past year presented many opportunities for the organization, and we continue to work in a collaborative

More information

1st Euro-Asian Ski Resort Conference on Developing New Destinations for Snow Tourism Almaty (Kazakhstan), on 8 9 October, 2013 Conclusions

1st Euro-Asian Ski Resort Conference on Developing New Destinations for Snow Tourism Almaty (Kazakhstan), on 8 9 October, 2013 Conclusions 1st Euro-Asian Ski Resort Conference on Developing New Destinations for Snow Tourism Almaty (Kazakhstan), on 8 9 October, 2013 Conclusions The 1st UNWTO Euro-Asian Ski Resort Conference on Developing New

More information

International Youth Volunteering with the United World College Red Cross Nordic in Norway

International Youth Volunteering with the United World College Red Cross Nordic in Norway International Youth Volunteering with the United World College Red Cross Nordic in Norway The International Red Cross/Red Crescent Movement is the largest humanitarian organisation in the world. It promotes

More information

Getting social care support under the new law in England

Getting social care support under the new law in England Factsheet What does the Care Act mean for me? Getting social care support under the new law in England This factsheet concentrates on parts of the Care Act which will most affect people who use social

More information

Split. Opatija. Dubrovnik CROATIA. Opatija. Split. Dubrovnik HUNGARY. Ljubljana SLOVENIA ITALY. Zagreb. Venice BOSNIA & HERCEGOVINA ADRIATIC SEA

Split. Opatija. Dubrovnik CROATIA. Opatija. Split. Dubrovnik HUNGARY. Ljubljana SLOVENIA ITALY. Zagreb. Venice BOSNIA & HERCEGOVINA ADRIATIC SEA Venice ITALY Ljubljana Opatija SLOVENIA Zagreb CROATIA HUNGARY BOSNIA & HERCEGOVINA ADRIATIC SEA Split Dubrovnik MONTENEGRO Split www.katarina-line.com Opatija Dubrovnik Katarina line is the one of the

More information

Travel market. Briefing notes and sales support for newspaper media sales teams

Travel market. Briefing notes and sales support for newspaper media sales teams Travel market Briefing notes and sales support for newspaper media sales teams What s in this deck? This deck is split into two sections: Section 1 An overview of the Australian travel market The 2015

More information

Japan 94% of parents think that their children s safety has improved since moving. China is home to the highest earning expats in the world

Japan 94% of parents think that their children s safety has improved since moving. China is home to the highest earning expats in the world Explorer Survey 2014 - life worldwide Canada is the most popular destination for retired expats UK expats spend more time socialising with locals than with other expats Switzerland comes top as an all-round

More information

OVERVIEW OF INTERNET MARKETING

OVERVIEW OF INTERNET MARKETING OVERVIEW OF INTERNET MARKETING Introduction to the various ways in which you can market your business online 2 April 2012 Version 1.0 Contents Contents 2 Introduction 4 Skill Level 4 Terminology 4 What

More information

HOST FAMILY CODE OF PRACTICE. Dear Host Family

HOST FAMILY CODE OF PRACTICE. Dear Host Family HOST FAMILY CODE OF PRACTICE Dear Host Family Thank you for taking a student into your home and offering him or her the opportunity to share your family life. Your student will be staying in England to

More information

HOW WILL CLIMATE CHANGE AFFECT THE COMPETITIVENESS OF EUROPEAN BEACH AND SKI TOURISM?

HOW WILL CLIMATE CHANGE AFFECT THE COMPETITIVENESS OF EUROPEAN BEACH AND SKI TOURISM? HOW WILL CLIMATE CHANGE AFFECT THE COMPETITIVENESS OF EUROPEAN BEACH AND SKI TOURISM? Assessing the impact of adaptation on the number of overnight stays Executive summary With climate change, mean temperatures

More information

Stopover Finland. Benchmarking Iceland

Stopover Finland. Benchmarking Iceland Stopover Finland Benchmarking Iceland Content of the benchmarking study Executive summary Objectives of the benchmarking study Methods used Findings Stopover traveler Stopover products Stopover travelers

More information

CANTERBURY LANGUAGE ACADEMY. English IN AUSTRALIA STUDY WWW.CLA-SYDNEY.COM

CANTERBURY LANGUAGE ACADEMY. English IN AUSTRALIA STUDY WWW.CLA-SYDNEY.COM CANTERBURY LANGUAGE ACADEMY STUDY English IN AUSTRALIA WWW.CLA-SYDNEY.COM WELCOME TO CANTERBUR LANGUAGE Canterbury Language Academy (CLA) is a dynamic and growing English language institution which is

More information

Expenditure should only be incurred within the constraints of the appropriate budget.

Expenditure should only be incurred within the constraints of the appropriate budget. Quality Assurance Agency for Higher Education Travel and subsistence rules for staff QAA s rules for travel and subsistence arrangements have been designed with the intention of providing staff that are

More information

TRAVEL REPORT HEC MONTREAL SPRING 2016

TRAVEL REPORT HEC MONTREAL SPRING 2016 TRAVEL REPORT HEC MONTREAL SPRING 2016 287784 1. Preparing for the exchange This travel report covers my exchange at HEC Montreal during the spring semester 2016. Going on exchange to Montreal is relatively

More information

Amadeus Media Solutions. Media Solutions. Set your objectives. & aim at your target

Amadeus Media Solutions. Media Solutions. Set your objectives. & aim at your target Amadeus Media Solutions Media Solutions Set your objectives & aim at your target 2 Media Solutions About Amadeus IT Group Amadeus IT Group is the leading technology partner to the world s travel industry.

More information

HSC Marketing - Teacher s Notes

HSC Marketing - Teacher s Notes HSC Marketing - Teacher s Notes Exercise 1 1. List products and services that Jamberoo provides: Goods Food & Drink Clothes Souvenirs Services Entertainment (Rides& attractions) Education Weddings & Functions

More information

key figures for tourism 2005 edition direction du Tourisme

key figures for tourism 2005 edition direction du Tourisme www.tourisme.gouv.fr key figures for tourism 2005 edition direction du Tourisme The economic weight of tourism in France in 2004 l external trade spending of foreign tourists and visitors in France Euro

More information

Kenan-Flagler Business School University of North Carolina, Chapel hill, USA

Kenan-Flagler Business School University of North Carolina, Chapel hill, USA Kenan-Flagler Business School University of North Carolina, Chapel hill, USA Fall 2009 Guangzhi Zhao Here is a photo of UNC alumni game. It is a good way to test how much you are into basketball how many

More information

Consumer research into use of fixed and mobile internet

Consumer research into use of fixed and mobile internet Consumer research into use of fixed and mobile internet Research Document Publication date: 23 March 10 Contents Section Page 1 Introduction 1 2 Methodology 2 3 Residential consumers 3 4 Business consumers

More information

Audiences London Cultural Tourism Resources

Audiences London Cultural Tourism Resources Audiences London Cultural Tourism Resources Factsheet 1: Definitions of Cultural Tourism Factsheet 2: Key facts and figures Factsheet 3: Segmenting Cultural Tourists Factsheet 4: How Visit London can help

More information

Report of exchange semester in Manchester Business School. Background to why you were interested in studying abroad on exchange

Report of exchange semester in Manchester Business School. Background to why you were interested in studying abroad on exchange Report of exchange semester in Manchester Business School Written by Julija Laskovska Background to why you were interested in studying abroad on exchange When a person studies abroad, he or she gets invaluable

More information

AGENT BOOKING User Guide

AGENT BOOKING User Guide AGENT BOOKING User Guide Content WELCOME TO FJORD TOURS AGENT BOOKING SYSTEM 3 GETTING HELP 3 REGISTRATION 3 FJORD TOURS HOME PAGE FOR AGENTS 4 PRODUCT RANGE 5 LOGGING IN 6 BOOKING 7 CHOOSE TOUR 10 REVIEW

More information

MasterCard Advance Platinum Credit Card offers

MasterCard Advance Platinum Credit Card offers MasterCard Advance Platinum Credit Card offers KSA InterContinental Hotels Stay 3 & Pay for 2 Nights only Great news from InterContinental Hotels for Weekenders Lovers, Book three consecutive nights at

More information

Be part of our INTERNATIONAL TRANSPLANT SNOW WEEK

Be part of our INTERNATIONAL TRANSPLANT SNOW WEEK Version française: http://www.tackers.org/friends2015francais.pdf Deutsch Version: http://www.tackers.org/friends2015deutsch.pdf Be part of our INTERNATIONAL TRANSPLANT SNOW WEEK 18-25 JANUARY 2015, ANZERE,

More information

Private Travel Patagonia Self-Driving Jeep Adventure TRAVEL DATES: OCT 9, 2015 THROUGH APRIL 22, Page 1 of 5

Private Travel Patagonia Self-Driving Jeep Adventure TRAVEL DATES: OCT 9, 2015 THROUGH APRIL 22, Page 1 of 5 Private Travel Patagonia Self-Driving Jeep Adventure TRAVEL DATES: OCT 9, 2015 THROUGH APRIL 22, 2016 Page 1 of 5 About This Experience Spread across the southern tip of South America, between Chile and

More information

Kochhaus, Zell am See

Kochhaus, Zell am See Kochhaus, Zell am See Modern and contemporary apartments in a central, sought after location with wonderful lake views From EUR 325,500 www.alpinehomesintl.com / www.savills.com Alpine Homes Alpine Homes

More information

Sales Lead Brokerage Profit Plan Bonus Document

Sales Lead Brokerage Profit Plan Bonus Document Sales Lead Brokerage Profit Plan Bonus Document Introduction Hello and thanks for ordering the Sales Lead Brokerage Profit Plan through the Money Makers Reviewed website. As you ll know if you read my

More information

digital mums THE Strategic Social Media Manager Programme COURSE BROCHURE

digital mums THE Strategic Social Media Manager Programme COURSE BROCHURE digital mums THE Strategic Social Media Manager Programme COURSE BROCHURE About Digital Mums Digital Mums are a new kind of social media solution. We take the natural talents and skills of mums, add some

More information

Travel agents guide to SMS messaging. How to use SMS messaging for marketing, booking, and customer support

Travel agents guide to SMS messaging. How to use SMS messaging for marketing, booking, and customer support Travel agents guide to SMS messaging How to use SMS messaging for marketing, booking, and customer support Why should you use SMS messaging? When was the last time you didn t have your mobile? Chances

More information

CHARITY TREK PROGRAM

CHARITY TREK PROGRAM CHARITY TREK PROGRAM Charity group at Kalapatar near Everest Base Camp HIGHLIGHTS With a group of 25 trekkers to Everest base camp, your charity could raise over 50,000. What is a charity trek? It is a

More information

If you have products or services targeted at the 50+customers, you have to be at. Visit us at www.50plusindia.com. 2015 Life is for living!

If you have products or services targeted at the 50+customers, you have to be at. Visit us at www.50plusindia.com. 2015 Life is for living! If you have products or services targeted at the 50+customers, you have to be at Trade & Technology Exposition Co. (India) Pvt. Ltd. FGP Centre, Commercial Union House, 3rd Floor, 9 Wallace Street, Fort,

More information

Paid 400 /month Sales support and Customer care internship inbarcelona, Spain

Paid 400 /month Sales support and Customer care internship inbarcelona, Spain Paid 400 /month Sales support and Customer care internship inbarcelona, Spain Company description Our collaborator is specialized in providing corporations with equipment for their telecommunication activities.

More information

American Wear. Business Overview/Executive Summary

American Wear. Business Overview/Executive Summary American Wear Business Overview/Executive Summary American Wear is a British company that supplies American clothing to the UK market. Research has proven that most people in the UK tend to prefer the

More information

Welcome. island golf and fortess. its history as an island fortress. the year. La Villette Hotel and Leisure Club, situated

Welcome. island golf and fortess. its history as an island fortress. the year. La Villette Hotel and Leisure Club, situated G U E R N S E Y C H A N N E L I S L A N D S Welcome La Villette Hotel and Leisure Club, situated situated in the tranquil in the southern tranquil Parish southern of St. Parish Martin. of This St. Martin.

More information

2. Planning your support how to use your Personal Budget

2. Planning your support how to use your Personal Budget 2. Planning your support how to use your Personal Budget About this guide A Personal Budget is money from a local authority that can be used to pay for social care services and support. The money may be

More information

MY EXCHANGE SEMESTER IN GÄVLE, SWEDEN

MY EXCHANGE SEMESTER IN GÄVLE, SWEDEN FINAL REPORT MY EXCHANGE SEMESTER IN GÄVLE, SWEDEN (27 TH AUGUST 2014 18 TH JANUARY 2015) UNIVERSITY OF APPLIED SCIENCES BIBERACH MORITZ REIBER Table of content Preparation... 2 Sweden & Gävle... 3 University...

More information

LAS LOMAS VILLAGE ENJOY AND INVEST

LAS LOMAS VILLAGE ENJOY AND INVEST LAS LOMAS VILLAGE ENJOY AND INVEST 1 LAS LOMAS VILLAGE YOUR BEST CHOICE 2 3 LA MANGA CLUB ENJOYS EXCELLENT AIR CONNECTIONS An extensive network of roads connects La Manga Club to other cities in the area

More information

CONTENTS. Welcome to the inaugural Premier Inn Business Travel Report 2015, highlighting the latest business travel trends across the UK.

CONTENTS. Welcome to the inaugural Premier Inn Business Travel Report 2015, highlighting the latest business travel trends across the UK. BUSINESS TRAVEL REPORT 2015 CONTENTS Welcome to the inaugural Premier Inn Business Travel Report 2015, highlighting the latest business travel trends across the UK. Introduction 1 Welcome 2 Business Travel

More information

BUSINESS ENGLISH WORKSHOPS

BUSINESS ENGLISH WORKSHOPS BUSINESS ENGLISH WORKSHOPS BUSINESS ENGLISHWORKSHOPS Q: Are YOU would like to be? If you feel there is room for improvement, then this workshop is for you. MHC Business Language Training is offering a

More information