Agenda. About Network Hardware Services NHS R&D Product Update Q&A

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1 NetworkHardware Services (NHS)

2 Agenda Introductions About Network Hardware Services NHS R&D Product Update Q&A

3 Introductions From NHS R&D Brad Pietrzak Shellie VanDiver Kurt Havemann Program Manager Strategic Project Manager NTMC Product Manager

4 Network and Hardware Services (NHS) Who are we? Traditional install and support groups: Engineering SymConnect Audio eproducts Newly formed groups: Episys Continuity Strategic Project Management Research & Development

5 Network and Hardware Services NHS Mission Implement new technologies in a timely fashion Provide Symitar sponsored: R&D efforts (e.g. proof of concept, beta testing) Qualification (or disqualification) of technology Available to you as partner in technology

6 Network and Hardware Services Why is this important to you? Provides avenue for idea submission (via Web site) Available for consulting services (business growth, budget planning, problem solving) Investing in partnerships with vendors when need is not fulfilled lfll db by Symitar or JHA (Intervoice, ncipher, IBM, Silver Peak)

7 Product Update WAN Acceleration Episys Vaulting AIX 6.1 Episys Virtualization Tape Encryption Net Teller Member Connect

8 WAN Acceleration 8 Product Summary Addresses technical challenges Partnership with Silver Peak Scalable solution Efficient solution

9 WAN Acceleration LAN WAN LAN 1 st View 1) Fingerprint & Store 2) Compress & Encrypt 3) Fingerprint & Store 4) Uncompress & Deliver 1) Fingerprint 2 nd View & Match 2) Send retrieve instructions 3) Fingerprint & Store 4) Retrieve & Deliver

10 Cost Savings Average monthly cost of a T1 (1.45mb) = $350 Upgrading from 1.5mb to 10mb Upgrading from 10mb to 44mb 10mb monthly charge $1,200 DS3 (45mb) monthly charge $5,000 Monthly increase from T1 $850 Monthly increase from 10mg $3,800 Annual increase from T1 $10,200 Annual increase from 10mg $45,600 5 year increase in cost $51,000 5 year increase in cost $228,000 Cost of two SP T1 units $10,000 Cost of two SP 10mg units $40,000 Annual support $2,200 Annual support $8,800 5 year cost of ownership $21,000 5 year cost of ownership $84,000 Est. Time to Recover Investment 18 months Est. Time to Recover Investment 18 months 5 Year Savings $30,000 5 Year Savings $144,000 Est. Annual Savings = $ 8,000 per year Est. Annual Savings = $ 36,000 per year

11 Episys Vaulting Product Summary Contains the same information as a tape backup Is saved to local disk in tape archive format (tar) Can be transferred over the network to a remote self-hosted location or vaulting provider

12 Product Implementation 3 ways to deploy Episys Vaulting 1. Reduce or replace backup tapes all together 2. Only use it for the previous night s backup as the mandatory offsite backup and discontinue your Iron MTN type service 3. A hybrid of the above Can vault to an internal solution (SAN, new TranLog server) and/or to an external third party (Centurion) Utilizes FTP and NFS Provides the ability to conduct a RELOAD or SELECTIVERELOAD

13 Transfer Scenarios 1. Nightly Backup sent off site (internal, external, or both) Centurion 2. Reduce dependency on tapes Things to think about Bandwidth Security TAR is created as part of the GOODNIGHT process WAN LAN

14 Product Value Flexibility: to store a tape style backup local or remote. Reliability: Tapes are not the most reliable media available and if reused more than 4 times, they are not backed by MFR Savings: Tapes are expensive; reducing use of tapes can g p p ; g p help pay for Episys Vaulting.

15 AIX 6.1 AIX 6.1 Features for virtualization, security, availability and manageability Most reliable OS available in the world 1 Certified with Episys 1. According to Yankee Group s 2008 Server Reliability Survey

16 AIX 6.1 Status Limited Release in progress ETA for GA is 7/31/2009

17 Episys Virtualization What is Virtualization? Virtualization is essentially the use of a single machine to emulate multiple servers. Creates virtual resources and maps them to real resources Resources are better utilized: Small CU s are able to reduce many Episys host servers into a single server Large CU s can incorporate many Episys host servers into fewer servers Single system looks and acts like multiple systems Manages from a single point of control Saves money and energy

18 Episys Virtualization Why Virtualize? Better utilization of existing hardware Power systems capable Meshes with long term strategies Confirmation from watchdog groups

19 Episys Virtualization Benefits: Reduce hardware footprint Reduce TCO Increase agility Ensure future growth

20 Episys Virtualization Value Proposition Too much hardware; too much power; difficult to manage disparate systems Data Center 1 Energy Consumption by Type of Equipment Power Equipment 15% Cooling Equipment 35% Computer Other Room Air 3% Conditioning 10% IT Equipment 38% 1.International Technology Group, VALUE PROPOSITION FOR IBM SYSTEMS DIRECTOR Challenges of Operational Management for Enterprise Server Installations Sep. 2008

21 Episys Virtualization The Need for Storage Need large amount of disk space to accommodate numerous systems I/O needs to be fast, reliable, and redundant Grow on demand and in real time Deploy information lifecycle management (ILM) Ability touse tiers ofstoragebasedonvalue on ofdata

22 Episys Virtualization Storage Options Utilize your existing SAN Refer to Symitar NHS SAN Position Paper Purchase IBMDS4700 (Symitartested) tested) Disk directly attached Part of a SAN SAS (Serial Attached SCSI)

23 Episys Virtualization SAN Storage Area Network Architecture attachesremote storage devices (disk arrays, tape libraries, optical jukeboxes, etc.) to servers so that they appear locally connected Serves up highly transactional data in disk blocks rather than as files Recommendedstorage solution for Episys

24 Episys Virtualization Benefits of SAN Increases storage capacity utilization Boot from SAN Efficient disaster recovery Scalable Data easily accessed by multiple systems or applications

25

26 Tinker FCU Virtualization and SAN Case Study Largest credit union in Oklahoma, with over $1.8 billion in assets and over 194,000 members. Faster processing and greater system uptime. Going to a SAN storage architecture allows the CPU and memory to work on processing, rather than data input/output to internal disks, says Steve Mooney, Vice President, ISOperations fortfcu. Additionally, simply due to the improved architecture of the new technology, we ve trimmed our regular four hour backup to just 30 minutes. Lower cost, coupled with greater scalability. We don t have to maintain separate hardware forseparate environments ofepisys Episys, and we don t have to keep growing our data center, Mooney says. As a result, we can run Episys more cost effectively. The economies of scale have paid benefits ten fold over costs. We have fewer black boxes and less power consumption. It s thousands of dollars per month in electricity savings alone, adds Mooney.

27 Tinker FCU Virtualization and SAN Case Study Reduced time from test to deployment. Because all environments are on the same box, it takes us literally minutes to move a release from testing to production, explains Grant Woldum, the credit union s EVP and Chief Information Officer. That process could take days or even weeks otherwise. Increased quality assurance. One of the greatest benefits of having all environments on the same sever is that whatever results we get in test are exactly what we will get in production, Mooney says. Enhanced disaster recovery and reduced risk. We re no longer cutting a tape ofdata and moving it by courier across townto our disaster recovery We re no longer cutting a tape of data and moving it by courier across town to our disaster recovery site, says Mooney. With virtualization and SAN storage, we can now move data quickly and easily not just among different Episys environments on our primary processor, but also between our primary processor and our failover processor. It saves time, reduces costs, and decreases risk of data loss.

28 Tinker FCU Virtualization and SAN Case Study Throughout the virtualization project, a close with Symitar partnership was important. Thanks to Symitar, we were able to do this project incredibly quickly. We finished days ahead of schedule. hdl We re serving our members more efficiently than ever before while reducing overalloperating operating costs. The new infrastructureisexpandable is expandable and will serveus well for years to come. Grant Woldum, EVP and CIO, Tinker FCU

29 Episys Virtualization Status

30 Episys Virtualization Notes SYSTEMS NOT SUITABLE FOR VIRTUALIZATION: Anything older than p5, or anything with less than 4 processors. Virtualization requires a storage option; CU s can use own storage, but must be 4GB > FC or 3GB > SAS Won t virtualize on SCSI SAN or iscsi Network attached storage (NAS) See SAN Position Statement doc and Virtualization FAQ for greater detail or clarification of what is supported

31 Episys Virtualization Notes Solution GA as of January 1, 2009 Please contact your account executive to get more information, pricing guidance, or to schedule a technical discussion

32 Tape Encryption Why Tape Encryption? Identified securing data as a need for Credit Unions The leading single cause of data security breaches was employee theft 39% (Source: WllSt Wall Street t Journal) Immeasurable and irreparable damage to a Credit Union s reputation Cost of regaining lost members and/or inability to attract new members could be millions of dollar$ Pressure from auditors Demand from clients

33 Tape Encryption Solution: ncipher CryptoStor Ensure the image of the Credit Union Enable Credit Unions to meet compliance requirements and audits Enable Credit Unions to utilize existing tape infrastructure, tape management software, switches and tape devices

34 Tape Encryption Benefits: Cost is moderate Device and software are robust Product is user friendly Firmware is jointly tested in ncipher and Symitar maintained labs L1/L2 support provided by Symitar

35 Tape Encryption Tape Encryption Customer Deployment Server Tape Yesterday: No encryption Data at risk Server CryptoStor Tape Today: All/partial of data encrypted Secure key management for security Data in the clear Data encrypted

36 Tape Encryption What s new: ncipher is now Thales Developing SAS solution ETA 4 th quarter 2009

37 Net Teller Member Connect Complementary Enhancements Episys 360 Day Loans OTD/ODP Principle Only Payments Partial Payments Episys Virtualization NTMC Certification ECP/Failover NTMC Load Balancing

38 Net Teller Member Connect NTMC Load Balancing Real time web server redundancy Invisible to the member Local and Geographic Ui Using Coyote Point tload dbl Balancer Ease of Use & Low Cost

39 Net Teller Member Connect NTMCLoad Balancing (cont.) Currently in testing and documentation Expecting GA 4 rd quarter 2009 Beta Client Wanted! Two supported web servers Power 4 or newer & Sun One 6.1 sp5 No open projects

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