PROJECT MANAGEMENT MAN 4930

Transcription

1 PROJECT MANAGEMENT MAN 4930 Section 591 CRN Fall, 2015 COURSE DESCRIPTION This course introduces the tasks and challenges fundamental to project management and managing complex projects across multiple functions. The course examines projects within the framework of planning, organizing, managing, control, and termination. Successful project managers possess the skills necessary to manage their teams, schedules, risks, and resources to produce a desired outcome. Students learn the skills and tools of project management with a practical, handson approach. This course guides students through many of the fundamental project management tools and behavioral skills required in profit and nonprofit organizations. Course topics include statement of work, milestones, activity decisions, timelines, scheduling, communication, and resource allocation methods. Prerequisites: MAN 3025 Instructor: Richard Randolph Semester: Fall, 2015 Time: W 6:00 8:45 pm Room: SMC B333 rrandolph@usf.edu Cellphone: No text messages please (I don t do texts) Office Hours: By appointment (schedule via , phone, or in class) Often from 5:00 pm Wed. in Jonathan s Café My ONLY job is to help you succeed! Take full advantage of this opportunity! COURSE BOOKS Required Project Management Absolute Beginner s Guide (3rd Edition) by Gregory M. Horine Que Publishing ISBN-10: ISBN-13: Available as a Kindle e-book. Project Management Memory Jogger (2nd Edition) by Karen Tate, Paula Martin GOAL/QPC ISBN-10: ISBN-13: Available as a Kindle e-book. See list of optional supplemental books in our Canvas site. COURSE PURPOSE The purpose of this course is to lay the foundation for a solid understanding of Project Management concepts, principles and tools, and to familiarize Students with the complexity and challenge of managing public or private projects of varying complexity with tight schedules and limited resources. This course focuses on project management methodology that will increase Students ability to initiate, manage, and terminate projects efficiently and effectively. In Teams, Students will learn key project management phases, and will apply these phases to a simulation experience, and present a final project. COURSE GOALS / LEARNING OUTCOMES Upon completion of the course, participants should be able to: Define the terms project and project management Describe project management, why it matters today, and how to approach it successfully. Describe the project life cycle; Identify project management process stages, including initiating, planning, executing, monitoring and controlling, and closing Explain the role of the Project Manager in initiating, executing, and completing a project. Describe and utilize project management tools, techniques, and skills Understand the implications, challenges, and opportunities of organizational and team dynamics in project management Identify and utilize key performance metrics to monitor progress Describe the importance of planning, management, team building, and organization in a project Explain how leadership and communication affect project management

2 PROJECT MANAGEMENT Section 591 CRN Fall, Describe budgeting in project management, including cost budgeting and personnel budgeting Identify project risks and how variables and risks should be approached when planning a project Describe the importance of project termination, closure, and knowledge management IMPORTANT DATES THIS SEMESTER FALL, 2015 See Academic Calendar at August 21 Last day to register for Fall 2015 classes without late registration fee penalty August 24 Fall classes begin; late registration and Drop/Add week begins August 28 Fall Drop/Add week ends, fee liability/tuition payment deadline September 7 Labor Day no classes; campus closed October 31 Last day to drop with a W ; no refund and no academic penalty for Fall 2015 November 11 Veteran s Day no classes; campus closed November 26 & 27 Thanksgiving Holiday no classes; campus closed December 4 last day of Fall classes December 5 11 Final Exam Week December 13 Commencement, Sarasota-Manatee December 25 Christmas Holiday January 1 New Year s Holiday January 11 Spring classes begin COURSE DESIGN: INDIVIDUAL WORK AND PROJECT TEAMS Individual Work: Each Student is responsible to: Complete Weekly Quizzes on time Complete one Project Leader Interview Each Student asserts that this Individual work will be their own private work without assistance or collaboration of any outside source, including classmates or any other unapproved resources. TEAM Work: Student Team will be formed to experience a simulated real-world Project. Each week, each class Project Team will deliver a Project Update presentation to the class. These presentations should simulate a real-life presentation which would be made if this were a real business project. The content, style and format of the presentation will be discussed in the class one week earlier, and will be supplemented by text and handout material references. While the general content requirements are the same, each Team Update should be customized and tailored to their Team s unique project. All Project Team Update Presentations should use one or more appropriate visual aids and/or props to help communicate Update information to the entire class (Presentation Audience). Assume your audience is made up of senior executives and Clients who need first-class information delivered professionally, completely and concisely. Each Update should take no longer than TEN minutes. If a presentation goes to twelve minutes, it will be terminated, and graded based on what has been delivered to that point. At the end of the Semester, Teams will present a formal Project Summary Presentation. CANVAS USE The class syllabus is posted in Canvas, our online course learning management system. In this course Canvas will be used for general communication, supplemental materials and resources, and for Team-based collaboration. Information on how to use Canvas is available at: (Click on About & Help) When in Canvas, you can always click on the Help button in the top right corner to open a real-time dialog with a Canvas support expert. Canvas is accessible via the myusf online web portal, or directly at

3 PROJECT MANAGEMENT Section 591 CRN Fall, METHOD OF EVALUATION Grades will be earned based on successful completion of Assignments, Quizzes, Interview, Team Participation, and the course Project Presentation. ASSIGNMENT I or T DUE DATE POINT VALUE FROM TO Complete Profile in Canvas Discussion I Sep ,600 2,340 A Team Composition; Project Description T Sep ,339 2,080 B Project Definition / Project Charter T Sep ,079 1,820 C Project Risk Assessment / Contingency T Sep ,819 1,560 D Work Breakdown Structure T Sep Below 1,559 F Graphic Work Schedule: Gantt Chart, Pert Chart, Critical Path, Milestones Project Staff Profile: Manager, Team, Organization Chart T Sep T Oct Project Resource Requirements T Oct Project Budget T Oct Project Communication Plan T Oct Implementation & Monitoring Plan T Nov Unanticipated Change Impact / Response T Nov Project Termination Process T Nov Quizzes 50 points each drop lowest) I Weekly 450 Project Leader Interview I Nov Final Project Presentation T Dec 2 & Team Member Self-Assessments I Dec TOTAL 2,600 COURSE GRADE COURSE ASSIGNMENTS 1. COMPLETE PERSONAL PROFILE IN CANVAS (INDIVIDUAL ) Due September 1. Create your Personal Profile in Canvas. Include professional photo, appropriate contact information, brief bio, and anything else appropriate to you. 2. PROJECT TEAM COMPOSITION; PROJECT DESCRIPTION (TEAM) Due September 1. Identify and create your Course Project Team. Describe your Project idea on the Project Description form. 3. PROJECT DEFINITION / CHARTER (TEAM) Due September 8. Define the Project Deliverables (Scope / Specifications), Budget, Completion date, and identify any significant constraints. Identify significant Stakeholders. Create Project Charter. 4. PROJECT RISK ASSESSMENT / CONTINGENCY (TEAM) Due September 15. Prepare a Risk Assessment for the project. What might go wrong? What is the probability? What is the severity? What contingency plans will be prudent for this level of risk? 5. WORK BREAKDOWN STRUCTURE (TEAM) Due September 22. Prepare a WBS for the Project. Identify significant Tasks and Dependencies.

4 PROJECT MANAGEMENT Section 591 CRN Fall, GRAPHIC WORK SCHEDULE: Gantt Chart, Pert Chart, Critical Path, Milestones Due September 29. Design graphics to showcase the plan of activities needed to execute the Project and communicate this to significant Stakeholders. 7. PROJECT STAFF PROFILE: MANAGER, TEAM, ORGANIZATION CHART (TEAM) Due October 6. Identify the Project Team. Design an appropriate Organization Chart for this Project. 8. PROJECT RESOURCE REQUIREMENTS (TEAM) Due October 13. Identify and list ALL the foreseeable resources required to successfully execute the Project. 9. PROJECT BUDGET (TEAM) Due October 20. Prepare a bottom up budget for this project. Include ALL foreseeable costs such as materials & supplies (including outsourced / procured), staff, equipment and tools, administrative / legal, and applicable overhead. 10. PROJECT COMMUNICATION PLAN (TEAM) Due October 27. Prepare a Communication Plan for this Project. Identify various audiences, what they need to know, when they need to know it, how you will inform them, and who will be responsible. 11. UNANTICIPATED CHANGE IMPACT / RESPONSE (TEAM) Due November 17. Whoops! Something significant has gone wrong! (weather; supplies or materials; legal or political; staffing / people; budget / funding, etc.) Prepare a recovery plan to return the project to On Time, On Budget, Fulfill Deliverables status. 12. PROJECT TERMINATION PROCESS (TEAM) Due November 24. Identify the steps and process used to bring the Project to an orderly and complete closure. 13. PROJECT LEADER INTERVIEW (INDIVIDUAL) Due November 24. Identify and interview a current or past Project Leader / Project Manager. Use the Interview Guide to prepare a conversational (like a magazine or newspaper article) Interview Report. 14. PROJECT PRESENTATION (TEAM) Due December 2 & 9. The Team will use all previous assignments to prepare and deliver a comprehensive formal Project Presentation. 15. TEAM MEMBER CONTRIBUTION SELF-ASSESSMENT (INDIVIDUAL) Due December 9. Each Student will evaluate their Project Team Members on the quality of their overall contribution to the Project. This evaluation will contribute to Individual grades for the course. SUBMITTING ASSIGNMENTS ALL Assignments will be submitted inside Canvas. No other form of submission will be accepted. Put YOUR NAME / TEAM NAME on EVERY assignment you submit. GENERAL INSTRUCTION FOR STUDENTS Computers in the classroom: Students are invited to use electronic devices for course-related work in class. This includes recording course presentations and content, and accessing the internet for course-related work. Any other use of electronic devices is prohibited. As this is a Team-based course, Students are encouraged to perform as a Team, including sharing course-related materials and content, using Canvas to communicate and coordinate Team activities, and to support each other as academically appropriate. Academic Support Services: Information Commons provides students with individual and group study spaces, computers, printers, and various media equipment for temporary use. Information Commons is staffed with a librarian, learning support faculty, tutors, and technology and e-learning specialists. Students challenged by the rigors of academic writing, mathematics, or other course content are urged to contact their professors early in the semester to chart out a plan for academic success, and/or regularly use the tutoring services provided by the Learning Support Services, which are provided at no cost to students.

5 PROJECT MANAGEMENT Section 591 CRN Fall, COURSE SCHEDULE: CONTENTS / OUTLINE (Subject to change with notice in class) ABG = Absolute Beginner s Guide MJ = Memory Jogger WEEK DATE TOPICS READ Welcome, Introductions, Course Description; Canvas: Set up Profile; Module 1 1 Aug 26 Introduction to Project Management, ABG Chapters 1, 2 & 3 Key Concepts and Terminology Canvas Module 2 2 Sep 2 Project Definition / Charter; Project Initiation 3 Sep 9 Risk and Risk Management; Project Management Software 4 Sep 16 Work Breakdown Structure (WBS) 5 Sep 23 6 Sep 30 Project Work Schedule Tools: Gantt Chart, PERT Chart, Critical Path; Project Milestones Project Staff: Project Manager, Project Team, Organization Structure; Human Requirements; Team Dynamics 7 Oct 7 Project Resource Requirements 8 Oct 14 Project Budget 9 Oct 21 Communication Requirements and Methods; Conflict Management 10 Oct 28 Project Implementation / Monitoring 11 Nov 4 Change: Contingency Plans, Recovery 12 Nov 11 Veteran s Day No class; Campus closed 13 Nov 18 Project Termination: Documentation and Knowledge Management 14 Nov 25 Global Resources: PMI; PMBOK; Career Opportunities in Project Management 14 Dec 2 Team Presentations 16 Dec 9 Team Presentations USFSM AND USF SYSTEM POLICIES ABG Chapter 4; MJ Ch 2 Canvas Module 3 ABG Chapter 14; MJ p Canvas Module 4 ABG Chapters 5, 6; MJ Ch 4, p. 78 Canvas Module 4 ABG Chapters 7, 8; MJ Ch 4 Canvas Module 5 ABG Chapters 16, 19; MJ Ch 3 Canvas Module 6 ABG Chapter 7 Canvas Module 7 ABG Chapter 9; MJ p Canvas Module 8 ABG Chapters 17, 18; MJ p Canvas Modules 9 & 10 ABG Chapters 12, 15; MJ Ch 5 Canvas Module 11 ABG Chapters 11, 13 MJ pp ; p Canvas Module 12 ABG Chapter 22; MJ Ch 6 Canvas Module 13 PMBOK A. Academic Dishonesty: The University considers any form of plagiarism or cheating on exams, projects, or papers to be unacceptable behavior. Please be sure to review the university s policy in the USFSM Catalog, the USF System Academic Integrity of Students, and the USF System Student Code of Conduct. B. Academic Disruption: The University does not tolerate behavior that disrupts the learning process. The policy for addressing academic disruption is included with Academic Dishonesty in the USFSM Catalog, USF System Academic Integrity of Students, and the USF System Student Code of Conduct. C. Contingency Plans: In the event of an emergency, it may be necessary for USFSM to suspend normal operations. During this time, USFSM may opt to continue delivery of instruction through methods that include but are not limited to: Canvas, Elluminate, Skype, and messaging and/or an alternate schedule. It s the responsibility of the student to monitor the Canvas site for each class for course-specific communication, and the main USFSM and College websites, s, and MoBull messages for important general information. The USF hotline at 1 (800) is updated with pre-recorded information during an emergency. See the Campus Police Website for further information. D. Disabilities Accommodation: Students are responsible for registering with the Office of Students with Disabilities Services (SDS) in order to receive academic accommodations. Reasonable notice must be given to the SDS office (typically 5 working days) for accommodations to be arranged. It is the responsibility of the student to

6 PROJECT MANAGEMENT Section 591 CRN Fall, provide each instructor with a copy of the official Memo of Accommodation. Contact Information: Disability Coordinator, , disabilityservices@sar.usf.edu, E. Fire Alarm Instructions: At the beginning of each semester please note the emergency exit maps posted in each classroom. These signs are marked with the primary evacuation route (red) and secondary evacuation route (orange) in case the building needs to be evacuated. See Emergency Evacuation Procedures. F. Religious Observances: USFSM recognizes the right of students and faculty to observe major religious holidays. Students who anticipate the necessity of being absent from class for a major religious observance must provide notice of the date(s) to the instructor, in writing, by the second week of classes. G. Protection of Students Against Discrimination and Harassment: 1. Sexual Misconduct/Sexual Harassment Reporting: USFSM is committed to providing an environment free from sex discrimination, including sexual harassment and sexual violence (USF System Policy 0-004). 2. Other Types of Discrimination and Harassment: USFSM also is committed to providing an environment free from discrimination and harassment based on race, color, marital status, sex, religion, national origin, disability, age, genetic information, sexual orientation, gender identity and expression, or veteran status (USF System Policy 0-007). The Counseling and Wellness Center is a confidential resource where you can talk about incidents of discrimination and harassment, including sexual harassment, gender-based crimes, sexual assault, stalking, and domestic/relationship violence. This confidential resource can help you without having to report your situation to either the Office of Student Rights and Responsibilities (OSSR) or the Office of Diversity, Inclusion, and Equal Opportunity (DIEO), unless you request that they make a report. Please be aware that in compliance with Title IX and under the USF System Policy, educators must report incidents of discrimination and harassment, including sexual harassment, gender-based crimes, sexual assault, stalking, and domestic/relationship violence. If a student discloses any of these situations in class, in papers, or to a faculty member personally, he or she is required to report it to OSSR or DIEO for investigation. Students who are victims or who have knowledge of such discrimination or harassment are encouraged to report it to either OSSR or D I E O. The Deputy Coordinator for USFSM is Allison Dinsmore, Coordinator of Disability Services & Student Advocacy, # or adinsmore1@sar.usf.edu. Campus Resources: Counseling Center and Wellness Center Victim Advocate (24/7) Off-campus resources: HOPE Family Services: Safe Place & Rape Crisis Center (SPARCC) Sarasota: First Call for Help- Manatee: Sarasota & North Port Manatee Glens: ; 24-hr Hotline H. Web Portal Information: Every newly enrolled USF student receives an official USF account. Students receive official USF correspondence and Canvas course information via that address. The web portal is accessed at An important personal note: This is a work-intensive experiential course. You are strongly encouraged to communicate directly with me if you encounter academic or personal issues that may affect your progress. Remember that the Instructor s ONLY purpose is to help Students succeed! DO NOT try to go it alone then find yourself in a pickle too late to correct it. Communicate early and often! We are a Team we both want you to win! //Richard