FreeConference iphone Mobile App

Transcription

1 1. What is Mobile Conferencing? 2. Device Requirements 3. Account Login or Sign-up 4. Schedule a Conference 5. Quick Conference 6. Add Participants to a Conference 7. Create a Group Pg 1 Pg 1 Pg 2 Pg 3 Pg 4 Pg 5 Pg Add Groups to a Conference Edit a Group Delete a Group Account Settings Scheduled Conference List Conference History Icon Quick Reference Conference Touch - Tone Reference Guide FAQs About & Help Pg 7 Pg 8 Pg 9 Pg 10 Pg 11 Pg 12 Pg 13 Pg 14 Pg 15 Pg 16 Simple, Convenient, Reliable

2 What is Mobile Conferencing? Stay productive while you're on the go, with all your conference information at your fingertips. Using our Mobile App technology, you can schedule and conduct conferences from anywhere in the world, faster and easier than ever before. FreeConference Mobile provides immediate access to everything you'll need to start conferencing, conveniently and easily. It's no longer necessary to remember your dial-in number or access codes to initiate a call. FreeConference Mobile allows you to collaborate in seconds with just a tap. Device Requirements Figure 1 The FreeConference Mobile App requires iphone ios version 4 and up. 1

3 Account Login or Sign-up If you have an existing FreeConference account, log in with your User ID and password (see figure 2). If you do not have an account, select Sign Up to create a free account (see figure 3). To upgrade to our Premium services, visit and log in to your account, or contact Customer Support. Figure 2 Figure 3 2

4 Schedule a Conference 1. From anywhere in the app, select Schedule in the Mobile App Menu (see figure 4). 2. Once in the Schedule Conference screen select: Dial-in number & access code Date Time Duration Subject Participants 3. Select the Save button to save your conference. Figure 4 3

5 Quick Conference 1. From the Home screen, provide the dial-in number and access code to participants you wish to have on your call. 2. Select the Quick Call button next to the applicable dial-in number and access code (see figure 5). 3. You will automatically be placed into the conference. Figure 5 4

6 Add Participants to a Conference 1. From the Schedule Conference screen, select the Plus icon ( ) to view/edit the list of participants. 2. From the Participants screen, click the Add Participant icon ( ). 3. Select the desired participants from your complete list of contacts and click Save (see figure 6). 4. On the Participants screen, you will see your list of selected participants. The invitation method for each participant is assigned on that screen (see figure 7): Invitation Method ( ): Participant will be sent an with the dial-in number, access code, date and time of the conference. SMS Invitation Method ( ): Participant will be sent a text message with the dial-in number, access code, date and time of the conference. Figure 6 5. The Select All/None feature allows you to select/deselect an invitation method for all participants with one click. Figure 7 5

7 Create a Group 1. From the Schedule Conference screen, select the Plus icon ( ) to view/edit the list of participants. 2. From the Participants screen, click the Add Participant icon ( ). 3. Select the desired participants from your complete list of contacts and click the Create Group icon ( ) (see figure 8). 4. On the Manage Groups screen, you will see your full list of contacts with your previously designated participants preselected (see figure 9). 5. Enter a name for the group in the Name field. 6. Select additional participants if desired and click Save. Figure 8 Figure 9 6

8 Add Groups to a Conference 1. From the Schedule Conference screen, select the Plus icon ( ) to view/edit the list of participants. 2. From the Participants screen, click the Manage Groups icon ( ) (see figure 10). 3. Select the desired group(s) from your list of groups and click Save (see figure 11). 4. On the Participants screen, you will see the list of participants from the group(s) you selected. 5. Once invitation methods have been selected, click Save. Figure 10 Figure 11 7

9 Edit a Group 1. From the Participants screen, click the Manage Groups icon ( ). 2. Select Edit and click on the name of the group you wish to edit (see figure 12). 3. From the Manage Groups page, the name of the group can be modified, as well as the list of participants (see figure 13). Figure 12 Figure 13 8

10 Delete a Group 1. From the Participants screen, click the Manage Groups icon ( ). 2. From the Manage Groups page, select Edit (see figure 14). 3. Click on the minus icon ( ) next to the name of the group you wish to delete (see figure 15). 2. Click Delete to delete the group. Figure 14 Figure 15 9

11 Account Settings 1. From anywhere in the app, select More in the Mobile App Menu (see figure 16). 2. From the More screen, select Settings to view/edit your account settings. 3. From the Settings screen, you can modify the information associated with your account (see figure 17): First/last name address Default dial-in number & access code Default invitation method 4. Select the Save button to lock in your changes. Figure 16 Figure 17 10

12 Scheduled Conference List 1. From anywhere in the app, select Conferences in the Mobile App Menu (see figure 18). 2. From the Scheduled Conference List screen, you can toggle between Upcoming scheduled conferences and Previous conferences. Note: Only conferences that have been scheduled through the Mobile App will be visible on the Scheduled Conference List screen. Figure 18 11

13 Conference History 1. From anywhere in the app, select History in the Mobile App Menu (see figure 19). 2. From the History screen, you will see all Reservationless conferences that have been conducted with your account. Figure 19 12

14 Icon Quick Reference Home Enter your next scheduled call, or start a new conference on-the-fly in the Quick Conference section. Schedule Schedule your next conference call. Scheduled Conference List View a complete list of all upcoming conferences, in addition to conferences that were previously scheduled through the mobile application. History View a complete list of reservationless conferences conducted on your account. Settings Set your default dial-in number and access code, as well as the default invitation mode for your conferences. Help Get quick access to Customer Support and FAQs. Figure 20 Quick Call Easily enter your next call by clicking the Quick Call button. Add Participants Add participants from your full list of contacts. Create Groups Create groups out of selected contacts for easier scheduling. Invitation Method Send invitations to your participants with conference details. Manage Groups Add or remove participants from a group, rename a group or delete a group in the Manage Groups section. Resend Invitations Easily resend conference invitations with one click. SMS Invitation Method Send SMS invitations to your participants with conference details. Quick Schedule Copy elements of a previously scheduled conference to make it quick and easy to schedule your next call. 13

15 ALL TOUCHTONE ENTRIES REQUIRE PLUS THE NUMBER Conference Touch - Tone Reference Guide Enter one-on-one consultation 1 Hear the help menu 4 Change conference mute mode 7 Get caller code for a 1-on-1 consultation 2 Lock or unlock the conference 5 Enable or disable entry & exit chimes 8 Exit the conference 0 Toggle hold music on/off 3 mute/unmute yourself 6 Pause/Resume Recording 9 Hear number of parties in the conference # Your mobile phone's touch-tone keypad is all you need to activate many conference functions (see figure 21). Note that some actions --- such as muting the other callers or locking the room --- are available to the call Organizer only. Figure 21 Note:,,, and are available to the call Organizer only. You can gain Organizer privileges by putting the star key in front of your access code (e.g., *12345). 14

16 FreeConference Mobile FAQs What devices are required to run the FreeConference Mobile application? FreeConference Mobile will work on iphone ios version 4 or later. Where can I download the FreeConference Mobile application? The application can be downloaded for free from the App Store on your mobile phone or via the itunes App Store. How much will I pay for the conferencing service? Your normal conferencing rates will apply when using the mobile version of this service. How do I install the application on my device? On your iphone, go to the App Store and locate the app. Tap the Install button. This will add FreeConference Mobile to your Applications. You can also install FreeConference Mobile online through the App Store. Add the app to your iphone by connecting the iphone to your computer and opening itunes, then selecting your device in the source list. The Preferences pane for that device will appear. Click the Applications tab, and select Sync applications. Click All Applications or Selected Applications. If you click Selected Applications, also select FreeConference Mobile. Do I need to have a FreeConference account in order to use the FreeConference Mobile application on my iphone? Yes. If you already have an account with FreeConference.com, you can log in using the same login credentials as you would on the site. If you do not currently have an account, you can sign up directly within the app. What if I have problems downloading the FreeConference Mobile application? First, make sure you are running itunes version 8 or later and iphone version 4.0 or later. If you are still having issues downloading the FreeConference Mobile application, please contact Apple for assistance. Can I use FreeConference Mobile on my computer? No. This application is configured specifically to run on your iphone. Can participants use the application as well? No. Although anyone can dial in to the conference itself, only the host will be able to moderate the call using this application on their iphone. How many people can I have on the call, and for how long? Our service can accommodate up to 150 simultaneous callers, for up to six hours per call. There is no limit to the number of conferences you can conduct. Can international callers join the conference? Except for toll-free numbers, all of our call-in numbers are accessible from any phone in the world capable of dialing into a US-based long-distance number. International participants would dial in with whatever country codes they would normally use to reach the United States. With our toll-free service, an alternate number is provided for international callers, since the toll-free number is accessible from the United States and Canada only. Can I use conference recording with FreeConference Mobile? Yes. Conference recording is available at no extra charge with your Premium 800 dial-in number. If you'd prefer to use your Standard (non-800) dial-in number, you can sign up for our FreeConference Select Recording service. To activate recording while in a conference, simply press on your mobile phone, and enter your pin number at the prompt. You must activate this feature in order for your call to be recorded; we cannot record conferences "by default". How can I access the conference recording? Roughly an hour after all parties have disconnected, you'll be ed a link to download the recording in MP3 format, along with information for listening to the recording over the phone. Access to the recording is active for exactly thirty days, after which all copies are deleted from our servers. Still have questions? Find out more at: Can I launch the FreeConference Mobile application and conduct the conference call on my iphone at the same time? Yes. You can dial in to the conference directly from your iphone. 15

17 About & Help 1. From anywhere in the app, select More in the Mobile App Menu (see figure 22). 2. From the More screen, select Help. 3. From the Help screen, you have quick access to Customer Support and FAQ s (see figure 23). Figure 22 Figure 23 16