TN 032 CenterMind/PV4E installation on Microsoft Windows 7

Transcription

1 TN 032 CenterMind/PV4E installation on Microsoft Windows 7 Issue Date: Product (configuration) Affected Items: Revision Date: PV4E CenterMind Report Center Paladin Dashboard CAD Site Pro PVMAX SQL Window O.S. Publications Software Hardware Firmware Spare Parts Implementation: On Request Method of Implementation: On system Estimated Time: Up to 60 minutes Table of Contents This Technical note includes the following sections: 1. Background\Scope 2. Symptoms and Cause 3. Installation Procedures\Work-around 4. Notes 5. Report Page 1 of 11

2 1. Background\Scope Windows 7 is Microsoft s latest operation system for the client station and PV4E v6.0 / CenterMind support this OS for demonstration purposes only. The following technical note will describe the pre and post PV4E/CenterMind installation requirement for a successful installation on a Windows 7 operation system. 2. Symptoms and Cause 3. Installation Procedures\Work-around Pre PV4E/CenterMind installation: The following features are required to be installed on the PV4E/CenterMind server: IIS 7 (with IIS 6 Management Compatibility + FTP server) MSMQ SMTP Server In order to install them do the following: 1. Click on the Start menu icon Control Panel Programs Programs and Features 2. Click on Turn Windows features on or off hyper link. 3. Make sure the IIS, FTP, SNMP and MSMQ features are marked as shown in Figure 1 below and If some of the features are not marked then mark and click OK to install them. Page 2 of 11

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4 Figure 1: Windows features Page 4 of 11

5 Workaround for FTP check When running the PV4E setup it checks if the FTP server exists by searching for a specific location in the registry, even after installing the FTP server feature it is not added in the registry therefore it required to be added manually. In order to add the specific location in the system registry do the following: 1. Open the Registry Editor by clicking on the start menu icon and write regedit in the Search program and files command line. 2. Expend HKEY_LOCAL_MACHINE\\SYSTEM\CurrentControlSet\Control\ServiceProvider\ 3. Right click on the ServiceProvider folder to open a menu. 4. In the menu click on New Key and write the key name ServiceTypes (without the ). 5. Right click on the ServiceTypes folder to open a menu. 6. In the menu click on New Key and write the key name MSFTPSVC (without the ). Figure 2: Configuration in the Registry Editor Page 5 of 11

6 Disable the User Account Control (UAC) The UAC must be turned off during the installation process. 1. Click on the Start menu icon Control Panel System and Security Action Center. 2. Click on the Change User Account Control settings link on the left side of the window. 3. In the new windows slide the option button to the Never Notify option (the lowest value). 4. Click on the OK button. 5. Restart the computer. Figure 3: User Account Control Settings Page 6 of 11

7 SQL server Installation Windows 7 require MS-SQL 2012 MS-SQL 2008 R2 to work properly. PV4E/CenterMind Installation 1. Install PV4E/CenterMind. 2. During the installation the message about SMTP or/and FTP might show up as shown below, ignore it and continue with the installation. Figure 4: SMTP error message 3. Restart the computer when the installation is complete. 4. When the system is restarting wait until the Sanity Analyzer process is completed. Post PV4E/CenterMind Installation Additional permissions are required to be added in several locations in Windows 7 before login to the PV4E/CenterMind application: DCOM FTP (BootLoader directory) MachineKeys directory Upload directory Add permission for CmsServ in DCOM: 1. Enable the Administrative Tools menu in the Start menu as following: a. Open the Taskbar and Start Menu Properties by right click on the Taskbar Properties b. In the Taskbar and Start Menu Properties windows click on the Start Menu tab Customize.. c. Scroll down to System administrative tools and click on the Display on the All Programs menu and the Start menu button. d. Click on the OK button and again on another OK button. Page 7 of 11

8 2. Open the Component Services by clicking on the Start menu icon Administrative Tools Components Services. 3. Expend the Component Services\Computer\My Computer\DCOM Config. 4. Right click on CmsServ Properties Security tab. 5. Click on the Edit button in the Launch and Activation Permissions. 6. Add IUSR group and give full permissions. 7. Press OK to save your settings. Figure 5: CmsServ Launch and Activation permissions Page 8 of 11

9 Add permission for BootLoader directory: The BootLoader directory is used as FTP directory for the Software Upgrade operation. 1. Open the PV4E folder, default located at: C:\Program Files\RiT Technologies\PatchView for the Enterprise 2. Right click on BootLoader folder Properties Security tab 3. Click on the Edit button 4. Click on the Add button and add the IUSR group with Full Control permissions. 5. Press OK to save your settings. Add the BootLoader FTP directory in the IIS: In order to enable the PVMax firmware upgrade ( Software Upgrade ) in PV4E on Windows 7 the BootLoader FTP directory in the IIS must be added manually as following: 1. Click on the Start menu icon Administrative Tools Internet Information Services (IIS) Manager 2. Right click on the Sites folder Add FTP Site 3. Write the FTP site name BootLoader (without the ) 4. Choose the physical path of the BootLoader folder, the default location is: C:\Program Files\RiT Technologies\PatchView for the Enterprise 5. Click the Next button. 6. Choose the No SSL option. 7. Click on the Next button. 8. Choose Anonymous under Authentication. 9. Choose access to All users under Authorization and mark Read and Write Permissions. 10. Click the Finish button. 11. Verify the BootLoader FTP site is online by right clicking on the BootLoader folder Manage FTP site Start Page 9 of 11

10 Add permission for MachineKeys directory 1. Open the RSA folder default located at: C:\ProgramData\Microsoft\Crypto\RSA 2. Right click on MachineKeys folder Properties Security tab 3. Click on the Edit button 4. Click on the Add button and add the IUSR, IIS_IUSRS and Users groups with Read permissions. 5. Press OK to save your settings. Add permission for Upload directory 12. Open the Presentation folder, default location is: C:\Program Files\RiT Technologies\PatchView for the Enterprise 1. Right click on the Upload folder Properties Security tab 2. Click on the Edit button and Add groups IUSR, IIS_IUSRS and NETWORK SERVICES with full permissions. 3. Press OK to save your settings. Using the PDA with Windows 7 Firewall Windows 7 comes with a built-in firewall program. It should be disabled or configured with an open TCP port for the PDA to work properly. To configure the firewall do the following: 1. Open the Firewall application by clicking on the Start menu icon Control Panel Windows Firewall and Advanced Security 2. Click on Inbound Rules and then Right click it New Rule 3. In the New Rule Wizard windows choose Port 4. Click on the Next button. 5. Choose TCP and write the Specific local port (default port is 29632) 6. Click on the Next button. 7. Choose Allow the Connection 8. Click on the Next button twice. 9. Write the Rule name and description. (for example: Inbound TCP for PV4E PDA ) 10. Click on the Finish button. 11. Click on Outbound Rules and then Right click it New Rule 12. Repeat steps 3-10 to define the outbound rule. Page 10 of 11

11 4. Notes Figure 6: Windows Firewall and Advanced Security This tech note is applicable from PV4E v6.0 with Update 2 and CenterMind. Page 11 of 11