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1 Lorem Ipsum Management Levels

2 World- Class Facility Redundancy is key to uptime. Our facility is complete with redundant cooling, power and connectivity. Access to multiple tier 1 providers and its central location provide lightning fast access to your applications. Pulse Monitoring Admo.net Pulse Monitoring enables close monitoring of all critical in your environment. We assist in identifying critical and designing a custom escalation strategy. We believe the only way to gauge success is to monitor your environment at every level. Let us monitor the pulse of your environment. Pulse monitoring can be applied to any of the following devices: Microsoft Windows Servers (WMI) Linux/Unix Servers (SNMP) Monitor bandwidth, performance, CPU/disk/memory usage, hardware parameters, network infrastructure and more Full synthetic checks of your web application (Example: login to main page, browse catalog, place order, confirm success) 24x7x365 response to critical alerts (hardware and operating system) Trigger alerts via HTTP request, , SNMP traps and more Role based access for read- only and read/write monitoring users in your organization

3 IT Starts Here We understand that business isn t just about servers, computers, applications and packets. We dig deeper than most hosting companies and discover, monitor and help enhance your application performance. Optimum Management Admo.net Optimum Management removes the burden of applying system updates and troubleshooting issues. The Optimum Management level combines the Pulse monitoring service with active troubleshooting and issue remediation. After an analysis of your environment, we create checks and escalations to assure that your business needs are met 24x7x365. Optimum management can be applied to any of the following devices: Microsoft Windows Servers (WMI) Linux/Unix Servers (SNMP) Monitoring Monitor bandwidth, performance, CPU/disk/memory usage, hardware parameters, network infrastructure and more Full synthetic checks of your web application (Example: login to main page, browse catalog, place order, confirm success) 24x7x365 response to critical alerts (hardware and operating system) Trigger alerts via HTTP request, , SNMP traps and more Role- based access for read- only and read/write monitoring users in your organization Custom designed alert escalation plans System Administration Operating system troubleshooting Application of system updates for Microsoft Windows and RedHat Linux Active response to critical alerts Anti- virus software update verification Active directory management (up to 20 user accounts) System Configuration Managed configuration changes in client- defined maintenance windows Web server software (Apache or IIS) troubleshooting (up to client application level) Support for advanced systems configuration, consulting and planning including: Load- balanced web clusters Highly available databases (MySQL and MSSQL) SAN client configuration Off- site replication strategies Network Configuration Managed configuration changes in client- defined maintenance windows Nightly configuration backups VLAN administration Port audit IP usage audit Capacity planning and performance reviews upon request (once quarterly) Monthly software/firmware review upon request Failover testing in highly available environments Backup Block- level incremental backup Backup success monitoring Reattempt failed backups Microsoft Windows or Linux (agent required)

4 Specialty Services Some companies stop at cooling, power and ping. We go the extra mile to understand your environment, no matter how complex. We design custom solutions that augment your existing IT staff. Cloud Management Admo.net Cloud Management builds on Pulse and Optimum and adds management for your virtualized environment. We provide full environment end- to- end monitoring and maintenance for the virtual world. Let's face it, virtual platforms offer significant cost savings and business agility, but the benefits come with additional complexity. After we analyze your virtual environment, we create checks and escalations to assure your business needs are met 24x7x365. Let us manage your complex virtualized environment end- to- end by certified professionals. Cloud management can be applied to any of the following devices: VMware vsphere Hosts (VCP 4.x and 5.x on- staff) EMC CX Series SAN (FC and iscsi) NetApp FAS Filers (NCDA on- staff) Monitoring Monitor bandwidth, performance, CPU/disk/memory usage, hardware parameters, network infrastructure and more Full synthetic checks of your web application (Example: login to main page, browse catalog, place order, confirm success) 24x7x365 response to critical alerts (hardware and operating system) Trigger alerts via HTTP request, , SNMP traps and more Role based access for read- only and read/write monitoring users in your organization Custom designed alert escalation plans VMware Administration VCP 4.x/5.x administrators on staff Application of system updates for vsphere and vcenter vcenter installation and configuration Active response to critical alerts vsphere advanced troubleshooting vsphere issue remediation/avoidance vsphere HA configuration vsphere DRS configuration vcenter installation/configuration High- availability validation upon request vsphere Configuration Managed configuration changes in client- defined windows Support for advanced systems configuration including: o vcloud Director o VMware Site Recovery Manager (SRM) o Off- site SAN replication strategies Network Configuration FC switch configuration/validation iscsi switch configuration/validation Failover testing in highly available environments vswitch and distributed vswitch configuration/maintenance SAN Administration SAN configuration o Software iscsi HBA's o FC HBA's o NFSv3/4 LUN administration (NetApp FAS and EMC) Volume/aggregate administration (NetApp FAS) NetApp Certified Data Administrators on staff Data capacity management Vendor escalations for hardware replacement Advanced monitoring of I/O metrics and hardware health Backup vsphere configuration backup vcenter server image- level backup Reattempt failed backups

5 Client Feedback Don t just take our word for it; see what these satisfied clients have to say about Admo.net Management Services. Within minutes the staff at Admo.net started the transfer of hundreds of gigabytes of data to their secure storage facility. It gives me great peace of mind to know that my data is in such good hands. I am continually amazed at the quality of service and support that you provide. I cannot begin to thank you enough. Jason Egli Integrity Computer Services Admo provides excellent service, rock solid uptime and infrastructure we required, and our clients demand. We have not experienced a single moment of downtime since Admo has been managing our hosting infrastructure. You will not find a more responsive company with the depth of knowledge these guys have. It's nice to know I can sleep at night without my support managers calling me. We are proud to have Admo as our Data Center partner. They have been a true catalyst in our growth. Todd Reagor URLJet, LLC Lorem Ipsum Dolor [Street Address] [City], [State][Postal Code] [Web Address] Admo.net LLC 11o2 Grand Ave Suite 1100 Kansas City, MO

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