Content Management System (CMS) CMS User Guide

Transcription

1 Content Management System (CMS) CMS User Guide

2 Contents Overview Logging In Availability Locations Galleries Events MyTour

3 Overview Much of the content that displays on the TouchTour is managed by a custom Content Management System (CMS.) This system allows a leasing professional to make a variety of updates that will reflect in the TouchTour software. During a CMS training session you will be provided the URL for your custom CMS as well as a user name and password. In order to access the CMS you will open the URL in a web browser (we recommend Google Chrome,) input log in credentials and click submit.

4 Logging In Upon logging in, a user is directed to a map illustrating the property s geographic location. Clicking on the name of the property will bring up an image of the building or property logo (custom per property). Clicking this image will enter the main dashboard of the CMS for the property selected. From here a user is able to access all sections of the CMS for the property they have chosen.

5 Availability The first section listed is availability. When clicked, this button directs a user to the availability data. The data in this section is unit availability data as dictated by the availability feed. The feed is connected through your provider (i.e. Yardi, RealPage, etc.) This section lists the unit number, floor plan type, square footage, availability data and price for all units that have data associated with them in the availability feed.

6 Availability (cont.) There are two fields in this section where a user can over-ride incoming data from the availability feed: Make Unavailable Checking this box will manually over-ride the availability data to change the unit status to unavailable. If this box is checked the unit will not display on the TouchTour. Modified Price Entering an alternate price in this field will over-ride the price for the unit in the data feed. The modified price is the price that will display for this unit on the touch panel. NOTE: If these fields are utilized they will not be over-ridden when the availability feed updates. Therefore, these changes will need to be manually updated if no longer applicable.

7 Locations In this section a user may edit, add and delete the locations data. This is the data that displays in the Area section of the software. To edit a location: Click the location name. This directs the user to a new page listing the information associated with that location. A user can edit this information and click save to save any changes. To add a location: Click the add new location button located to the top right of the locations list. This directs the user to a blank locations page. Information that should be populated for each location is: Location Name Location Category This is the category the location will appear within in the area section of the software. Location Street Address, City, State and Zip Code If any of this information is missing the location will not appear on the map. Location Phone Number, Fax Number and Website URL. Though a URL may be added, tapping it on the TouchTour will not link out to the website. Once complete, click save to save this location. The new location will now appear in the list of locations. To delete a location: Click delete on the line of the location to delete.

8 Galleries To add a photo to a gallery: Click select files. Select images from the computer to download. This file will display in the file list field. A user may add multiple images from various locations on their computer. Once all desired images have been selected, click Start Upload. When upload is complete, a message will appear at the top of the gallery that states Upload Complete. Recently added images will appear as the last images in the gallery. A user can drag and drop to rearrange these images. PHOTO REQS: All photos should be.jpg files (saved for web). File size should not exceed 500kb. Images should be sized at 900 pixels max (width or height.) If you need assistance sizing images please contact your Account Manager.

9 Galleries In this section a user is able to add, edit and delete gallery photos. To edit the photos within a gallery: Click Add/Edit. This directs the user to view all images within the chosen gallery. The order in which the images appear in this view is the order they will appear on the TouchTour. To change the photo order, simply click an image to drag and drop it to the position they would like it to appear. To delete an image: click delete on the line of the image to delete.

10 Events In this section a user is able to add, edit and delete events. To edit an event: Click the event title. This directs the user to a page listing the information associated with that event. To edit this information and click save to save any changes. To add an event: Click the add new event button located to the top right of the event list. This directs the user to a blank event page. Information that should be populated for each event: Event Title Event Start and End Date Event Start and End Time Event Description Once completed, click save to save this event. Once a new event is saved, it will appear in the list of events. To delete an event: Click delete on the line of the event to delete.

11 MyTour This section of the CMS allows the leasing team to view saved profiles of potential residents who have interacted with TouchTour. The information included per user is address and a link specific to that user. A leasing professional is able to click on the link to view a user profile. This profile includes any floor plans and gallery images the user saved during their TouchTour session. A leasing professional may use this information to customize their follow-up communication with prospective tenants.