The Mobile Revolution Crime Mapping and Intelligence Gathering via Smartphones

Transcription

1 The Mobile Revolution Crime Mapping and Intelligence Gathering via Smartphones Travis Taniguchi, PhD Senior Research Associate Police Foundation This project was supported by Award No DE-BX-K006, awarded by the National Institute of Justice, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this presentation are those of the author and do not necessarily reflect those of the Department of Justice.

2 Redlands background Overview Redlands mobility decisions Custom app development Device management, security, and other concerns

3 Redlands Police Department Located 70 miles east of Los Angeles Budget cuts forced layoffs and prevented hiring Business Drivers Productivity- Keeps officers on the street Effectiveness/Efficiency- Do more with less

4 Technology Decisions iphones replaced BlackBerries Provisioned to all sworn, field civilians, civilian supervisors, and volunteers as needed ipads provisioned as necessary Current Fleet Over 100 iphones Over 70 ipads All devices are department owned

5 Why ios? Intuitive interface- Virtually no training on basic operations Availability of sophisticated management tools Single software/hardware platform Many pre-existing law enforcement relevant apps

6 Example uses Why ios? Sketching accidents and crime scenes Editing forms Conducting photo lineups Sharing images of missing persons and wanted subjects Augmenting MDT and radio system

7 What About Other Platforms? Android (Google) Variety of hardware and software versions makes management & app development difficult Windows Phone (Microsoft) Newest platform with unknown long term potential BlackBerry (RIM) Oldest platform with unknown long term potential Symbian (Nokia) / WebOS (Palm) All but dead

8 Custom App Development NIJ grant was the catalyst for app development Two year, four phase program Needs assessment App development Currently App implementation Evaluation

9 Custom App Development NearMe Field Interview Jive SBS RPD Tours Spillman Bespoke, custom apps Commercial off-theshelf apps White label apps Web Clip

10 NearMe Crime mapping has traditionally focused on the desktop user Mobile crime mapping attempts to bridge the gap

11 NearMe Shortcuts for commonly used settings Event Type Date Time

12 Orthos NearMe City Parcel Map Hot Spots

13 Field Interview Effective use of criminal intelligence requires a two-way flow of data The FI is one of the primary methods of collecting data from the field

14 Field Interview Can capture photos of: Front & profile view, scars, marks, & tattoos, vehicle, & location

15 FI completion & upload Field Interview

16 Field Interview- Data

17 Jive SBS (CopBook) Social Business Software can be used to facilitate knowledge management

18 RPD Tours Build spatial knowledge and awareness Market the city to the public

19 Spillman CAD Custom apps can take the form of webpages (Web Clips)

20 App distribution ios has no simple way to provision private apps Can use Mobile Device Management (MDM) software to create an Enterprise App Store Enterprise app store allows secure app distribution

21 Planning You App Strategy Budgeting Finding developers Managing app data & database integration Distributing the apps Getting user feedback

22 Device Management & Security Must consider organizational, cultural, & legal implications to determine security Restrict password length and complexity, device timeouts, & jailbreak Push Wi-Fi, VPN, & Exchange settings without user interaction Centrally block access, locate, and wipe compromised devices

23 Challenges to Mobility Ensuring user compliance Ensuring device security Maintaining devices Managing device lifecycle Demonstrating cost effectiveness

24 The Mobile Revolution Crime Mapping and Intelligence Gathering via Smartphones Travis Taniguchi, PhD Senior Research Associate Police Foundation For more information visit: