SAP BPC Forecasting: Anywhere, Anytime with Mobile Apps

Transcription

1 September 9 11, 2013 Anaheim, California SAP BPC Forecasting: Anywhere, Anytime with Mobile Apps Susan Beyer NTT DATA, Inc.

2 Agenda What is the whole buzz about Mobility? How to expand your BPC footprint with Mobility Push forecasting to the users who own the data Take BPC on the road with no additional hardware Reduce the cost of ownership by allowing users to access data anywhere, anytime Jump on the Mobility bandwagon 2

3 Agenda What is the whole buzz about Mobility? How to expand your BPC footprint with Mobility Push forecasting to the users who own the data Take BPC on the road with no additional hardware Reduce the cost of ownership by allowing users to access data anywhere, anytime Jump on the Mobility bandwagon 3

4 Sales Since 1975

5 Cause of Consumerization of IT in the 1970s? The Apple ][ personal computer and VisiCalc (Visual Calculator) the first Spreadsheet program

6 Cause of Consumerization of IT in the mid-2000 s?

7 PC Sales versus Tablet Sales

8 Who is Winning in the Enterprise?

9 Enterprise Mobile Trends in 2013 ios To Dominate

10 Enterprise Mobile Trends in 2013 ios To Dominate

11 What Employees Want Employees want consumer tools and devices in the workplace Move away from classic (Java) BlackBerry devices ios (iphone, ipad), Android, and Windows Phone 7/8 Bring Your Own Device (BYOD) Do more on Smartphones and Tablets instead of laptops Access company data Take training IT Administration Dynamic, easy to use and understandable software Typically not found on classic (Java) BlackBerrys

12 What Employers Want Securing Company Data Employers want to provide more consumer support, but are worried How do we secure company data Protect company data from hackers, device thieves, and malware Enforce strong device passwords Remotely wipe devices that are lost or stolen How do we manage company and employee devices Be aware of company assets Have visibility into voice and data plans Ensure employees are not roaming without roaming plans

13 What Employers Want - To Provide Consumer Support Employers want to provide more consumer support, but are worried How do we provide more consumer-focused functionality More internal mobile apps Test those apps cost effectively Ease of finding apps Extend training and company communications to mobile Extend the company extension to mobile Safely allow access to social networking How do we formulate our new mobile architecture Overall development strategy Infrastructure architecture to satisfy multiple mobile platforms

14 Agenda What is the whole buzz about Mobility? How to expand your BPC footprint with Mobility Push forecasting to the users who own the data Take BPC on the road with no additional hardware Reduce the cost of ownership by allowing users to access data anywhere, anytime Jump on the Mobility bandwagon 14

15 Prior to Mobility Labor Intensive - Forecast Sales people give information to Business Analyst to key into BPC Business Analyst is using BPC via Excel Intensive process Contract creation Revenue Generation Prone to errors Keying errors BA may not understand change in Contract 15

16 Prior to Mobility Timing is an Issue Sales Execs have to provide information early so that Business Analyst has time to key in data Last minute updates do not make weekly forecast Finance does not see contracts and revenue generation until Business Analyst keys in data once a week 16

17 Login MOBILITY

18 Gulfmark Appstore MOBILITY

19 Contracts Overview Initial View MOBILITY

20 CREATE Contract MOBILITY

21 CREATE Contract > ADD Locations MOBILITY

22 CREATE Contract > ADD Locations > ADD Details MOBILITY

23 CREATE Contract > ADD Locations > Mass Update MOBILITY

24 CREATE Contract Confirmation MOBILITY

25 Contracts Overview Second View MOBILITY

26 View Contract Higland Citadel MOBILITY

27 After Mobility Go-Live Forecast Every Friday Sales people update contracts or create contracts while at customer site Updates even last minute - can happen on a continuous basis Finance sees contracts and revenue generation throughout the week in nearly real-time Able to review contracts and revenue generation Able to better understand changes in Forecast Business Analysts back to analyzing information as opposed to being key clerks 27

28 What s Happening in Background? 28 A staging area (multiple tables and views) built that holds all the contract information Loaded with all current information from BPC Updated when new information is entered via native BPC Mobile App reads and writes to the Staging Area When a contract is created a job is triggered to update BPC tables An is triggered to inform Finance that a new contract is created A job is triggered to generate revenue An is triggered to inform Finance that the revenue has been generated All this is being done: Without taking BPC offline Continuous process as sales people input new contracts and changes to existing contracts Default formulas are being trigger in the process

29 Agenda What is the whole buzz about Mobility? How to expand your BPC footprint with Mobility Push forecasting to the users who own the data Take BPC on the road with no additional hardware Reduce the cost of ownership by allowing users to access data anywhere, anytime Jump on the Mobility bandwagon 29

30 What you need to consider User Research & Planning Architecture & Design Implementation, Prototyping & Testing User Research Requirements Elicitation and Validation Taskflow and Scenario Development User Personas creation Information/Interaction Architecture Mobile Design of Web, Native, and Hybrid Apps Prototype Development Usability Testing and Assessments

31 Goal of Delivery Responsive Web Design (RWD) Web site automatically reconfigures based on the device connecting in real-time Desktop View Tablet View Smartphone View

32 Typical Mobile App Development Cross Platform Development Verivo (Pyxis Mobile) PhoneGap HTML5 Sencha Touch JQuery Mobile Native Development Android BlackBerry J2ME (classic) C++, Cascades (new) ios Windows Phone 7/8

33 Enterprise Mobile App Store Companies want to provide a safe internal place for their apps: Internal, centrally managed app store Provide app ratings and reviews Support all mobile platforms Allow internal developers to upload their apps Apply app security (clear app data, control app access)

34 Mobile Device Management (MDM) Traditional enterprise mobile device security model closely follows the old BlackBerry model of total device control Known as Mobile Device Management (MDM) Advantages are that IT has full control over a mobile device Disadvantages are that the employee, who most likely purchased the mobile device themselves, must put up with having their personal device completely taken over by their employer s IT department allowing them to see everything, block apps and functionality, and wipe it entirely. Example of an Air-Watch MDM solution

35 Dual Persona (aka Containerization) Since many companies have adopted a Bring Your Own Device (BYOD) approach to mobile, traditional MDM is too restrictive and controlling Dual Persona (also known as Containerization) is a method of creating a second persona on the mobile device specifically for work , contacts, calendar, and apps. The container has its own security and is fully controlled by the employer s IT department, however the rest of the device is left untouched and invisible to IT. Advantages are that IT has full control over the work container, but not the rest of the device Disadvantages are that the , contacts, and calendar apps inside the work container may lag behind the features of the device s native apps. Older devices may not be able to handle a container.

36 Agenda What is the whole buzz about Mobility? How to expand your BPC footprint with Mobility Push forecasting to the users who own the data Take BPC on the road with no additional hardware Reduce the cost of ownership by allowing users to access data anywhere, anytime Jump on the Mobility bandwagon 36

37 Questions 37

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