Catalogue of Services

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1 Catalogue of Services

2 DentalXChange is the leader in EDI solutions for the dental industry O ur goal is to help your practice become faster, improve productivity and lower costs through our suite of products and services that have been specifically designed to connect Patients, Insurance Companies and Dentists. With Electronic Claims, Real-Time Eligibility, Merchant Services, Patient Services and Web Portal Solutions, DentalXChange has the expertise and resources to help your practice grow.

3 NE Solution THE PREFERRED PRACTICE BUNDLE The Preferred Practice Bundle includes The Best of DentalXChange s EDI services at a budget friendly price. A comprehensive bundle of practice solutions, all on one low bill! FEATURING SEVEN PRODUCTS: ClaimConnect Submit claims electronically using your practice management software or Direct Online Entry Real-Time Services Check patient eligibility, plan benefits details and claim status DDS TimeManager Manage your staff hours securely and calculate your payroll with ease DDS WebStudio Advantage Design a professional website that allows access to patient portal capabilities for your patients to view and pay their statements online Web Portal Access Submit claims and check eligibility via your own website through this portal Patient Education Offer patient education access to your patients on your website to help them visually understand their treatment options DentistUSA Market your practice and increase your visibility with free inclusion in our nationwide online dental provider community Please ask about our additional practice enhancement solutions: NEA Fast-Attach Merchant Processing E-Patient Statements A comprehensive bundle of practice solutions at a budget friendly price

4 ClaimConnect Electronic Claim Services The premier electronic claims processing solution ClaimConnect is the premiere EDI solution for online dental claims delivery and real time services. Our user-friendly platform allows you to process dental insurance claims and retrieve eligibility and benefit info quickly and easily to save time, paper and money! With ClaimConnect you get state-ofthe-art technology coupled with superior customer service, offering you the perfect solution for all of your EDI dental claims needs. ClaimConnect Packages: Claims Processing Online Claims Editing and Management Tools Instant Claim Validation Reduce Billing Costs and Phone Calls All Major Software Supported Receive Reports on Your iphone or ipad Direct Data Entry Package Available - Submit Claims Online. No Software Needed Real-Time Transactions Instantly Verify Eligibility and Plan Benefits View and Print EOB & ERA (Electronic Remittance Advice) Real-Time Claim Status Transactions Extensive List of Payer Plans ERA Transactions Receive Electronic Remittance Advice Instantly for Real-Time Payers! Get ClaimConnect DHMO Package at NO EXTRA CHARGE! No Cost to the Provider Online Patient Rosters Online Encounter Submissions Online Payment and Capitation Reports Online Payer Enrollment via DDS Enroll Enter information once and use for multiple enrollment forms Always know the status of an application Enhance practice efficiency by spending less time filling out forms Accurate and complete applications The Benefits of ClaimConnect: Proven Easy to Use Faster Reimbursement Live Customer Service Training Included Technical Support Included No Contracts 100% HIPAA Compliant Integrated Attachment Solution No Start-Up Fees 3 Months of a Dedicated Account Executive Visit our Claim Calculator at to see how much money we can save you! BONUS!! Get a 30 day trial of ClaimConnect s Real Time Eligibility Package!

5 DentalXChange Financial Services Payment processing made easy and affordable! DentalXChange Financial Services are a comprehensive suite of financial services enabling your dental practice to collect payments and provides patient credit assessments to help determine in-house credit options. Sign up now and receive a free Topaz signature pad to help expedite the payment process. Experience The DentalXChange Difference! New Feature: Patient Financial Assessments powered by TransUnion Improve payment collections with real-time summaries of a patient s identity and financial situation to determine in-house credit options. Competitive Pricing We offer the best rates in the dental industry and have no hidden costs or fees to worry about! Superior Service Live telephone training and support. Our customer service is second to none! Payment Options Accept credit cards, debit cards, checks, direct debit and online payments to give your patients a variety of ways to make payments. Automatic Recurring Transactions Set up your patients to pay over time. The perfect solution that leaves virtually no accounts receivable for your office. Go Paperless patients their receipts to cut down on paper usage. EMV Compatible Devices Our devices are enabled to read EMV chip credit cards, to help combat against counterfeit and fraud. A Free Topaz Signature Pad The Topaz SigLite LCD 1X5 is an advanced biometric electronic signature pad with backlit transflective LCD that displays electronic ink under the pen tip during signing. This $200 value is yours free when you sign up!* DentalXChange Financial Services The Benefits of PayConnect Merchant Processing Services: No set-up fees No registration fees No monthly minimums How much can you save with DentalXChange? If you already have a merchant account, please call us at. We will analyze your current account to see how much you can save by switching to DentalXChange. Receive A Free Topaz Signature Pad When You Sign Up!* *Only compatible with Virtual Terminals using PayConnect.net. Other restrictions may apply. Please call for more details. Free Topaz Signature Pad*

6 Electronic Patient Statements E-Patient Statements Enjoy a paperless practice Our statement processing service eliminates the need to print and mail statements from your office while the online payment option saves time, improves patient satisfaction and increases your practice s revenue. Two convenient ways to deliver your patient statements: with Secured Web Link: No Setup Fee Online Review and Editing PDF Preview and Print Option HIPAA Compliant Online Payment Options Online Application Available - No Software Needed Print, Envelope & Postage Statement Mailing: First Class Postage to Patient Tear Off Return Receipt No. 9 Window Return Envelope HIPAA Compliant With E-Patient Statements you can send statements directly to your patient s through a secure web link and give them the option to pay online. Alternatively, you can upload your patient statements to DentalXChange and we will print and mail them for you. We do it all for you at one low cost! The Benefits of E-Patient Statements: Improve Office Productivity Improve Patient Satisfaction with Payment Options Fast Statement Delivery Improves Cash Flow Cut Costs of Mailing Supplies Manage All Your Patient Statements Online No more printing, stuffing and mailing from your office. Why use E-Patient Statements? Easy and convenient, E-Patient Statements will free up valuable office staff time, give your patients more payment options, cut costs and increase your practice s revenue. To learn more about E-Patient Statements and its features please call (800) Ext Cut time and costs! Manage, edit and your patient statements online.

7 Dentistusa.com Dentistusa Click. Talk. Smile DentistUSA is the online dentist community designed to connect dentists with more patients, helping your practice grow. There are no sign up fees and absolutely no hoops to jump through. We ll even give you a free personalized website through DDS WebStudio for signing up. Dentistusa state-of-the-art features: Click-to-Talk Connectivity Patients can call your office with just a click of the mouse. Appointment Requests Allows patients to request an appointment online. Customizable Coupons Help attract patients to your practice by offering the best possible value for their oral care. Benefits of membership: Get More Patients DentistUSA is visited by thousands of potential patients every month, searching for a dentist like you! Plus you get access to other great DentalXChange products: E-Patient Statements Helps optimize your practice s website to allow patients to find your practice online. Patient Education Patients can learn about and understand the value of dental treatment in the privacy of their own homes. DDS WebStudio Design a hosted, fully functional website for your practice including: Personalized URL Your own logo to your patients Post before and after photos Search Engine Optimization Increase your online visibility and help raise your website up the search engine rankings Advertising DentistUSA is heavily promoted online (Google, Facebook, Twitter, Blogs) and outdoors to help increase public awareness of our new online dental community Customer Service We offer live training and exceptional customer service powered by DentalXChange We do the marketing. You get the patients! Get a FREE Website for your practice through DDS WebStudio. Sign up for DentistUSA! It s easy and free to join!

8 DDS WebStudio Advantage Create to Connect DDS WebStudio Advantage Make your website a one stop shop for all your practice s needs. Easily create a fully functional, professional website for your practice with a direct link to your DentalXChange Dashboard. Through a simple to use interface and templates, you ll be able to quickly design a website that will allow your patients to view and pay their statements, view educational videos and give office staff access to your DentalXChange Account. With DDS WebStudio Advantage you will increase your online visibility, attract new patients and make your website a one-stop shop for all your practice s needs! Web Portal Access Allows a Patient to: View and pay statements Send online messages Make appointment requests View procedural videos to learn more about treatment options Allows Employees to: Submit claims Check eligibility, benefits and claims status Send patient statements Receive EOB information Custom Website Design Tools: A Point and Click interface allows the novice to design with ease Easily add new content, change colors and add pictures Integrated with your DentistUSA profile for easy content updates Create and register your own website address Complete hosting and support Useful website statistics to help optimize your site Increase SEO and online visibility to help your search engine ranking Fully integrated with other great DentalXChange products Make your website a complete extension of your practice with DDS WebStudio Advantage!

9 Patient Education Patient Education Powered by: Interactive and fast, is the multi-platform patient education program that makes learning fun and easy for your patients! Visually explain to your patient how a root canal will save a tooth. an animation to a patient to show how you ll perform their inlay. Your patients will be informed and relaxed which will ultimately lead to higher case acceptance rates. This patient education system is packed with countless extras that put the power of dental education into your hands. Our Complete Chair-Side application comes jam-packed with great features such as: Over 300 procedure explanations which include illustrations, animations and short videos Each interactivity can be paused and drawn on to help the dentist explain procedures Add your own images to use in the program Compatible with PC, Mac, Network Servers and On-Line procedures to patients Printable informed consent forms Operator help prompts and free telephone assistance Access any procedure explanation instantly with the Easy Navigation interface More features at a better price than any of our competitors It s easy to add your own material, add an image, edit and translate text on any procedure in the program. Our patient education program is part of our PatientConnect solution and features: Over 30 dental education videos Narrated videos in English or Spanish Accessible by any computer with Internet access Online updates Instant search and full menu view An easy to use, educational application that increases case acceptance rates!

10 DDS TimeManager DDS TimeManager Time Sheet Management Made Easy Accurately Manger Your Time Sheets! DDS TimeManager is an easy to use employee time tracking solution designed for the dental practice. Accurately Manage Your Time Sheets! Employees can: Clock in and out online quickly. View hours worked per pay period, weekly, biweekly, monthly or yearly. Supervisors can: Manage and approve time sheets with one click. Easily monitor time sheets by viewing their missed clock-ins and outs as well as sick and vacation hours. Use the Calendar to manage company-wide holiday hours. Get detailed reporting to show all information for a given pay period and any associated modifications. View and print summary reports for total hours worked and any errors needing correction by department. Take Control Of Your Practice! Automate your time sheets with DDS TimeManager and stop wasting money on time not worked! Inaccuracies in employee reported time cost employers thousands of dollars each year. For example: If you have 10 employees rounding their time up by 10 minutes per day, 5 days a week, 52 weeks a year, you re losing 434 hours a year. At $13 per hour, that s an annual loss of $5,642! Sign up now and get DDS TimeManager for 6 months free of charge.

11 DentalXChange E-Credentialing Service E-Credentialing Service Credentialing Made Easy Powered by: DentalXChange s E-Credentialing is the most efficient way to complete and manage credentialing forms for small or large practices. This innovative, web-based application streamlines the creation and delivery of credentialing forms. Application Features This Intuitive, Question-Wizard Platform: Auto-populates provider information across multiple payer applications Provides electronic signature capability Gives re-credentialing notifications and alerts Allows secure private access to individual profile for form input and review Displays Required Questions to assure form completion Provides and print options for form delivery Benefits Provides extensive payer credentialing application library All mapping supported by DentalXChange Eliminates manual application process Reduces labor, effort and time Improves accuracy and increases approval rates Supports custom forms for group practices Provides applications history Designed to support any size practice Maintains personnel documents Customer Service Dedicated credentialing and support team Over 25 years of service to the dental industry E-Delivery of Applications DentalXChange s E-Credentialing provides easy to use tools for online credentialing and automated form completion Ext. 455

12 Better Tools for Your Practice Ext. 455

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