Forever Direct Deposit

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Forever Direct Deposit"

Transcription

1 Forever Direct Deposit In order to expedite the delivery of profits and bonuses to Distributors registered in the USA, we offer a direct deposit service. Forever Direct Deposit is available to any Distributor with a checking or savings account with a United States bank. This service assures you that: You will receive your money fast! You will never wait in line at the bank to deposit your checks! Your money will be deposited in your account, no matter where you are! You will never have to deal with lost or stolen checks! Forever Direct Deposit Instructions 1. Log in as a Distributor on our website and select the United States. Then navigate to My Account>>Store Options>>Bonus Paid Options. 2. Fill in your bank routing and account information, then click Save. -OR- 3. Apply by completing the attached Direct Deposit Authorization form, which can also be downloaded from After logging in as a Distributor, simply select Downloads from the menu and they click on Direct Deposit Form from the list. 4. Make sure that the Form is filled out completely and that it is signed by the primary distributor. 5. Send via mail, fax or the completed and signed Authorization Form to: Forever Living Products Forever Direct Deposit 7501 E. McCormick Parkway Scottsdale, AZ Fax: Your direct deposit will begin on the 15 th of the month following the receipt of your Authorization Form. For example, if we receive your form on January 5, your direct deposit will begin February 15 th.

2 YOUR CARD. YOUR BUSINESS. Take control of your business with the FOREVER Bonus Access Card Get your very own Forever Bonus Access Card - it is a guaranteed method of getting your bonus payment on the 15th of every month! No more waiting for the mail or standing in line and having to pay check cashing fees. You'll have easy access to your money through any PLUS ATM. The Forever Bonus Access Card provides you with the most flexible and convenient way to access your money 24 hours a day. Why You Need Your Own Bonus Access Card: Instant access to your monthly bonus payments: You ll get paid faster! Worldwide VISA acceptance: Your card is good worldwide at millions of locations. Instant cash access: You can withdraw money from your card at any PLUS ATM. Transfer funds: You can transfer money directly from your Bonus Access account to your bank account. Access Checks: You can write checks from your card balance. Online Access: You can view your account balance and transaction history online Bi-lingual Customer Service: Support is available 24 hours a day Toll Free (866) Detailed reporting: You can review your payment details online. IF YOU ARE CURRENTLY SIGNED UP FOR DIRECT DEPOSIT, IT WILL BE DISCONTINUED WHEN YOU SIGN UP FOR THE FOREVER BONUS ACCESS CARD. A $3.50 SETUP FEE WILL BE DEDUCTED FROM YOUR FIRST BONUS PAYMENT. The Forever Bonus Access Card is available only to distributors who live in the U.S. or Canada. Distributor ID Number: First Name Last Name Spouse s First Name Spouse s Last Name Street Address City State Zip Code ( ) - Telephone / / Signature* Date MM/DD/YY / / Spouse s Signature* Date MM/DD/YY *Note: If there are two names on a distributorship, both signatures are required. As a Forever Living Distributor, you are entitled to either one free Access Check or one free ACH (bank) Transfer per month; however, you cannot switch between the two from month to month. Please indicate which option you choose: One Free Access Check per month. One Free ACH (bank) Transfer per month. Please turn in to your local Product Center or fax to Distributor Support at (480)

3 YOUR CARD. YOUR BUSINESS. Take control of your business with the FOREVER Bonus Access Card Forever Living Bonus Access Card - Distributor Fees Account Set Up Fee $3.50 per Account created (An additional 3.50 is charged every 3 years to Renew your Forever Living Bonus Access Card). Access Check Processing Fee $1.50 per check processed (One Free Check or One Free Transfer per month). ACH Transfer $1.50 per transaction (One Free ACH Transfer or One Free Access Check per month) ATM Fee (Domestic) $1.50 per transaction (the bank that owns the ATM may charge additional fees). Companion Card $6.95 per card. Dormancy Fee: 3.00 per month (This fee is incurred after 6 months of account inactivity. Inactivity is defined as none of the following transactions: Deposits, Transfers, Access Checks, Visa Transactions or ATM withdrawals.) Timing of Payments: All Distributor Fees, except the Access Set Up Fee, will be deducted directly from each Program Member Account at the time the transaction occurs. The Access Set Up Fee will be deducted directly from the Program Member s FLP bonus.

4 Forever Living Bonus Access Program Frequently Asked Questions (FAQs): I just received my Forever Living Bonus Access Card in the mail. What do I need to do to view my monthly bonus payments? It is as simple as one, two, three Visit 2. Register at the site (by providing a user name and password) 3. Click the My Account icon on the top of your screen! Please note that you only have to register once at the Forever Living Bonus Access website. Once you register, you can simply login on future visits and view your transaction history. When will monthly bonus payments be posted to my card? Payments will be issued on a monthly basis. Funds will be loaded by 5:00 p.m. EST on the 15 th of each month. If the 15 th falls on a Saturday, bonus payments will be applied on the 14 th. And if the 15 th falls on a Sunday, the bonus payments will be applied on the 16 th. Once processed, your earnings are AUTOMATICALLY LOADED TO YOUR ACCOUNT BALANCE IN REAL TIME. You are free to use the funds immediately thereafter. When will I know a payment is available? Once a payment has been loaded to your Forever Living Bonus Access Card, you will receive an notification of your payment if you have provided an address. To view the details of the monthly bonus payment, simply login to your account and view the details. What if I don t have access to the internet? Contact Bonus Access Card Customer Service at Our Bilingual Customer Service Representatives will handle the registration process for you. How can I obtain a free address to receive notifications of when I receive a monthly bonus payment? There are many sites that offer free addresses. Two of the larger sites are: MSN s Hotmail: Click on Hotmail at the top of the page and follow the steps for creating an account. Yahoo: Click on Mail at the top of the page and follow the steps for creating an account. What types of payments can I expect to receive on my new Forever Living Bonus Access Card? Monthly bonus payments for eligible Forever Living products you and/or your group have sold. A monthly bonus payment was not loaded onto my new Forever Living Bonus Access Card. What should I do? Contact Bonus Access Card Customer Service at to report your missing monthly bonus payment. Our Customer Service Representative will research the claim with you. If additional information is needed to resolve the claim, Customer Service will direct you to the appropriate Bonus Access Card staff member to resolve your concern. Can I transfer funds from my Forever Living Bonus Access Card to my checking and/or savings account? Yes. Cardholders are able to transfer funds via ACH. This feature is activated and cardholders can login to their account at and click on the Access $ radio button on the top of the page. From here, cardholders may select a one-time transfer or set up a recurring transfer. Recurring transfers allow a cardholder to transfer a predetermined percentage of their monthly bonus payments to a bank account. Cardholders may also initiate ACH transfers by calling Cardholder Services at Once an ACH transfer is initiated, how long before the funds will be credited to my bank account? Generally speaking, it takes approximately one two business days for funds to be credited to a bank account. All transfers are subject to review by Cardholder Services for account security purposes. I received Access Checks in my Bonus Access Welcome Package. What are Access Checks? Access Checks are an exciting feature of your Bonus Access Card. Need to pay a bill or send a check to a friend? Now you can. Just use one of the checks you received and the funds will automatically be deducted from your card balance. You can write checks for any amount up to the balance of your Bonus Access Card. How do I order more Access Checks? There are two easy ways to order additional Access Checks. To order online: 1. Visit 2. Log in to your account and click on the Access $ tab on the top of the page. 3. Click on the Order Access Checks option and select the number of checks you wish to receive. If you do not have Internet access, contact Customer Service at to order additional Access Checks. What is an Account Dormancy fee? Your account is subject to a monthly "Account Dormancy Fee" if it is inactive. An inactive account is defined as an account that meets all three of the following criteria: (1) Your account has been open for at least six months; and (2) You have not added funds or received a bonus payment; and (3) You have not made a transaction that resulted in journal activity with the account in a 90 day period. The account dormancy fee is $3.00 per month. Can I really shop anywhere with the Forever Living Bonus Access Card? You can use your Forever Living Bonus Access Card to purchase goods and services at any online or offline merchant that accepts VISA. Where can I withdraw cash? You can access your money from any ATM that bears the Plus logo. To find a Plus ATM location near you, call Please note that there is a service fee for each withdrawal. This fee, along with any other fees assessed by the ATM machine associated with your ATM transaction, is automatically deducted from your balance. Please note that to withdraw cash from an ATM, you must select CREDIT CARD when prompted to select a withdraw source.

5 How is my Forever Living Bonus Access Card different than a credit card? A credit card gives you a line of credit, which you have to pay back. Conversely, this card is a debit card that is loaded with YOUR money. You simply receive funds on the card, and then spend or withdraw the funds as you wish. However, when using the card, you will always select Credit when prompted for a withdraw source. How do I order a companion Card? Contact Bonus Access Card Customer Service at There is a $6.95 charge for a companion card. How do I order a replacement Card? Contact Bonus Access Card Customer Service at There may be up to a $15.00 replacement charge. What should I do if my Forever Living Bonus Access Card is lost or stolen? Call our Bonus Access Card Customer Service team immediately at to report a lost or stolen card, and to order a replacement card. If you report the lost or stolen card in a timely manner, you will not be responsible for any unauthorized charges per the Terms and Conditions. How do I change my address? If you have moved, or the billing address to which your Forever Living Bonus Access Card was mailed has changed, please send a completed, signed Change of Status Form to the Home Office of Forever Living Products. How do I know how much money I have in my available balance? You can check your available balance and get a detailed statement listing all bonus payments credited to your Forever Living Bonus Access Card and program details at the website or by calling Bonus Access Card Customer Service ( ). Can I spend more than my available balance? No. You will not be able to spend more than your available balance. The merchant will be unable to complete your transaction if your purchase exceeds your available balance. How do I use my Forever Living Bonus Access Card at self-swipe merchant locations? At certain merchant locations (example: grocery stores), the merchant may require that you swipe your card yourself. On these occasions, make sure that you choose "Credit" as the payment option even though your Forever Living Bonus Access Card is a debit card. Will I get a PIN for ATM transactions? Yes, a PIN mailer will be delivered to you via the U.S. Postal Mail. Please note that you will only use this PIN for ATM transactions. If you do not receive a PIN mailer, please contact our Customer Service Department at to request a new PIN. How do I shop online using my Forever Living Bonus Access Card? Shopping online is easy. Just follow these simple steps: (1) Select the items you want to buy; (2) Proceed to "check out"; (3) Select VISA as your payment option; (4) Enter your 16-digit card number, and the 3-digit Security Code (if required, it can be found on the back of the card and it is the last three digits printed in the signature panel), and your expiration date; (5) Enter the billing address that is in the computer at the Home Office of Forever Living Products. That's it. The merchant will process your transaction. My balance is enough to cover this transaction, but my card is being declined. Why? Your current balance is available 24 hours a day, 7 days a week, on either or by calling If your card is being declined for a purchase for an amount less than your available balance, please ask yourself the following questions: Am I selecting the credit option for my purchase or ATM withdrawal? For all purchases and ATM withdrawals, the transaction must be performed as a credit transaction, rather than a debit transaction. Note: A request for a PIN during a purchase is usually a sign that the transaction is being run as a debit transaction, and therefore will be unsuccessful. Am I using my card at a restaurant? Most restaurants authorize for up to 20% more than the bill to allow customers to write in the tip. The restaurant will then settle the charge for the total amount on the receipt. Please keep this in mind when using your card to pay restaurant bills. There is a charge on my account that I do not recognize. What do I do? It is important that you contact us immediately at if you notice a charge on your account that you do not recognize. Unauthorized charges cannot be disputed after 120 days. After you report the unauthorized charge, contact the merchant directly for more information. If they remain unhelpful, contact Card Services and we will provide you with a dispute form. You will need the following information to complete the dispute form: Name of the merchant Date and amount of the unauthorized charge Reason for the dispute (e.g. I did not authorize this charge) The form requires a signature, so you will have to mail it or fax it back to us at (610) After we receive your completed form, we will conduct an investigation. Upon successful completion of our investigation, we will credit back all appropriate charges and issue a new account number, if necessary. Please note that it may take up to 45 days to complete the investigation. I placed an order with a merchant and did not receive the merchandise (or did not receive the merchandise as promised). How can I dispute the transaction? For disputes with an individual merchant, we ask that you follow the same procedure as above. It is important that you contact the merchant directly first. Often times, the merchant is willing to credit your account for the disputed transaction. Again, if the merchant remains unhelpful, contact Card Services and we will forward you a dispute form. When you return the completed form, please include any documents related to the disputed transaction, including order confirmations and correspondence with the merchant. As with unauthorized charges, these charges cannot be disputed after 120 days, and it may make up to 45 days to complete our investigation. I attempted an ATM withdrawal and did not receive any cash. However, the amount is on hold in my account. What do I do? If this happens, please contact the owner of the ATM to report the problem. If possible, please obtain confirmation that the amount of the withdrawal will not be charged to your account. Next, contact us at to report the incident and we will attempt to resolve the issue on your behalf. If the pending authorization does not settle within two weeks, we will credit your account for the appropriate amount.

PAYROLL CARD FREQUENTLY ASKED QUESTIONS

PAYROLL CARD FREQUENTLY ASKED QUESTIONS The following document provides answers to frequently asked questions regarding the Umpqua Bank Payroll Card. Contact Customer Care at 800-650-7141 with questions. Card Basics Q. How does the Payroll Card

More information

FBFCU VISA PREPAID DEBIT CARD FREQUENTLY ASKED QUESTIONS (FAQs)

FBFCU VISA PREPAID DEBIT CARD FREQUENTLY ASKED QUESTIONS (FAQs) ABOUT THE FORT BRAGG FEDERAL CREDIT UNION VISA PREPAID CARD What is the FORT BRAGG FEDERAL CREDIT UNION Visa Prepaid Card? Is the FORT BRAGG FEDERAL CREDIT UNION Card like a checking or savings account?

More information

WELCOME TO. The exclusive, convenient and simple way to manage your Rodan + Fields earnings. Activate your RF Payday account directly from Pulse to:

WELCOME TO. The exclusive, convenient and simple way to manage your Rodan + Fields earnings. Activate your RF Payday account directly from Pulse to: WELCOME TO RF PAYDAY The exclusive, convenient and simple way to manage your Rodan + Fields earnings. Activate your RF Payday account directly from Pulse to: LOOK FOR YOUR VERY OWN COMPLIMENTARY BRANDED

More information

Visa Reloadable Frequently Asked Questions. EMV Travel Card

Visa Reloadable Frequently Asked Questions. EMV Travel Card Visa Reloadable Frequently Asked Questions EMV Travel Card How does the International Prepaid Card work? The International Prepaid Card is a reloadable prepaid Visa debit card, which means you can spend

More information

Why do you need my Social Security Number and other personal information when I enroll for an I.C.E. card?

Why do you need my Social Security Number and other personal information when I enroll for an I.C.E. card? ABOUT THE ICE MasterCard Prepaid CARD What is the I.C.E MasterCard Prepaid CARD? Is the I.C.E. Card like a checking or savings account? Are funds loaded on to the I.C.E. Card FDIC insured? Are there age

More information

The Webster Visa Prepaid Debit Card Frequently Asked Questions

The Webster Visa Prepaid Debit Card Frequently Asked Questions Contact Us Welcome to Webster Bank. Please contact our Card Services support line at 866.242.0861 with any questions or concerns, 24/7. Thank you for being a valued Webster Customer! The Webster Visa Prepaid

More information

Frequently Asked. Questions. Cash Solution TM PIN Prepaid Debit Card

Frequently Asked. Questions. Cash Solution TM PIN Prepaid Debit Card 0 Frequently Asked Questions TM Cash Solution TM PIN Prepaid Debit Card Frequently Asked Questions About this booklet Moneytree has compiled the information in this booklet to help you understand and use

More information

I don t know my Employee Identification Number. How do I get it? Contact LAUSD Personnel, Human Resources, or your Supervisor.

I don t know my Employee Identification Number. How do I get it? Contact LAUSD Personnel, Human Resources, or your Supervisor. FAQ What is California Credit Union s Pay Card? CCU s Pay Card is a Visa -branded reusable debit card created exclusively for LAUSD employees. The employee has access to their pay 24 hours a day, 7 days

More information

Prepaid Debit Card FAQs (FAQs with an asterisk appear in the prepaid cardholder collateral piece.)

Prepaid Debit Card FAQs (FAQs with an asterisk appear in the prepaid cardholder collateral piece.) Prepaid Debit Card FAQs (FAQs with an asterisk appear in the prepaid cardholder collateral piece.) Has Bellco partnered with a prepaid debit card vendor? Yes. Bellco has partnered with The Members Group

More information

How does the EMV Travel Prepaid Card work?

How does the EMV Travel Prepaid Card work? How does the EMV Travel Prepaid Card work? The EMV Travel Prepaid Card is a reloadable prepaid Visa Reloadable EMV Travel Prepaid Card, which means you can spend up to the value placed on the card anywhere

More information

Rodan + Fields RF Payday Program. Terms and Conditions. www.payday.myrandf.com

Rodan + Fields RF Payday Program. Terms and Conditions. www.payday.myrandf.com Rodan + Fields RF Payday Program Terms and Conditions www.payday.myrandf.com Section 1: Program Description. RF Payday is an easy-to-use, secure online virtual wallet created exclusively for Rodan + Fields.

More information

Cardholder Frequently Asked Questions

Cardholder Frequently Asked Questions Skip to Content Cardholder Frequently Asked Questions Close this browser window to return to session. TOTALPAY Card by ADP FAQs CARD BASICS 1. Is my TOTALPAY Card ready to use when I receive it? 2. When

More information

Participant Reference Guide

Participant Reference Guide Participant Reference Guide Welcome to FlexSystem and to the tax saving benefits of a Section 125 Cafeteria Plan. We hope you will find FlexSystem to be an efficient and valuable service. Our Participant

More information

Online Bill Pay User Manual

Online Bill Pay User Manual \ Online Bill Pay User Manual Updated: November 14, 2014 Page 1 Table of Contents I. Welcome to Online Bill Pay... 3 II. New User Registration... 4 III. Login for Registered Users... 7 IV. Home Page Functionality...

More information

Unemployment Insurance U.S. Bank ReliaCard. Frequently Asked Questions. What is the ReliaCard and How Does It Work?

Unemployment Insurance U.S. Bank ReliaCard. Frequently Asked Questions. What is the ReliaCard and How Does It Work? Unemployment Insurance U.S. Bank ReliaCard What is the ReliaCard and How Does It Work? What is the ReliaCard? The ReliaCard is a reloadable, prepaid card issued by U.S. Bank. The ReliaCard is an electronic

More information

Yes, your card will expire at a given date, which is printed on the front of your card.

Yes, your card will expire at a given date, which is printed on the front of your card. What is the Debenhams Prepaid Card? Debenhams Prepaid Card works in a similar way to a pay as you go mobile phone. You top up what you need, when you need it. You top the card up with money which can be

More information

DEBIT/ATM CARD APPLICATION

DEBIT/ATM CARD APPLICATION DEBIT/ATM CARD APPLICATION APPLICANT: Last Name: First Name: M.I. Street Address: Apt. # / PO Box: City: State: Zip: Day Telephone #: Evening Telephone # Debit Card ATM Card SECOND APPLICANT: Last Name:

More information

Contents. 2 Welcome. 20 Settings. 3 Activation Steps. 4 Introduction. 4 Purpose. 20 Offline Mode Change Password. 5 Key Features

Contents. 2 Welcome. 20 Settings. 3 Activation Steps. 4 Introduction. 4 Purpose. 20 Offline Mode Change Password. 5 Key Features User s Guide Contents 2 Welcome 3 Activation Steps 4 Introduction 4 Purpose 5 Key Features 6 Activation 8 Using the System 8 Login 9 Credit Sale 10 For Swipe Capable Devices 10 For Manual Entry 12 Cash

More information

SAS EuroBonus. Travel Cash. Frequently Asked Questions

SAS EuroBonus. Travel Cash. Frequently Asked Questions SAS EuroBonus Travel Cash Frequently Asked Questions YOUR MOST COMMON QUESTIONS ABOUT TRAVEL CASH 5 Q. How can I request a EuroBonus member Card with Travel Cash? 5 Q. Does it cost anything to get Travel

More information

Travel Card. Cardholder Frequently Asked Questions. June 2014 T.FQ.S.20141.E

Travel Card. Cardholder Frequently Asked Questions. June 2014 T.FQ.S.20141.E Travel Card Cardholder Frequently Asked Questions Travel Card (1) Where can I use my card? Your card may be used anywhere debit cards are accepted. The brand marks on your card indicate where the card

More information

Online banking user guide

Online banking user guide Welcome Peoples Federal Savings Bank customers Online banking user guide IMPORTANT INFORMATION about your online banking account. Important information Your online banking accounts with Peoples Federal

More information

MasterCard Frequently Asked Questions Platinum Class Credit Cards

MasterCard Frequently Asked Questions Platinum Class Credit Cards MasterCard Frequently Asked Questions Platinum Class Credit Cards Account Maintenance Can I view my MasterCard transactions online? Yes. Login to your RBFCU account and go to the MasterCard menu. Click

More information

CONSUMER PORTAL QUICKSTART GUIDE: HSA

CONSUMER PORTAL QUICKSTART GUIDE: HSA CONSUMER PORTAL QUICKSTART GUIDE: HSA Welcome to your Benefit Strategies Consumer Portal. This one-stop portal gives you 24/7 access to view information and manage your Health Savings Account. Our one-stop

More information

Are there any special types of transactions I should know about before I shop with my ATIRAreload card?

Are there any special types of transactions I should know about before I shop with my ATIRAreload card? Frequently Asked Questions about your ATIRAreload Card How does my ATIRAreload card work? Your ATIRAreload card is a Visa prepaid card. Money available for spending is determined by the amount of money

More information

1.4. Will my Social Security and Supplemental Security Income benefits be safe?

1.4. Will my Social Security and Supplemental Security Income benefits be safe? 1. OVERVIEW 1.1. What is the Direct Express card? The Direct Express card is a prepaid debit card available to Social Security and Supplemental Security Income check recipients who wish to receive their

More information

Congratulations on opening a

Congratulations on opening a Congratulations on opening a Health Savings Account! Let us help you manage your account easily, efficiently and securely. 05/2012 - CeB IMPORTANT! In order for us to comply with federal regulations, you

More information

TABLE OF CONTENTS. Introduction 3. General Guidelines for Successful Account Management 3. Managing Your Checking Account. 1.

TABLE OF CONTENTS. Introduction 3. General Guidelines for Successful Account Management 3. Managing Your Checking Account. 1. TABLE OF CONTENTS Introduction 3 General Guidelines for Successful Account Management 3 Managing Your Checking Account 1. Check Register 2. Planning 3. Recording Your Transactions 4. Balancing Your Account

More information

Hello. Welcome to MainSource Bank.

Hello. Welcome to MainSource Bank. Hello. Welcome to MainSource Bank. Welcome to a great bank. We re MainSource Bank. We re strong. We re stable. And most importantly, we re absolutely committed to being the kind of bank our customers want

More information

FEDERAL BANK CASH PASSPORT FREQUENTLY ASKED QUESTIONS (FAQS)

FEDERAL BANK CASH PASSPORT FREQUENTLY ASKED QUESTIONS (FAQS) FEDERAL BANK CASH PASSPORT FREQUENTLY ASKED QUESTIONS (FAQS) 1. How does Cash Passport work? Federal Bank Cash Passport is a prepaid currency card, which can be used abroad, to withdraw local currency

More information

Client s Guide to Enhanced Banking Services

Client s Guide to Enhanced Banking Services Client s Guide to Enhanced Banking Services FCB IS UPGRADING OUR TECHNOLOGY SYSTEMS TO PROVIDE OUR CLIENTS WITH A BETTER BANKING EXPERIENCE. UPGRADES WILL TAKE PLACE THE WEEKEND OF OCTOBER 11-14. THIS

More information

DIAMOND NAIRA VISA DEBIT CARD. Your Bank

DIAMOND NAIRA VISA DEBIT CARD. Your Bank DIAMOND NAIRA VISA DEBIT CARD Your Bank Overview The Diamond Naira Visa Debit Card is an international payment card issued by Diamond Bank in partnership with the VISA Card Association. It is denominated

More information

OneAccount. Banking services provided The Bancorp Bank, Member FDIC.

OneAccount. Banking services provided The Bancorp Bank, Member FDIC. OneAccount U s e r s G u i d e Banking services provided The Bancorp Bank, Member FDIC. Higher One I m Miles, one of the founders of Higher One. If you re reading this, your college or university uses

More information

U S E R S G U I D E Last Modified: 12/06/2012 1

U S E R S G U I D E Last Modified: 12/06/2012 1 USER S GUIDE Last Modified: 12/06/2012 1 Contents 2 Welcome 3 User Service Activation 4 Introduction 4 Purpose 5 Key Features 6 Activate 8 Using the System 8 Login 9 Credit Sale 10 For Swipe Capable Devices

More information

Online Account Opening Customer FAQs

Online Account Opening Customer FAQs Online Account Opening Customer FAQs Q. Why are you offering this new service to customers? A. At United Bank, we always look to identify and implement ways to enhance your banking experience with us whether

More information

Broker Registration Guide for TrustFunds Authentication A- B- C Registration Steps 1-2- 3-4

Broker Registration Guide for TrustFunds Authentication A- B- C Registration Steps 1-2- 3-4 Broker Registration Guide for TrustFunds Authentication A- B- C Registration Steps 1-2- 3-4 Broker Authentication 1. From the TrustFunds website homepage, click Get Started Now to begin your Authentication

More information

Vishwa Yatra Foreign Travel Card (VYFTC)

Vishwa Yatra Foreign Travel Card (VYFTC) Vishwa Yatra Foreign Travel Card (VYFTC) Eligibility Features The card can be issued to: any bonafide citizen of India who plans to travel abroad except Nepal and Bhutan. Corporates for their employees

More information

FREQUENTLY ASKED QUESTIONS GENERAL

FREQUENTLY ASKED QUESTIONS GENERAL FREQUENTLY ASKED QUESTIONS GENERAL What does electronic payment mean to me? What options do I have? What is the best option for me? Can I choose to receive a paper check instead of an electronic payment?

More information

Personal Online Banking & Bill Pay. Guide to Getting Started

Personal Online Banking & Bill Pay. Guide to Getting Started Personal Online Banking & Bill Pay Guide to Getting Started What s Inside Contents Security at Vectra Bank... 4 Getting Started Online... 5 Welcome to Vectra Bank Online Banking. Whether you re at home,

More information

If you would like translation assistance, please contact HR Direct at 866-473-4728.

If you would like translation assistance, please contact HR Direct at 866-473-4728. Dear Associate, Limited Brands offers two cost effective, environmentally friendly ways of delivering associates pay. You can choose the option that makes sense for you: either direct deposit or a Visa

More information

A SMART WAY TO PAY. AN EASY WAY TO SAVE. Fifth Third Bank Health Savings Account

A SMART WAY TO PAY. AN EASY WAY TO SAVE. Fifth Third Bank Health Savings Account A SMART WAY TO PAY. AN EASY WAY TO SAVE. Fifth Third Bank Health Savings Account Contents Welcome 3 Getting Started 4 Logging in for the First Time 4 Forget your Username or Password? 4 Home Page 5 Make

More information

US Bank Campus Card FAQ

US Bank Campus Card FAQ US Bank Campus Card FAQ Is there a limit to a cash advance? You may receive a cash advance up to the balance on your card, however Financial Institutions may impose a limit on how much money you can receive.

More information

Prairie State Bank & Trust ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES

Prairie State Bank & Trust ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES Prairie State Bank & Trust ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES The Electronic Fund Transfers Prairie State Bank & Trust (referred to as Bank, we, our, or us ) is capable of handling

More information

Arab Bank Cards User Guide

Arab Bank Cards User Guide Arab Bank Cards User Guide 4600900 arabbank.jo A card to suit every lifestyle Coming to you from the largest Arab banking network, Arab Bank Cards entitle you to a host of benefits designed to offer you

More information

Business Online Banking & Bill Pay Guide to Getting Started

Business Online Banking & Bill Pay Guide to Getting Started Business Online Banking & Bill Pay Guide to Getting Started What s Inside Contents Security at Vectra Bank... 4 Getting Started Online... 5 Welcome to Vectra Bank Business Online Banking. Whether you re

More information

Online Banking Agreement & Disclosure

Online Banking Agreement & Disclosure Online Banking Agreement & Disclosure This Agreement provides information about the CITIZENS FIRST Online Banking service and contains the disclosures required by the Electronic Funds Transfer Act, as

More information

Understanding Your Health Savings Account (HSA) Frequently Asked Questions THE BASICS. What is a Health Savings Account (HSA)?

Understanding Your Health Savings Account (HSA) Frequently Asked Questions THE BASICS. What is a Health Savings Account (HSA)? Understanding Your Health Savings Account (HSA) Frequently Asked Questions THE BASICS What is a Health Savings Account (HSA)? An HSA is a special, tax advantaged account that is owned by you and is designed

More information

User Guide for HSBC Premier Debit Card

User Guide for HSBC Premier Debit Card User Guide for 28 N HCMC, Vietnam Thank you for choosing HSBC Premier Visa Debit Card! As a Premier cardholder, not only can you access your money from anywhere in the world, but you'll also enjoy special

More information

ipayu TM Prepaid MasterCard FREQUENTLY ASKED QUESTIONS

ipayu TM Prepaid MasterCard FREQUENTLY ASKED QUESTIONS ipayu TM Prepaid MasterCard FREQUENTLY ASKED QUESTIONS What is the ipayu Prepaid The ipayu Prepaid MasterCard provides parents with a convenient, safe way to send money to their students. Students can

More information

Higher One. Who is Higher One? Easy Refunds (OneDisburse SM ) The OneCard (OneFinance SM ) Put It All Together And What Have You Got?

Higher One. Who is Higher One? Easy Refunds (OneDisburse SM ) The OneCard (OneFinance SM ) Put It All Together And What Have You Got? OneAccount User s Guide Index Who is Higher One?...Page 2 How Your Refund is Disbursed...Page 3 Your OneAccount Is Free To Use Here s How...Page 4 Six Easy Ways To Make A Deposit...Page 5 How To Access

More information

Essential Information. NAB Business Payments Card.

Essential Information. NAB Business Payments Card. Essential Information. NAB Business Payments Card. Contents Your NAB Business Payments Card Facility 3 How your card works 4 Your Facility Billing Account 4 Individual cards 5 Primary Cardholders 5 Other

More information

Bill Payment and Electronic Funds Transfer Service Agreement

Bill Payment and Electronic Funds Transfer Service Agreement ab Bill Payment and Electronic Funds Transfer Service Agreement For more information Call ResourceLine, our interactive voice response telephone unit, 24 hours a day, 7 days a week at 800-762-1000, Option

More information

Merchant Account Service

Merchant Account Service QuickBooks Online Edition Feature Guide Merchant Account Service C o n t e n t s Introduction............................. 2 What is a merchant account?.................. 2 What types of credit cards can

More information

Your Flexible Spending Account

Your Flexible Spending Account QuickStart Guide Your Flexible Spending Account Includes: Your FSA: The Essentials Managing Your Account Using Your FSA Dollars Eligible Expenses 5 Ways to Use the Fund Documentation Register for an online

More information

TABLE OF CONTENTS. Introduction 3. General Guidelines for Successful Account Management 3. Managing Your Checking Account. 1.

TABLE OF CONTENTS. Introduction 3. General Guidelines for Successful Account Management 3. Managing Your Checking Account. 1. TABLE OF CONTENTS Introduction 3 General Guidelines for Successful Account Management 3 Managing Your Checking Account 1. Check Register 2. Planning 3. Recording Your Transactions 4. Balancing Your Account

More information

SAMPLE FSA KIT. Did you know that Flexible Spending Accounts can help you save on your health care and dependent care costs?

SAMPLE FSA KIT. Did you know that Flexible Spending Accounts can help you save on your health care and dependent care costs? Did you know that Flexible Spending Accounts can help you save on your health care and dependent care costs? It s true! Having money in a Flexible Spending Account (FSA) is like having money in the bank

More information

GUIDE GET ONLINE. Everything You Need to Access Your Account Online. SECTION ONE: Getting Started

GUIDE GET ONLINE. Everything You Need to Access Your Account Online. SECTION ONE: Getting Started GET ONLINE GUIDE Everything You Need to Access Your Account Online SECTION ONE: Getting Started As a new Online Banking user, you ll need two numbers to set up your account for online access your Membership

More information

Merchant Operating Guide

Merchant Operating Guide PB 1 Merchant Operating Guide ANZ FastPay MOBILE PAYMENT SOLUTION Contents 1. Welcome 4 1.1 Merchant Agreement 4 1.2 Contact Details 4 1.3 How to get started 4 1.4 Authorisation 4 1.4.1 Authorisation Declined

More information

Business Electronic Funds Transfer Disclosure Statement and Agreement

Business Electronic Funds Transfer Disclosure Statement and Agreement ESL Federal Credit Union Business Electronic Funds Transfer Disclosure Statement and Agreement ESL Visa Business Check Card TEL-E$L ESL Business Internet Banking ESL Online Bill Pay 1. INTRODUCTION This

More information

u.s. bank focus card Frequently Asked Questions The Focus Card What is the Focus Card? How does the Focus Card work?

u.s. bank focus card Frequently Asked Questions The Focus Card What is the Focus Card? How does the Focus Card work? Frequently Asked Questions What is the Focus Card? The Focus Card is a reloadable, prepaid debit card issued by U.S. Bank. It provides an electronic option for receiving your pay. It is not a credit card,

More information

HOT TOPIC QUESTIONS. Can t get money out of the ATM?

HOT TOPIC QUESTIONS. Can t get money out of the ATM? HOT TOPIC QUESTIONS Can t get money out of the ATM? Make sure you know your PIN number. This is a 4 digit number that you created when you activated your card. Do not try more than twice because it will

More information

Your guide to getting the most from your card

Your guide to getting the most from your card Your guide to getting the most from your card Ulster Bank debitcard Welcome to your Ulster Bank debitcard Your Ulster Bank Debitcard is accepted in 30 million retail outlets around the world, wherever

More information

General. Q. Where do I send a pay-off? A. Payoffs can be given to a Member Service Representative at the branch or mailed to:

General. Q. Where do I send a pay-off? A. Payoffs can be given to a Member Service Representative at the branch or mailed to: General Q. What is a credit union? A. A credit union is a not-for-profit organization that is owned by its members. The primary function of the credit union is to serve its members. Credit unions focus

More information

Welcome to the convenience of a Bank of Melbourne. Visa Debit Card.

Welcome to the convenience of a Bank of Melbourne. Visa Debit Card. Welcome to the convenience of a Bank of Melbourne Visa Debit Card. Everyday Purchases Type of transaction ATM cash withdrawal In-store purchase In-store cash-out Bill payment How to access funds in Australia

More information

Metavante Bill Payment User s Guide May 21, 2002. Version 3.2.4 1

Metavante Bill Payment User s Guide May 21, 2002. Version 3.2.4 1 Metavante Bill Payment User s Guide May 21, 2002. Version 3.2.4 1 CHAPTER 1. BILL PAYMENT OVERVIEW... 3 Accessing Bill Payment For New Users... 5 To access Bill Payment from Internet Banking:... 5 To access

More information

Current Account Conditions and AccounT Information.

Current Account Conditions and AccounT Information. Current Account Conditions and AccounT Information. If you open an account with us it will be with Yorkshire Building Society (trading as Norwich & Peterborough Building Society, Norwich & Peterborough

More information

Kent Card Cardholder Guide

Kent Card Cardholder Guide Kent Card Cardholder Guide making the most of your card Contents Hello and welcome 3 First things first 4 Making the most of your Kent Card 5 Get another card for a nominated person 7 Topping up your Kent

More information

COLUMBIA CREDIT UNION ELECTRONIC FUNDS TRANSFERS AGREEMENT AND DISCLOSURE Business Accounts

COLUMBIA CREDIT UNION ELECTRONIC FUNDS TRANSFERS AGREEMENT AND DISCLOSURE Business Accounts COLUMBIA CREDIT UNION ELECTRONIC FUNDS TRANSFERS AGREEMENT AND DISCLOSURE Business Accounts This Agreement is the contract that covers your and our rights and responsibilities concerning Electronic Fund

More information

"You" and "your" mean the account holder(s) and anyone else with authority to deposit, withdraw, or exercise control over the funds in the account.

You and your mean the account holder(s) and anyone else with authority to deposit, withdraw, or exercise control over the funds in the account. FIRST BANK KANSAS Information about Electronic Fund Transfers The Electronic Fund Transfer Act and Regulation E require banks to provide certain information to customers regarding electronic fund transfer

More information

International Travel Tips. Get the most from your Visa card

International Travel Tips. Get the most from your Visa card International Travel Tips Get the most from your Visa card Using Your Visa Card to Make Purchases Abroad Your Visa card is accepted at millions of places worldwide, making it a safe and convenient way

More information

User Guide for HSBC Debit Card

User Guide for HSBC Debit Card User Guide for HSBC Debit Card Thank you for choosing HSBC Debit Card. You now have a debit card that allows you to access your funds, anywhere and anytime, with greater convenience than ever before. You

More information

Online Banking Application

Online Banking Application Online Banking Application In this Agreement the words you and your mean each person who signs this Application. The words we, us and our mean ALABAMA TEACHERS CREDIT UNION. The word PIN means your Personal

More information

Health Services provider user guide

Health Services provider user guide Health Services provider user guide online claims submission... convenient service, delivered through an easy-to-use secure web site http://provider.ab.bluecross.ca/health... convenient service, delivered

More information

Using a Flexible Spending Account

Using a Flexible Spending Account Using a Flexible Spending Account Enrolling in a flexible spending account (FSA) provides you with a well-deserved tax break. FSAs allow you to place money into your account on a before-tax basis to pay

More information

Oklahoma MasterCard Debit Card. SMART for You. Foster Care Program. Smart for Who? Smart for You. Oklahoma MasterCard Debit Card

Oklahoma MasterCard Debit Card. SMART for You. Foster Care Program. Smart for Who? Smart for You. Oklahoma MasterCard Debit Card Oklahoma MasterCard Debit Card SMART for You Foster Care Program Smart for Who? Smart for You. Oklahoma MasterCard Debit Card Frequently Asked Questions about the Oklahoma Department of Human Services

More information

Girl Scouts of the Chesapeake Bay. 2013 Cookie Program Credit Card Education

Girl Scouts of the Chesapeake Bay. 2013 Cookie Program Credit Card Education Girl Scouts of the Chesapeake Bay 2013 Cookie Program Credit Card Education Intuit GoPayment Convert your cell phone, smart phone or tablet into a highly secure and convenient use anywhere credit card

More information

ELECTRONIC NOTICES DISCLOSURE AND CONSENT. Please read this document before accessing Online Banking Services.

ELECTRONIC NOTICES DISCLOSURE AND CONSENT. Please read this document before accessing Online Banking Services. ELECTRONIC NOTICES DISCLOSURE AND CONSENT Please read this document before accessing Online Banking Services. YOU UNDERSTAND AND INTEND THAT YOUR CLICKING ON THE I AGREE BUTTON BELOW SHALL OPERATE AS AN

More information

GLOBAL EXPRESS PAYMENT CENTER

GLOBAL EXPRESS PAYMENT CENTER GLOBAL EXPRESS PAYMENT CENTER USER GUIDE V1.4 EFFECTIVE 05/14/15 TABLE OF CONTENTS 03 Get Started Set Up Terminal Required Step by Admin Set Up Users Required Step by Admin Set Up Receipt Explore Dashboard

More information

Systems Upgrade Information Frequently Asked Questions

Systems Upgrade Information Frequently Asked Questions Systems Upgrade Information Frequently Asked Questions We ll be continually updating this page to ensure you have the most accurate and up-to-date information possible. Please check back often to stay

More information

ROAMpay powered by ROAM

ROAMpay powered by ROAM ROAMpay powered by ROAM Table of Contents 1. Introduction 2. Setting up Service 3. Supporting ROAMpay Customers 4. Helpful Links and Contacts 5. ROAMpay User s Guide Welcome to ROAMpay powered by ROAM!

More information

INDEPENDENCE BANK P 0 BOX 988 OWENSBORO KY 42302 270-686-1776 ELECTRONIC FUND TRANSFER DISCLOSURE

INDEPENDENCE BANK P 0 BOX 988 OWENSBORO KY 42302 270-686-1776 ELECTRONIC FUND TRANSFER DISCLOSURE INDEPENDENCE BANK P 0 BOX 988 OWENSBORO KY 42302 270-686-1776 ELECTRONIC FUND TRANSFER DISCLOSURE For purposes of this disclosure the terms "we", "us" and our refer to INDEPENDENCE BANK The terms "you"

More information

Putting You and Your Business First

Putting You and Your Business First Putting You and Your Business First A guide to your new business accounts and services FirstMerit puts you and your business first. FirstMerit can make a true difference when it comes to helping you build

More information

Your Member Kit WELCOME. Here s everything you need to know about the transition from North Shore Manufacturers to Hanscom.

Your Member Kit WELCOME. Here s everything you need to know about the transition from North Shore Manufacturers to Hanscom. Your Member Kit WELCOME Here s everything you need to know about the transition from North Shore Manufacturers to Hanscom. Table of Contents Key Dates... 1 General Account Information... 2 Savings Accounts...

More information

DEBIT CARD FREQUENTLY ASKED QUESTIONS

DEBIT CARD FREQUENTLY ASKED QUESTIONS What is a debit card? How can I activate my debit card? What should I do if my credit card is lost or stolen or if I notice fraudulent debit card transactions? Are there transaction fees for using my debit

More information

2016 Health Savings Plan and Health Savings Account Questions

2016 Health Savings Plan and Health Savings Account Questions 2016 Health Savings Plan and Health Savings Account Questions Health Savings Plan (HSP) What is the Health Savings Plan? The HSP is a High Deductible Health Plan (HDHP) with coverage that starts after

More information

May 20, 2013 2. Do Purchase Alerts reference my Visa card number?

May 20, 2013 2. Do Purchase Alerts reference my Visa card number? Frequently Asked Questions for Purchase Alerts What is a Purchase Alert? Purchase Alerts are messages sent to you to help you manage and track your signature based Visa-processed transactions. They provide

More information

SnoPAY FREQUENTLY ASKED QUESTIONS

SnoPAY FREQUENTLY ASKED QUESTIONS SnoPAY FREQUENTLY ASKED QUESTIONS GENERAL QUESTIONS What is SnoPAY? SnoPAY allows you to view and pay your bills anywhere you have Internet access anytime you want, within the United States and Canada.

More information

Managing your checking account.

Managing your checking account. We re here for you We hope you have found this guide helpful. In the future, anytime you have a question about your account, visit a Webster branch or call us. You can rely on Webster for whatever assistance

More information

Act means the Electronic Transfer of Funds Crime Act, No. 87 of 2000 of the laws of the Republic of Trinidad and Tobago.

Act means the Electronic Transfer of Funds Crime Act, No. 87 of 2000 of the laws of the Republic of Trinidad and Tobago. SCOTIACARD CARDHOLDER AGREEMENT 1. DEFINITIONS Definitions you need to know: Act means the Electronic Transfer of Funds Crime Act, No. 87 of 2000 of the laws of the Republic of Trinidad and Tobago. Automated

More information

Online Banking - Terms and Conditions

Online Banking - Terms and Conditions Online Banking - Terms and Conditions (updated 12/2015) Welcome to electronic banking at Capstone Bank. This Agreement and Disclosure Statement for Online Banking Services (the "Agreement") describes the

More information

Mobile Banking FAQ for Business

Mobile Banking FAQ for Business Mobile Banking FAQ for Business General Questions 1. What is National Bank of Arizona Business Mobile Banking? Mobile Banking provides anytime access to your eligible account(s) from select mobile phones

More information

BUSINESS ONLINE BANKING AGREEMENT

BUSINESS ONLINE BANKING AGREEMENT BUSINESS ONLINE BANKING AGREEMENT I. GENERAL DESCRIPTION OF AGREEMENT A. WHAT THIS AGREEMENT COVERS This Agreement between you and Santander Bank governs the use of our Business Online Banking service.

More information

Only checking accounts can be used for Bill Payment purposes.

Only checking accounts can be used for Bill Payment purposes. INTERNET BILL PAYMENT SERVICE AGREEMENT The Internet Bill Payment service allows you to pay your bills electronically through a personal computer, rather than manually writing and mailing checks. You can

More information

e Z Want it? To use ezapps you ll first need to register for ezbanking and you can find those steps in the previous ezbanking section.

e Z Want it? To use ezapps you ll first need to register for ezbanking and you can find those steps in the previous ezbanking section. ezsuite ebanking Services In addition to our Commercial Services products, we have a full range of electronic services available to small businesses and individuals. If you currently use a similar Bank

More information

Reload Mobile Money FAQs 1. Buying a Reload card. Activation of a Reload account

Reload Mobile Money FAQs 1. Buying a Reload card. Activation of a Reload account Reload Mobile Money FAQs 1. What is Reload Mobile Money and Visa Card? Reload is a prepaid Mobile Money account that is activated using your cellular phone number and giving you access to your funds via

More information

easy Prepaid Cards easy Prepaid Cards

easy Prepaid Cards easy Prepaid Cards 19 easy Prepaid Cards The Vision Prepaid MasterCard is one part of the PreCash products your store already offers. This is not a credit card or payment card. It is a branded MasterCard that your customer

More information

June 30, 2015.
, Important changes to your Checking account coming August 3 rd.

June 30, 2015. <Name> <Address 1> <Address 2> <City>, <State> <Zip> Important changes to your Checking account coming August 3 rd. June 30, 2015 , Important changes to your Checking account coming August 3 rd Dear Member, As part of the integration of HealthOne into New England Federal

More information

Suncorp Bank Personal Deposit Accounts Product Information Document

Suncorp Bank Personal Deposit Accounts Product Information Document Suncorp Bank Personal Deposit Accounts Product Information Document This document contains information on Suncorp Bank Personal Deposit Accounts Kids Savings Account, Everyday Basics Account, Everyday

More information

Understanding Your Health Savings Account (HSA) Frequently Asked Questions THE BASICS. What is a Health Savings Account (HSA)?

Understanding Your Health Savings Account (HSA) Frequently Asked Questions THE BASICS. What is a Health Savings Account (HSA)? Understanding Your Health Savings Account (HSA) Frequently Asked Questions THE BASICS What is a Health Savings Account (HSA)? An HSA is a special, tax advantaged account that that is owned by you and is

More information

Frequently Asked Questions About Mobile Banking/Deposit App

Frequently Asked Questions About Mobile Banking/Deposit App Frequently Asked Questions About Mobile Banking/Deposit App What is the myazstcu Mobile App? The myazstcu Mobile App is a service that enables members to access their account information, make deposits,

More information

ReliaCard THE RELIACARD FREQUENTLY ASKED QUESTIONS

ReliaCard THE RELIACARD FREQUENTLY ASKED QUESTIONS ReliaCard FREQUENTLY ASKED QUESTIONS ***Important Information Regarding Economic Assistance TANF Payments *** The State of South Dakota has partnered with U.S. Bank to provide you with a reloadable prepaid

More information