RecordPoint for SharePoint 2013, SharePoint 2016 and Office 365 Hybrid Cloud Overview and Pricing. G-Cloud 7

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1 RecordPoint for SharePoint 2013, SharePoint 2016 and Office 365 Hybrid Cloud Overview and Pricing G-Cloud 7

2 Notice This document contains confidential and trade secret information of RecordPoint Software ( RPS ). RecordPoint Software has prepared this document for use solely with RecordPoint. Any other use or disclosure of the information herein is prohibited, and the information may not be reproduced, copied, or used in whole or in part without the prior written approval of RPS. Contacts Phone: gcloud@recordpoint.co.uk Page 2

3 Contents Notice... 2 Contacts Subscription Pricing (ex-tax) RecordPoint Support RecordPoint Core Support (provided with subscription) RecordPoint Extended Support (additional cost to subscription) Professional Services Pricing Terms... 7 Page 3

4 1 Subscription Pricing (ex-tax) RecordPoint pricing is based on an incremental per month subscription licensing model. Pricing options are featured in the table below. G-Cloud 7 - RecordPoint Incremental /month subscription pricing Product Up to 1,000 th 1,001 st to 5,000 th 5,001 st to 10,000 th 10,001 st onward RecordPoint Core (including SocialConnect) FileConnect Connect Repstor Manager Pricing Examples: 500 s RecordPoint Core x 500 s Products Users Band Price Band Price Band Price Total per Month RecordPoint Core x Total ,500 s RecordPoint Core + FileConnect + 365Connect Products Users Band Price Band Price Band Price Total per Month RecordPoint Core 2,500 1,000 x ,500 x ,990 FileConnect 2,500 1,000 x ,500 x , Connect 2,500 1,000 x ,500 x ,045 Total 3,340 2,070 5,410 7,000 s RecordPoint Core + FileConnect + 365Connect + Repstor Manager Products Users Band Price Band Price Band Price Total per Month RecordPoint Core 7,000 1,000 x ,000 x ,000 x ,390 FileConnect 7,000 1,000 x ,000 x ,000 x , Connect 7,000 1,000 x ,000 x ,000 x ,970 Repstor Manager 7,000 1,000 x ,000 x ,000 x ,300 Total 4,340 6,520 2,100 12,960 Page 4

5 2 RecordPoint Support 2.1 RecordPoint Core Support (provided with subscription) RecordPoint provides support for RecordPoint Core within UK business hours (9am-5pm excluding weekends and bank holidays). This includes: Access to RecordPoint s support portal to log and track service/product incidents; Response Service Levels related to severity of the incident (see Support service definition); Resolution of acknowledged RecordPoint service/product bugs; and Access to RecordPoint s online resources (Knowledge Base, etc). 2.2 RecordPoint Extended Support (additional cost to subscription) In addition to the standard support supplied with the software subscription, RecordPoint provides Extended Support which provides additional assistance and support with SharePoint and RecordPoint issues that may be affecting the operation or usage of RecordPoint Core. Extended Support is based on an incident model. 5 incidents are provided with the base subscription and additional incidents can be purchased as shown in the table below: Incident Pack Cost (ex-tax) 10 8, , ,000 Extended Support can also be used to triage and recommend solution paths for incidents that relate to issues with SharePoint or other Microsoft and non-microsoft 3rd party tools which may be affecting the operation of RecordPoint. Once an issue of this nature has had a solution path proposed, the proposed resolution can be delivered by the customer or its designated professional services provider (possibly including RecordPoint, who would provide a quote as a professional services activity). Any incident that is acknowledged as a bug will not be decremented from the customer s available incidents. Page 5

6 3 Professional Services RecordPoint provides deployment and migration advisory services which can be purchased under this agreement. These services cover: Requirements gathering for records management. Requirements analysis and alignment of the records management requirements with the broader goals of the EDRMS. Review of the design of SharePoint document management configuration (document types, metadata etc.) Definition of records management rules and configuration for RecordPoint. Design and configuration for physical records within RecordPoint. Training in RecordPoint. Quality assurance and review of relevant documentation. Testing and implementation support. Migration services and advice for the migration of content into the service. RecordPoint has a delivery framework that supports RecordPoint professional services engagements. This is available to customers who subscribe to the G-Cloud Service. Customers may choose to leverage this framework to support their RecordPoint implementation or, alternatively, they can choose to use RecordPoint services to assist with their implementation, as required. RecordPoint professional services day rate is 1,200 per day. If more than 10 RecordPoint consulting days are pre-purchased for consumption within a 3 month period, this will be provided at a discounted rate of 1,000 per consulting day. Page 6

7 4 Pricing Terms General Pricing Assumptions All pricing is exclusive of VAT. Prices are subject to change with 30 days notice Professional Services Pricing Assumptions Professional Services rates are exclusive of Travel and Expenses Subscription Pricing Assumptions RecordPoint Core is the core module. All other components and service offerings are optional; There is a 200 minimum; There is a minimum term of 12 months, paid in full in advance. Renewal will be annual thereafter; Customer must ensure they have any MS software needed to run RecordPoint Core and the pricing provided does not include costs of associated Microsoft licensing; and Licensing and associated maintenance and support will only be provided whilst the subscription is active and all contracted customer requirements have been met by the end customer. Page 7