organizing work design optimizing work processes streamlining industrial organization German Vocational Training Institute based on REFA Methodology

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1 organizing work design optimizing work processes streamlining industrial organization German Vocational Training Institute based on REFA Methodology

2 GVTI and it s Partners GETS - Supported by the German Governmental Organization called (GIZ) In a project supported by the German Federal Government we provide practical advice for engineering services in the production sector (automotive / renewable energies). We use innovative consulting and training measures that can be applied to small and medium enterprises in the Egyptian market, to improve the processes and the quality of their production. Increasing productivity means increasing the competitiveness of local enterprises, generating the potential for an expansion of local production. Moreover, cross-linking of universities and industries aims at increasing the employability of the students who benefit from the practical experience. - app. 350 Specialists - PPP Projects - Extensive Project Experience in MENA (Middle East & North Africa) - Head Offices in Abu Dhabi and Cairo

3 GETS - German Engineering Technology Services As a reliable transfer and engineering partner, GETS is highly versatile and skilled in adapting expertise and services to dynamic market requirements and constant technological advances. GETS has longstanding cultural and economic ties to MENA (Middle East & North Africa). Outstanding corporate executives, leading scientists and professional consultants in governmental projects, national and economic specialists as well as representatives of major universities are part of our strong network. GETS clients can expect best practice in regional development and efficient knowledge transfer as well service setup in the following example fields: workforce and production, quality request for German standards, triggering in service industries, modernization of production lines, etc. Four Companies One Goal! TÜO Certifying existing processes and operations for entry and survival in international markets. GVTI REFA Training and certifying managerial staff and workforce for competing successfully in a global environment. KONTECH Transferring and adapting technology and knowledge from European experts and institutions to recipients in Europe and the MENA region. Ackermann Engineering Project design and implementation especially for the automotive and aeronautic industries.

4 About GVTI GVTI competencies include training and relaying of know-how and management techniques based on REFA methodology, as well as the application of the wellknown ISO standards 9001, 14001, 22000, and OHSAS 18001, etc. Vocational Training and teaching of the so-called REFA methodology for process optimization within industries or organizations is at the heart of our work. The purpose of the REFA association is increasing competitiveness by specific qualifications. 4

5 REFA The REFA Association is considered to be Germany s leading organization in work design, industrial organisation and company development. Work design means creating a process oriented, optimized cooperation of work force, resources, and equipment, taking into account human capacity and demands. Industrial organization according to REFA includes planning, devising and steering of work systems including the necessary data capture, with the aim of creating a competitive and humane work process. The association has transferred know-how and knowledge as standardized vocational trainings since its foundation in 1924 in Berlin; for a long time through further education. With its continuously further developed core competences REFA contributes to optimizing the competitiveness of the economy as well as the working conditions of workers and employees. Trainers/Teachers need to complete a special train-the-trainer program before they can hold a seminar. The further education offer includes seminars and complete training programs for skilled personnel and management staff. 5

6 Key Factors of Success The determining factors for success: Top notch innovative technology Functioning corporate structures Qualified, well trained staff Work force, middle management, administration Optimally designed work systems, process orientated work organization, as well as the handling of production data, are fundamental for a company to remain competitive. 6

7 REFA Methodology The REFA Methodology includes the traditional core knowledge of REFA which is continuously updated since The core methods focus on optimizing work processes as well as on the determination and evaluation of operational data. With the methods and tools provided by the REFA Methodology one can evaluate work processes in a systematic and holistic approach; thus, the entire value added chain of an organization can be analyzed and optimized. Noteworthy of the REFA Methodology is its neutrality in tariff politics. Before a method is updated and published, the content is checked by the Confederation of German Employers' Associations (BDA) and the German Confederation of Trade Unions (DGB). 7

8 The Core Competencies - Education and Vocational Training The two core competences, further education/training and vocational training, deal with all issues of the value added chain of a company. They cover many areas of business organisation for industry, administration and health management. REFA trainings are designed, systemized and further developed in cooperation with practitioners as well as representatives of science and tariff parties. Trainers need to complete a special train-the-trainer programme before they can hold a trainings. With REFA International, the REFA Association also offers further education and consulting worldwide. Activities without borders are carried out through certified local partners or directly from the REFA base in Germany. 8

9 REFA - 21 days vocational training in work organization 21 day standard vocational training in work organization!!! provides the necessary know-how for your workforce, middle management and higher administration. Apart from the classical methods in work design and data determination the training also includes process design, process cost calculation, CIP (continuous improvement process) and quality management. your whole organization will acquire comprehensive, methodological knowledge and the necessary practical skills to design or improve work systems and processes. your skilled staff will also be trained to apply the right methods to capture data and to work with existing data for the evaluation and optimisation of work processes. 9

10 REFA - Basics of Work Organization 10

11 The REFA Training Method The courses are held by certified REFA trainers who are experienced in the practical work processes of companies. The training consists of lessons, group work and case studies. It includes practical examples from different sectors of industry as well as practice-related training to make the participants capable of applying the methods. Benefits - Participants of REFA Standard Training in Work Organisation can: analyze and design work places under ergonomic and economic viewpoints analyze business processes design efficient process-orientated work organisation apply methods of process optimisation actively participate in the improvement of business processes determine data for planning, control and cost calculation conduct cost calculations participate in the design of remuneration systems 11

12 Training Process REFA Training in Work Organisation consists of the following courses: Part I Work System- and Process Design REFA Certificate Part II Process Data Management REFA Certificate Part I + Part II REFA Training Degree in Work Organization Certificate At the end of each course the participants do a test and receive the respective REFA certificate when passing. After the successful completion of both courses, the participants are awarded the REFA Degree in Work Organization 12

13 GVTI 1164 St., Building Number 5 Morabaa El Wozara, Masaken Sheraton Cairo ::: Egypt 13

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