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1 Germanischer Lloyd Systems Certification Brooktorkai Hamburg, Germany Phone: Fax: E The GL Group does not warrant or assume any kind of liability for the accuracy, completeness or quality of the information provided. Liability claims against any member of the GL Group in relation to any loss or damage arising out of or in connection with the use or non-use of information provided, including the use of incorrect or incomplete information, are excluded to the fullest extent permissible by law. All presentations of services and products may be subject to alteration and are non-binding. Each GL Group member expressly reserves the right without notice to change, supplement or delete parts of the pages or the entire presentation of services and products or to stop the publication temporarily or definitively.

2 Assembling know-how to optimise performance Management Systems Certification

3

4 Achieving excellence with one partner In an international climate of increasingly keen competition there is a growing need for high standards of performance at all levels of a company s operations and in particular in planning and communications. This is where quality, environmental, safety, security and risk management systems play a vital role. Germanischer Lloyd (GL) offers an independent, comprehensive and competent global service in the evaluation and certification of management systems. Our global network of auditors provides customers with practical solutions and a partnership-based approach. All of our auditors can point to many years of working experience, fulfil the necessary accreditation requirements and were selected for their specific industry-related qualifications. Bringing you added value Management system standards such as ISO 9001:2008 reflect the practical experience and expertise of numerous international experts from a broad range of industries and cultures. This standard, for example, has made a key contribution to improving communication within and between companies. The most economical solution for your business is to use existing international standards as a basis for a customised management system that suits your requirements. Management systems have become a benchmark for transparency and efficiency in all sectors of the economy. A certified management system demonstrates that you run your operations professionally, shows you fear no comparisons or competition and proves you are confident enough to have your business independently evaluated by an internationally recognised certification body. The added value translates into clear benefits: GL has been setting standards in quality, technology and safety for more than 140 years. Over the years, the spectrum of services provided has steadily broadened so that GL ceased to be a pure ship classification society long ago and is now a globally operating technical monitoring group. GL has a specialist workforce of more than 6,700 operating from 208 offices in 80 countries. At Germanischer Lloyd we are proactively involved in the development of national and international standards which also ensures that our know-how is always state-of-the-art. Our business is geared to your requests, requirements and needs. The challenge we take up day for day is to offer you the best possible solution to meet your specific needs. Added efficiency: Certification offers an organisation the opportunity to cut its costs. Clearly defined targets and areas of responsibility along with optimised communication structures help avoid information losses and boost an organisation s efficiency. Transparent, well-managed documentation forms the basis for sound and reliable business methods and enables improvements to be quantified. Optimised processes can help find ways of saving energy, reducing waste or improving the quality of products. The bottom line is added efficiency and lower costs. Additional opportunities: Certified management systems are increasingly demanded in supplier contracts. They establish a recognised basis for the implementation of customer-specific demands and form the foundation for future business. Added competitiveness: You can only maintain your long-term competitiveness if you meet the challenges of today s market, e. g. for flexibility and fast responses. A certified management system is proof of a company s ability to operate at high quality levels in a customer-orientated and flexible way often one of the key requirements for successful new business and future growth.

5 Our product portfolio covers all kinds of management systems: Maritime certification Maritime certification addresses the wide range of challenges facing international shipping. It ensures that newbuildings, existing fleets, shipyards and port facilities are compliant with international regulations on security, safety, quality, performance, seafarers' working and living conditions as well as environmental issues. ILO Maritime Labour Convention, 2006 GL has been at the forefront of maritime certification for many years we put our experience and expertise at your service. GL's ILO CERT product family ensures optimum preparation and practical implementation solutions for the mandatory MLC 2006 which guarantees seafarers fair, safe and decent working and living conditions. ILO CERT allows you to avoid the bottlenecks and delays that are expected in 2010 / 2011 and guarantees a smooth, speedy transfer to MLC 2006 certification. ISPS & ISM Codes Our global network of maritime security auditors helps you achieve and maintain compliance with the ISPS and ISM Codes, thereby establishing systems to detect and deter security threats, develop shipboard safety procedures, prevent accidents and pollution incidents and improve performance. All of GL's Maritime Security (MarSec) auditors are authorized ISPS and ISM auditors. This means that combined ISPS / ISM audits, ensuring your compliance with these important Codes, are possible and save you time and money. IHM Certification GL also provides a comprehensive portfolio of services to establish an Inventory of Hazardous Materials (IHM) in preparation for the convention entry into force. This includes implementation of all necessary steps, supervision of ship recycling, software solutions to support information management and Material Declaration (MD) consulting. GL is your qualified partner to handle and meet the requirements of maritime certification throughout the life cycle of your fleet.

6 Quality management systems ISO 9001:2008 or other industry-specific quality standards are applied to certify management systems. As companies are increasingly expected to show a clear commitment to quality, certified quality management systems have become part and parcel of due diligence in today s business world. Health, safety and environment management Health, safety and environment (HSE) management has become an essential requirement of modern business. Environmental management systems may be certified to ISO Such certification is clear proof of a company s commitment to environmentally friendly products or services and sustainable development, which is undoubtedly good for its corporate image. Besides, certification is increasingly demanded to fulfil statutory environmental requirements. Safety management focuses on safe working procedures and is closely linked to health and environmental issues. Commonly applied standards are BS OHSAS 18001:2007 for all types of organisations and operations and also the specialised standards SCC and SCP for contractors. Risk management Every company faces the challenge of risk management. New technologies and changing market structures, legislation or standards demand a regular evaluation of the associated risks. GL has the expertise and experience to evaluate and advise in risk management.

7 Integrated management systems In a large organisation an integrated management system is of particular significance. It takes a holistic look at all the quality, environmental, safety and risk issues an organisation faces and comes up with mutually consistent standards and strategies. Here, too, GL has the experience and expertise to provide supportive advice and practical assistance. Greenhouse gas services Based on our global network of environmental assessors and experts GL provides validation and verification services of greenhouse gas mitigation projects such as CDM (Clean Development Mechanism), JI (Joint Implementation) and VER (Voluntary or Verified Emission Reductions). Furthermore we can support our clients in providing an independent assessment of their carbon footprint and review their greenhouse gas accounting system in accordance with ISO

8 Security management systems Security risks have to be taken seriously: theft, disruption, industrial espionage, product manipulation or counterfeiting, fraud and even terrorism. Since the assets at risk are yours or your costumers, it makes sound business sense to reduce the level of risk especially as the complex nature of today's globalisation and transport chains means all stakeholders are heavily interdependent. If one link in the chain breaks down, everybody suffers. A certified risk management system based on a uniform security standard is an important step towards tackling supply chain threats, thereby enhancing your reputation as a reliable player in the transport business. GL is the first certification body worldwide to offer accredited certification services according to the newly developed ISO security standard. Security certification is a strong tool and GL is your strong partner. A systematic move to greater efficiency Germanischer Lloyd has been accredited and approved to provide certification audits by international or national bodies such as DAP, TGA, KBA, DGA, DAKKS and Bundesagentur für Arbeit (Germany), PDV (Netherlands), TAPA, INMETRO (Brazil), ECAC (Egypt), PCA (Poland) and EMA (Mexico) which proofs the broad recognition of our certification services. Furthermore it demonstrates its capability and expertise by developing own standards in cooperation with the industry like CTQI (Container Terminal Quality Indicator), CCQI (Cool Chain Quality Indicator) and MSR (Maritime Social Responsibility).This results in on-going improvements in a customer's management system and that, in the end, adds up to better results.

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