Catalogue C/Cabárceno Nº6, Sarriguren, Valle de Egüés, Navarra - Spain- Telephone V 1.2

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1 Catalogue 2015 C/Cabárceno Nº6, Sarriguren, Valle de Egüés, Navarra - Spain- Telephone V 1.2

2 Mission and Visión Our Mission is to provide services based on the use of Territorial Information and Telecommunications Technologies, both to public administrations and to private organizations, thereby, contribute to innovation and development within the sector. Our Vision is to confirm our company a reference point as a provider of services based on the use of territorial solutions needs and for the modernization of public administrations. Achieve recognition among ITC companies as the best-performing partner in terms of innovation and business development. Tracasa 2

3 Nuestras Our Facilities instalaciones Tracasa s facilities are built on an 8,000 square meter parcel, located in the Parque de la Inovacion a research and development park in the Ecocity of Sarriguren. The building has a built-up area of more than 20,600 square meters with our headquarters and other rented offices. A total of more than 550 people work in the building. The building is equipped with energy-saving solutions that cut down its energy consumption between 35% and 65% with respect to a conventional building. (B certified) The façade is covered with 130 meters of photovoltaic panels, with a combined power rating of 21 kilowatts. Tracasa 3

4 Tracasa Basic Company Data Consolidated sales (2014): 21,4 million Annual Investment in R&D&I: employees Affiliated company: TCA Cartografía y Geomática, S.A. (TCA, S.A.). Seville, Spain. (www.tcasa.es) Tracasa 4

5 Our Nuestros Values valores Innovation Tracasa strives to be a leader in the fields of service and innovation having then a privileged position in the market. This requires us to be constantly aware on market trends, creating an environment that stimulates innovation and rewarding audacity and imagination. Customer Satisfaction Our company, as a service provider, is fully aware of the current needs of the clients. We investigate their future need and thus direct our efforts to fulfill their necessities by keeping them as a reference in all our production processes. Excellency Tracasa has undertaken to operate in accordance with our clients quality requirements, ensuring that the specified procedures are fully accomplished by our personnel, and also propose all kinds of ongoing improvement actions. Commitment to People We consider every employer to be the most knowledgeable about his/her job and, hence, fully responsible of all the activities they are involved. We strive to acquaint ourselves and give full credit for the initiative and contribution of each individual, as well as to promote the professional and personal development of our employees, through ongoing training programmes specifically adapted to the various areas of development. Confidentiality in Handling Information We believe that the information handled in the course of our activities should be processed and presented in a straightforward, accurate and truthful manner and by keeping the total confidentiality. Maximum Quality and Respect for the Environment We firmly undertake to operate in accordance with the quality requirements specified by our clients. We are in possession of the most prestigious Quality and Environmental certifications in the market., and ISO certification, regarding compliance with the information security standard. Tracasa the means and the way to innovation and development. Tracasa 5

6 Our Líneas Áreas estratégicas of Activity Software and Information Systems Engineering Rural Engineering, Cadastre and Cartography Commercial Software Territorial Information Systems Information and Data Processing Systems Tracasa 6

7 Rural Engineering, Cadastre and Cartography We specialize in capturing data by airborne sensors, carrying out topographic mapping and cadastre implementation and up-dating. Backed up by extensive and large experience in projects including data organization, standardization, environment and re parceling of land. Cadastre implementation and maintenance, land titling and registry are part of our identity. We also carry out the complete cycle of cartographic production and remote sensing studies. Our professional work team in this department graduate or higher-level degree and qualifications. is made up by 96 specialists, of which 42 with Tracasa 7

8 Rural Engineering, Cadastre and Cartography Airborne Sensors Airborne Sensors Cartography Cartographic model definition LIDAR products Terrain modelling Production of digital cartography at different scales GIS Structuring Generalisation processes Revision and quality control Topographic Work Geodesic and topographic networks Topographic plotting Boundary demarcation and staking out Orthophotography Cadastre Technical assistance Cadastre implementation Cadastre maintenance Training Coordination between cadastre and land registry Surveys, market studies, assessment papers Rural Engineering Smallholding consolidation Rural Engineering projects Environmental Impact Studies Project supervision Expropriation Cartographic and Document Archive Management Photogrammetric scanning Document scanning and indexing Content georeferencing Historic orthophoto production Archive management solutions. Automation. Tracasa 8

9 Rural Engineering, Cadastre and Cartography Products and Services Services provided to the administration Inventories Cadastral census Postal addresses Tax management and collection Town Planning Detailed cartography Detailed orthophotography Assessment of modifications Plan digitalisation and interpretation Land-related Publications Street maps Guides, Atlases Catalogues Interactive Videos and CD s Thematic publications LIDAR Digital terrain modelling Volume calculations for road projects, mining operations, etc Earth movements in public works Urban volumetry Omissions in cadastral data Tracasa 9

10 Territorial Information Systems Our know-how and experience, in conjunction with our company s cartographic production capacity, allow us to offer: Implementation of corporate Territorial Information Systems. Assessment of natural and agricultural resources Technical assistance to public administration entities. Distribution, installation and support of GIS developments and products. We provide technological solutions geared to Territorial Management, Environmental Protection, Town Planning, Agriculture, Forestry, Utilities, Emergencies, Cartography and Cadastre. In each project we perform with the state-of-the-art technologies including GIS (2D & 3D), LIDAR, Remote Sensing, GPS, electromagnetic sensors, etc. Tracasa 10

11 Territorial Information Systems Products and Services Town Planning Systematization of town planning activities and their dissemination via the web. IDE Building interoperable SDI Geoportals. Viewers Geographic viewers and proprietary extensions applicable to existing corporate systems. Utilities Water distribution network management. Portal for coordinating operations on underground conduits: water, electricity, communications. Environment Environmental information systems. Civil Defence SIG applications for civil defence: fire-fighters police Services Technical assistance and technology transfers. Assessment of natural agricultural resources Occupation maps: Cultivation and exploitation maps (MCA), Spanish Land Occupation System (SIOSE), CORINE Land Cover. Thematic Cartography: Edaphologic maps, Vegetation series maps, Fishery assessment maps. Geographic Irrigation Information system. Tracasa 11

12 Territorial Information Systems Products and Services Forestry resources: Standardization of forestry organization, combustibility maps, forest biomass assessment. Agricultural Statistics: Crop estimations, assessment of irrigated area, fruit tree inventories. Drought monitoring and restrictive measures in urban and rural areas. Strategic noise maps and action plans. Hydraulic and hydrologic studies. Manure Management Plans. Technical Assistance Aid management: FEAGA, FEADER. Vineyard reconversion. Statistical operations Department of Rural Development and the Environment. Navarra Institute of Statistics. Field controls Common Agricultural Policy Conditionality controls Aid Tools. Sitúa Tracasa 12

13 Software and Information Systems Engineering Our experience and know-how involving systems for clients such as the Economic and Finance, Justice, Local Administration and Agriculture Departments of the Government of Navarra or Police Authorities, together with the services we provide for Electronic Administration, Emergency Management or SAP, firmly establish us as a leader in the development of complete software and cycle processes. Our Software and Information Systems Engineering team, over 84 people, of which 81% hold graduate or higher-level degrees and qualifications, makes it possible for Tracasa to design, develop, maintain and operate advanced solutions in the Information Technology and Communications (ITC) field, with full commitment to our projects and clients. Our operational capacity is based on development methodology, role approach, project management, consultancy and analysis and collaboration with software factories or specialized companies. Tracasa 13

14 Software and Information Systems Engineering Products and Services CADASTRE Cadastre maintenance Management and Operation Systems Assessment systems Integration into corporate management systems: tax and collection, Business intelligence Tax Area Telematic tax processing applications Tax corporate management applications Justice Administration Process Management Area Complete cycle of automation of administrative processes: o Process Reengineering o Building applications o Implementation and change management o Operational support Development and maintenance of applications in the following areas: SAP: Economy-Finance, Human Resources, Warehouses Emergency: 112 Police Integration solutions: Court Proceedings Management Solutions: AVANTIUS WEB RDB management GIS BPM e-administration Tracasa 14

15 Gestión de Deudas Nuestro equipo, compuesto por más de veinte personas, colabora con los servicios competentes de las Haciendas Públicas en la óptima realización y efectividad de la gestión recaudatoria de los ingresos públicos. Nos avalan veinticinco años desarrollando la actividad. Tracasa 15

16 Gestión de Deudas Productos y servicios Reclamación de declaraciones y modelos informativos no presentados. Reclamación de incumplimientos de aplazamientos. Gestión de deudas en recaudación ejecutiva. Gestión de deudas en procedimientos especiales. Informes sobre recursos relacionados con la recaudación. Colaboración en la gestión y tramitación de prescripciones, insolvencias y derivaciones de responsabilidad. Acciones auxiliares de investigación para su incorporación a las actuaciones inspectoras. Procesos informáticos a efectos de la confección de parámetros y estadísticas de naturaleza económica, análisis y comprobación de aplicaciones. Recepción, validación y ensobrado de envíos postales. Práctica efectiva de notificaciones en persona. Identificación de titulares de información. Tracasa 16

17 Information and Data Processing Systems In this area and with 50 specialists, we provide a Contact Centre services to our clients via a multichannel platform (telephone, mail, fax, SMS, , web call or chat). The provision of outsourced customer care services has had a considerable growth in recent years. As a result of this evolution, our company has established itself as a trusted business partner maintaining close communication with the clients. Our knowledge of technological processes, coupled with our experience, allows us to offer comprehensive tailored solutions, with a fully professional service provided by the best possible human team with substantial investment in innovation. Our platform is designed to provide 99% availability to our clients using two telephone operators on a fully differentiated fibre access system. Tracasa 17

18 Information and Data Processing Systems Products and Services Call Center Technical assistance and support: Telematic tax and contracting system. Processing of Hunting and Fishing permits and licenses. Support for Salary Pay-role Systems. Applications for scholarship aids. Support for aids.european Common Agrarian Policy. Taxpayer information and assistance centre for tax-related administrative procedures Household appliances and vehicle scrappage aids. Navarra Government Anti-crisis Plan measures services. Enquires and investigation services Front Desk Citizen Information and Assistance service. Tax information helpdesk services. Consumer information services. Data Processing Centre. Document scanning. Data entry for Tax Campaign. Assistance in Vote-counting for political elections. Deed Services Analysis and processing of deeds. Tracasa 18

19 Products We have developed solutions that optimize resources and make work vastly easier for users. Our efforts are driven by the aim of enabling end users to have a better experience while effortlessly fulfilling their requirements need. The standard implementation of our product is the ideal starting point to work towards best practices. Our Products Geobide Isótopo GeoSas Tracasa 19

20 We work for We make work easier for Central and Provincial Governments in their various departments: Agriculture, Economic and Finance, Environment, Justice and Public Works. In addition, we provide comprehensive services to Town Councils, covering both management services and technical advice or inspection services. Major Companies Central Administration and Autonomous Communities International Regions, Provinces and Town Councils.

21 Central Government, Autonomous Communities and Regions Our relationship with the Public Administration has allowed us to acquire, during years of services, a high level of knowledge and familiarity with administrative processes. The differentiating added value we offer, allows us, to undertake, with the highest assurances of success, a whole range of projects for many national or international public administration entities. Our position in the market requires us to keep our technical and human structures constantly updated and competitive, thereby our company can provide a high-quality, innovative services. Tracasa 21

22 Provinces and Town Councils. Over 25 years of service to local administrations have allowed us to grow steadily, offering a higher level of quality and a broader range of products and services to local administrations. Our main objective is to provide services based on the use of territorial information and of information technologies, thereby contributing to innovation and development at all levels. We provide the following services. Cadastre maintenance and cartography. GIS LIS services and products. Street Maps. Tax Collection applications. Inspections for business activity, vehicle taxes etc. Inventories Appraisal Reports Training Tracasa 22

23 Major Companies TRACASA, also works for major private corporations, offering them our broad ranges of services. The diverse nature of our portfolio, services, products and projects makes Tracasa a company open to new challenges, capable of providing innovative solutions which confirms us an appealing, dynamic company capable of taking on new challenges. Tracasa 23

24 International Tracasa has been active for a number of years in developing major Cadastre, Cartography and Territorial Information Systems projects. The experience accumulated over this period of time has allowed us to enter as a strong company in the Latin American market. Ambitious projects have been executed in Argentina, Guatemala, Mexico, Nicaragua, Paraguay and presently in Costa Rica. Nowadays, the International activity has been increased with projects in the African market in Equatorial Guinea and Algeria. Our experience in Europe has become stronger by participating various European Union programs and training courses. in joint financing projects under We have executed a cartographic project in Italy and actually we are involved in a urban cadastral project in Albania. Tracasa 24

25 Proyectos europeos International Our experience in Europe apart from the different projects carried out, is reinforced by participating in joint financing projects under various European Union programs related to standardization and added value services. GeoSmartCity Contributes to the Smart City implementation by establishing a cross-platform, re-usable and open hub able to publish open geographic information and to provide specialized services based on open standards. G-NEXT Enhancement of Crisis Management Response Services in rush and non-rush mode to exploit a set of Services able to provide reliable support to the EU External Actions services. smespire The purpose is to encourage and enable the participation of SMEs in the mechanisms of harmonizing and making large scale environmental content available HLANDATA Creating value-added services based on harmonized land Use and Cover data BRISEIDE Based on the previous experiences, the aim is to create value-added services for the management of temporal data series, analysis and geo-processes, interactive viewing using real and operational user data harmonization of Addresses at the European- EURADIN Setting up a Good Practices Network to promote the wide level in order to ensure their interoperability. NATURE SDIPlus Defining a Good Practices Network for setting up a spatial data infrastructure on Nature Conservation at the European-wide level. Tracasa 25

26 Nuestro Our Equipment equipamiento COMPUTER EQUIPMENT 68 Physical servers in operation Centralized data storage system with 195 Terabytes of usable capacity PHOTOGRAMMETRY AND ORTHOPHOTOGRAPHY 2 APPLANIX 510 inertial navigation systems 11 stereoscopic digital photogrammetric stations INTEGRAPH (PHOTOSCAN) flatbed photogrammetric scanner 2 Ultra Scan 5000 flatbed photogrammetric scanners LEICA DSW600 photogrammetric scanner TOPOGRAPHY GPS Equipment 3 TRIMBLE 4000 SSE GPS receivers L1 & L2 TRIMBLE 4000 SSI GPS receivers L1 & L2 TRIMBLE 4700 SSI GPS receivers L1 & L2 LEICA RX XC GNSS receiver Total Stations LEICA T1100 LEICA TC805L LEICA TC703 Tracasa 26

27 Nuestro Nuestras Our Equipment equipamiento instalaciones SOFTWARE Databases ORACLE SQL SERVER INGRES INFORMIX ACCESS Cartography Software MICROSTATION MGE IRAS-B IRAS-C I NTERPLOT TIN-CIP by ISM SYSIMAGE by ISM DIGI version 2003/2007 PAT-M DTMmerge.ZIP PAT-B/GPC Photoshop Adobe Illustrator AutoCad Freehand G.P.- Survey TRIMNET Plus ATP (Aerotriangulation) ORIMA INPHO: (Macht T, Macht AT, DTMaster, ORTHOMaster, ORTHOVista) Seam Editor GIS Software ArcGIS ERDAS GEOMEDIA (Intergraph) ER-Mapper (Unix & W-NT) ER_Viewer ECW Image Header Editor IMAGINE 9.1/8.7 GEOGRAPHICS (Bentley) SMALLWORLD (Unix & Windows) MAP-INFO SPANS (OS2 & Windows) Global Mapper PHOTOGRAMMETRIC FLIGHT EQUIPMENT P68 TC OBSERVER Airplane LEICA ADS80/ SH 82 Aerial camera LEICA ALS60 LiDAR system FPES 10 & AEROPLAN 60 FCMS Flight planning software GNNS/INS IPAS PRO/ GRAFNAN Data processing software X PRO Image post-processing software TerraScan/ TerraMatch/ TerraModeler LIDAR data post-processing software Tracasa 27

28 Products and Services Tracasa has defined itself, over the years, as a company that specializes in offering customized products and services to its clients. As a result of this operating approach, a number of products have been developed on stand-alone basis. The number of such products keeps growing every day, widening the scope of the company s catalogue. Tracasa 28

29 Product Data Sheet Portal for Coordinating Underground Conduits This portal offers a platform for the coordination and management of underground conduits. This centralized information system allows viewing of the various operators networks, as well as monitoring the progress of the work at hand. The project begins by defining the information to be shared by each partner, specifying its characteristics, update plan and geographical scope, together with the design of the conceptual model and the development of the portal. Tracasa also takes care of the overall operation of the system. OBJECT Improving the control and management of utility conduits in Navarra. Reducing the disturbances caused to the public by opening up and resealing road surfaces for conduit works. Reducing unnecessary breaks in conduits and their consequences: discontinued service, blackouts etc, repair costs, customer claims, lawsuits, etc. Tracasa 29

30 Product Data Sheet Value added applications based on LiDAR technology Objective: the acquisition of exhaustive knowledge of the territory LiDAR, Light Detection and Ranging Tracasa is fully involved with this system, collecting topographic and cartographic data and elaborating DTM (Digital Terrain Model) and a DSM (Digital Surface Model). LiDAR is used in a wide range of value-added applications: Hydraulic organization: the elevation models are fed into the various onedimensional or multidimensional hydraulic models. Forestry organization: LiDAR provides the vertical structure of the vegetation in order to obtain the main parameters for stock, growth and season quality estimation calculations. Cadastre and town planning: Detection of new built areas. Engineering: Cartography of power lines and modeling of catenaries. Tracasa 30

31 Product Data Sheet Value-added Remote Sensing applications This service fulfils the need for land occupation data through the application of remote sensing techniques and statistical models. Among others we apply remote sensing for the estimation of crops, agricultural statistics production of land occupation cartography, monitoring restrictive measures during droughts and urban consolidation areas. Remote sensing provides an overall view of the territory at a given moment and time. We possess the necessary know-how of the latest applicable technologies: block ortho-rectification, topographic, atmospheric and radiometric corrections, image merging, index calculation, intelligent classifiers (classifications by object taking into account not only the radiometry but also texture and morphology aspects, decision trees and neuronal networks, change detection) Applications: Irrigation water management: this requires, as an essential condition, determining the size of the irrigated area and the crops grown on it. It also allows us to carry out a monitoring of irrigation water allocations. Urban water management: remote sensing is an effective tool for monitoring the use of water in urban recreational areas (swimming pools and green areas). It also allows monitoring of urban consolidation for water need assessment purposes.. Farming and territorial management policies: for the purposes of designing farming subsidy and territorial management policies, remotesensing allows us to identify the existing types of land use and crops. Moreover, it can be used as a control tool on subsidy schemes. Tracasa 31

32 Product Data Sheet Technical assistance for the management of official subsidies linked to farming, livestock raising and plant sanitation. The Common Agricultural Policy (CAP) governs a large number of specific subsidy lines; Tracasa is actively involved since 1993 in all the stages associated with the subsidies financed by FEAGA and FEADER We have extensive experience in the following lines: Implementation and maintenance of the SIGPAC (agricultural properties geographic information system). Revision of current regulations and translation into action protocols and procedures. Advice to farmers and stockbreeders, communications, talks. Monitoring and control of application and amendment capture programs. Reception, review and assessment of applications. Administrative controls and field controls. Drawing up official reports and notifying incidents. Handling queries and complaints from farmers. Payment control, monitoring and settlement. Writing reports. Resolution of appeals, follow-up and execution of results. Tracasa 32

33 Product Data Sheet Implementation of corporation Territorial Information Systems, both of a transversal and a thematic nature. We possess the technical and human capabilities required to undertake the implementation of TISs aimed at facilitating the use and distribution of geographical data, allowing the harmonization of data and services, lending greater modernity to corporations, and enhancing the efficiency and handling of the services. We are experts in: Data production, processing and standardization. Generation and maintenance of data and metadata models. Software: we have the capability to undertake such projects using various kinds of technologies: Tracasa proprietary technology (based on the Geobide family), commercially available products (ESRI) and open-source software (Map-Server, Geo-Server, Open Layers, Geo-NetWork). Hardware and Communications. Design of action procedures. Strategy and organizational aspects: people are the key element to ensure that a SIT will work. Tracasa 33

34 Product Data Sheet AVANTIUS WEB. Justice Department Information System Avantius web is an integral judicial file management product which permits the different judicial, public prosecution and forensic bodies, and any other internal or external professional to enter a process equipped with due security, and intervene in a single file for its resolution. Its main functions are the Recording and Distribution of all the documents presented before the Justice Department, the Processing of such matters, the Sending of information to other jurisdictional offices and services, Information searches and the statistical Use of the information recorded. Currently, more than 140,000 files are processed in Navarra a year with more than 1,600,000 associated documents, serving 49 judicial organs and more than 650 users, including civil servants, judges, magistrates, public prosecutors, clerks of court, coordinators, advanced and maintenance users, and the central administrator,.. and in the case of Cantabria (application called Vereda GP instead of Avantius web) are processed more than 1,700,000 associated documents, serving 61 judicial organs and more than 850 users. Avantius also integrates with other agencies involved in justice through applications or satellite services to Avantius, highlighting 3 by its contribution to the procedural agility and the approach to the digital file: - Integration with SITRADE, Module Provincial Police penal complaints (also developed by Tracasa), which allows reception telematics penal complaints. - PSP (The justice professional services Portal). It allows the main external professionals of the judicial process (lawyers, social graduates, State advocacy, Legal advice of the Government, FOGASA, TGSS, INEM) to interact with the judicial file management, facilitating their work and simplifying its procedures. This system allows them access to your judicial files, as well as the presentation telematics writings of process or judicial notification telematics reception. Tracasa 34

35 Product Data Sheet AVANTIUS WEB. Justice Department Information System - SICC (Information System, Control and Consultation of the General State Prosecutor's Office). Ensures that all the information required by FGE, is supplied from the Avantius system, and is treated and incorporated to the SICC system. Avantius Web allows each Judicial to the following operational - Recording and sharing of judicial files for processing. - Individual or mass processing of templates and generation procedures. - Inbox showing the judicial Affairs, writings, documents, notices...transmitted or electronically generated by other judicial. - Search judicial procedures by different criteria. - Referrals of judicial proceedings and insertion of notes in judicial files. - Accumulations between judicial affairs of the same court. - SCACE shipments. Además cuenta con funcionalidades clave - Prosecutor module (total integration between judicial and Prosecutor's Office). - Module incorporation and signing of electronic documents to the judicial file. - Registration and management of judicial indictments. - Institute of Legal Medicine. - Telematic exchange of requests judicial aid between judicial districts. - Interoperability with other agencies: Navarra police force, General Council of Judicial power (CGPJ), General Prosecutor's Office of the State (FGE). - Compliance CGPJ Compatibility Test. Tracasa 35

36 Product Data Sheet Process management: complete cycle of automation of administrative procedure management Consultancy for the optimum redesigning of processes and the design of integrated information models in the Administration. Building and implementing the administrative processing platform, operation support and collaboration in adaptations required by changes in the Organization. In the case of the Autonomous Government of Navarra, the above services have ultimately led to the development and implementation of the corporate dossier manager which allows: Having in place a management monitoring system, providing constant information on the progress of dossiers and their processing times. Instant access to the data of any specific business. Swift consultation and report writing. Speeding up administrative transactions, as well as the management of associated documentation (applications, reports, notifications, etc.) through the use of templates that can be filled in automatically. Improving the standard of service provided to the public and to companies, setting up new channels of communication and allowing individuals and companies to obtain information at any time regarding the current status of their files. Real-time integration with the electronic registration, notifications and economic-financial management (SAP) systems. Our scope of experience covers procedures involving approval and registration, aid and subsidies, inspection and fines, information to third parties, appeals These projects have been carried out in the Departments of Innovation, Business and Employment, Presidency, Justice and the Interior, Education, Rural Development and the Environment, Social Affairs, Family Affairs, Youth and Sport, and Housing and Land Organization. Tracasa 36

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