Opportunity overview
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- Rafe Wade
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1 Opportunity overview Organizational change-capability development resource phone: v3tbo 1
2 Challenges to Organizational Change CHANGE IMPLEMENTATION High failure rate of change initiatives Low stakeholder engagement during implementation Use of ad-hoc approaches to change Difficulty sustaining changes over time Existing learning materials fail to inspire positive change behaviours CHANGE MATURITY Lack of wide understanding of change management concepts Organizations struggling to build internal change capability Many organizations lack repeatable change management processes Lack of coherent & consistent approach to change throughout organizations solution? 2
3 Introducing the The Change Activation Toolkit is an innovative suite of organizational change management learning & implementation resources. Using unique, highly-engaging animated videos, workshop facilitation guides and handout materials, stakeholders at all levels are equipped with a clear understanding of crucial change concepts & practices, as well as the tools with which to implement change. Builds organizational change capability Supports all change models & methodologies Assists implementation initiatives Aligns stakeholder understanding Contact us for license & pricing details: info@tbointl.com 3
4 Organizational Development Themes The Change Activation Toolkit supports these organizational development themes: Build Change Foundations Foster Change Leadership Communicating Change Analysing Change Needs Change Implementation Sustaining Change Contact us for license & pricing details: 4
5 Key Benefits Aligns leadership, management and workforce understanding of change Unique, highly visual materials ensure engagement from stakeholders at all levels Acts as a go-to resource supporting a change ready organization and transformational leadership objectives Accelerates learning and achievement of organizational Change Management Agility Supports all existing change models, methodologies & frameworks Affirms Change Management principles with clear and easy-to-understand guidance in transforming attitudinal change behaviour issues Integrates experiential-based learning into existing organizational learning programs Enables openings for action, collaboration and co-creation supporting sustained change capabilities Contact us for license & pricing details: info@tbointl.com 5
6 Learning Modules Eighteen innovative learning modules support the organizational development themes: Contact us for license & pricing details: 6
7 Development theme: Build Change Foundations An excellent introduction to change for stakeholders at all levels throughout an organization. Development theme: Foster Change Leadership Build a change leadership development program or boost the change understanding of managers and change sponsors. Contact us for license & pricing details: info@tbointl.com 7
8 Development theme: Analyzing Change Needs Empowers organizations to diagnose and understand their change needs by investigating the present and desired situations in depth. Development theme: Change Communications Support those leaders communicating change as well as change managers planning change communications. Contact us for license & pricing details: 8
9 Development theme: Change Implementation Crucial practices for change leaders and frontline managers whilst change programs are underway. Development theme: Sustaining Change Ensure change sticks. Support the ongoing maintenance of changes made. Contact us for license & pricing details: 9
10 Module Features Each learning module contains everything needed for delivering a transformational learning session of between 15 minutes and 2½ hours: Animated video PowerPoint slide deck Templates & handouts Workshop facilitation guide Activity materials Further reading guide The facilitation guides are comprehensive enough to allow workshops to be led either by an experienced change agent or an individual new to change (such as a frontline manager). This empowers organizations with an internal capability for leaders throughout the organization to lead impactful experiential change learning programs. Contact us for license & pricing details: info@tbointl.com 10
11 Learning Activities Within each module, facilitators can choose from a number of learning activities depending on participant needs, experience levels & available time: Activity Title Target audience Suggested timing 1 Animated video (8:40 mins) Knowledge-check discussion Personal reflections All learners 15 to 30 minutes 2 Different types of measurement discovery activity All learners 30 minutes 3 The change report card activity Learners new to change 35 minutes 4 Measuring the benefits activity Executives, experienced change agents, sponsors 45 minutes 5 Wrap-up & set personal commitments All learners 15 minutes In the above example, a learning workshop of between 1hr and 1hr 15mins has been selected. Contact us for license & pricing details: info@tbointl.com 11
12 Implementation Tools These included tools and templates can be used in support of your organizational change initiatives: Personal response to change tools Appreciative enquiry worksheet Personal change readiness self-assessment Personal lessons from change worksheet Risk assessment tools Risk assessment template incl. example responses Stakeholder analysis tools Stakeholder mapping document Stakeholder profile document Readiness assessment Organizational readiness assessment worksheet Gap analysis SWOT analysis worksheet Three scenario examples provided Sponsor involvement tools Sponsorship-style self-assessment worksheet Sponsor roadmap worksheet Communication tools Planning a communication strategy worksheet Communication channel matrix Message crafting template Stakeholder communications grid Storytelling story structure template Tailor the message worksheet Vision statement worksheet Resistance management tools Overcoming resistance worksheet Resistance contingency planning matrix template Cultural analysis tools Cultural analysis template Learning & training tools Stakeholder training needs analysis template Training needs analysis scenario example Measurement tools Benefits measurement planning template Project change management Project planning worksheet template Contact us for license & pricing details: info@tbointl.com 12
13 Integration with Change Methodologies The Change Activation Toolkit has been designed to boost engagement with all change methodologies, models and frameworks, including: ADKAR Model for Change Management AIM (Accelerating Implementation Methodology) Beckhard & Harris Change Management Process Boston Consulting Group (BCG) Change Delta Bridges Leading Transition Model for Change The Change Leader s Roadmap Model GE s Change Acceleration Process (CAP) John Kotter Eight Step Model for Change Kubler Ross Change Curve Model Kurt Lewin s Three Stage Change Model LaMarsh Change Management Model People Centered Implementation (PCI) Prosci Enterprise Change Management Prosci Change Management Levers Viral Change Roadmap Model Our online compatibility guide outlines which Change Activation Toolkit modules support the various stages of the above change approaches. Please find an example on the next slide. Contact us for license & pricing details: info@tbointl.com 13
14 Example Integration with Methodology This example shows which Change Activation Toolkit learning modules can be used to support and build engagement at the various stages of the ADKAR model for change: ADKAR stage Awareness Desire Knowledge Ability Reinforcement Change Activation Toolkit learning modules that support this stage Choosing Communication Channels Creating a Communication Strategy Thinking about Organizational Change Inspiring Action not Despair Telling Stories Accommodating Different Communication Styles Learning & Coaching as Change Enablers Overcoming Resistance Four Common Responses to Change Culture and Change Measuring Change Effectiveness Please visit our online compatibility guide to view compatibility tables for other change models, methodologies and approaches. ADKAR is a registered trademark of Prosci Inc. and is not affiliated with the Change Activation Toolkit. Contact us for license & pricing details: info@tbointl.com 14
15 Facts & Figures More than 15 change practitioners, consultants and academics from 4 countries were involved in the development of the Change Activation Toolkit 18 modules explore change concepts in a clear & memorable manner Toolkit modules contain over 125 minutes of highly engaging animated videos Over 200 handouts, templates & worksheets are included Over 100 articles, books, research studies and frameworks are listed in the further reading resource guide Over 90 terms defined & explained in straightforward, clear language in the included change management glossary Over 750 illustrations were created by 2 artists to ensure the Toolkit s animated videos are unique, memorable and engaging Over 50 unique change stakeholder characters appear in the videos, each portraying a different response to change Contact us for license & pricing details: info@tbointl.com 15
16 Background Accelerated Learning Principles The Change Activation Toolkit has been designed following accelerated learning principles. This ensures its materials are highly accessible, engaging and memorable, resulting in tangible improvements in change stakeholder skills, attitudes and behaviors. If you can t explain it simply, you don t understand it well enough. Albert Einstein Expert Contributors The Change Activation Toolkit is the result of a year-long collaborative effort between change practitioners, academics and business education specialists to ensure it reflects best practice and meets the needs of real-world change initiatives. Teena Cochran USA Claire Dellar UK Jean Deslauriers Canada Candy Mirrer USA Karen Noble USA Valerie Roy USA Dave Soock Canada Betsey Upchurch USA Contact us for license & pricing details: info@tbointl.com 16
17 Testimonials The Change Activation Kit could help organizations improve synergies during any type of change initiative, reducing risks, speeding up the change process without impacting personnel s morale, thus increasing the overall success and effectiveness of the change. Jessica Minghinelli, Process & Quality Lead, Xerox Europe Ltd It can be used to train change management skills and also a tool for trainers to use to ensure consistency of messaging. I love how you provide suggestions of how to use, when to use, cheat-sheets and checklists, and how it links to different methodologies. It makes it a one stop shop. Ania Szpakowski, Change Program Manager, Zurich Insurance The materials cover the whole range of change management practice. For busy people who need answers now, or for reflective practitioners seeking to deepen their knowledge, this toolkit is invaluable. Dr Philip Stiles, Cambridge Judge Business School, University of Cambridge Contact us for license & pricing details: info@tbointl.com 17
18 Pathways to Success How TBO International s offerings can ensure your organization achieves its objectives: Organizational objective: Development strategy: Change Activation Toolkit TBO International offerings: Training programs Consulting services Develop internal change capability Build upon current methodology Implement change project Do it yourself optional optional Facilitated learning optional Build expertise optional optional Do it yourself optional optional Use coaches optional Do it yourself optional optional Use coaches optional optional Outsource optional optional Contact us for license & pricing details: info@tbointl.com 18
19 Next steps Contact TBO International for license & pricing details: We ll be happy to offer: phone: insights into how we can implement the Change Activation Toolkit within your organization to boost change engagement and effectiveness delivery options based on your goals and strategy a demonstration of the Change Activation Toolkit customization options including organization-specific terminology, bespoke modules and learning activities further testimonials & customer references TBO International is a licensed distributor of the Change Activation Toolkit Branded Well LTD.
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