Request for Expressions of Interest IT System Consultant

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1 Election Commission Secretariat Preparation of Electoral Roll with Photographs and Facilitating the Issuance of National Identity Card Project Islamic Foundation Building Agargaon, Dhaka. No. PERP&FINIDC/Ops/048/2011/2608 Date: 26 June, 2011 Request for Expressions of Interest IT System Consultant The Government of the People s Republic of Bangladesh will be receiving a credit for Identification System for Enhancing Access to Services (IDEA) project from the World Bank (WB). The project s objective is to establish a secure, accurate and reliable National ID system in Bangladesh. The BEC intends to apply part of credit to cover eligible payments for the services of an individual consultant, who will work as IT System Consultant. IT System Consultant will be responsible for assisting BEC in all IT related matters including providing support to help implement the project successfully and directly reports to the IT System Manager of NIR Wing (proposed) of BEC. Educational Qualification and Experience Should be Graduate in Computer Science. Should have at least 10+ years practical experiences in ICT field and ICT management, and 3 years practical experiences in Biometric and demographic data etc. Practical knowledge on minimum 15TB database creation, migration and maintenance, data center establishment and maintenance, biometric matching application, Voter registration and management application. Work experience in NID card production process, oracle exadata, database machine and voter databases will be given preference. Assignment Duration & Selection Procedure: The total duration of the assignment is estimated to be about one (1) year, with a provision of extension subject to Project requirement. IT System Consultant will be selected in accordance with the procedures set out in the World Bank s guidelines, Selection and Employment of Consultants by World Bank Borrower and also in accordance with the Public Procurement Regulations, 2008 Complete EOIs must be submitted to the following address by 20 July, EOIs should contain the interest in the assignment and include an updated professional resume. Interested consultants may obtain further information, including the detailed terms of reference (TOR) from the Address below during office hours and from the website. AKHTARUZZAMAN SIDDIQUE Brigadier General Project Director (Proposed) Proposed Identification System for Enhanced Access Services (IDEA) Project Bangladesh Election Commission Secretariat Islamic Foundation Building, Agargaon, Dhaka Phone : , Fax ; website:

2 Election Commission Secretariat Preparation of Electoral Roll with Photographs and Facilitating the Issuance of National Identity Card Project Islamic Foundation Building Agargaon, Dhaka. No. PERP&FINIDC/Ops/048/2011/2609 Date: 26 June, 2011 Request for Expressions of Interest Database Expert The Government of the People s Republic of Bangladesh will be receiving a credit for Identification System for Enhancing Access to Services (IDEA) project from the World Bank (WB). The project s objective is to establish a secure, accurate and reliable National ID system in Bangladesh. The BEC intends to apply part of credit to cover eligible payments for the services of an individual consultant, who will work as Database Expert. The Database Expert will be responsible for assisting BEC in all database related matters and directly reports to the IT System Manager of NIR Wing (proposed) of BEC.. Educational Qualification and Experience Should be graduate in Computer Science. Should have at least 4 years practical experiences in ICT field and ICT management and 3 years practical experiences in data base creation and maintenance etc. Practical knowledge on data centre establishment, maintenance and on Voter registration and management application. Work experience in NID card production process and knowledge on voter database will be given preference. Assignment Duration & Selection Procedure: The total duration of the assignment is estimated to be about one (1) year, with a provision of extension subject to Project requirement. The Database Expert will be selected in accordance with the procedures set out in the World Bank s guidelines, Selection and Employment of Consultants by World Bank Borrower and also in accordance with the Public Procurement Regulations, 2008 Complete EOIs must be submitted to the following address by 20 July, EOIs should contain the interest in the assignment and include an updated professional resume. Interested consultants may obtain further information, including the detailed terms of reference (TOR) from the Address below during office hours and from the website. AKHTARUZZAMAN SIDDIQUE Brigadier General Project Director (Proposed) Proposed Identification System for Enhanced Access Services (IDEA) Project Bangladesh Election Commission Secretariat Islamic Foundation Building, Agargaon, Dhaka Phone: , Fax; Website:

3 Election Commission Secretariat Preparation of Electoral Roll with Photographs and Facilitating the Issuance of National Identity Card Project Islamic Foundation Building Agargaon, Dhaka. No. PERP&FINIDC/Ops/048/2011/2610 Date: 26 June, 2011 Request for Expressions of Interest Hardware Engineer The Government of the People s Republic of Bangladesh will be receiving a credit for Identification System for Enhancing Access to Services (IDEA) project from the World Bank (WB). The project s objective is to establish a secure, accurate and reliable National ID system in Bangladesh. The BEC intends to apply part of credit to cover eligible payments for the services of an individual consultant, who will work as Hardware Engineer. The Hardware Engineer will be responsible for all hardware related activities including necessary software related issues and directly reports to the IT System Manager of NIR Wing (proposed) of BEC. Educational Qualification and Experience The Hardware Engineer Should be Diploma/Graduate in Information Technology. Should be completed professional course in ICT field. Should have 3+ years of practical experiences in IT and maintenance internet equipments. Work experience in NID card production process, practical knowledge on data center establishment, maintenance, Voter registration, voter database management application will be given preference. Assignment Duration & Selection Procedure: The total duration of the assignment is estimated to be about one (1) year, with a provision of extension subject to Project requirement. The Hardware Engineer will be selected in accordance with the procedures set out in the World Bank s guidelines, Selection and Employment of Consultants by World Bank Borrower and also in accordance with the Public Procurement Regulations, 2008 Complete EOIs must be submitted to the following address by 20 July, EOIs should contain the interest in the assignment and include an updated professional resume. Interested consultants may obtain further information, including the detailed terms of reference (TOR) from the Address below during office hours and from the website.. AKHTARUZZAMAN SIDDIQUE Brigadier General Project Director (Proposed) Proposed Identification System for Enhanced Access Services (IDEA) Project Bangladesh Election Commission Secretariat Islamic Foundation Building, Agargaon, Dhaka Phone: , Fax; Website:

4 Election Commission Secretariat Preparation of Electoral Roll with Photographs and Facilitating the Issuance of National Identity Card Project Islamic Foundation Building Agargaon, Dhaka. No. PERP&FINIDC/Ops/048/2011/2611 Date: 26 June, 2011 Request for Expressions of Interest Network Expert The Government of the People s Republic of Bangladesh will be receiving a credit for Identification System for Enhancing Access to Services (IDEA) project from the World Bank (WB). The project s objective is to establish a secure, accurate and reliable National ID system in Bangladesh. The BEC intends to apply part of credit to cover eligible payments for the services of an individual consultant, who will work as Network Expert. The Network Expert should be responsible for network planning and implementation including add/modify/upgrade network systems and directly reports to the IT System Manager of NIR Wing (proposed) of BEC. Educational Qualification and Experience The Network Expert should be Graduate in Computer Science. Professional Certification should be Cisco Certified Network Professional (CCNP) The Network Expert should have at least 6+ years practical experiences in IT field and Network management and maintenance. Work experience in NID card production project. Practical knowledge on data center establishment and maintenance, voter registration and management application. Working knowledge on voter databases will be given preference. Assignment Duration & Selection Procedure: The total duration of the assignment is estimated to be about one (1) year, with a provision of extension subject to Project requirement. The Network Expert will be selected in accordance with the procedures set out in the World Bank s guidelines, Selection and Employment of Consultants by World Bank Borrower and also in accordance with the Public Procurement Regulations, 2008 Complete EOIs must be submitted to the following address by 20 July, EOIs should contain the interest in the assignment and include an updated professional resume. Interested consultants may obtain further information, including the detailed terms of reference (TOR) from the Address below during office hours and from the website. AKHTARUZZAMAN SIDDIQUE Brigadier General Project Director (Proposed) Proposed Identification System for Enhanced Access Services (IDEA) Project Bangladesh Election Commission Secretariat Islamic Foundation Building, Agargaon, Dhaka Phone: , Fax; Website:

5 Election Commission Secretariat Preparation of Electoral Roll with Photographs and Facilitating the Issuance of National Identity Card Project Islamic Foundation Building Agargaon, Dhaka. No. PERP&FINIDC/Ops/048/2011/2613 Date: 26 June, 2011 Request for Expressions of Interest Monitoring & evaluation Jr. consultant (National) The Government of the People s Republic of Bangladesh will be receiving a credit for Identification System for Enhancing Access to Services (IDEA) project from the World Bank (WB). The project s objective is to establish a secure, accurate and reliable National ID system in Bangladesh. The BEC intends to apply part of credit to cover eligible payments for the services of an individual consultant, who will work as Monitoring & evaluation Jr. consultant. The Monitoring & evaluation Jr. consultant will be responsible for monitoring project activities and project towards achieving the output. He directly reports to the Deputy Director (HR, Research & Development) of NID Wing. Educational qualification & Experience: The Monitoring & evaluation Jr. consultant should have at least a master s degree or equivalent in Social Science or related discipline. Working experience in similar position with GOB projects, experience in NID card related activities will get preference. He should have fluency in written and spoken both English and Bangla, excellent ICT & computer skills, strong administrative and analytic skill, ability to establishing and maintaining good working relationships to facilitate work goals, demonstrated results oriented approach to work. Assignment Duration & Selection Procedure: The total duration of the assignment is estimated to be about one (1) year, with a provision of extension subject to Project requirement. The Monitoring & evaluation Jr. consultant will be selected in accordance with the procedures set out in the World Bank s guidelines, Selection and Employment of Consultants by World Bank Borrower and also in accordance with the Public Procurement Regulations, 2008 Complete EOIs must be submitted to the following address by 20 July, EOIs should contain the interest in the assignment and include an updated professional resume. Interested consultants may obtain further information, including the detailed terms of reference (TOR) from the Address below during office hours and from the website. AKHTARUZZAMAN SIDDIQUE Brigadier General Project Director (Proposed) Proposed Identification System for Enhanced Access Services (IDEA) Project Bangladesh Election Commission Secretariat Islamic Foundation Building, Agargaon, Dhaka Phone: , Fax; Website:

6 Election Commission Secretariat Preparation of Electoral Roll with Photographs and Facilitating the Issuance of National Identity Card Project Islamic Foundation Building Agargaon, Dhaka. No. PERP&FINIDC/Ops/048/2011/2612 Date: 26 June, 2011 Request for Expressions of Interest Communication Jr. Consultant (National) The Government of the People s Republic of Bangladesh will be receiving a credit for Identification System for Enhancing Access to Services (IDEA) project from the World Bank (WB). The project s objective is to establish a secure, accurate and reliable National ID system in Bangladesh. The BEC intends to apply part of credit to cover eligible payments for the services of an individual consultant, who will work as Communication Jr. Consultant. The Communication Jr. Consultant has to ensure active participation of citizens, awareness generation and assist BEC to reach its objective to operational National ID system within a reasonable time. Communication Jr. Consultant will work under Deputy Director (NID Services) of NID Wing. Educational qualification & Experience The Communication Jr. Consultant should have at least a master s degree in related discipline.. Working experience in similar position with GOB projects and experience in NID card related activities will get preference. He should have fluency in written and spoken both English and Bangla, excellent ICT & computer skills, strong administrative and analytic skill, ability to establishing and maintaining good working relationships to facilitate work goals, demonstrated results oriented approach to work. Assignment Duration & Selection Procedure: The total duration of the assignment is estimated to be about one (1) year, with a provision of extension subject to Project requirement. The Communication Jr. Consultant will be selected in accordance with the procedures set out in the World Bank s guidelines, Selection and Employment of Consultants by World Bank Borrower and also in accordance with the Public Procurement Regulations, 2008 Complete EOIs must be submitted to the following address by 20 July, EOIs should contain the interest in the assignment and include an updated professional resume. Interested consultants may obtain further information, including the detailed terms of reference (TOR) from the Address below during office hours and from the website. AKHTARUZZAMAN SIDDIQUE Brigadier General Project Director (Proposed) Proposed Identification System for Enhanced Access Services (IDEA) Project Bangladesh Election Commission Secretariat Islamic Foundation Building, Agargaon, Dhaka Phone: , Fax; Website:

7 Terms of Reference of IT System Consultant Educational Qualification and Experience: Should be Graduate in Computer Science. Should have at least 10+ years practical experiences in ICT field and ICT management, and 3 years practical experiences in Biometric and demographic data etc. Practical knowledge on minimum 15TB database creation, migration and maintenance. Work experience in NID card production project. Practical knowledge on data center established and maintenance. Practical knowledge on biometric matching application. Working knowledge on oracle exadata database machine Practical knowledge on Voter registration and management application Working knowledge on voter databases. Key Responsibilities: Develop and design software. Installation of the Operating System and perform the post installation works. Evaluate reported problems and implement satisfactory solutions to resolve complex network issues and prevent recurrence. Applying operating system updates, patches, and configuration changes. Installing and configuring new hardware and software. Performs periodic PM (preventative maintenance). Diagnoses problems, makes minor repairs, and replaces components.. Supervise equipments Staging and Installation. Performs any needed modular swaps and unit replacements. Maintain an appropriate parts inventory as well as parts record keeping. Supervise data, database cleansing and migration. Supervise data matching to check duplicity. Supervise registration of new voters and. Supervise migration, deletion updating of existing voters Monitor technical option of National ID card printing Responsible for designing and developing voter registration software for a sustainability of database Coordination with Technical expert, technical support and other IT team. Coordination with vendor for establishes ICT related works. Supervise and Maintain Data center and disaster recovery site Supervise Provide necessary guideline in updating software and trouble shooting. Supervise Installation, configuration and upgrading of Oracle server software and related products Supervise backup and recovery policies and procedures Supervise database tuning and performance monitoring Supervise application tuning and performance monitoring Supervise perform general technical trouble shooting and give consultation to development teams Coordination with Oracle Corporation for technical support. Supervise activities of Hardware Engineer, Database administrator, Network Expert Work as part of a team and provide 7x24 supports when required

8 Terms of Reference of Database Expert Educational Qualification and Experience: Should be Graduate in Computer Science. Should have at least 4 years practical experiences in ICT field and ICT management and 3 years practical experiences in data base creation and maintenance etc. Work experience in NID card production project. Practical knowledge on data centre established and maintenance. Practical knowledge on Voter registration and management application Working knowledge on voter databases. Key Responsibilities: DBMS installation & configuration Thorough idea on DBMS architecture and recovery measures Design and implement sophisticated data network Monitor performance of the database and fine tune regularly Extensive front-end and back-end development with MS SQL Server/ Oracle including, design, creation and maintenance of tables, stored procedures, triggers, and views. Installation, configuration and upgrading of Oracle server software and related products Evaluate Oracle features and Oracle related products Establish and maintain sound backup and recovery policies and procedures Take care of the Database design and implementation Implement and maintain database security (create and maintain users and roles, assign privileges) Perform database tuning and performance monitoring Perform application tuning and performance monitoring Setup and maintain documentation and standards Plan growth and changes (capacity planning) Work as part of a team and provide 7x24 support when required Perform general technical trouble shooting and give consultation to development teams Establish and maintain Interface with Oracle Corporation for technical support. Establish and maintain Patch Management and Version Control Establish and maintain database, related utilities and tools Establish and maintain Oracle and operating system performance tuning and monitoring Establish and maintain Oracle security management Establish and maintain Oracle acquires and manages resources Establish and maintain Oracle data integrity Establish and maintain code migration, database change management and data management through the various stages of the development life cycle Establish and maintain both database and system performance tuning Should have sound communication skills with management, development teams, vendors and systems administrators Provide a strategic database direction for the organization Should have the ability to handle multiple projects and deadlines.

9 Terms of Reference of Hardware Engineer Educational Qualification and Experience: Should be Diploma/Graduate in Information Technology Should be completed professional course in ICT field Should have 3+ years of practical experiences in IT and maintenance internet equipments. Work experience in NID card production project Practical knowledge on data enter established and maintenance. Practical knowledge on Voter registration and management application Working knowledge on voter databases. Key Responsibilities: Installation of the Operating System and perform the pre and post installation works. Evaluate reported problems and implement satisfactory Troubleshoot Hardware s, networks, systems, and applications to identify and correct malfunctions and other operational difficulties. Solutions to resolve complex network issues and prevent recurrence Applying operating system updates, patches, and configuration changes. Installing and configuring new hardware and software. Maintain the windows, unix PC as a regular job. Diagnoses problems, makes minor repairs, and replaces components. Equipment Staging and Installation. Assists, as part of a team, in site preparation and equipment installation. Maintain an appropriate parts inventory as well as parts record keeping. Administer network workstations, utilizing one or more TCP/IP or non-tcp/ip networking protocols and/or one or more UNIX-based or non-unix based operating systems. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software; Perform and/or oversee software and application development, installation, and upgrades. Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems. Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications. Analyze user needs and recommend appropriate hardware. Build, test and modify product prototypes, using working models or theoretical models constructed using computer simulation. Confer with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of overall system. Design and develop computer hardware and support peripherals, including central processing units (CPUs), support logic, microprocessors, custom integrated circuits, and printers and disk drives. Evaluate factors such as reporting formats required, cost constraints, and need for security restrictions to determine hardware configuration.

10 Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications. Specify power supply requirements and configuration, drawing on system performance expectations and design specifications Store, retrieve, and manipulate data for analysis of system capabilities and requirements. Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, analyzing and recording test data. Work as part of a team and provide 7x24 supports when required.

11 Terms of Reference of Network Expert Educational Qualification and Experience: Should be Graduate in Computer Science. Professional Certification Should have Cisco Certified Network Professional (CCNP) Should have at least 6+ years practical experiences in IT field and Network management and maintenance. Work experience in NID card production project. Practical knowledge on data center established and maintenance. Practical knowledge on Voter registration and management application Working knowledge on voter databases. Key Responsibilities: Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users. Able to change/ modify/ upgrade of networking systems Plan, inform & update management for taking measures related to new network hardware need/replacement in time. Ensure the total network security. Perform a daily check on the network and report with the data to higher authority. Network cable installation and changing. Ensure servers security & ensuring that the network infrastructure is up and running. Analyze system logs and identifying potential issues with computer systems. Cooperate with Coordinator and client. Taking proper, steps to ensure that System will not fall because of virus, Administer network workstations, utilizing one or more TCP/IP or non-tcp/ip networking protocols and/or one or more UNIX-based or non-unix based operating systems. Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software; Investigate user problems, identify their source, determine possible solutions, test and implement solutions. Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties. Identify utilization patterns and their effect on operation/system availability and performance expectations. Anticipate communication and networking problems and implement preventive measures. Ensure timely user notification of maintenance requirements and effects on system availability. Investigate, recommend and install enhancements and operating procedures that optimize network availability. Maintain confidentiality with regard to the information being processed, stored or accessed by the network. Document network problems and resolutions for future reference. Maintain Name server and NTP server Work as part of a team and provide 7x24 supports when required.

12 Terms of Reference of Monitoring & Evaluation Jr. Consultant (National) Educational qualification and Experience: The overall responsibility is to monitor project activities and progress towards achieving the project output. He/ She will report to Deputy Director (HR, Research & Development) of NID Wing. At least a master s degree or equivalent in Social Science or related discipline. Working experience in similar position with GOB projects. Experience in NID card related activities will get preference. Fluency in written and spoken both English and Bangla. Excellent ICT & computer skills. Strong administrative and analytic skill. Ability establishing and maintaining good working relationships to facilitate work goals Demonstrated results oriented approach to work. Key Responsibility: Monitor overall progress on achievement of results, based on the indicators. Visit the project site(s) regularly and collect information to prepare reports. Receive regular monitoring reports from all Upazila Election Offices. Compile statistics and information from monitoring visits and upazila Election office reports. Provide inputs, information and statistics for quarterly, annual and other reports to the BEC and World Bank.

13 Terms of Reference of Communication Jr. Consultant (National) Educational qualification and Experience Communication Jr. Consultant has to ensure active participation of citizens, awareness generation and assist BEC to reach its objective to operational National ID system within a reasonable time. Communication Jr. Consultant will work under Deputy Director (NID Services) of NID Wing. At least a master s degree in related discipline. Working experience in similar position with GOB projects. Experience in NID card will get preference. Fluency written and spoken both English and Bangla. Excellent ICT & computer skills. Strong administrative and analytic skill. Ability establishing and maintaining good working relationships to facilitate work goals Demonstrated results oriented approach to work. Key Responsibility: To support the National ID registration Wing of BEC to publicly communicate the activities, impacts and benefits of having a national ID card during the preparation and implementation phase of the project. Plan and conduct national and local level campaign to facilitate operations (updating of information and replacing ID cards) of NID system. Informing public and private service providers on the process of linking National ID database with service delivery mechanisms and its benefits. To ensure project communications are done on a transparent manner and documents are shared in alignment with the government s and development partners disclosure policy. Collect information from project staff and field offices to assist the creation of messages for the media, the general public and other stakeholders; Provide content for the project website for information dissemination; Provide inputs for regular communication reports to the BEC and World Bank;

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