1) TECHNICAL & ENGINEERING
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1 1) Network Consultant-SBSEC13 (Pre-Sales) Support & work with Sales Teams closely to explore sales opportunities and turn into revenues Transform customers' business requirements and opportunities into technical solutions. Understand client s business challenges and pain points Conduct solution presentation in Enterprise Networking Solution arena, including: LAN/WAN-solutions with MPLS, VPN, BGP, EIGRP Network Switches and Routers: Cisco, Juniper, and H3C Network Firewalls: Cisco, Juniper WAN Optimization: BlueCoat, Riverbed Wireless (WLC, WCS): Cisco, AURBA, Ruckus Responsible for product demonstration and conduct proof-of-concept exercise for potential customers Review technical proposals and responding to tenders Diploma holder or above in Computer Science / Information Technology or related disciplines At least 5 years relevant working experience, prior experience in pre-sales or post-sales positions (i.e. Systems Integrator and/or Sales Engineer) is desirable Solid experience and knowledge on TCP/IP, IGPs, BGP, GRE and DNS Holder of CCNA/CCNP/CCDP or Juniper certification is an advantage Able to learn to configure new network equipment quickly Highly developed consultative selling and client relationship management skills Extremely proficient technical credibility including history of successful project deployments (experience in leading significant deployments) Proven ability to perform under pressure while maintaining extremely high client satisfaction Exceptional written and verbal communication skills Outstanding interpersonal skills, highly team oriented Proficient in both English and Chinese is a must 2) Database Administrator-DM08 Administer MS SQL and Oracle Databases including monitoring, troubleshooting, installation, patching and upgrade, performance tuning, backup and recovery, stress test, capacity planning etc. Maintain multiple databases to ensure integrity, performance, accessibility, and recoverability of data Prepare and update documentation of all db support related processes and procedures Occasionally provide incidents support at non-office hours is required. University degree holder in Information Technology, Computer Science or related disciplines Minimum 4 years hands-on experience in MS SQL database support & administration Minimum 2 years experience in Oracle Databases support & administration Experienced in MS SQL Cluster, DB mirroring, and security features like TDE will be an advantage Certificate holder of MS SQL or Oracle Database is preferred Working independently, good problem solving skills and able to work under pressure Good command of both spoken and written English and Chinese Candidate with more experience will be considered for the post of Senior Database Administrator-DM08 3) Project Manager-SMS04 Responsible for project management of IT Security Projects Ensure successful project delivery and monitor project status and quality Define project plan and monitor progress at clearly defined milestones in the process to ensure that the projects are delivered on time. Coordinate and communicate with all key stakeholders Page 1 of 10
2 Higher Diploma holders or above in Computing Science or related disciplines or equivalent With 4-5 years of Project Management experience preferred in IT Security Projects Certificate of PMP is an advantage Experience in PRINCE2 or similar project management methodology is preferred Good communication and interpersonal skills Self motivated and willing to solve problem during project Experience in serving enterprise is an advantage Good command of both written and spoken English and Chinese, Cantonese speaking is required Candidates with less qualification and experience will also be considered 4) Security Engineer-SMS04 Responsible for the Professional Service of Security Solution including Security Information and Event Management; Network Firewalls, Network Intrusion Prevention Systems, and Web Application Firewalls; IPSec VPN, SSL TLS, and Encryptions; Network Access Control, Web Proxy, and Security; Data Loss Prevention, and Endpoint Protection ; Two-factor Authentication, Identity and Access Management; Managed Security Services, SIEM solutions, and Mobile & Cloud security Collect and understand customer environment and provide recommendations on Security Services and Solutions Responsibilities include providing advice to customer on security services and solutions, implementation, training and documentation, etc. Observe project management best practices and manage project on-time Troubleshooting and provide technical support for Security Solutions Diploma holder or above in Computer Science / Information Technology or related disciplines Certificate holders of CCSA/CCSE/CCNA or related certification is an advantage At least 2 years relevant of relevant working experience, prior experience in post-sales positions Good knowledge and experience in security planning and design with different technologies / solution Self motivated and willing to learn new technology Good communication and presentation skills Proficient in written and spoken English and Chinese Candidate with more experience or higher academic background will be considered for the post of Security Specialist Fresh graduates and willing to learn will also be considered 5) Systems Consultant-SBSBPS02 (Presales & Consultancy) Responsibilities Pre-sales Support Communicate with customer to collect requirements Analyze and compile business requirements into technical requirements Work with internal/external parties to develop technical solution Generate solution item list, or BOM Technical proposal compilation Prepare material and present proposal to customer Self-development Attend product vendor s SE/pre-sales trainings, Pre-sales accreditations to keep up-to-dated of the latest technologies Self-defined learning target Page 2 of 10
3 Requirements Technical skills Knowledge and/or experiences on IT infrastructure product(s)/solution(s), such as Server and storage systems, OS, directory and systems; Server and desktop virtualization technologies; High Availability, Backup/Recovery, DR solutions; Knowledge/experience on Managed Services will be advantageous Additional Knowledge/experience on following areas will be advantageous Network solutions Security solutions System monitoring and management Database and middleware Soft skills Work independently and proactively Good communication and presentation skills Good writing skill. Experience in prepare proposals and presentation materials is advantageous Qualifications Tertiary education or above With 3 years or above experiences in IT infrastructure systems Language Good command in both Chinese and English, Cantonese speaking is required. 6) Analyst Programmer (Java)-SBSM02 Understand user requirements and perform technical analysis Support in compiling design specifications Perform coding, testing, implementing and supporting systems Degree holder or above in IT discipline or equivalent At least 2 years of Post-graduate IT experience At least 2 years of experience in the Java programming projects Familiar with Eclipse IDE Certified in Oracle Certified Professional Java SE Programmer will be an advantage Experience in web based application development Strong knowledge in HTML, JQuery, XML, SQL Experience in developing Web Services High enthusiastic in various IT technologies 7) Programmer (.Net)-SBSM02 Understand the user requirements and design Perform coding, testing, implementing, and supporting systems Requirement: Degree holder or above in IT discipline or equivalent (Fresh Graduate is welcome) Solid knowledge in implementing application development with Java, AJAX, jquery, HTML5, PHP, CSS3 and JavaScript; Experience in.net Programming High enthusiastic in various IT technologies Fresh graduates are welcome Page 3 of 10
4 8) System Analyst (.Net)-SBSM02 / Senior Analyst Programmer (.Net)-SBSM02 Responsible for system design and analysis of applications Collect user requirements and perform technical analysis System Design and specification writing Implement and maintain systems Develop system test plan and test case Develop and conduct system training Lead the developer(s) Degree holder or above in IT discipline or equivalent At least 6 years of post-graduate IT experience, of which 3 years are in system analysis and design Solid experience in implementing application with Java,AJAX, jquery, HTML5, PHP, CSS3, JavaScript, XML and SQL; Certified in Microsoft s Programming in HTML5 with JavaScript and CSS3 Certified in Microsoft s Developing ASP.NET MVC 4 Web Applications Certified in MCSD-Sharepointwill be an advantage Experience in implementing MS SharePoint be an advantage; High enthusiastic in various IT technology will be an advantage Proficiency in English Communication and writing Candidate with less experience would be considered for the post of Senior Analyst Programmer (.Net)-SBSM02 / Analyst Programmer (.Net)-SBSM02 9) Analyst Programmer (.Net)-SBSM02 Understand user requirements and perform technical analysis Support in compiling design specifications Perform coding, testing, implementing and supporting systems Degree holder or above in IT discipline or equivalent At least 2 years of Post-graduate IT experience At least 2 years of experience in the.net programming projects; Solid experience in implementing application with Java, AJAX, jquery, HTML5, PHP, CSS3, JavaScript, XML and SQL; Knowledge in Responsive Designs High enthusiastic in various IT technologies 10) Programmer (Java)-SBSM02 Understand the user requirements Implement, test, support and maintain systems Requirement: Degree holder or above in IT discipline or equivalent (Fresh Graduate is welcome) Solid knowledge in implementing application development with Java, AJAX, jquery, HTML5, CSS3 and JavaScript; Certified in Oracle Certified Associate Java SE Programmer will be an advantage High enthusiastic in various IT technology will be an advantage Page 4 of 10
5 11) System Analyst-ESD201 / Senior Analyst Programmer-ESD201 Responsible for system design and analysis of applications Collect user requirements and perform technical analysis System Design and specification writing Implement and maintain systems Develop system test plan and test case Develop and conduct system training Lead the developer(s) Degree holder or above in IT discipline or equivalent At least 6 years of post-graduate IT experience, of which 3 years are in system analysis and design With 5 years or above experience involve in Web based application (Java or.net) Solid experience in AJAX, jquery, HTML5, CSS3, JavaScript, XML and SQL Solid experience in Struts and Spring or ASP.NET MVC 4 Solid experience in developing Web Services Solid experience in Oracle, MySQL and DB2 Experience in IBM WebSphere/IBM Portal will be an advantage Experience in SI or Vendor will be an advantage Good interpersonal, negotiation, presentation High enthusiastic in various IT technology will be an advantage Proficiency in English Communication and writing Candidate with less experience would be considered for the post of Senior Analyst Programmer-ESD201 12) Analyst Programmer-ESD201 Understand user requirements and perform technical analysis Support in System Design and specification writing Implement and maintain systems Design and implement system test plan and test case Degree holder or above in IT discipline or equivalent At least 4 years of post-graduate IT experience With 4 years or above experience involve in Web based application (Java or.net) Experience in system analysis and design will be an advantage Experience in AJAX, jquery, HTML5, CSS3, JavaScript, XML and SQL Experience in Struts and Spring or ASP.NET MVC 4 Experience in Oracle, MySQL and DB2 Experience in developing Web Services Experience in IBM WebSphere/IBM Portal will be an advantage Experience in SI or Vendor will be an advantage Good interpersonal, negotiation, presentation High enthusiastic in various IT technology will be an advantage Proficiency in English Communication and writing Candidate with less experience would be considered for the post of Programmer-ESD201 Page 5 of 10
6 13) Programmer-ESD201 Understand user requirements Implement, test, support and maintain systems Higher diploma or above in IT discipline or equivalent (Fresh Graduate is welcome) Experience in Web based application (Java or.net) will be advantage Knowledge in AJAX, jquery, HTML5, CSS3, JavaScript, XML and SQL will be advantage Knowledge in Struts and Spring or ASP.NET MVC 4 will be advantage Knowledge in Oracle, MySQL and DB2 will be advantage Experience in SI or Vendor will be an advantage Good interpersonal, negotiation, presentation skills High enthusiastic in various IT technology is an advantage Good English communication and writing skills is an advantage 14) System Engineer-EUWS06 (Infrastructure) Monitor the related IT systems and facilities in production by conduct regular health check, rehearsal, upgrade and etc. Trouble-shoot, manage and escalate IT incident or problem according to the procedures Administering, supporting and upgrading multiple Wintel / Linux server environments running from single server solutions to large server farms Monitor and alert on all aspects of the LAN, WAN and server estate (including applications and systems such Wintel / Linux Servers, Storage etc.) Allocate storage to Windows/Linux servers Manage/implement advanced SAN storage provisioning/tuning Oversee and implement storage system upgrade and optimization strategies Perform installation and trouble-shooting of Linux Servers Regular Linux servers patching activities; patch operation execution through patch management tools Server monitoring and alert handling; perform daily health check to servers systems Diploma holders or above in IT related disciplines; With 2 years or above working experience on Wintel and storage Experience on infrastructure setup is a plus Experience with Windows 2008/2012 Servers, Windows Clustering, Active Directory Good command of written and spoken Chinese and English MCIPT / MCSE / Linux LPI certificate holder is an advantage 15) System Engineer-EUWS06 (VMware) Responsibilities Worked on vcenter Server 5.x or higher for managing multiple ESXi Servers Co-ordinate testing, upgrades and configuration of system files and services Diploma holders or above in IT related disciplines; With 2 years or above working experience on VMware Hands on experience in VMware administration VCP certificate holder is an advantage Hands-on experience with VMware Experience in virtual architecture and design Experience in SAN storage and design Experienced VMware ESX/ESXi and created and managed VMs (virtual server) and also involved Page 6 of 10
7 in the maintenance of the virtual server Good command of written and spoken Chinese and English 16) Network Engineer-EUWS06 (Cisco / Juniper) Network system operation and maintenance Identify, diagnose, and resolve network problems Handle networking and security products setup, configuration and implementation Configuration monitoring tools to shorten response time and resolution time for incidents Co-ordinate with engineers, vendors and third parties Monitor, analyze and administrate of data network system Hands-on experience in Cisco and Juniper product are preferred Diploma holders or above in IT related disciplines; With 2 years or above working experience in field support on data networking and firewall Possess good analytical and trouble-shooting skills in the area of technical fault isolation and rectification Good command of written and spoken Chinese and English Good problem solving skills and communication skills CCNA certificate holder is an advantage 17) Technical Support Supervisor-YMS01 Responsibilities Deal with customer to compromise the requirements and provide high quality services Manage a technical team in maintenance support service so as to achieve the agreed service level Arrange and allocate resources in completing the tasks by target Monitor and review the staff performance for preparing training plan Keep control of the loan / return parts of the team to maintain a healthy parts level Prepare statistical report of the team and report to the manager Higher Diploma holders in Computer Science or related disciplines Posses with ITIL, MCSE/ MCITP certificate Minimum 5 years working experience in IT related field, in which 2 year in leadership role Good interpersonal, communication skills and able to work under pressure Detailed mind, self-motivated, responsible & willing to take up challenges Proficient in both spoken and written English and Chinese 18) Senior Customer Engineer-YMS01 To provide on-site technical support to production system environment (primarily mid to high-end servers and other storage devices) To provide support services on problem isolation and fixing To handle and troubleshoot on customers technical enquires especially for VIP customers To perform service and workstation installation and configuration To provide top-notch service to our customer to ensure 100% customer loyalty To provide guidance to junior staff on technical issue Understand and practice pro-active service methodology Higher Diploma or above in Information Technology/ Computer Engineering or related disciplines Possess at least 3 years of working experience in Windows/Linux System Administration, system/data backup and restore, trouble shooting of hardware and software problem, patch installation, software upgrade Possess of MCSE / MCITP certificate Page 7 of 10
8 Good interpersonal, communication skills and able to work under pressure Able to work independently to meet project deadlines with minimal supervision Proficient in both spoken and written English and Chinese 19) System Support Engineer-YMS01 To deliver Windows/Linux server system implementation, migration projects or maintenance support services Involved in requirement specification acquisition and task planning To provide on-site technical support to our clients To communicate with customer to understand and resolve problem To handle document issues and configuration Understand and practice pro-active service methodology Degree Holder in Information Technology/ Computer Engineering or related disciplines Possess at least 5 years of working experience in Windows/Linux Server Responsible, energetic, logical thinking and willing to learn Hands-on experience in one or more of the follow area: VMware ESX / ESXi, Citrix Xen Desktop / XenApp, Exchange Possess with certificates of MCSE / MCITP / VMware VCP Good analytical and problem solving skill on technical level Able to conduct simple documents Immediately available is preferred 20) System Support Engineer-YMS01 To deliver Windows/Linux server system implementation, migration projects or maintenance support services Involved in requirement specification acquisition and task planning To provide on-site technical support to our clients To communicate with customer to understand and resolve problem To handle document issues and configuration Understand and practice pro-active service methodology Degree Holder in Information Technology/ Computer Engineering or related disciplines Possess at least 5 years of working experience in Windows/Linux Server Responsible, energetic, logical thinking and willing to learn Hands-on experience in one or more of the follow area: VMware ESX / ESXi, Citrix Xen Desktop / XenApp, Exchange Possess with certificates of MCSE / MCITP / VMware VCP Good analytical and problem solving skill on technical level Able to conduct simple documents Immediately available is preferred 21) Customer Engineer-YMS01 (Server Side) Responsibilities To provide on-site technical support to production system environment To provide support services on problem isolation and fixing To handle and troubleshoot on customers technical enquires especially for VIP customers To perform service and workstation installation and configuration To perform preventive maintenance, includes: Hardware Preventive Maintenance Disaster Recovery (DR) Drill Update Security Patches Page 8 of 10
9 Security Audit Requirement Higher Diploma holders or above in Information Technology / Computer Engineering or related disciplines With 2 years of working experience in Windows/Linux System Administration, system/data backup and restore, trouble shooting of hardware and software problem, patch installation, software upgrade Possess of MCSE / MCITP certificate Good interpersonal, communication skills and able to work under pressure Able to work independently to meet project deadlines with minimal supervision Proficient in both spoken and written English and Chinese Candidates with less qualification and experience will be considered for the post of Assistant Customer Engineer-YMS01 22) Customer Engineer-YMS01 Responsibilities To provide maintenance support service on Server, PC, Notebook, printer, tablet and Window platform To handle and troubleshoot on customers technical enquires To manage a sub-team and provide technical guidance to junior staff To assist the team supervisor in organizing technical training and preparing technical manual To update service details and report to the supervisor Higher Diploma in computer science or equivalent With 3 years relevant working experience in field service support Certificate holder of MCSE/ MCITP/ ITIL Good interpersonal, communication skills and able to work under pressure Detailed oriented, self-motivated and willing to take up challenges Good command of both spoken and written English and Chinese Immediately available is preferred Candidates with less qualification and experience will be considered for the post of Assistant Customer Engineer-YMS01 23) Assistant Customer Engineer-YMS01 To provide maintenance support service on PC, Notebook, printer, tablet and Window platform To follow and troubleshoot on customers technical enquires Timely report and update the job status to the team leader To handle ad-hoc project on relocation or software migration Diploma in computer science or equivalent With 3 years relevant working experience in field service support Certificate holder of MCP/ MCSE/ MCITP Good interpersonal, communication skills and able to work under pressure Self-motivated and able to take up challenges Good command of both spoken and written English and Chinese Immediately available is preferred 24) 高 級 電 腦 技 術 員 -YMS01 / Senior Technician-YMS01 職 務 範 圍 提 供 電 腦 硬 件 或 印 表 機 上 門 維 修 服 務 電 腦 硬 件 或 基 本 軟 件 安 裝 或 更 新 解 決 客 戶 技 術 上 之 疑 問 Page 9 of 10
10 按 時 滙 表 工 作 進 度 給 組 長 職 位 要 求 持 有 電 子 計 算 及 資 訊 管 理 文 憑 或 以 上 學 歷 及 具 有 1 年 工 作 經 驗 如 持 有 或 將 會 持 有 MCSE / MCITP 證 書 者 更 佳 能 獨 立 處 理 事 項 積 極 主 動, 性 格 開 朗, 具 團 隊 精 神 及 勇 於 接 受 挑 戰 提 供 在 職 培 訓 可 即 時 上 班 者 優 先 考 慮 如 學 歷 或 經 驗 較 低 者 可 考 慮 為 電 腦 技 術 員 -YMS01 歡 迎 應 屆 畢 業 生 25) 電 腦 技 術 員 -YMS01 / Technician-YMS01 職 務 範 圍 解 決 電 腦 硬 件 或 印 表 機 問 題 及 維 修 電 腦 硬 件 或 基 本 軟 件 安 裝 或 更 新 按 時 向 組 長 滙 報 工 作 進 度 及 提 交 工 作 報 告 職 位 要 求 中 五 或 以 上 能 獨 立 處 理 事 項 積 極 主 動, 性 格 開 朗, 具 團 隊 精 神 及 勇 於 接 受 挑 戰 提 供 在 職 培 訓 可 即 時 上 班 者 優 先 考 慮 如 有 較 高 學 歷 或 經 驗 者 可 考 慮 為 高 級 電 腦 技 術 員 -YMS01 歡 迎 應 屆 畢 業 生 Application method: We offer excellent career opportunities, remuneration and benefits to right candidates. Interested parties, please send us your updated full resume or fill up the Application Form (can be downloaded from website) by either one of the following ways:- Fax : Post : Human Resources Department, Automated Systems (HK) Ltd., 15/F., Topsail Plaza, 11 On Sum Street, Shatin, N.T Please state clearly the position you are applying with reference number (if any), recruitment channel, present and expected salary in your resume. For those who have been invited for an interview, please bring along your academic certificates, employment references and completed Application Form for our further processing. We are an equal opportunity employer. All applications will be treated in strict confidence. We regret that only shortlisted candidates will be notified. All personal data supplied will be destroyed within six months after the selection process. Page 10 of 10
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