Special Item No Information Technology Professional Services. Government Site GSA Rate Effective March 6, 2015

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1 Fixed Hourly Rates - Labor Category Contract Number: GS-35F-0278L Period Covered by Contract: March 7, 2001 through March 6, 2016 Amendment/Modification No.: PS-0011 dated March 4, 2011 Special Item No Information Technology Professional Services Government Site GSA Rate Effective March 6, 2015 Contractor Site GSA Rate Effective March 6, 2015 Applications Systems Analyst I $61.10 $66.60 Applications Systems Analyst II $71.90 $78.37 Applications Systems Analyst III $91.26 $99.47 Client/Server Programmer I $62.37 $67.98 Client/Server Programmer II $86.29 $94.06 Client/Server Programmer III $ $ Data Architect I $58.01 $63.23 Data Architect II $99.38 $ Data Architect III $ $ Data Security Specialist I $73.27 $79.86 Data Security Specialist II $87.44 $95.31 Data Warehousing Specialist I $73.33 $79.93 Database Analyst I $67.02 $73.05 Database Analyst II $85.31 $92.99 Database Analyst III $ $ ERP Package Expert I $87.44 $95.31 ERP Package Expert II $94.42 $ ERP Package Expert III $ $ Intranet Applications Manager $ $ Intranet Applications Specialist $82.31 $89.72 Intranet Applications Specialist, Sr $ $ Mainframe Programmer I $53.14 $57.92 Mainframe Programmer II $79.93 $87.12 Mainframe Programmer III $ $ Midrange Programmer I $52.00 $56.68 Midrange Programmer II $79.53 $86.69 Midrange Programmer III $98.24 $ Network Administrator $76.37 $83.24 Network Administrator, Sr $83.90 $91.45 Programmer I $63.27 $68.96 Programmer II $74.93 $81.67 Programmer III $98.23 $107.07

2 Labor Category Government Site GSA Rate Effective March 6, 2015 Contractor Site GSA Rate Effective March 6, 2015 Project Lead - App Systems and Programming $ $ Project Lead - Business Systems $99.67 $ Project Lead - Software Engineer $ $ Software Engineer I $67.25 $73.30 Software Engineer II $88.36 $96.31 Software Engineer III $ $ Software Engineering Manager $ $ Systems Administrator $79.79 $86.97 Systems Administrator, Sr $96.76 $ UNIX Administrator $83.60 $91.12 Web Designer $68.53 $74.70 Web Designer, Sr $ $ Web Software Developer $75.95 $82.79 Web Software Developer, Sr $97.58 $ Webmaster $70.70 $77.06 Labor Category Description - Labor Category Functional Responsibility Description Education/Experience Applications Systems Analyst I Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. Has knowledge of commonlyused concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is required. Typically reports to a project leader or manager. 0-2 years of experience in

3 Applications Systems Analyst II Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to write documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures. Familiar with relational databases and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. 2-4 years of experience in Applications Systems Analyst III Reviews, analyzes, and modifies programming systems Requires a bachelor's including encoding, testing, debugging and installing to support an organization's application systems. Consults at least 4 years of with users to identify current operating procedures and to experience in the field or in clarify program objectives. May be expected to write a related area. documentation to describe program development, logic, coding, and corrections. Writes manuals for users to describe installation and operating procedures. Must have a working knowledge of relational databases and clientserver concepts. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Client/Server Programmer I Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's client/server software applications. Has knowledge of commonly-used concepts, practices, and procedures within a particular 0-2 years of experience in

4 field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is required. Typically reports to a project leader or manager. Client/Server Programmer II Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's client/server software applications. Familiar with relational database concepts, and client-server concepts. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. 2-4 years of experience in Client/Server Programmer III Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's client/server software applications. Familiar with relational database concepts, and client-server concepts. Relies on Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. at least 4 years of experience in the field or in a related area. Data Architect I Data Architect II Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Cleans and maintains the database by removing and deleting old data. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is required. Typically reports to a supervisor or manager. Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Cleans and maintains the database by removing and deleting old data. Must have a working knowledge designing, developing and manipulating Oracle databases, data warehouses and multidimensional databases. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. May require an associate's 0-2 years of experience in 2-4 years of experience in

5 Data Architect III Designs and builds relational databases. Develops May require an associate's strategies for data acquisitions, archive recovery, and implementation of a database. Cleans and maintains the at least 5 years of database by removing and deleting old data. Must be able experience in the field or in to design, develop and manipulate Oracle databases, data a related area. warehouses and multidimensional databases. Relies on Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Data Security Specialist I Data Security Specialist II Maintains systems to protect data from unauthorized users. Identifies, reports, and resolves security violations. Has knowledge of commonly-used concepts, practices, degree in area of specialty and procedures within a particular field. Relies on and 0-2 years of experience instructions and pre-established guidelines to perform the in the field or in a related functions of the job. Works under immediate supervision. area. Typically reports to a supervisor or manager. Maintains systems to protect data from unauthorized degree in area of specialty users. Identifies, reports, and resolves security violations. and 2-4 years of experience Relies on experience and judgment to plan and in the field or in a related accomplish goals. Performs a variety of tasks. Works area. Familiar with standard under general supervision. A certain degree of creativity concepts, practices, and and latitude is required. Typically reports to a supervisor procedures within a or manager. particular field. Data Warehousing Specialist I Develops and implements information management Requires a bachelor's strategies. Coordinates and manages information degree with at least 2-4 management solutions. Scopes, plans, and prioritizes years of experience in data multiple projects. And manages all aspects of the warehouse design and warehouses such as data sourcing, migration, quality, development experience. design, and implementation. Generally manages a team of Must be familiar with exempt and nonexempt employees. Relies on instructions internet business models and pre-established guidelines to perform the functions of and technologies. the job. Typically reports to supervisor or manager. Database Analyst I Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow 0-2 years of experience in diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and preestablished guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is

6 required. Typically reports to a project leader or manager. Database Analyst II Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow 2-4 years of experience in diagrams and documents the process. Writes codes for database access, modifications, and constructions including stored procedures. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. Database Analyst III Reviews, evaluates, designs, implements and maintains company database[s]. Identifies data sources, constructs data decomposition diagrams, provides data flow at least 4 years of diagrams and documents the process. Writes codes for experience in the field or in database access, modifications, and constructions a related area. including stored procedures. Familiar with a variety of the field's concepts, practices, and procedures. Relies on Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. ERP Package Expert I ERP Package Expert II Assists with the development and maintenance of the Enterprise Resource Planning (ERP) program. Customizes and configures workflow to allow the integration of client/server applications. Tests ERP layout degree in area of specialty to ensure the system is meeting corporate needs. Has and 0-2 years of experience knowledge of commonly-used concepts, practices, and in the field or in a related procedures within a particular field. Relies on instructions area. and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to a supervisor or manager. Assists with the development and maintenance of the Enterprise Resource Planning (ERP) program. degree in area of specialty Customizes and configures workflow to allow the and 2-4 years of experience integration of client/server applications. Tests ERP layout in the field or in a related to ensure the system is meeting corporate needs. Relies area. Familiar with standard on limited experience and judgment to plan and concepts, practices, and accomplish goals. Performs a variety of tasks. Works procedures within a under general supervision. A certain degree of creativity particular field. and latitude is required. Typically reports to a supervisor

7 or manager. Develops, plans, and implements the Enterprise Resource Planning (ERP) system. Sets deadlines, assigns Requires a bachelor's responsibilities, and monitors progress for the ERP degree in area of specialty system. Evaluates and recommends changes to current and at least 8 years of ERP Package Expert III and future ERP system requirements to meet experience in the field or in organizational needs. Relies on extensive experience and a related area. Familiar with judgment to plan and accomplish goals. Performs a a variety of the field's variety of tasks. Leads and directs a group of ERP concepts, practices, and Analysts. A wide degree of creativity and latitude is procedures. expected. Typically reports to top management. Intranet Applications Manager Intranet Applications Specialist Develops and implements policies and procedures for a organization's intranet applications unit. Generally manages a group of applications specialists. Relies on Typically reports to an executive. Develops, implements, and maintains web-based application systems for an organization. Troubleshoots issues with existing or developed systems, and works with the appropriate resources to resolve them. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is required. at least 7 years of experience in the field. degree and 2-4 years of experience in a related field (i.e., HTML, Java, etc.). Intranet Applications Specialist, Sr Develops, implements, and maintains web-based application systems for an organization. Troubleshoots issues with existing or developed systems, and works at least 4 years of with the appropriate resources to resolve them. Relies on experience in the field or in a related area. Has Performs a variety of complicated tasks. May direct and knowledge of a variety of lead the work of others. Typically reports to a manager or concepts, practices, and head of a unit/department. A wide degree of creativity procedures within a and latitude is expected. particular field (i.e., HTML, Java, etc.)

8 Mainframe Programmer I Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing for a large-scale mainframe computer system. Maintains and develops on-line and batch application programs. Develops and implements a disaster recovery plan. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is required. Typically reports to a project leader or manager. 0-2 years of experience in Mainframe Programmer II Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing for a large-scale mainframe computer system. Maintains and develops on-line and batch application programs. Develops and implements a disaster recovery plan. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. 2-4 years of experience in Mainframe Programmer III Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing for a large-scale mainframe computer system. Maintains and develops on-line and batch application programs. Develops and implements a disaster recovery plan. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. at least 4 years of experience in the field or in a related area. Midrange Programmer I Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's business applications. Gathers requirements from users and creates specifications and develops code. Designs and writes codes to support existing application. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is required. Typically reports to a project leader or manager. 0-2 years of experience in

9 Midrange Programmer II Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's business applications. Gathers 2-4 years of experience in requirements from users and creates specifications and develops code. Designs and writes codes web to support existing application. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. Midrange Programmer III Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's business applications. Gathers at least 4 years of requirements from users and creates specifications and experience in the field or in develops code. Designs and writes codes web to support a related area. existing application. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. Network Administrator Installs, configures and maintains organization's network. Builds networks and maintains external and internal web presence, administers the networks. Performs system 0-2 years of experience in backups on its internal and external web network servers. Designs and supports server system(s) and supporting software. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is required. Typically reports to a project leader or manager. Network Administrator, Sr Installs, configures and maintains organization's network. Builds networks and maintains external and internal web presence, administers the networks. Performs system 2-4 years of experience in backups on its internal and external web network servers. Designs and supports server system(s) and supporting software. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited Performs a variety of tasks. Works under general supervision; typically reports to a project leader or

10 manager. A certain degree of creativity and latitude is required. Programmer I Reviews, analyzes, and modifies programming systems May require an associate's including encoding, testing, debugging and documenting programs. Has knowledge of commonly-used concepts, 0-2 years of experience in practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is required. Typically reports to a project leader or manager. Programmer II Reviews, analyzes, and modifies programming systems May require an associate's including encoding, testing, debugging and documenting programs. Familiar with standard concepts, practices, 2-4 years of experience in and procedures within a particular field. Relies on limited Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required. Programmer III Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and documenting degree. Requires at least 5 programs. Familiar with a variety of the field's concepts, years of experience in the practices, and procedures. Relies on experience and field or in a related area. judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to a project lead or manager. A wide degree of creativity and latitude is expected. Project Lead - App Systems Designs, plans, and coordinates work teams. Provides Requires a bachelor's and Programming technical support to project team members. Handles degree in a related area with complex application features and technical designs. at least 7 years of Designs and implements the components required for experience in the field. complex application features. Generally manages a group of applications systems analysts. Relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager.

11 Project Lead - Business Systems Investigates, analyzes, designs, develops and implements Requires a bachelor's cost effective solutions to business issues. Investigates, plans, analyzes, designs, codes, tests, implements, trains at least 7 years of and supports quality systems. Analyzes, investigates and experience in the field. helps to develop a proposed solution to business sponsored initiative. Provides technical support to project team members. Generally manages a group of business systems analysts. Relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager. Project Lead - Software Engineer Designs, plans, and coordinates work teams. Provides Requires a bachelor's technical support to project team members. Generally manages a group of software developers/engineers. Relies at least 7 years of on experience and judgment to plan and accomplish experience in the field. goals. Typically reports to a senior manager. Software Engineer I Designs, modifies, develops, writes and implements Requires a bachelor's software programming applications. Supports and/or installs software applications. Participates in the testing 0-2 years of experience in process through test review and analysis, test witnessing and certification of software. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and preestablished guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is required. Typically reports to a manager. Software Engineer II Designs, modifies, develops, writes and implements Requires a bachelor's software programming applications. Supports and/or installs software applications. Participates in the testing 2-4 years of experience in process through test review and analysis, test witnessing and certification of software. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a manager. A certain degree of creativity and latitude is required. Software Engineer III Designs, modifies, develops, writes and implements Requires a bachelor's software programming applications. Supports and/or installs software applications. Participates in the testing at least 4 years of process through test review and analysis, test witnessing experience in the field or in and certification of software. Familiar with a variety of a related area. the field's concepts, practices, and procedures. Relies on Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to a project lead or manager. A wide degree of creativity and latitude

12 Software Engineering Manager is expected. Manages a team of software engineers to architect, design Requires a bachelor's enterprise software products. Writes product requirement documents, implements and tracks development at least 7 years of timelines, negotiates feature sets with the development experience with software leads and product. Knowledge of e-commerce development in Java and infrastructure, customer relationship management, data C++, strong relational warehousing, and business intelligence. Generally database knowledge. manages a group of software developers/engineers. Relies on Typically reports to a senior manager. Systems Administrator Systems Administrator, Sr Installs new software releases, system upgrades, evaluates and installs patches and resolves software related degree in a related area with problems. Performs system backups and recovery. at least 2 years of Maintains data files and monitors system configuration to experience in the field or in ensure data integrity. Has knowledge of commonly-used a related area. concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is required. Typically reports to a project leader or manager. Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems. Performs system backups and recovery. 3-5 years of experience in Maintains data files and monitors system configuration to ensure data integrity. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required.

13 UNIX Administrator Installs, configures and maintains an organization's operating systems. Analyzes and resolves problems associated with server hardware UNIX, applications software. Detects, diagnoses, and reports UNIX related problems on servers. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Little creativity is required. Typically reports to a project leader or manager. 0-2 years of experience in Web Designer Designs and constructs web pages/sites including incorporating graphic user interface (GUI) features and other techniques. Maintains and provides ongoing design of the website, promos and ad banners, seasonal content specials and custom chat launcher design for partners. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited Performs a variety of tasks. Works under general supervision; typically reports to a manager. A certain degree of creativity and latitude is required. at least 2 years of experience in the field or in a related area. Web Designer, Sr Designs and constructs web pages/sites including incorporating graphic user interface (GUI) features and other techniques. Maintains and provides ongoing design of the website, promos and ad banners, seasonal content specials and custom chat launcher design for partners. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. at least 2 years of experience in the field or in a related area. Web Software Developer Designs, develops, and implements software packages for web sites. Troubleshoots, debugs and implements software code. Has knowledge of standard concepts, practices, and procedures within a particular field (i.e., SQL, C++, HTML, CGI and JavaScript). Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude required. degree in a related area and at least 2 years of experience in the field or in a related area.

14 Web Software Developer, Sr Consults with clients and other project team members to design, build and manage web sites. Develops installation programs for websites. May negotiate contracts/agreements with software vendors and other internet companies. Has knowledge of a variety of concepts, practices, and procedures within a particular field (i.e., SQL, C++, HTML, CGI and JavaScript). Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected. 3-5 years of experience in Webmaster Develops and maintains the company's portal. Performs backups and ensure user accessibility to the site. Monitors degree and 2-4 years of site traffic and helps scale site capacity to meet traffic experience. demands performance. Improves the company's efficiency and designs the look and feel for the site. Must have a working knowledge of HTML, JavaScript, and SQL. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a manager. A certain degree of creativity and latitude is required.

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