Directory service for centralised access to distributed contact data

Transcription

1 Directory service for centralised access to distributed contact data

2 XPhone Virtual Directory The solution for distributed company contacts Up-to-date contact details are a key asset for your organisation. Often, though, the data is scattered across various offices and databases, or is only available in certain applications, making the data hard to find and time-consuming to maintain. As a result, it can quickly become redundant and inconsistent. Sound familiar? If so, you have probably thought about consolidating all your data. But that ties up valuable resources and costs a lot of time and money. XPhone Virtual Directory offers a much easier, more cost-effective way to consolidate your contact data. Data is standardised and made available to your mission critical systems and applications without requiring any adaptation. Your employees can access all the contact information they need at any time and any place. XPhone Virtual Directory is the ideal solution for implementing a centralised, Web-based enterprise address book or adding functionality to your unified communications solution, LDAP-enabled applications and system phones. Data sources: ODBC / SQL Microsoft Outlook Microsoft Dynamics Tobit David Datev Pro Cloud applications Telephone book CDs / Web services Lotus Notes Active Directory / LDAP CSV / TXT Client interfaces: LDAP-enabled end devices LDAP-enabled applications Microsoft Outlook PBXs and system phones Smartphones CTI / UC solutions XPhone Virtual Directory retrieves data right from the original data sources and supplies the standardised contact data via a central LDAP interface.

3 Integrating many different data sources Access your contacts & addresses directly Providing direct data access from all mission-critical systems streamlines the communication processes in every department and boosts worker productivity at the office, on the road and in home offices. Your organisation will deliver better-quality services and keep your customers and partners more satisfied. With the mapping wizard, you can easily map data fields for use in all your various clients. Pre-configured mappings are included with XPhone Virtual Directory. Personal and central: data sources supported Regardless of whether your contacts are stored in SQL databases, Microsoft Dynamics CRM, Microsoft Outlook, your Active Directory, Tobit David or other sources with XPhone Virtual Directory, you can access all your data as well as data from the "cloud", e.g. Google Apps for Business or the Telefonbuch Deutschland Web service, at any time. You can even integrate private Outlook contact folders if your organisation runs an Exchange server. Flexible data mapping The mapping wizard greatly simplifies database integration. You decide what contact fields are relevant and should be mapped to XPhone Virtual Directory. This contact information is then shared with other applications or systems via client interfaces. In addition, you can readily aggregate data from multiple fields and stanardise phone numbers without adapting or modifying your original data. XPhone Virtual Directory already comes with a host of standard mappings. Sought and found: always the best data XPhone Virtual Directory ensures that you always receive the best hits when searching. By prioritising your databases, contacts from your personal Outlook address book appear before other hits from public databases, for example. Thanks to the proximity search function, you can also receive information on the caller if only the company's centralised number is available in your database instead of the extension. High performance without replication XPhone Virtual Directory retrieves data right from the original data sources. As a result, the data is always up to date without requiring replication. Thanks to a special index for phone numbers and contact details, search hits are returned within seconds without slowing data source performance. The choice is yours: security You decide who can access which data sources. If your client supports Windows Authentication, the permissions can be assigned based on your Active Directory users and security groups. That way, some departments can receive access to all the contact information, while others only see selected details.

4 Value-added for legacy systems Access from every application XPhone Virtual Directory provides your data over LDAP or in its own Web-based address book. The solution adapts to your environment not the other way around so you won't have to change the attributes configured in your applications. You can set up different interfaces for different clients and adapt the data fields and attributes to your individual requirements, e.g. using the standard mapping already included in the scope of delivery. For your PBX and system phone Your phone or communication platform supports LDAP (Lightweight Directory Access Protocol). Now you can also use your contacts with these systems. XPhone Virtual Directory offers an optimised view for displaying LDAP-enabled system phones and prepares the data in such a manner that contacts can be accessed directly. For Cloud and IP-Centrex applications You can easily make your local contact data available to cloud applications via automatic export using XPhone Virtual Directory. Or even the other way around: use your local applications and devices to access contact data from the cloud. Integration von Cloud-Diensten LDAP-fähiges Systemtelefon For your Intranet and your smartphone XPhone Virtual Directory comes with a Web-based standalone address book. It can serve as a central enterprise directory and be integrated into your organisation's interface, for example. The smarphone interface means that you can access your contacts at any time. For your mobile phone Play it safe: XPhone Virtual Directory presents your contacts in the LDAP browser on the iphone and other smartphones without storing the data on your mobile device. You always use the latest contact details and if the deviceis lost or stolen, your valuable data will not end up in the wrong hands. XPhone Virtual Directory Web-Adressbuch im Intranet Apple iphone Adressbuch For Microsoft Outlook Do you manage contacts mostly in Microsoft Outlook, but still want to access other data sources as well? With XPhone Virtual Directory, all your entire contact data is only a few keystrokes away via the search function in your Outlook client. For XPhone Unified Communications, XPhone Express and other LDAP-enabled applications XPhone Virtual Directory is the ideal extension for your unified communications solution and any other LDAPenabled applications that you wish to access your enterprise contacts from.

5 XPhone Virtual Directory 2011 Service features Administration Plug & play start-up Client for Remote Administration Integrated Web server / supports existing IIS Virtualisable VMWare / Hyper-V Importing/Exporting settings Connecting databases Number of data sources Multiple allocation of data fields Aggregation of data fields Mapping wizard for easy source data integration Automatic standardisation of phone numbers Customised data fields Prioritisation of databases Basic Advanced Search functions Direct Access technology for access to original data High-performance index for swift data search Multi-location-enabled phone number index Proximity search Flexible parameter search Search results prioritised by databases Client integration Single sign-on in Windows domains 5 Integrated LDAP server V2 / V3 LDAP via SSL Mapping wizard for client - data field integration Mapping for each client interface is individually configurable Accessing contact photos Basic Advanced Supported data sources & applications 1 ODBC CSV / TXT Tobit David / David.fx global address book XPhone UC server users Public Microsoft Outlook contacts 2 Private Microsoft Outlook contacts 2 Public Lotus Notes contacts Private Lotus Notes contacts Active Directory / LDAP MS Dynamics CRM 3 MS Dynamics NAV 3 Datev Pro contacts DasTelefonbuch Deutschland Google Apps for Business Other data sources & sector solutions on request Preconfigured client interfaces 1 LDAP-enabled PBXs LDAP-enabled telephone devices Web client for Intranet Web app for smartphones Microsoft Outlook address book Apple MAC OSX address book Apple ios address book Mozilla Thunderbird 2 address book UC solutions from third-party providers 1 Exporting contact data Statistic functions Queries per second, hour, day Index capacity (number of data items) Monitoring via Windows performance indicators Access permissions Authentication of Active Directory (users / groups) Authentication of XPhone UC Server 4 Configurable access rights for each data source Configurable visible fields per Client Interface System requirements Windows 7 Prof. / Windows XP Prof. or Windows Server 2008 R2 (SP1) / 2008 / 2003 (32 / 64 Bit) RAM: min. 2 GB; HDD: min. 10 GB For Web address book: min. IE 7 / Firefox 3 / Safari 3 or higher 1 An up-to-date overview is provided on 2 Microsoft Exchange Server required 3 Via ODBC; supported versions on 4 In combination with XPhone UC Server In combination with SSO-enabled clients 6 Number of data sources can be extended on request XPhone Virtual Directory licensing System license, no user license required Access up to one million data records Unlimited number of client interfaces Option to upgrade from Basic to Advanced version Free test version & product video at

6 XPhone Virtual Directory 2011 Your benefits at a glance Central access to contact data Directly access data in a wide variety of data sources Data standardisation without modifying the original contacts Standard interfaces to mission-critical systems and applications Individually customisable Flexible field mapping for your data sources Configurable data representation depending on the LDAP interface Access permissions for data protection Seamless integration Easy-to-manage out-of-the-box solution Open interfaces for connecting databases and client interfaces Supports Windows authentication Remote administration possible About C4B Com For Business AG C4B Com For Business AG has been developing and marketing communications software for companies of all sizes and industries since With services such as CTI, presence, fax, voic , instant messaging and solutions for mobile workers, C4B's XPhone unified communications solutions consistently improve interactions between businesses and customers and streamline communications and business processes within the enterprise as well. C4B's software solutions are vendor-independent, can be deployed in various ICT infrastructures, support virtualisation and integrate seamlessly with legacy applications and databases. C4B Com For Business AG Gabriele-Münter-Straße 3-5 D Germering Phone: +49 (89) Fax: +49 (89) info@c4b.de Internet: C4B Com For Business AG. All rights reserved. Subject to technical changes without notice. XPhone is a registered trademark of C4B Com For Business AG. All the hardware and software names used above are the registered trademarks and / or trading names of their respective vendors. November Product version: XPhone Virtual Directory 2011 SR 2.