Computerized Maintenance Mangement System Solutions

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1 53 TOP Computerized Maintenance Mangement System Solutions a whitepaper by

2 Brought to you by Looking For a New CMMS Solution Vendor? Our Top 3 Companies Maintenance operations are a vital part of every company and industry. Buildings needs to be kept clean, running, and up to code, company vehicles will have to be maintained, and any inventory needs to be managed. Managers need to keep track of the costs of maintaining the facility, any assets, and inventory, as well. However, this can be difficult without software. Enter CMMS. This report will discuss what CMMS is, what common features are typically included, and what companies should look for when purchasing CMMS. It will also detail the top 3 CMMS vendors. What is CMMS? A Computerized Maintenance Management System (CMMS) is a software package that helps maintenance staff keeps track of the company s assets (buildings, vehicles, etc), as well as costs, inventory, and any scheduled maintenance work. It also helps companies make decisions on the status of the asset for example, if an office building needs plumbing or electrical repairs or if a company vehicle would need to be replaced. CMMS can also helps companies adhere to safety, regulatory, or environmental compliance standards, i.e. by storing information on safety plans. CMMS also is known by Enterprise Asset Management or Computerized Maintenance Management Information System. It also can be referred as facility management software. Common Features of CMMS Asset Management Records Almost every CMMS system has this feature. Asset management stores information on the company s assets, such as buildings, vehicles, and other equipment that will need to be maintained. That information might include purchase date, purchase price, serial number, warranty, and any service history. Work Order The work order functions allow the maintenance manager to assign tasks and keep track of which staff member is assigned which duties. Such information can include the name of the staff member, what machine(s) were repaired, any issues with the repair, and whether the task has been completed.

3 Inventory Management Some CMMS systems allow for tracking inventory, such as any spare parts for the machines. They also note the quantity of any materials or parts and alert maintenance managers if any new supplies need to be ordered. Some systems even display detailed information on each part, such as type, model number, where and when it was originally bought, and price/warranty. Preventive Maintenance It is critical that each machine or asset is maintained to prevent a breakdown. Most CMMS systems include a preventive maintenance functionality to help set up and monitor a maintenance schedule. Safety Measures Safety is important for each organization, so companies want to keep track of how they comply with this issue. To do this, CMMS systems manage safety plans, permits, and other relevant information. Mobile Applications Not all CMMS vendors offer mobile application functionality but it is a growing trend. As maintenance employees work in the field, they can access work orders through their smartphones or tablets, and even take pictures of the progress or request help. Benefits of Using CMMS There are quite a few benefits of CMMS systems. First, there is less downtime, as companies keep track of the maintenance schedule of a particular machine or equipment, so there are fewer surprises if anything does break down. Second, maintenance managers can keep better track of their employees on specific task(s) and when they are completed. And there is better scheduling of work which leads to less overtime. Finally, companies can save money, as parts can be ordered when needed, and not in the middle of a job. Who Uses CMMS? No matter the company size or industry, every organization has property or equipment to maintain. Most companies have a dedicated maintenance staff. Also, there are companies that provide company vehicles to their employees (i.e. Sales, retailers that deliver directly to customers, etc). All these companies can benefit from investing in CMMS. The manufacturing industry can benefit as well, as forklifts, assembly lines, and other machines that need maintenance. Retailers can also benefit, as not only to maintain all the equipment in the store, but to keep track of inventory as well.

4 What to Look For When Purchasing CMMS CMMS comes in two flavors on-premise and Web-based. Companies should figure out which method is best for them, as they are both different. If a company needs control over the software and have everything stored on its site, then on-premise is the best bet. The Web-based solution may be best for a company that does not have dedicated IT staff to maintain the software or want a system that is easy to access. Before purchasing any solution, companies need to first figure out what their requirements are for utilizing CMMS i.e., how many machines or vehicles need to be maintained or how many employees will access the software. One good recommendation is to have a checklist of the features that are required before the company starts looking at vendors. These are the top things companies should consider when purchasing CMMS: Cost CMMS varies in cost, so you ll need to factor in on the number of users and deployment method. You ll want to do a pricing comparison among different vendors. Web-based software tends to be cheaper than on-premise. Scalability Does your company anticipate making any changes to its procedures or systems in the future? If so, you ll want to find a solution that offers the ability to scale up or down, especially if any additional employees are expected to use the software. You may have to pay more for any additional features or users. Ability to work with existing hardware, databases, and systems - Make sure that the CMMS is compatible with any other hardware or software your company uses. Input from users The company will need to get buy-in for the software, not just from the top executives, but all the employees that will be using the system. One way to do that is to get those users involved in choosing the system for example, have them participate in software demonstrations. Training and support after software deployment - Does the vendor offer training remotely or onsite? You ll want to choose a vendor that can provide training at your company s convenience, if feasible for example, having a rep conduct training sessions to multiple users at the company s site. Also, make sure if the vendor provides support after the software is deployed, such as 24/7 tech or customer service support via phone or online.

5 Top 3 CMMS Software Vendors Below we ve listed our three top companies to guide you in your purchase of CMMS. Within each company, we ve listed its profile, key features of its system, and customers that have used it. Key Links: Tero Consulting Ltd. # Coast Meridian Road Port Coquitlam, B.C. V3C 6G5 Phone: sales@tero.ca Company Profile: Web Work Azzier is the latest release of the world s first commercially available true 100% web based CMMS Web Work. This latest release breaks new ground with the most advanced CMMS functionality available in a fully web based maintenance management program. Azzier is the most feature rich web based CMMS available due to its exclusive use of advanced web programming. Mobile device connectivity is built into the core programming making Azzier the most powerful, mobile CMMS solution available. Web Work Azzier is the premiere maintenance management system for operations with demanding asset maintenance, scheduling, planning and corporate interfacing requirements. While out of the box maintenance systems force you to conform, the Azzier CMMS is completely tailored to meet your users and administration needs. Azzier breaks new ground in CMMS development by being web based and ready for any pc, tablet or mobile device running a popular browser. We do not offer a mobile module, the entire program is mobile! The Web Work Azzier CMMS will maximize the performance, lifecycle value of complex company assets and align maintenance performance with overall business strategies and objectives.

6 Key Features: Web Work Azzier is a new era in CMMS's with un-parallel power and flexibility. Unlike out-of-the-box CMMS's that impose restrictions upon you to fit into their box, Azzier is tailored to your specific and unique needs. Each screen, field, module and feature within the Azzier CMMS is unique to each user, group or department. Together with your team, our specialized integration engineers (IE's), design and implement a CMMS uniquely tailored to your maintenance operations and corporate requirements. The Web Work CMMS is used by maintenance professionals in a wide variety of industries including Aerospace and Defense, oil and gas, K12 education, universities and colleges, industrial manufacturing, utilities, hospitality. Highlights of Azzier include: All modules & features are web based Unlimited maintenance tasks, procedures, meters, schedules etc. Develop and manage advanced, complex maintenance scheduling Create, manage and control multifaceted storerooms, inventory and purchasing operations Create and manage large scale document libraries, regulatory and safety reporting systems Fully integrate all aspects into your corporate EAM/ERP/SAP systems Key Features: Work order system Preventive maintenance scheduling Inventory control Asset management Historical reporting Analytical reporting for trend analysis Labor hours and scheduling Warranty tracking on parts and equipment Inspection tracking and trending Budget forecasting

7 Customers: Aphen Pharma Solutions Tri-State Iron and Metal Atlantic Packaging CVS CAREMARK Hopsteiner AmeriPride Services Inc Western Canada Marine Response Corporation Deer Valley Wadsworth Center, New York State Department of Health Fulton Concrete

8 Key Links: Maintenance Software Video: Brochure: Recent case study articles: Recent corporate press releases: Bigfoot blog: Smartware Group, Inc. P.O. Box 188 Center Harbor, NH Toll-free ext. 82 Company Profile: Smartware Group, Inc., headquartered in Center Harbor, N.H., produces Bigfoot CMMS for a variety of industries, from manufacturing to hospitality and tourism. Since 2002, Bigfoot has helped more than 10,000 users worldwide improve maintenance operations with advanced capabilities that include preventive maintenance (PMs) and predictive maintenance, work order scheduling, maintenance requests, asset management, parts replacement inventory, and built-in reporting. Bigfoot CMMS native functionality paired with its intuitive design allows maintenance professionals to implement the solution and get results quickly, often in a matter of weeks. The company will be unveiling a major upgrade to Bigfoot CMMS in June of This latest version will modernize the user interface design to further simplify the way maintenance professionals manage asset maintenance for their organizations. Bigfoot CMMS will be available in two editions, Bigfoot CMMS Enterprise and Bigfoot CMMS Enterprise+, for multi-site environments with more complex requirements. The maintenance management solution upgrade will also include a number of new features across both editions. The streamlined user interface will match how users view, scan, and interact with computer screens of any size, including smartphones, tablets, and ipads. This design, undertaken as part of Smartware Group s quest to produce intuitive, Quick to Learn maintenance solutions for Quick Results, will further increase a user s efficiency as she spends less time training and navigating the software, and more time fulfilling work orders, making emergency repairs, and otherwise getting machinery back online.

9 Less Keystrokes, More Power Both Bigfoot Enterprise and Enterprise+ will model a maintenance department s work flow in a simplified manner, thus reducing the number of keystrokes and clicks needed for myriad functions, such as entering equipment data, creating work orders, or generating a preventive maintenance (PM) calendar. Underneath the new Bigfoot design lies a host of cutting-edge features. Location-based work orders will give users the ability to manage work orders by both an asset and a site. Users will also be able to tap into a new parts inventory to show one part in multiple locations and the quantity of each on hand at each location. Document management has been enhanced so users may set up an asset maintenance media library and create files for spreadsheets, illustrations, videos, and other applications. And with improved multi-site management, users will be able to shut down a specific site for a set period of time. To learn more about Bigfoot CMMS for your organization, visit to watch a free video today. Key Features: Asset/Equipment Management Calendar/Meter Reading-based PM Scheduling Location/Asset-based Work Order Management Condition Monitoring Predictive Maintenance Analysis Pre-defined Reporting and Dashboards Automatic Alerts Multi-language Localization Project Management Audit Trail/Log Tracking And much more!

10 Customers: John Deere Bradley Pacific Aviation SMG Worldwide Entertainment and Convention Venue Management Catalyst Development Snow Island Guthrie Theater Midland Metal Products Medical University of South Carolina Gilpin County, Colorado Romark Logistics

11 emaint Enterprises 438 N Elmwood Road Marlton, NJ (856) Key Links: Case Studies: Company Brochure: Features & Benefits: Meet the Team: Awards: Why emaint: Product Video Tour: Product Pricing: Demo Options: Best Practices Videos: Upcoming Events: Company Profile: emaint Enterprises has been providing innovative CMMS (Computerized Maintenance Management Software) solutions since emaint was one of the first CMMS providers to develop a completely web-based "Software as a Service" (SaaS) model for more rapid implementation at a lower total cost of ownership. Their growing client-base consists of over 18,000 users worldwide across 3,500 sites ranging from small & medium sized organizations to Fortune 500 corporations including manufacturers, service providers, fleet operators, energy and utility companies, health care facilities, universities, municipalities, and facility and property managers, among others. emaint's state-of-the-art X3 CMMS system can be tailored to meet the exact specifications of any maintenance, facilities or operations department and saves companies valuable time and money by better organizing, planning and managing maintenance activities. The results: less equipment downtime, greater return on assets, and improved efficiency, productivity and profitability.

12 Key Features: Work Order Tracking System Work Request Tracking Asset Management Preventive Maintenance Predictive Maintenance Planning and Scheduling Inventory management Purchasing and Requisitioning Reports and Dashboards Mobile Maintenance Customers: Polyone Corporation Cintas Chevron John Hopkins Rutgers Tilcon Crown, Cork & Seal Burris Logistics XTO Energy Douglas County Colorado