Welcome Message. HKBN Solutions Day 2014 Infinity Connect without Limits Take your Business to the Next Level
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2 Welcome Message HKBN Solutions Day 2014 Infinity Connect without Limits Take your Business to the Next Level Hong Kong Broadband Network Limited (HKBN) self-built a world-class fibre backbone network to deliver top performance service provisioning to all customers. Today, we proudly introduce to you our cloud solutions that support communications, infrastructure, business processes and mobility. As one of the leading service providers in the market, we join hands with renowned technology partners from around the world to bring you best-value cloud solutions to facilitate your business development. We chose the theme Infinity to represent our Solutions Day It represents the removal of communication barriers with the latest cloud technology, as well as HKBN s endless endeavour to transform the market with best-of-class solutions and applications, making our Hong Kong a better place to live. Enjoy our Solutions Day. Our passionate professional team looks forward to addressing your business needs, and working as your trusted partner to take your business to the next level! William Yeung Chief Executive Officer & Co-Owner Hong Kong Broadband Network Limited 1
3 Agenda 1:00p.m. Registration & Viewing of Exhibits 2:00p.m. 2:10p.m. Keynote Mr. William Yeung, Chief Executive Officer & Co-Owner, Hong Kong Broadband Network Limited 2:10p.m. 2:15p.m. Opening Ceremony Mr. Billy Yeung, Chief Commercial Officer & Co-Owner, Hong Kong Broadband Network Limited & Technology Partners 2:15p.m. 2:45p.m. Go Beyond the Fibre Network How Important is Fibre Network in Enabling Cloud? Speaker: Mr. Sui Lun Lo, Chief Technology Officer & Co-Owner, Hong Kong Broadband Network Limited Enable Infinite possibilities in highly reliable fibre-based infrastructure Bring in world class partners to deliver superior quality service and support hypher in one single contact Empower Communication as a Service with overlay applications of business communication Experience video is the next voice 2:45p.m. 3:15p.m. Grow Your Business Boundlessly with Cloud Speaker: Mr. Andrew Sampson, General Manager, Hong Kong and Macau, Hitachi Data Systems What are the requirements for a trusted Cloud? - Why would you trust Cloud? What are the key attributes to look for? - How are these attributes built into Cloud Services? How to make cloud Services work? - Are you ready for Cloud? What do you need to do to make Cloud work for you? - DOs and DON Ts in selecting your Cloud Services 3:15p.m. 3:45p.m. Coffee Break & Viewing of Exhibits 3:45p.m. 4:15p.m. The Time for Smarter Selling is Now Speaker: Mr. Atul Tuli, Senior Sales Director, Cloud Solutions, Oracle Asia Pacific Sales organizations should seek to enhance customer selling experience by incorporating digital business channels Incorporate digital interactions into your sales force automation (SFA) and contact center systems and move this information to mobile devices where salespeople have easy access Elevate the sales experience to a more strategic level, to include online, social, contact centre and face-to-face, and strengthen the buyer-seller relationship across all interactions Companies must deliver superior sales and customer service while also ensuring a positive experience every time a customer contacts the company 4:15p.m. 4:45p.m. Empowering Private Cloud with Next Generation Infrastructure Speaker: Mr. Martin Ip, Head of Advanced Solutions and Services, Macroview Telecom Business demand and benefit Environment for the journey to the Cloud Infrastructure design consideration of the Cloud The importance of a proven design of Data Center architecture for the Cloud How a multi-tenancy model benefit from the manageability of the Cloud 5:00p.m. 7:00p.m. Networking Cocktail & Viewing of Exhibits 7:30p.m. End of Event Technology Partners & Exhibitors 2
4 Speakers Mr. Sui Lun Lo Chief Technology Officer & Co-Owner Hong Kong Broadband Network Limited Sui Lun Lo is the Chief Technology Officer of Hong Kong Broadband Network (HKBN). He is the master craftsman behind HKBN s fibre network strategy as well as the penned author behind every major HKBN license application, including the fixed telecom operating license in Sui Lun has over a decade of proven success in turning technology business cases into commercial reality. Prior to joining HKBN, Sui Lun gained experience in network planning and undersea cable investments with the former Hong Kong Telecom. Sui Lun holds a Bachelor s Degree in Sciences from the Chinese University of Hong Kong and a Master s Degree in Business Administration from the University of Strathclyde, UK. Sui Lun is 1 of 91 proud Co-Owners of HKBN. Mr. Andrew Sampson General Manager, Hong Kong and Macau Hitachi Data Systems Andrew Sampson is Hitachi Data Systems General Manager, Hong Kong and Macau, and the Vice President of Cloud Services Connection, Asia Pacific. Andrew is responsible for overseeing and devising business strategies for Hitachi Data Systems (HDS) in Hong Kong and Macau. He is also responsible for managing and collaborating business opportunities together with local partners for cloud services practice across Asia Pacific. A veteran of the local Information Technology and Telecommunications industries in Hong Kong, Andrew has held various sales, marketing and general management roles during his over 18 years stint in the territory. Prior to joining HDS, he was the Managing Director of NetStar Hong Kong. He has also taken up a regional Product Marketing position at Level (3) and was General Manager of Sales at New T&T previously. Andrew started his career in Hong Kong with IBM where he spent nine years in various sales roles. He graduated from Kellogg-HKUST s Executive Master in Business Administration Program (EMBA) and holds a Bachelor of Science degree in Physics. 3
5 Mr. Atul Tuli Senior Sales Director, Cloud Solutions Oracle Asia Pacific Atul Tuli is the Senior Sales Director for Cloud CRM at Oracle Corporation. Atul is responsible for managing Sales for Sales, Marketing and Social Cloud CRM solutions. Atul joined Oracle in 2006 as Sales Manager for CRM Sales based in Mumbai to manage West India. As CRM Sales Manager, Atul was responsible for the entire West India Market and looking after all verticals, i.e. Financial, Manufacturing, Communications, and Services, etc. Later Atul took over as the manager for Communication, Media and Utility for Oracle Applications group for Oracle Inda. Atul managed the Cloud CRM Business for Oracle India and was the Director for CRM on Demand (Oracle SaaS CRM) Business from 2010 to Prior to his tenure at Oracle, he was the Global Business Manager at Microsoft and managed the Tata Group. He was with NCR Corporation in the Financial Solutions division, and last was regional manager for West India. Atul holds a post graduate diploma from AIMA, Delhi and Bachelor in Commerce degree from Delhi University. Mr. Martin Ip Head of Advanced Solutions and Services Macroview Telecom Martin Ip has been working at Macroview Telecom for 20 years. He is currently in charge of the Advanced Solutions and Services team. He is a Cisco CCIE in routing and switching and the Chief Engineer responsible for building the first city-wide broadband IP MAN in China. He is also a Solution Architect in supporting Hong Kong Broadband Network in building one of the world's largest Cisco-based MetroEthernet Networks. 4
6 Exhibit Highlights Network as a Service: Meet your Business Needs through Our Reliable High-Speed Connectivity By making use of our on-demand Premium Dedicated Internet Access (PDIA) network service, you will get direct and dedicated bandwidth to connect you between Hong Kong and overseas. With this stable and high-speed service, together with a Tier 3+ Data Centre, you can build a secured and reliable cloud service for your business. Leveraging our 12,000 hotspots around the city and indoor managed Wi-Fi service, you can access and manage your business without boundaries. Communication as a Service: Zero Capital Expenditure Investment No Equipment Purchase is Required Infinite Voice service requires minimal upfront investment and no capital expenditures. It is technologically evergreen and scalable on demand. With our seamless communication service, you and your employees can be reached anywhere, anytime at the office or overseas through just one number, and save your international roaming expenses. Infrastructure as a Service: A Cloud Service that Resides in Hong Kong Our Infinite Cloud service is always ready to burst due to its scalability feature, a virtual resource that is always available without keeping you waiting for equipment delivery. Our Cloud infrastructure resides in Hong Kong, reducing latency by using HKBN s rich choices of network services. Save your upfront investment today by using our Infinite Cloud services (Cloud server, backup and storage platform) to fulfil all your IT needs. Software as a Service: Grow your Business through Sales Cloud, and Find a New Way to Manage your Human Capital Our Infinite App service integrates and utilizes social media, mobility, and data analytics to assist you in running your business, managing the sales pipeline, improving customer experience, maximizing resources utilization, engaging and helping your talents to succeed. Our Sales Cloud and Human Capital Management (HCM) Cloud enable you to manage your business anywhere, anytime without upfront capital investment. Private Cloud Solutions: Building Block to Mitigate your Business Risk HKBN provides a fully integrated disaster recovery solution in a Tier 3+ Data Centre with ultra-low latency dark fibre connectivity on private cloud. The solution assists you to design and build, host, co-locate, and manage a reliable and secured private cloud. Your sites will reside at Data Centres in Hong Kong with accreditation of international recognition, such as ISO27001 for information security management, ISO for IT service management, ISO14001 for environmental management and LEED Gold standard certification for design and construction, etc. We aim at reducing your business risk simply by working with our qualified partners to give you the highest standards of service. Our solution allows better integration with your existing environment, enhances your IT agility and protects your technology investment. 5
7 Host Established in 1999, Hong Kong Broadband Network Limited ( HKBN ) is a leading broadband service provider in Hong Kong, offering a diversified portfolio of innovative products in fibre broadband and Wi-Fi access, communication and entertainment to over 1.4 million subscribers. In the enterprise market, HKBN s fibre optic network covers over 1,900 commercial buildings, providing premier services to different industries and data centers, ranging from multinationals leading their respective industries to local businesses of all sizes. Taking advantage of industry-leading Fibre-To-The-Office (FTTO) technology, HKBN caters to the telecommunications needs of corporate customers with a diversified portfolio of innovative business solutions, including 1000Mbps fibre business broadband, point-to-point MetroNet, Premium Dedicated Internet Access (PDIA), IP-based Enterprise SIP Trunk, Enterprise Wi-Fi Solutions, Infinite Voice and Infinite Cloud. Over the years, HKBN has invested over HK$4 billion in building a world-class fibre backbone network which disrupts the market with outstanding performance. In 2005, HKBN became the world's first carrier to receive Cisco Metro Ethernet QoS Certified status. In 2007, it introduced the first carrier-class GPON in Hong Kong. In 2012 and 2013, while Hong Kong topped the world s average peak connection speed according to Akamai Technologies State of Internet reports, HKBN s performance recorded by Akamai consistently surpassed record-breaking Hong Kong figures. Refusing to rest on its laurels, HKBN acquired Hong Kong s largest Wi-Fi wholesaler Y5ZONE in early It is now aggressively expanding and upgrading its Wi-Fi network. For more information about HKBN Enterprise Solutions, please visit Technology Partners & Exhibitors BroadSoft is the leading, worldwide innovator of Voice over IP (VoIP) applications that is transforming how people connect, communicate and collaborate. For over 10 years BroadSoft has been at the forefront of the IP telephony industry, helping to advance the convergence of voice, video and data. Today, BroadSoft is the backbone of more than 500 telecommunications service providers' networks and empowers them to deliver enhanced and personalized communications and entertainment services to businesses and residential subscribers. 6
8 At Cisco (NASDAQ: CSCO) customers come first and an integral part of our DNA is creating long-lasting customer partnerships and working with them to identify their needs and provide solutions that support their success. The concept of solutions being driven to address specific customer challenges has been with Cisco since its inception. Husband and wife Len Bosack and Sandy Lerner, both working for Stanford University, wanted to each other from their respective offices located in different buildings but were unable to due to technological shortcomings. A technology had to be invented to deal with disparate local area protocols; and as a result of solving their challenge - the multi-protocol router was born. Since then Cisco has shaped the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners and has become the worldwide leader in networking - transforming how people connect, communicate and collaborate. Read more : Founded in 2001, Deltapath, headquarted in Hong Kong, is the pioneer innovator in pure Session Initiated Protocol based unified communication platform for enterprises. Deltapath's flagship product frsip is a fully featured open standard unified communications platform that integrates video, voice, web browsers, and mobile devices under one umbrella. Today, supported by Fortune 500 companies and government customers, Deltapath has already deployed its products for general enterprise, hospitals, contact centres, serviced office, and retailers in 65 cities spanning across 25 countries. Deltapath's vision is to change the way people communicate at work and be able to connect and collaborate with each other anywhere and anytime they need. Hitachi Data Systems provides information technologies, services and solutions that help companies improve IT costs and agility, and innovate with information to make a difference in the world. Our customers gain compelling return on investment (ROI), unmatched return on assets (ROA), and demonstrable business impact. With over 6,300 employees worldwide, Hitachi Data Systems does business in more than 100 countries and regions. Our products, services and solutions are trusted by the world's leading enterprises, including more than 70% of the Fortune 100 and more than 80% of the Fortune Global 100. Visit us at 7
9 Macroview is a professional provider of Internetworking solutions for high-speed IP network infrastructure, DWDM optical network, Data Centre, IP telephony and unified communications, carrier backbones, business video streaming and broadcast, network security and network management. We have been operating since 1991 and now have 8 offices and technical support centers in Hong Kong, Guangzhou, Shanghai, Beijing, Dongguan, Shenzhen, Wuhan and Macau. Our keys to success are our PEOPLE, solution and technology leadership, long-term client partnership, close venture with vendors, and our solid support infrastructure and experience in designing and implementing solutions in both Hong Kong and China. Oracle is shifting the complexity from IT, moving it out of the enterprise by engineering hardware and software to work together in the Cloud and in the Data Center. By eliminating complexity and simplifying IT, Oracle enables its customers 400,000 of them in more than 145 countries around the world to accelerate innovation and create added value for their customers. By engineering out the complexity that stifles business innovation, Oracle is engineering in speed, reliability, security, and manageability. The result is best-in-class products throughout an integrated stack of hardware and software, with every layer designed and engineered to work together according to open industry standards. Oracle's complete, open, and integrated solutions offer extreme performance at the lowest cost all from a single vendor. Integrated, industry-specific solutions are engineered to address complex business processes across a wide range of industries. For customers needing modular solutions, Oracle's open architecture and multiple operating system options provide unmatched benefits from best-of-breed products in every layer of the stack. This allows customers to build the most optimized infrastructure possible for their enterprise. 8
10 Polycom helps organisations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience, the broadest multi-vendor interoperability and unmatched investment protection. Visit to learn more. As a wholly owned subsidiary of The Hong Kong and China Gas Company Limited and an associated company of Henderson Land Development Company Limited, Towngas Telecommunications Company Limited (Towngas Telecom) has long garnered an undisputable reputation for its pragmatic approach to quality services. Towngas Telecom, being one of the leading Data Centre service providers in Hong Kong, currently provides customers with bespoke, professional management services and reliable Cloud Computing service through our considerable number of Tier 3+ world-class Data Centres. With world-class international recognition such as ISO 27001:2005, ISO 14001:2004, :2005, FISC, TIA-942 and Level II security guidelines issued by HKSAR Government, Towngas Telecom has been an exemplary model of quality service provider in the region. To satisfy the increasing market need for services provided by Data Centres, a brand new, world class and large scale Internet Applications Centre spanning approximately 22,000 square metres is currently being constructed in Tseung Kwan O Industrial Estate. Meanwhile, we have been devoted to the development of numerous data centres in mainland China, including a 16,000 square metre state-of-the-art Data Centre for Phase I in Jinan City, Shandong, and large scale Data Centres in Dalian, Harbin and Dongguan, which are currently work in progress. 9
11 HKBN Enterprise Solutions Scope of Service Broadband Network Fibre Service Broadband Wi-Fi Diversified commercial fibre broadband solutions up to 100Mbps Complete Wi-Fi solution includes wireless network design, architecture and implementation Dedicated Access Dedicated Internet Access (DIA) Manageable and scalable bandwidth choices of local and international connectivity ranging from 100Mbps to 10Gbps Premium Dedicated Internet Access (PDIA) Direct connections with full-time, unshared dedicated bandwidth to China, the Asia Pacific, Europe and the US Value-added service IT Advisor Onsite Service Support One-stop professional IT-related support service Cloud Solutions Compute-as-a-Service Infinite Server Enterprise-grade, highly scalable, secure and flexible virtual server services with wide range of value added services Storage-as-a-Service Backup-as-a-Service Infinite Storage Infinite Backup A reliable, cost-effective, off-site cloud storage solution A feature-rich, off-site backup solution supporting wide range of server, workstation and smartphone Desktop-as-a-Service Infinite Desktop A reliable, cost-effective virtual desktop infrastructure service Data Connectivity Local Data MetroNet High bandwidth connectivity for any-to-any solutions Dark Fibre High capacity metro network at very low latency International Data Multi-Protocol Label Switching (MPLS) Combines voice, data and video transmissions into a single network to ensure data security Data Centre Data Centre Reliable access to a robust data centre environment Voice Communication Business Voice Infinite Voice Enterprise-grade hosted voice solution with a full set of cloud-based unified communications features Enterprise SIP Trunk A direct SIP-to-SIP connection offering a rich array of features Centrex Business Line Avoids the problem of busy lines common to traditional services Provides a wide range of professional grade telephony services, including Direct Line, Fax Line, Hunting Line, DDI and IDA-P International Voice IDD 0030 A premium IDD service offering reliable international calls The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to Hong Kong Broadband Network s respective standard conditions of contract. Nothing in this publication forms any part of any Hong Kong Broadband Network Limited All Rights Reserved. 10
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