Translation services. Over 50 languages

Transcription

1 Translation services Over 50 languages

2 01 Why Viettonkin?

3 Experience Long-term experience in Translation & Localization Industry as well as supplementary services Integrity & Commitment Our business conducted in accordance with set goals and commitments Express Services A wide range of services tailored to fit every need along with supports and at competitive prices Quality & Efficiency Quality up to customers expectation and professional project management system that optimizes efficiency and schedule

4 02 Translation, Localization Multilingual Testing & DTP Nowadays, it is essential for businesses to communicate and present its own message in customers native languages in order to penetrate foreign markets and consolidate their market share. Viettonkin offers high quality translation & localization services which help business reach their target clients and thus translate into a higher return on investment.

5 Connecting five continents xperienced and skilled staffs, powerful technology professional product and ser vice quality management system are the key to our prestige and success. Upon the mission Connect five continents, Viettonkin would have pleasure to ser ve global companies in diverse industries through our comprehensive client-oriented ser vices package, thanks to the support and commitment of world-class teams of professional linguists, engineers and strategists along with the state-of-art technology and expert project management system. We continuously improve our ser vices quality and processes to best ser ve client s demands and benefits, meanwhile, develop our business on creativity and clients anticipation. E

6 03 Over 50 languages A comprehensive portfolio of translation and localization ser vices Viettonkin offers a comprehensive package of translation, localization and multilingual testing & DTP ser vices in over 50 languages. All of ser vices are tailored to fit ever y need and budget and ensured that clients are encouraged to actively take part in the whole project deployment process

7 A. Multi-industry translation Viettonkin offers a professional translation service in many different industries, including: Legal translation, technical translation, consumer & marketing, media & entertainment, travel & tourism For each translation deployment, a set of interconnected processes are implemented: roject planning initial analysis, i.e. content analysis, resources review & preparation including staff and CAT tools, client consultancy P lossary building the new building of project-specific glossaries through language assets review and maintenance along with clients requirements G ranslation translating, editing, proofreading - Desktop publishing: localizing graphics and other visual elements - Project finalizing: file packaging and delivery T

8 B. Website globalization Viettonkin offers website globalization services which help businesses reach target customers by communicating in their native languages. Website globalization includes the following processes: Global planning: website content planning Technical building: website design, infrastructure review and consulting, market navigation Glossary building and translating Graphics and visual effects localization Platform synchronization: multilingual sub-site creation, cross-platform browser testing Search engine optimization (SEO) Multilingual website content maintenance and update

9 C. Software localization Viettonkin provides software providers with a professional and high quality localization service. All software components are accurately and properly localized, from User Interface (UI) to supporting materials. Processes include: Initial assessment: internationalization consulting, infrastructure review, resources preparation and deployment planning Glossary building and other technical requirements Translation and localization Multilingual DTP and testing Software finalizing and delivery D. Multilingual DTP & Testing Viettonkin s multilingual DTP & Testing services ensure every product localization version is properly and efficiently run and draws clients attention with pro visual effects. The services includes: Case testing and reviewing Linguistic testing (spelling and grammatical errors, vocab appropriateness, cultural settings.) Technical testing (UI design, proper encoding and decoding, platform synchronization ) Products & services leveraging

10 04 World-class team of professional linguists, engineers and strategists W hen choosing Viettonkin as a partner, clients are ascertained that their products and ser vices are put in the hands of dedicated and experienced team of professionally-trained staff who work in close cooperation with each other and know what are best for clients specific project. ranslators T With a team of in-house language specialists plus with a network of more than 3000 native translators with their full enthusiasm, high expertise and industr y-specific knowledge and experience, viettonkin could provide an express translation ser vice characterized by high translation quality, quick turnaround and competitive prices.

11 E ditors and Proofreaders. A team of in-house and native editors and proofreaders are proactively involved in many stages of translation and localization to check for different types of mistakes, such as inaccurate translation, style inconsistencies so that clients products and ser vices to be localized receive the greatest attention and are assured of highest quality. L ocalization engineers. Localization industr y requires not only language knowledge but also a deep understanding of localization processes and different kinds of CAT tools to facilitate the whole process. Viettonkin has a team of professional engineers working closely with language team and other departments through the whole localization process, from consulting with customers to get proper preparation (such as recommended deployment process and tools) to deliver y and system maintenance and update. D esktop publishing and web designers Desktop publishing specialists design and ensure document files are ready to go online or to be printed in target languages. They have to adapt the source files to specific localized corresponding versions, including language, style and other UI features.

12 lobalization, internationalization and localization in-countr y representatives and consultants. All these personnel directly work with Viettonkin s respected clients to develop a common understanding between the two sides, initial preparation of necessar y documents and requirements for the globalization, internationalization and localization deployment processes. They also consult with clients in terms of budgeting and scheduling, in coordination with project managers. Besides, consultants provide technical guidance to all teams involved in the project deployment process and suggest ways to minimize potential risks and costs, thus ensuring clients highest satisfaction. G ndusty-specific experts Thanks to industr y-specific experts, the translated and localized versions of clients products and ser vices attain the highest quality, thus avoiding unexpected issues. They have special expertise about specific industr y content and relevant issues which could possibly occur. These experts also take part in building glossaries and validating finalized products in order to meet requirements of target markets. I

13 roject managers. Viettonkin s project managers have long-term experience in medium and large scaled projects. They oversee the project deployment process, guide and link relevant teams and departments as well as other necessar y resources all together to perform project activities in an efficient and synchronous manner so that all projects are carried out on schedule. Besides, project managers have a deep knowledge of project process, budget build-up and allocation based on available resources; promote the knowledge and resources sharing between relevant departments in order to contribute to the company s sustainable development upon clients trust and partnership. P ndusty-specific experts. Thanks to industr y-specific experts, the translated and localized versions of clients products and ser vices attain the highest quality, thus avoiding unexpected issues. They have special expertise about specific industr y content and relevant issues which could possibly occur. These experts also take part in building glossaries and validating finalized products in order to meet requirements of target markets. I lobalization, internationalization and localization in-countr y representatives and consultants. All these personnel directly work with Viettonkin s respected clients to develop a common understanding between the two sides, initial preparation of necessar y documents and requirements for the globalization, internationalization and localization deployment processes. They also consult with clients in terms of budgeting and scheduling, in coordination with project managers. Besides, consultants provide technical guidance to all teams involved in the project deployment process and suggest ways to minimize potential risks and costs, thus ensuring clients highest satisfaction. G

14 05 State-Of-Art Technology, Professional Quality Management System and Quality Assurance Process s tate-of-state Technology Viettonkin s project team apply state-of-art technology including the most recently-developed CAT tools and language assets maintenance infrastructure to work effectively, both on schedule and on set budget. All these tools help automate the business process, maximize the accuracy, consistency of translation versions, the synchronization of project components and language assets, reduce workloads for team members, thus bringing higher efficiency in terms of project administration and deployment.

15 uality Assurance Viettonkin has been applying a four-step QA model, which is called PDCA developed by Dr. W. Edwards Denning, including the following processes: Plan: Establish objectives Do: Implement the process developed processes required to deliver the desired results. Check : Monitor and evaluate the oftwares and tools implemented process by testing the results With the support of latest against the predetermined objectives softwares and tools, we can handle Act: Apply actions necessar y for many types of materials in a variety of improvement if the results require changes. formats. Materials include: Besides, we also use another quality control Product documentation (printed or model called quality control, which covers online) not just products, ser vices, and processes, User assistance, help systems Industr y-specific materials but also people. All of this are deployed to Packaging and labeling ensure the highest quality ser vices to meet Websites and other online content clients requirements with highest Graphics and art satisfaction. Training and elearning materials Multimedia, audio and video Others Q ptimized process Through years-long experience of implementing medium-to-large scaled projects in many kinds of industries, Viettonkin has developed a standardized project management process which optimizes the project workflow and quality-control, thus reducing cost and complexity of gathering and evaluating of all relevant resources through the whole project deployment process and supply chain. O s

16 06 Vision and Mission Vision: To be the leading localization provider in Southeast Asia Mission: Connect five continents. It is our pleasure to support all businesses in the world to reach any target market just as the way they want.

17 07 C ontinuous innovation and commitment to excellence Viettonkin will continuously improve its ser vices quality and processes by developing our business on creativity, reliability and clients anticipation. Most importantly, we commit to provide our treasured clients with the highest quality ser vices at competitive prices. We always welcome all feedback and suggestions from clients to step-by-step heighten quality standards on the basis of sustainable development and long-term client partnership.

18 Vision and Mission Translation services Quality & Efficiency Website globalization Over 50 languages US Office: 2200 Pennsylvania Avenue, NW 4th Floor East Washington, D.C T: F: Malaysia Office: 1 Sentral, Level 16, Jalan Stessen Sentral 5, KL Sentral, Kuala Lumpur T: + 60 (3) F: + 60 (3) Translation Localization Thailand Office: 17th Floor, Unit 2, Silom Complex, 191 Silom Road, Kwaeng, Silom Khet Bangrak, Bangkok T: + 66 (0) F: + 66 (0) Singapore Office: Level 10, # 16 Collyer Quay, Singapore T: F: