e Z Want it? To use ezapps you ll first need to register for ezbanking and you can find those steps in the previous ezbanking section.

Size: px
Start display at page:

Download "e Z Want it? To use ezapps you ll first need to register for ezbanking and you can find those steps in the previous ezbanking section."

Transcription

1 ezsuite ebanking Services In addition to our Commercial Services products, we have a full range of electronic services available to small businesses and individuals. If you currently use a similar Bank of America service to those in this section, we will enable your access for our product automatically, beginning Monday, July 14. You won t need to register or experience a delay in service. e Z For the most seamless transition, you will want to confirm that Bank of America has your accurate address on file. We will be sending you important information via the week of the transition that will be critical for transitioning your online experience. To ensure delivery of important communications, please add to your address book. We know the ability to access your bank accounts while on the go is not just convenient; it is a necessity! Our ezapps for Android and Apple devices allow you to do just that. Check your balances and view transaction history, move money between your accounts with us, send and receive secure messages with the bank as well as access a full listing of our branches, phone numbers and ATM locations. ezbanking, our Internet Banking service offers real-time account balances, internal account transfers, check & deposit images, alerts & notifications as well as the ability to send & receive secure messages with us. Have it? The User ID you use at Bank of America will continue to be your Login ID once your account has transitioned over. As part of your login process at Bank of America you may currently use the Save this Online ID function. If so, a portion of your User ID is masked from display for security purposes. Prior to July 11, you should access your Profile Settings on your Bank of America online and make a note of your full User ID (if you do not remember it) so you will have it ready when when the transition to our ezbanking services is complete. Have it? All ezbanking customers have the ability to also bank using the ezapps. On your phone or other mobile device (sorry, Kindles are not supported), access the applicable app store and search for First Bank Kansas and the name is ezbanking. The icon is a blue First Bank Kansas logo. Download and install the app and login with the same credentials you use online. Want it? To use ezapps you ll first need to register for ezbanking and you can find those steps in the previous ezbanking section. Want it? Beginning July 21, please visit our website at and find the Register Here link in the tan box on the right side of the page. Complete and submit the form. You will receive an back within 2 business days that contains instructions for logging in it s that easy! Welcome guide 9

2 ezsuite ebanking Services (cont.) Mobile ezcapture* is an optional feature of our ezapp. Your camera enabled device can save you a trip to a branch or the ATM to deposit an item when you snap a picture of the front and back of the item and submit it securely to us through the app. Deposits can be made until 4:00 p.m. for same day availability. Please note that availability of funds may be delayed if there are irregularities with the deposited item. Have it? If you made a mobile deposit into your Bank of America account between January and March of 2014, we have enabled your access to Mobile ezcapture. This function can be found on the ezapp under the Transactions Menu. Want it? To use ezcapture you ll first need to register for ezbanking. Those instructions can be found in the ezbanking section of this guide. Once logged in, click the Mobile ezcapture menu option under Transactions from the green menu on the left hand side of the page. The Terms & Conditions will display for you to review & accept. We will review your request and you will receive confirmation once your registration has been processed. *Additional fees may apply. Free ezstatements allows you to view one or all of your accounts and/or notices within ezbanking. A rolling 13 months of history will begin building starting July 12. You can save the statements (with check images) in pdf format to your computer for future reference. An will be sent to you each month when your statement is ready for viewing. Remember, there will not be any statements available for viewing until your first statement cycles on your new account. Want it? If you did not use electronic statements at Bank of America but would like to start doing so with us, you will first need to register for ezbanking if you are not currently. Please note: New registrations will be accepted beginning July 21; instructions can be found in the ezbanking section. Once you are able to login, click on the ezstatements menu option during your online session and you will be prompted with a simple form to select the accounts you would like to receive electronic statements and/or notices on. With just a few clicks of a mouse you can pay bills in minutes saving you time and money! ezpayments* is ourbill payment service which allows for almost 85% of payees to be paid in as little as 2 business days. ezpayments includes the functionality for you to send an electronic payment to your family or friends that do not bank with First Bank Kansas, with just their address and a shared pass code one-time or on a regular basis all free! McPherson Have it? Your accounts that utilized electronic statements with Bank of America will be enrolled automatically for ezstatements. When you receive notice of your first statement, simply sign on to ezbanking and click on the ezstatements menu option. 10 FIRST BANK KANSAS

3 ezsuite ebanking Services (cont.) ezpayments is also available via our ezapp for certain functions like paying existing payees or cancelling a scheduled payment. For security purposes, new payees can only be created during an online session. *Additional fees may apply. Important payment scheduling information for the week of the transition: Bill Payment access with Bank of America will end at 4:00 p.m. on Tuesday, July 8. All payments at that time with a schedule date through July 11, will be processed. Future dated items will transition to us as scheduled payments. Have it? We will receive files containing your payees and payment history from Bank of America and this information will be loaded into our system. We will make every effort to ensure the accuracy of this information, however, it is very important that you review the information as soon as possible beginning July 14. If you need to change an address of a payee, it will be necessary to delete the existing payee and re-add a new payee with the updated information. Important differences to note: When you select a process date to pay a bill within our service, you will be selecting the date the payment will be processed on your behalf. On the process date, payments sent electronically will be debited from your account. A calendar image is displayed to help you estimate when the payment will be delivered, generally 2 business days for electronic payments and 5 for payments sent by check. Although the majority of payments are sent electronically, there are those that will be sent a check. In these cases, the payment will not be debited from your account until the check is received and deposited by the payee. 3:00 p.m. is the cut-off time to schedule a new bill payment or cancel/edit a pending bill payment. Want it? If you do not use Bill Payment services at Bank of America but would like to start doing so with us, you will first need to register for ezbanking if you are not already. Instructions can be found in the ezbanking section. Once you are able to login, click on the ezpayments menu option during your online session and you will be prompted to submit your registration. You may prefer to call and hear your account details rather than viewing them on a computer or other mobile device. Our voice response system, ezcall, can be reached at in Salina or outside Salina. Have it? All ezbanking users will also be registered in our ezcall service. You will be prompted to enter your Tax ID or Social Security Number and Security Code. The first time you call your Security Code is the last 4 digits of your Tax ID/Social Security Number. You will be prompted to change this immediately. Want it? Simply contact our Transition Care Team beginning July 21, and we will happy to set this service up for you. IMPORTANT NOTES You will be automatically registered for the same online services you use at Bank of America. Locate & make a note of your full User ID from Bank of America online by accessing your Profile Settings. Verify your Bill Payment payees for accuracy prior to scheduling payments for the first time after the acquisition. Make note of the payment schedule in the ezpayments section and plan your payments accordingly. Reestablish any eligible ebills if you choose to. New registrations will be available for all services beginning July Welcome guide 11

4 Still Have Questions? Or maybe you just want to confirm something you ve read. We ve gathered the most important topics together in this section for you again. Business Accounts Will I be charged for my checking account? We have taken care to find an account we think will work best for you based on the information we received about the type of account(s) you had at Bank of America. If after you receive your new account letter the week of June 9, you prefer a different account type, please contact our Transition Care Team beginning August 4 and we will assist you in finding a better solution. Will I have overdraft protection? If you had overdraft protection set up between your deposit accounts at Bank of America we will convert that transfer relationship and ensure that it is in place here at First Bank Kansas if both accounts are transitioning to us. If you had protection provided from a credit card or loan account you will no longer have overdraft protection in place and may want to consider making alternate arrangements. Am I going to get a new account number? Yes, we will be issuing you a new account number for your Money Market and Checking Account(s). You will receive a letter the week of June 9 which will contain both your new account type(s) and account number(s) as well as what account at Bank of America they correspond with. How will my business get new checks, deposit tickets or deposit stamps? As early as June 16, you may begin ordering your check and deposit supplies from the vendor of your choice or our preferred vendor, Deluxe, by calling Please refer to the letter you will receive the week of June 9 for your new account information. You will need this information when placing your order. As a one-time courtesy, we will be providing you with up to $25.00 per business account when you place an order. You may claim this offer by contacting our Transition Care Team by July 31. When will I receive my first statement? Business checking account statements will cycle on the last business day of each month. What will happen to my account history at Bank of America? Your account(s) will be coming to us from Bank of America without any transaction history. To receive information about any transaction (including interest payments) that posted prior to July 14, please contact Bank of America at Will terms or rates on my Certificate of Deposit change? The terms and rate on all of your fixed rate CDs will remain the same until maturity. Variable rate CDs will adjust to our current rates as reflected in the CD/IRA Disclosure Summary at the back of this guide. VISA Check Cards How do I get a new Debit Card (Card)? If your business has a MasterCard Debit Card with Bank of America that has been used in the last 6 months we will be issuing a replacement which will arrive the week of June 23. A system generated PIN will follow approximately 2 business days later. The VISA Debit Card will have your primary checking attached. Your business will receive all card(s) issued to your company s cardholders and it will be your responsibility to distribute them accordingly. If you do not receive the Card(s) you expected to replace your Bank of America Card(s) by July 7, please contact our Transition Care Team. What if my business does not use a PIN? If your business does not wish to use a PIN and would rather sign for purchases at the point-ofsale, you can simply destroy the system generated PIN that you receive in the mail approximately 2 business days following the Card itself. There will be a unique PIN generated and mailed for each Card. 12 FIRST BANK KANSAS

5 Still Have Questions? (cont.) What do I need to do to activate my card and when should I do it? We will automatically activate your Card as soon as the transition process is complete the evening of Saturday, July 12. We estimate activation will take place around 9:30 p.m. although we ll make every effort to have them available sooner and update our website accordingly. The Card will not be able to be activated prior to then and will be declined if a transaction is attempted prior to our automated activation process. Should I throw away my Bank of America Card? Your Bank of America card(s) will continue to work until 9:30 p.m. on Friday, July 11. At that time, the transition of your account will begin and your electronic access to your account via your Card will cease. You may destroy your card at that time or bring it into a First Bank Kansas location beginning July 14, and we can dispose of it for you. How will I access my funds over conversion weekend? It will be extremely important that you plan ahead for the transition weekend by ensuring that you have cash or another form of payment on hand. Your Bank of America location will not be open for business as it undergoes the transition to First Bank Kansas. Your Bank of America card(s) will cease to work at approximately 9:30 p.m. Friday, July 11, however, your First Bank Kansas Card S. Ninth - Salina will not work until approximately 9:30 p.m. the following evening, Saturday, July 12. You may continue to use your Bank of America checks through transition weekend in the event you have not yet received your new First Bank Kansas checks. Will my Card limits change? Depending on what limits you had associated with your Bank of America cards, they may change. As a general rule, cards will be activated with our standard limit of $700 per business day for ATM withdrawals and $2500 per business day for purchases. If your Bank of America card has limits higher or lower than these, those parameters will carry forward to our system during activation. Will my ATM access be affected? At noon on July 11, six of the Bank of America ATMs that you may have become accustomed to using will begin the transition to become First Bank Kansas ATMs. These ATMs will not be available for service throughout the transition weekend. There is a complete list of our ATMs located on page 6 of this welcome guide as there will not be service interruption for the machines we currently own. Once your new Card is activated, you may use any of the First Bank Kansas ATMs. Should we let you know if we are going to be traveling? We highly recommend you contact us with your travel dates in order to avoid any interruption of service. Our Fraud Management service tracks your purchasing habits and transactions outside your normal activity could cause an alert to go out. If they are not able to reach you it may result in your Card being blocked. Communicating your travel plans and having an alternate form of payment on hand during your travels are always best practices Welcome guide 13

6 Still Have Questions? (cont.) Other Services What do I need to know about using the night drop? Your night depository access at the Salina Mall, Lindsborg, McPherson South and Hutchinson locations will cease at 8:00 a.m. on Friday, July 11. Access will be available again beginning the morning of Monday, July 14. If your business currently has key access, a First Bank Kansas representative will contact you prior to July 11. Will there be a cut-off time at the branches? Our branches do not have a cut-off time and any transactions completed before close of business will be processed the same business day. Will my safe deposit box stay the same? The location, box number & keys of your safe deposit box will all remain the same. Boxes will be accessible until noon on Friday, July 11, and beginning Monday, July 14, during normal business hours. Do you offer wire transfers? We are able to initiate wire transfers upon your request. If your business has a high volume of wire transfers, you may consider taking advantage of our convenient Commercial Internet Banking product to initiate and track wire requests. In the meantime, we encourage you to follow the instructions in the ezbanking section of this guide if you are not sure of your current Bank of America User ID. Will I have to reenter my payees on Bill Payment? Bank of America will provide us with files containing your payees and payment history. These will be loaded into our system to reduce the amount of manual entry you will need to do. It is important that you review all of the payees to ensure the accuracy of the information. In addition, you will need to reestablish any ebills you had set up previously, if you choose. I didn t use some or all of these services at Bank of America but would like to try them. What do I need to do? Registration will open for ebanking services beginning July 21. Refer to the ezsuite section of this guide for information on how to sign up or contact our Transition Care Team for assistance. What do I need to do if I use Quickbooks? There will be some special steps you ll need to follow to link your Quickbooks to our ezbanking product. We will provide this information via our website & prior to conversion weekend. Internet Banking and Bill Payment Will I have to set up a new online banking account? If you use online services at Bank of America, we will automatically register you for our services. This will apply to ezbanking, ezpayments, ezstatements, ezcapture & ezcall. How will I know what Login ID and Password to use? As the transition gets closer, we will you specific instructions that you will need in order to login. W. Crawford - Salina 14 FIRST BANK KANSAS

Welcome FIRST BANK KANSAS. Your Bank around the corner. Salina Ellsworth McPherson Abilene Lindsborg Hutchinson

Welcome FIRST BANK KANSAS. Your Bank around the corner. Salina Ellsworth McPherson Abilene Lindsborg Hutchinson Welcome FIRST BANK KANSAS Your Bank around the corner Salina Ellsworth McPherson Abilene Lindsborg Hutchinson Kent Buer President Ryan Peschka Chief Financial Officer Curt Glaser Executive Vice President

More information

Online banking user guide

Online banking user guide Welcome Peoples Federal Savings Bank customers Online banking user guide IMPORTANT INFORMATION about your online banking account. Important information Your online banking accounts with Peoples Federal

More information

"You" and "your" mean the account holder(s) and anyone else with authority to deposit, withdraw, or exercise control over the funds in the account.

You and your mean the account holder(s) and anyone else with authority to deposit, withdraw, or exercise control over the funds in the account. FIRST BANK KANSAS Information about Electronic Fund Transfers The Electronic Fund Transfer Act and Regulation E require banks to provide certain information to customers regarding electronic fund transfer

More information

Key Transition Dates for Eastern HomeConnect. Frequently Asked Questions about Eastern HomeConnect

Key Transition Dates for Eastern HomeConnect. Frequently Asked Questions about Eastern HomeConnect Key Transition Dates for Eastern HomeConnect For your convenience, highlighted below are important dates regarding the transition of The Community Bank online banking to Eastern Bank. November 29 at 5:00

More information

Online Services User Guide

Online Services User Guide Online Services User Guide Welcome to online banking! Whether you re online or using a mobile device, access your accounts whenever and wherever it s convenient for you. Log In: BankMidwest.com Online

More information

We re upgrading your banking experience August 21 st 23 rd

We re upgrading your banking experience August 21 st 23 rd We re upgrading your banking experience August 21 st 23 rd What you can expect before, during and after the upgrade. Banking in your best interest. myinvestorsbank.com/upgrade We re Upgrading Your Banking

More information

We re upgrading your banking experience August 21 st 23 rd

We re upgrading your banking experience August 21 st 23 rd We re upgrading your banking experience August 21 st 23 rd What you can expect before, during and after the upgrade. Banking in your best interest. myinvestorsbank.com/upgrade We re Upgrading Your Banking

More information

Systems Upgrade Information Frequently Asked Questions

Systems Upgrade Information Frequently Asked Questions Systems Upgrade Information Frequently Asked Questions We ll be continually updating this page to ensure you have the most accurate and up-to-date information possible. Please check back often to stay

More information

Putting You First. A guide to your new accounts and services

Putting You First. A guide to your new accounts and services Putting You First A guide to your new accounts and services FirstMerit is committed to putting you first. For more than 165 years, we ve delivered solutions that help our customers finance homes, pay for

More information

Bank of America Branch Conversion Customer FAQs Updates to this document will be made accordingly following September 12, 2014.

Bank of America Branch Conversion Customer FAQs Updates to this document will be made accordingly following September 12, 2014. Bank of America Branch Conversion Customer FAQs Updates to this document will be made accordingly following September 12, 2014. (use Ctrl + Click to follow content titles) Bank of America Branch Conversion

More information

Mobile Banking FAQ for Business

Mobile Banking FAQ for Business Mobile Banking FAQ for Business General Questions 1. What is National Bank of Arizona Business Mobile Banking? Mobile Banking provides anytime access to your eligible account(s) from select mobile phones

More information

Online Banking & Bill Pay. Quick Start Guide. Step-by-step instructions PLUS easy-to-read screen shots and helpful tips.

Online Banking & Bill Pay. Quick Start Guide. Step-by-step instructions PLUS easy-to-read screen shots and helpful tips. Online Banking & Bill Pay Quick Start Guide Step-by-step instructions PLUS easy-to-read screen shots and helpful tips. Welcome -- Online System Security Welcome to Online Banking and Bill Pay! Whether

More information

Putting You and Your Business First

Putting You and Your Business First Putting You and Your Business First A guide to your new business accounts and services FirstMerit puts you and your business first. FirstMerit can make a true difference when it comes to helping you build

More information

Commercial Online Banking Frequently Asked Questions Bryn Mawr Trust Company

Commercial Online Banking Frequently Asked Questions Bryn Mawr Trust Company Commercial Online Banking Frequently Asked Questions Bryn Mawr Trust Company Bryn Mawr Trust Company August 2015 Page 1 of 9 CONTENTS Contents... 2 IMPORTANT NEWS!... 3 Fees and Enrollment... 3 Q&A: Commercial

More information

Hello. Welcome to MainSource Bank.

Hello. Welcome to MainSource Bank. Hello. Welcome to MainSource Bank. Welcome to a great bank. We re MainSource Bank. We re strong. We re stable. And most importantly, we re absolutely committed to being the kind of bank our customers want

More information

You spoke. We redesigned our online and mobile banking. (How s that for listening?) Your Guide to a Better Online and Mobile Banking Experience. Coming August 11th. One Login for your Computer, Phone and

More information

Banking at the speed of your life. Online. Mobile. Superior. Safe.

Banking at the speed of your life. Online. Mobile. Superior. Safe. Banking at the speed of your life. Online. Mobile. Superior. Safe. PARKSTERLING Answers You Can Bank On. At Park Sterling Bank, we know that there are times when our answer can help expand a child s future,

More information

What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app?

What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app? What does the First Mobile app do for me? What else can I do with the mobile banking app beyond the basics? Why should I use the mobile banking app? How do I sign up to use mobile banking? What type of

More information

Conversion at a Glance. Important Dates and Information. Legend

Conversion at a Glance. Important Dates and Information. Legend Conversion at a Glance Midland States Bank will be converting Heartland Bank accounts over the April 17 weekend. After the close of business on Friday, April 17, your accounts held at Heartland Bank will

More information

July, 2014 Page 1 of 7

July, 2014 Page 1 of 7 Q. Will I still be able to access my SBT online banking? A. You will be able to access your SBT online banking until 8 a.m. CDT on July 28th. Please see the transfers and bill payment sections for important

More information

SAME GREAT BANK. SHINY NEW SYSTEM. A guide for our new system upgrade on October 12, 2015, and how it affects your accounts at Bank Midwest.

SAME GREAT BANK. SHINY NEW SYSTEM. A guide for our new system upgrade on October 12, 2015, and how it affects your accounts at Bank Midwest. SAME GREAT BANK. SHINY NEW SYSTEM. A guide for our new system upgrade on October 12, 2015, and how it affects your accounts at Bank Midwest. 1 CONTENT Introduction... 1 What s the point of this?... 2 A

More information

Welcome. Details you must know regarding your Bank of Sacramento personal accounts are enclosed.

Welcome. Details you must know regarding your Bank of Sacramento personal accounts are enclosed. Welcome Details you must know regarding your Bank of Sacramento personal accounts are enclosed. It is very important you are aware of upcoming deadlines and ramifications of the conversion to Banner Bank.

More information

Transition Guide to your new personal U.S. banking accounts

Transition Guide to your new personal U.S. banking accounts Transition Guide to your new personal U.S. banking accounts Enhanced features and options. Everything you need to know. The launch of our new U.S. banking operation is fast approaching, pending regulatory

More information

/ 1. Online Banking User Guide SouthStateBank.com / (800) 277-2175

/ 1. Online Banking User Guide SouthStateBank.com / (800) 277-2175 / 1 Online Banking User Guide SouthStateBank.com / (800) 277-2175 Welcome Thank you for using South State s Online Banking. Whether you are a first time user or an existing user, this guide will walk you

More information

/ 1. Online Banking User Guide SouthStateBank.com / (800) 277-2175

/ 1. Online Banking User Guide SouthStateBank.com / (800) 277-2175 / 1 Online Banking User Guide SouthStateBank.com / (800) 277-2175 Welcome Thank you for using South State s Online Banking. Whether you are a first time user or an existing user, this guide will walk you

More information

WELCOME TO COMMUNITY BANKS OF COLORADO

WELCOME TO COMMUNITY BANKS OF COLORADO WELCOME TO COMMUNITY BANKS OF COLORADO A guide for the conversion of Pine River Valley Bank and Miners & Merchants Bank and how it affects your business accounts. 1 CONTENT Introduction... 1 What s the

More information

Welcome to Charter One Online

Welcome to Charter One Online Welcome to Charter One Online The online banking services of First National Bank, GreatBank and GreatBank Chicago will be changed over to Charter One Online as of Monday, April 30, 2007. As a result of

More information

WELCOME TO THE FIRST COMMONWEALTH BANK COMMUNITY MEMBER FDIC

WELCOME TO THE FIRST COMMONWEALTH BANK COMMUNITY MEMBER FDIC WELCOME TO THE FIRST COMMONWEALTH BANK COMMUNITY MEMBER FDIC WELCOME FIRST COMMUNITY BANK CUSTOMERS TABLE OF CONTENTS How to Use this Guide... 3 Customer Assistance... 3 Important Dates to Know... 4 New

More information

Apple Bank Online Banking Guide

Apple Bank Online Banking Guide Apple Bank Online Banking Guide 24/7 Banking Financial Management Funds Transfer Bill Payment Convenient, Easy to Use Secure Table of Contents Online Banking Overview - Convenient, Easy, Secure 1 Registration

More information

IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from

IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from First Security Bank of Deer Lodge 311 Milwaukee Ave P.O. Box 629 Deer Lodge, MT 59722 (406)846-2300 ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES

More information

Managing your checking account.

Managing your checking account. We re here for you We hope you have found this guide helpful. In the future, anytime you have a question about your account, visit a Webster branch or call us. You can rely on Webster for whatever assistance

More information

What s Inside. Welcome to Busey ebank

What s Inside. Welcome to Busey ebank What s Inside Security............................ Getting Started...................... 5 Account Access...................... 6 Account Detail...................... 7 Transfer Funds......................

More information

Welcome. Important information about the transfer of your personal bank account from Siuslaw to Banner Bank

Welcome. Important information about the transfer of your personal bank account from Siuslaw to Banner Bank Welcome Important information about the transfer of your personal bank account from Siuslaw to Banner Bank Siuslaw Bank becomes Banner Bank on March 6, 2015 In this booklet, you ll find important information

More information

Important information regarding our online banking upgrade! Giving You More.

Important information regarding our online banking upgrade! Giving You More. FIRST MERCHANTS Online Banking Important information regarding our online banking upgrade! Giving You More. FIRST MERCHANTS Online Banking First Merchants is pleased to announce that on July 20th we re

More information

Business Mobile Banking Features

Business Mobile Banking Features Business Mobile Banking Features Overview There are two modes of Business Mobile Banking available. Each mode offers a different level of functionality. Business Mobile Banking App o Business Online Banking

More information

Select Account. The essential guide to your new account

Select Account. The essential guide to your new account Select Account The essential guide to your new account 2 Welcome to your Select Account Your new account gives you the convenience of being able to withdraw money from any cash machine in the UK, as well

More information

Welcome Packet. The official merger date of ILWU-FSC FCU and ILWU Credit Union is February 1, 2016. 866.445.9828 www.iiwucu.org

Welcome Packet. The official merger date of ILWU-FSC FCU and ILWU Credit Union is February 1, 2016. 866.445.9828 www.iiwucu.org Welcome Packet The official merger date of ILWU-FSC FCU and ILWU Credit Union is February 1, 2016. Table of Contents Welcome to ILWU Credit Union page... 1 Important dates for you to know... 2 Explore

More information

YOUR GUIDE TO THE iphone MOBILE APP WITH 1st SOURCE

YOUR GUIDE TO THE iphone MOBILE APP WITH 1st SOURCE YOUR GUIDE TO THE iphone MOBILE APP WITH 1st SOURCE Strong. Stable. Local. Personal. 10/12 Install, Sign On and View Account Balances 1. Visit the iphone App Store on your iphone and search for 1st Source

More information

Your Member Kit WELCOME. Here s everything you need to know about the transition from North Shore Manufacturers to Hanscom.

Your Member Kit WELCOME. Here s everything you need to know about the transition from North Shore Manufacturers to Hanscom. Your Member Kit WELCOME Here s everything you need to know about the transition from North Shore Manufacturers to Hanscom. Table of Contents Key Dates... 1 General Account Information... 2 Savings Accounts...

More information

WELCOME TO YOUR NEW WESTFIELD BANK ONLINE AND MOBILE BANKING

WELCOME TO YOUR NEW WESTFIELD BANK ONLINE AND MOBILE BANKING WELCOME TO YOUR NEW WESTFIELD BANK ONLINE AND MOBILE BANKING IMPORTANT INSTRUCTIONS Your online and mobile banking product guide HIGHLIGHTS Beginning October 23, Westfield Bank customers will experience

More information

Client s Guide to Enhanced Banking Services

Client s Guide to Enhanced Banking Services Client s Guide to Enhanced Banking Services FCB IS UPGRADING OUR TECHNOLOGY SYSTEMS TO PROVIDE OUR CLIENTS WITH A BETTER BANKING EXPERIENCE. UPGRADES WILL TAKE PLACE THE WEEKEND OF OCTOBER 11-14. THIS

More information

Application for Bank of Pontiac NetTeller Services Internet Banking and Bill Pay

Application for Bank of Pontiac NetTeller Services Internet Banking and Bill Pay Application for Bank of Pontiac NetTeller Services Internet Banking and Bill Pay Please print, complete, and bring this form to any Bank of Pontiac location. You will receive your User ID and PIN via regular

More information

Welcome. Popular Community Bank Transition to Banc of California. (Contains newly updated information)

Welcome. Popular Community Bank Transition to Banc of California. (Contains newly updated information) Welcome Popular Community Bank Transition to Banc of California (Contains newly updated information) Transition Weekend: November 7-10, 2014 Your transition to Banc of California. This booklet and enclosed

More information

A Quick Reference Guide to Online Banking & Bill Payment

A Quick Reference Guide to Online Banking & Bill Payment A Quick Reference Guide to Online Banking & Bill Payment Bringing new features, enhanced security and expanded functionality to your Enterprise Bank & Trust Online Banking experience. www.enterprisebank.com

More information

SnoPAY FREQUENTLY ASKED QUESTIONS

SnoPAY FREQUENTLY ASKED QUESTIONS SnoPAY FREQUENTLY ASKED QUESTIONS GENERAL QUESTIONS What is SnoPAY? SnoPAY allows you to view and pay your bills anywhere you have Internet access anytime you want, within the United States and Canada.

More information

Welcome to Bank of the Cascades! New Customers from Bank of America Account & Services Guide

Welcome to Bank of the Cascades! New Customers from Bank of America Account & Services Guide Welcome to Bank of the Cascades! New Customers from Bank of America Account & Services Guide Welcome to Bank of the Cascades Things to Know About Us We re excited to welcome you to Bank of the Cascades!

More information

Personal Online Banking & Bill Pay. Guide to Getting Started

Personal Online Banking & Bill Pay. Guide to Getting Started Personal Online Banking & Bill Pay Guide to Getting Started What s Inside Contents Security at Vectra Bank... 4 Getting Started Online... 5 Welcome to Vectra Bank Online Banking. Whether you re at home,

More information

Online Banking Agreement and Disclosure

Online Banking Agreement and Disclosure AB&T National Bank Online Banking Agreement and Disclosure General Information This Online Banking Agreement and Disclosure ( Agreement ) sets forth your rights and responsibilities concerning the use

More information

Online Banking Upgrade FAQs

Online Banking Upgrade FAQs Frequently Asked Questions Why is Town & Country changing to a new online banking system? When will the change take place? What is different about the new online banking system? Do I have to re-register

More information

Welcome. Details you must know regarding your Bank of Sacramento business accounts are enclosed.

Welcome. Details you must know regarding your Bank of Sacramento business accounts are enclosed. Welcome Details you must know regarding your Bank of Sacramento business accounts are enclosed. It is very important you are aware of upcoming deadlines and ramifications of the conversion to Banner Bank.

More information

Dear Great Southern Bank of Buffalo Customer,

Dear Great Southern Bank of Buffalo Customer, Dear Great Southern Bank of Buffalo Customer, It is our pleasure to welcome you as a future Old Missouri Bank customer! We are excited about the opportunity to do business with you and are looking forward

More information

Online Banking - Terms and Conditions

Online Banking - Terms and Conditions Online Banking - Terms and Conditions (updated 12/2015) Welcome to electronic banking at Capstone Bank. This Agreement and Disclosure Statement for Online Banking Services (the "Agreement") describes the

More information

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS Welcome to Georgia United! Below you ll find answers to commonly asked questions. Our goal is to ensure that the transition process is seamless for you. If at any time you would like more information,

More information

Online Banking & Bill Pay. Quick Start G uide. Step-by-step, how-to instructions plus easy-to-read screen shots and help information

Online Banking & Bill Pay. Quick Start G uide. Step-by-step, how-to instructions plus easy-to-read screen shots and help information Online Banking & Bill Pay Quick Start G uide Step-by-step, how-to instructions plus easy-to-read screen shots and help information Welcome -- Online System Security Welcome to Online Banking and Bill Pay!

More information

Welcome to M&T Bank HOW TO GET THE MOST FROM YOUR COMMERCIAL, BUSINESS AND PROFESSIONAL ACCOUNTS

Welcome to M&T Bank HOW TO GET THE MOST FROM YOUR COMMERCIAL, BUSINESS AND PROFESSIONAL ACCOUNTS Welcome to M&T Bank HOW TO GET THE MOST FROM YOUR COMMERCIAL, BUSINESS AND PROFESSIONAL ACCOUNTS 2 Welcome to M&T Table of contents For your convenience, we ve designed this guide to make it fast and easy

More information

Prairie State Bank & Trust ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES

Prairie State Bank & Trust ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES Prairie State Bank & Trust ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES The Electronic Fund Transfers Prairie State Bank & Trust (referred to as Bank, we, our, or us ) is capable of handling

More information

Can I deposit foreign checks (for example, from Canada) through mobile check deposit?

Can I deposit foreign checks (for example, from Canada) through mobile check deposit? Mobile Banking FAQS What is BS&L Mobile Banking? How do I sign up for Mobile Banking? What are the system requirements? Are there any fees for Mobile Banking or mobile check deposit? Can I set up Alerts

More information

IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from. State Bank 25 North Chestnut Ave New Hampton, IA 50659-0070 (319)352-6000

IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from. State Bank 25 North Chestnut Ave New Hampton, IA 50659-0070 (319)352-6000 IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from State Bank 25 North Chestnut Ave New Hampton, IA 50659-0070 (319)352-6000 ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES Indicated below

More information

Online Banking Frequently Asked Questions

Online Banking Frequently Asked Questions HOME BANKING Q. What is Freedom's Home Banking? A. Freedom s Home Banking allows you to bank anywhere, at any time, electronically. Our system allows you to securely access your accounts by way of any

More information

Mercantile Online Bill Pay

Mercantile Online Bill Pay Landing Page: The Payments tab is the single point of access for most bill payment activities. Here, you can make payments, view and pay E-bills and review your outgoing payments and bill history. A B

More information

Electronic Fund Transfers Initiated By Third Parties. Preauthorized credits. Preauthorized payments. Electronic check conversion.

Electronic Fund Transfers Initiated By Third Parties. Preauthorized credits. Preauthorized payments. Electronic check conversion. Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this disclosure carefully because it tells you your rights and

More information

How do I contact someone if my question is not answered in this FAQ?

How do I contact someone if my question is not answered in this FAQ? Help Where may I find the answers to my Internet Banking questions? How do I contact someone if my question is not answered in this FAQ? Enrolling How do I enroll in Internet Banking? Logging In How do

More information

Customer Guide. Details about your. Whidbey Island Bank account

Customer Guide. Details about your. Whidbey Island Bank account Customer Guide Details about your Whidbey Island Bank account Welcome to Heritage Bank Our Family of Banks Important Account information On May 1, 2014 Whidbey Island Bank merged with Heritage Bank, a

More information

WELCOME TO SEACOAST LOOK INSIDE

WELCOME TO SEACOAST LOOK INSIDE WELCOME TO SEACOAST Your all-in-one transition guide to Seacoast, a new kind of community bank, committed to helping people improve their lives and communities. LOOK INSIDE Find answers to your questions

More information

Frequently Asked Questions About Mobile Banking/Deposit App

Frequently Asked Questions About Mobile Banking/Deposit App Frequently Asked Questions About Mobile Banking/Deposit App What is the myazstcu Mobile App? The myazstcu Mobile App is a service that enables members to access their account information, make deposits,

More information

Welcome to M&T Bank HOW TO GET THE MOST FROM YOUR PERSONAL ACCOUNTS

Welcome to M&T Bank HOW TO GET THE MOST FROM YOUR PERSONAL ACCOUNTS Welcome to M&T Bank HOW TO GET THE MOST FROM YOUR PERSONAL ACCOUNTS 2 Welcome to M&T Table of contents For your convenience, we ve designed this guide to make it fast and easy for you to find the information

More information

Online BillPay Conversion Guide

Online BillPay Conversion Guide Online BillPay Conversion Guide We look forward to having you fully on board with First State Bank very soon. During the next few weeks as we prepare for the conversion, there will be some important dates

More information

IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from

IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from The First National Bank of Throckmorton 210 N. Minter Ave. P.O. Box 399 Throckmorton, TX 76483-0399 (940)849-2561 ELECTRONIC FUND TRANSFERS YOUR RIGHTS

More information

1.0 Registration on EBankig 8. 0.0. Registration on EBankig 7

1.0 Registration on EBankig 8. 0.0. Registration on EBankig 7 1 Contents: 1.0. Registration on EBankig 5 1.0. Registration on EBankig 6 0.0. Registration on EBankig 7 1.0 Registration on EBankig 8 1.0. Login on Ebanking.9 2.0. Login on Ebanking......10 2.0. Login

More information

NBT BANK MOBILE BANKING. How To Guide

NBT BANK MOBILE BANKING. How To Guide Table of Contents personal and business banking customers How to Enroll...3 Accessing and Using NBT Bank Mobile Banking...5 Welcome to the NBT Bank Mobile Banking Application...7 Using Mobile Deposit...8

More information

DimeOnLine BillPay Frequently Asked Questions

DimeOnLine BillPay Frequently Asked Questions DimeOnLine BillPay Frequently Asked Questions The Dime Bank has made banking easier by providing access to your accounts 24 hours a day, 7 days a week. Now you can view up-to-the-minute deposit account

More information

Downloading and using the Old National Mobile App for iphone and Android

Downloading and using the Old National Mobile App for iphone and Android Downloading and using the Old National Mobile App for iphone and Android The Old National Mobile App makes it simple for users of iphone and Android TM smartphones to quickly access their accounts. From

More information

Listed below are several key points of interest concerning your banking relationship:

Listed below are several key points of interest concerning your banking relationship: October 7, 2014 Dear Valued Customer: On June 20, 2014, Landmark Bank, N.A. assumed the deposits and essentially all of the assets of Valley Bank. We have been diligently working on merging the two operating

More information

Arlington Bank eservices Agreement Personal Account

Arlington Bank eservices Agreement Personal Account Arlington Bank eservices Agreement Personal Account The Arlington Bank is pleased to offer internet banking, mobile banking, electronic statements, electronic alerts and telephone banking (herein referred

More information

ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES

ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES Indicated below are types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account. Please read this

More information

Managing Your Checking Account

Managing Your Checking Account Managing Your Checking Account People you trust. Advice that works. Member FDIC trustmark.com Keeping in Check Avoid unnecessary fees by staying in control of your checking account. 1. Record all transactions

More information

Welcome. Important information about the transfer of your business bank account from Siuslaw to Banner Bank

Welcome. Important information about the transfer of your business bank account from Siuslaw to Banner Bank Welcome Important information about the transfer of your business bank account from Siuslaw to Banner Bank Siuslaw Bank becomes Banner Bank on March 6, 2015 In this booklet, you ll find important information

More information

Powell Valley National Bank Mobile Banking Enrollment Information

Powell Valley National Bank Mobile Banking Enrollment Information 1/37 Powell Valley National Bank Mobile Banking Enrollment Information Mobiliti What is Mobile Banking? Mobile Banking is the ultimate on-demand banking information and transaction service. You can access

More information

Online Banking Features

Online Banking Features Online Banking Features Additional information on Online Banking, Mobile Banking, Money Desktop, and Remote Check Deposit can be found at TampaBayFederal.com Accounts Summary The Accounts tab will show

More information

A Quick and Easy Guide to Consumer Online Banking and Bill Pay

A Quick and Easy Guide to Consumer Online Banking and Bill Pay upbnk.com Have a question? Contact us at 800.905.775. A Quick and Easy Guide to Consumer Online Banking and Bill Pay Welcome Published by Murphy & Company, Inc. 60 Barrett Office Drive Suite 06 St. Louis,

More information

A SMART WAY TO PAY. AN EASY WAY TO SAVE. Fifth Third Bank Health Savings Account

A SMART WAY TO PAY. AN EASY WAY TO SAVE. Fifth Third Bank Health Savings Account A SMART WAY TO PAY. AN EASY WAY TO SAVE. Fifth Third Bank Health Savings Account Contents Welcome 3 Getting Started 4 Logging in for the First Time 4 Forget your Username or Password? 4 Home Page 5 Make

More information

IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from. First National Bank 729 W 7th (Home Office) SPEARMAN, TX 79081 (806)659-5544

IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from. First National Bank 729 W 7th (Home Office) SPEARMAN, TX 79081 (806)659-5544 IMPORTANT ACCOUNT INFORMATION FOR OUR CUSTOMERS from First National Bank 729 W 7th (Home Office) SPEARMAN, TX 79081 (806)659-5544 ELECTRONIC FUND TRANSFERS YOUR RIGHTS AND RESPONSIBILITIES Indicated below

More information

Everything you need to know as New Century Bank & Select Bank Merge

Everything you need to know as New Century Bank & Select Bank Merge Merger Handbook Everything you need to know as New Century Bank & Select Bank Merge Table of Contents CUSTOMER LETTER... 3 KEY ITEMS TO NOTE....................................... 4 KEY DATES..............................................

More information

Online Banking Agreement & Disclosure

Online Banking Agreement & Disclosure Online Banking Agreement & Disclosure This Agreement provides information about the CITIZENS FIRST Online Banking service and contains the disclosures required by the Electronic Funds Transfer Act, as

More information

see how Easy Coming July 14 th Here s What You Need to Be in the Know See How Easy

see how Easy Coming July 14 th Here s What You Need to Be in the Know See How Easy see how Easy Coming July 14 th Here s What You Need to Be in the Know Dear Valued Ion Bank Customers, At Ion Bank, we strive to make banking easier for you and better meet your evolving financial needs.

More information

Common Questions about NetTeller Internet Banking

Common Questions about NetTeller Internet Banking Common Questions about NetTeller Internet Banking 1. What is NetTeller Online Banking? NetTeller Online Banking allows our customers a secure and convenient access to their accounts using the Internet

More information

TEXT ALERTS. Keeping track of your money 24/7

TEXT ALERTS. Keeping track of your money 24/7 TEXT ALERTS Keeping track of your money 24/7 Contents Types of text alerts 1 Managing your text alerts 3 Mobile Banking 5 Terms and conditions 6 I like to keep on top of my finances Our variety of alerts

More information

ONLINE BANKING DISCLOSURE/AGREEMENT

ONLINE BANKING DISCLOSURE/AGREEMENT ONLINE BANKING DISCLOSURE/AGREEMENT Rev 4/10 YOUR ACCEPTANCE OF THESE TERMS OF USE - ONLINE BANKING ("ONLINE BANKING TERMS") Meridian Bank requires all visitors who access its Online Banking to follow

More information

Electronic Funds Transfer Your Rights and Responsibilities From Security First Bank 5505 Red Rock Lane Lincoln, NE 68516

Electronic Funds Transfer Your Rights and Responsibilities From Security First Bank 5505 Red Rock Lane Lincoln, NE 68516 Electronic Funds Transfer Your Rights and Responsibilities From Security First Bank 5505 Red Rock Lane Lincoln, NE 68516 Indicated below are types of Electronic Fund Transfers we are capable of handling,

More information

Mobile Banking Frequently Asked Questions

Mobile Banking Frequently Asked Questions Effective August 20, 2015 General Questions What are CBT Mobile Banking and CBT Business Mobile Banking? CBT Mobile Banking and CBT Business Mobile Banking provide anytime access to your eligible California

More information

If you would like translation assistance, please contact HR Direct at 866-473-4728.

If you would like translation assistance, please contact HR Direct at 866-473-4728. Dear Associate, Limited Brands offers two cost effective, environmentally friendly ways of delivering associates pay. You can choose the option that makes sense for you: either direct deposit or a Visa

More information

EagleBank Online Service Agreement and Electronic Funds Transfer Disclosure

EagleBank Online Service Agreement and Electronic Funds Transfer Disclosure EagleBank Online Service Agreement and Electronic Funds Transfer Disclosure No one from EagleBank will ever contact you in any form (fax, letter, email, phone call, etc.) and ask you to provide your online

More information

Bill Payment and Electronic Funds Transfer Service Agreement

Bill Payment and Electronic Funds Transfer Service Agreement ab Bill Payment and Electronic Funds Transfer Service Agreement For more information Call ResourceLine, our interactive voice response telephone unit, 24 hours a day, 7 days a week at 800-762-1000, Option

More information

Participant Reference Guide

Participant Reference Guide Participant Reference Guide Welcome to FlexSystem and to the tax saving benefits of a Section 125 Cafeteria Plan. We hope you will find FlexSystem to be an efficient and valuable service. Our Participant

More information

A guide to your new accounts and services.

A guide to your new accounts and services. A guide to your new accounts and services. 2 Table of Contents 4 Welcome 6 The Big Picture 8 The Details 12 Personal Checking 14 Personal Savings, Money Market, CDs and IRAs 18 Business Banking Opportunities

More information

Conversion Guidebook IMPORTANT INFORMATION REGARDING CHANGES TO YOUR ACCOUNTS TERMS AND SERVICES FOR CUSTOMERS OF 1ST BANK

Conversion Guidebook IMPORTANT INFORMATION REGARDING CHANGES TO YOUR ACCOUNTS TERMS AND SERVICES FOR CUSTOMERS OF 1ST BANK Conversion Guidebook IMPORTANT INFORMATION REGARDING CHANGES TO YOUR ACCOUNTS TERMS AND SERVICES FOR CUSTOMERS OF 1ST BANK TABLE OF CONTENTS Table of Contents... 2 Welcome Letter... 3 Deposit Accounts...

More information

Mobile Deposit Frequently Asked Questions

Mobile Deposit Frequently Asked Questions Mobile Deposit Frequently Asked Questions What is TopLine Mobile Deposit? Mobile Deposit, available through TopLine s Mobile App, allows you to conveniently deposit your checks remotely by using your mobile

More information

First Security Bank. Retail User Guide. First Security Bank - Retail User Guide

First Security Bank. Retail User Guide. First Security Bank - Retail User Guide First Security Bank Retail User Guide Rev: 09/23/2015 UUX Support Overview About the Unified User Experience (UUX) Hardware and software requirements Exploring the Accounts page Accounts The Menu The Sidebar

More information

Online Bill Pay User Manual

Online Bill Pay User Manual \ Online Bill Pay User Manual Updated: November 14, 2014 Page 1 Table of Contents I. Welcome to Online Bill Pay... 3 II. New User Registration... 4 III. Login for Registered Users... 7 IV. Home Page Functionality...

More information

Published by Murphy & Company, Inc. 13610 Barrett Office Drive Suite 206 St. Louis, MO 63021 www.mcompany.com

Published by Murphy & Company, Inc. 13610 Barrett Office Drive Suite 206 St. Louis, MO 63021 www.mcompany.com Published by Murphy & Company, Inc. 13610 Barrett Office Drive Suite 206 St. Louis, MO 63021 www.mcompany.com 2009-2013 Murphy & Company, Inc. Microsoft, Microsoft Money, Windows and Internet Explorer

More information