ITS ApG 21 V3.1.1 ( ) ITS Application Guide
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1 ITS ApG 21 V3.1.1 ( ) ITS Application Guide Routing of calls to the emergency number 112 using the Identification Plan of Municipalities An Application Guide describing the routing of emergency calls from public communications networks to the public emergency service using the Identification Plan of Municipalities SVENSKA INFORMATIONS- OCH TELEKOMMUNIKATIONSSTANDARDISERINGEN
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3 3 Reference ITS ApG21 Keywords Emergency Number, Emergency Calls, Municipality Codes ITS Kistagången 16 Box 1284, SE KISTA, SWEDEN Important notice Individual copies of the present document can be downloaded from: Reproduction during the drafting phase is only permitted for the purpose of standardization work undertaken within ITS. The copyright and the foregoing restriction extend to reproduction in all media. The present document may be made available in more than one electronic version or in print. In any case of existing or perceived difference in contents between such versions, the reference version is the Portable Document Format (PDF). In case of dispute, the reference shall be the printing on ITS printers of the PDF version kept on a specific network drive within ITS Secretariat. Users of the present document should be aware that the document may be subject to revision or change of status. Information on the current status of this and other ITS documents is available at If you find errors in the present document, please send your comment to the contact provided through Copyright Notification No part may be reproduced except as authorized by written permission. The copyright and the foregoing restriction extend to reproduction in all media. ITS, Swedish ICT Standardization, All rights reserved. ITS
4 4 Contents ITS Application Guide... 1 Introduction Scope References Normative references Informative references Terms and definitions Fixed Networks Networks Municipality Identity Code Originating Operator Network Transit Operator Network Symbols and abbreviations Identification Plan of Municipalities for emergency calls General Description of the table heading User provided and network provided information Rules for use of Regional Error Codes Rules for use of Regional Codes for fixed or mobile calls Rules for use of codes 485 to 487 and 489 to Rules for use of code Rules for use of code Rules for use of code Rules for use of code Rules for use of code Rules for use of code Rules for use of code Rules for use of code Rules for use of test codes Rules for setting of codes Codes for public use: Codes : Not used Codes : Norrbottens län Codes : Västerbottens län Codes : Jämtlands län Codes : Västernorrlands län Codes : Gävleborgs län Codes : Dalarnas län Codes , : Västmanlands län Codes : Örebro län Codes : Värmlands län Codes : Västra Götalands län (f.d. Skaraborgs län) Codes : Västra Götalands län (f.d. Älvsborgs län) Codes : Västra Götalands län (f.d. Göteborgs och Bohus län) Codes : Hallands län Codes : Skåne län (f.d. Malmöhus län) Codes : Skåne län (f.d. Kristianstads län) ITS
5 Codes : Blekinge län Codes : Kalmar län Codes : Kronobergs län Codes : Jönköpings län Codes : Gotlands län Codes : Östergötlands län Codes : Södermanlands län Codes 194, : Uppsala län Codes : Stockholms län Codes : No specific region Codes : Norrbottens län Codes : Västerbottens län Codes : Jämtlands län Codes : Västernorrlands län Codes : Gävleborgs län Codes : Dalarnas län Codes , : Västmanlands län Codes : Örebro län Codes : Värmlands län Codes : Västra Götalands län (f.d. Skaraborgs län) Codes : Västra Götalands län (f.d. Älvsborgs län) Codes : Västra Götalands län (f.d. Göteborgs och Bohus län) Codes : Hallands län Codes : Skåne län (f.d. Malmöhus län) Codes : Skåne län (f.d. Kristianstads län) Codes : Blekinge län Codes : Kalmar län Codes : Kronobergs län Codes : Jönköpings län Codes : Gotlands län Codes : Östergötlans län Codes : Södermanlands län Codes 594, : Uppsala län Codes : Stockholms län Codes for forwarded Emergency Calls: Codes : Reserved Regions in Sweden ITS
6 Report ITS 21 - Application Guide Handläggande organ/standardizing body Fastställd/Approved Utgåva/Edition Sida/Page SVENSKA INFORMATIONS- OCH TELEKOMMUNIKATIONSSTANDARDISERINGEN (41) Introduction This Application guide is released in edition 3 to describe the purpose of and how to use the Identification Plan of Municipalities, (Kommun-ID-planen), for calls to the emergency number This Application Guide describes the mapping of a geographical area and type of call for an originating call into a code from the Identification Plan of Municipalities for emergency calls. The purpose of this is to enable geographic and access type origination dependent routing and to convey geographical and access type information to the emergency service provider (PSAP) 2. These codes are to be used for emergency calls from public communications networks to the PSAP. The Application Guide does not deal with the corresponding internal information in each operator s network that might be used. Public communications networks are interconnected to enable the subscribers in the different networks to call the public emergency service. The public communications operators can connect either directly to the SOS-NTP interface or use a transit network. Figure 1 illustrates possible interconnection alternatives. Nomadic, Movable, IP-PBX Originating fixed operator ISUP/SIP/SIP-I ISUP/SIP/SIP-I Serving PSAP PSTN, PBX Transit Operator ISUP/SIP/SIP-I GW PSAP ISUP/SIP/SIP-I Serving PSAP 2G, 3G, 4G Originating mobile operator ISUP/SIP/SIP-I Caller NTP Public Communications Network SOS NTP Emergency Services Figure 1 1 The old emergency number is still allocated in the Swedish numbering plan for telephony until other is decided by the Swedish Post and Telecom Authority (PTS) and that means that this number also could be used to reach the emergency service in Sweden 2 SOS Alarm is acting as the emergency service provider according to an agreement with Swedish government.
7 Page 7(41) 1 Scope It must be possible to set up calls from subscribers and users connected to different public communications networks to the public emergency service. Information concerning the location of the caller and type of access is of importance to the emergency service to obtain the most efficient and fastest emergency call handling. For this purpose an Identification Plan of Municipalities shall be used when routing emergency calls. This Application Guide is produced to describe the use of codes from the Identification Plan of Municipalities for calls to the emergency number 112. It also gives the interpretation of these to be applied when transferred across the interfaces between public communications networks and the PSAP. The routing of an emergency call to the most appropriate PSAP is not described in this document. For ISUP-based calls, this is today handled by agreements between the sole transit operator, TeliaSonera, and the emergency service provider. In the case any other network operator needs direct interconnections to the SOS-NTP, contact shall be taken with the emergency service provider to retrieve such routing information. This Application Guide: Describes the mapping of a geographical area and type of access of call origination into codes. Is applicable for national interconnect between public communications networks based either on ISUP, SIP-I or SIP. Is applicable for routing depending on origination and type of call. 2 References 2.1 Normative references The following normative documents contain provisions, which through reference in this text constitute provisions of this Application Guide. For dated references, subsequent amendments to, or revisions of, any of these publications do not apply. However, parties to agreements based on this Application Guide are encouraged to investigate the possibility of applying the most recent editions of the normative documents indicated below. For undated references, the latest edition of the normative document referred to apply. ITS ApG 9 V Post & Telestyrelsen SS :2000, edition 1 SIP Telia 8211 A353 Transfer of number information in national interconnection based on ISUP Sammanställning av svensk nummerplan för telefoni (in Swedish only) 3 Fixed networks-isdn- networks ISUP signalling interface for Sweden RFC 3261, Session Initiation Protocol SIP-I Interconnect Specification 2.2 Informative references ITU-T Rec. Q.763 (12/1999) ITU-T Rec. E.164 (11/2010) Signalling System No. 7. ISDN user part formats and codes The international public telecommunication numbering plan 3
8 Page 8(41) 3 Terms and definitions 3.1 Fixed Networks Fixed networks are networks where the subscriber connections are fixed, for example connections to PSTN, ISDN and other IP based networks. 3.2 Networks networks are networks where the subscriber connections are mobile, for example connections to PLMN networks based on systems like 2G, 3G 4G and 5G. 3.3 Municipality Identity Code A code from the Identification Plan of Municipalities, (Kommun-ID-planen) for calls to the emergency numbers 112 and Originating Operator Network A network of an operator offering subscribers an access for originating calls. 3.5 Transit Operator Network The network of an operator transferring calls between two other operators networks or to the PSAP from the originating operator s network. 4 Symbols and abbreviations 2G/3G/4G GSM, UMTS or LTE networks GW IP IP-PBX ISDN ISUP NTP PBX POI PSAP PSTN SIP SIP-I Gateway Internet Protocol IP-baed Public Branch Exchange Integrated Services Digital Network ISDN User Part Network Termination Point Public Branch Exchange Point Of Interconnection Public Safety Answering Point Public Switched Telephone Network Session Initiation Protocol SIP with encapsulated ISUP 5 Identification Plan of Municipalities for emergency calls 5.1 General The tables below describe the codes that are allocated in the Identification Plan of Municipalities for emergency calls to 112. Each code is intended for a specific routing case related to the call origination area and type of call. The purpose of this is to enable geographic and access type origination dependent routing and to convey geographical and access type information to the emergency services. The routing of an emergency call to the most appropriate PSAP is not described in this document. For ISUP-based calls, this is today handled by agreements between the sole transit operator, TeliaSonera, and the emergency service provider. In the case any other network operator needs direct interconnections to the SOS-NTP, contact shall be taken with emergency service provider to retrieve such routing information.
9 Page 9(41) Description of the table heading The tables in chapter 5 have the following headers: 1. Municipality/Type of call: The originating municipality or region (Swedish: Kommun or Län) that the routing shall be dependent of or access type of call origination. 2. Service type: The originating call type: alternatives a. Fixed networks b. networks c. telephony d. call e. Satellite call 3. Code: The Municipality Identification Code to be applied User provided and network provided information In the context of this report the Municipality Code can be user or network provided. The code is network provided if the setting is done on the network side of the NTP. The code is user provided if it is already set on the user side of the NTP. In this edition of ITS ApG 21 there is no possibility to indicate if the Municipality Code is user or network provided Rules for use of Regional Error Codes In each region there are codes that are intended to be a default value before correct setting of the appropriate municipality code is done in the system. When a call with a regional error code is received, it is an indication of an error in the code setting procedure. The use of these codes shall be mutually agreed between the public communications operators involved in routing the call and the emergency service provider in Sweden Rules for use of Regional Codes for fixed or mobile calls In each region there are codes that are intended to be used for IP-originated calls in the case it is technically impossible to determine the origin of the call on municipality level. The setting of Regional Code for calls should primarily be based on the registered address of the caller if known, or otherwise based on other knowledge of region of the call origination. This could e.g. be based on knowledge of area covered by a certain server in the operator s network Rules for use of codes 485 to 487 and 489 to 491 The codes 485 to 487 and 489 to 491 are intended to be used for IP-originated calls in the case it is technically impossible to determine the origin of the call on municipality level but possible on regional level and the call leaves the Internet from a gateway in Sweden Rules for use of code 492 The code 492 is intended to be used for IP-originated calls in the case it is technically impossible to determine the origin of the call on municipality or regional level but possible on a national level and the call leaves the Internet from a gateway inside Sweden Rules for use of code 493 The code 493 in intended to be used for test calls from PSTN, ISDN or fixed telephony originating in Sweden Rules for use of code 494
10 Page 10(41) The code 494 is intended to be used for IP-originated calls that leaves the internet from a gateway outside Sweden Rules for use of code 495 The code 495 is intended to be used for test calls originating outside Sweden Rules for use of code 496 The code 496 is reserved for mobile calls without SIM-card Rules for use of code 497 The code 497 is intended to be used for satellite calls that are to be routed to the Emergency Services in Sweden. The use of this code shall be based on agreement between the satellite operator and the emergency service provider Rules for use of code 498 The code 498 is a National Error Code that is intended to be a default value before correct setting of mobile exchange data for municipality codes. When a call with a national error code is received it is an indication of an error in the code setting procedure Rules for use of code 499 The code 499 is a National Error Code that is intended to be a default value before correct setting of fixed exchange data for municipality codes. When a call with a national error code is received it is an indication of an error in the code setting procedure Rules for use of test codes In each region and on national level there are test codes that can be used for the purpose of testing the routing of emergency calls to a specific PSAP. The use of these codes shall be mutually agreed between the public communications operators originating the call and the emergency service provider Rules for setting of codes The originating operator shall set the municipality codes. In case of a call from Internet the code shall be set before leaving the gateway to the transit operator network. 5.2 Codes for public use: Codes : Not used Table 1: Codes : Not used Municipality Service type Code Vacant Codes : Norrbottens län Calls with fixed telephony from region Norrbottens län. Table 2: Codes : Norrbottens län Regional Error Code for Fixed networks calls Fixed networks 100 Arjeplog Fixed networks 101 Arvidsjaur Fixed networks 102 Boden Fixed networks 103
11 Page 11(41) Gällivare Fixed networks 104 Haparanda Fixed networks 105 Jokkmokk Fixed networks 106 Kalix Fixed networks 107 Kiruna Fixed networks 108 Luleå Fixed networks 109 Pajala Fixed networks 110 Piteå Fixed networks 111 Älvsbyn Fixed networks 112 Överkalix Fixed networks 113 Övertorneå Fixed networks Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Västerbottens län Calls with fixed telephony from region Västerbottens län. Table 3: Codes : Västerbottens län Regional Error Code for Fixed networks calls Fixed networks 117 Bjurholm Fixed networks 118 Dorotea Fixed networks 119 Lycksele Fixed networks 120 Malå Fixed networks 121 Nordmaling Fixed networks 122 Norsjö Fixed networks 123 Robertsfors Fixed networks 124 Skellefteå Fixed networks 125 Sorsele Fixed networks 126 Storuman Fixed networks 127 Umeå Fixed networks 128 Vilhelmina Fixed networks 129 Vindeln Fixed networks 130 Vännäs Fixed networks 131 Åsele Fixed networks 132 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Jämtlands län Calls with fixed telephony from region Jämtlands län. Table 4: Codes : Jämtlands län Regional Error Code for Fixed networks calls Fixed networks 135
12 Page 12(41) Bergs Fixed networks 136 Bräcke Fixed networks 137 Härjedalen Fixed networks 138 Krokom Fixed networks 139 Ragunda Fixed networks 140 Strömsund Fixed networks 141 Åre Fixed networks 142 Östersund Fixed networks 143 Regional code for fixed calls telephony 144 Regional test code for Fixed networks or Codes : Västernorrlands län Calls with fixed telephony from region Västernorrlands län. Table 5: Codes : Västernorrlands län Regional Error Code for Fixed networks calls Fixed networks 146 Härnösand Fixed networks 147 Kramfors Fixed networks 148 Sollefteå Fixed networks 149 Sundsvall Fixed networks 150 Timrå Fixed networks 151 Ånge Fixed networks 152 Örnsköldsvik Fixed networks 153 Vacant 154 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Gävleborgs län Calls with fixed telephony from region Gävleborgs län. Table 6: Codes : Gävleborgs län Regional Error Code for Fixed networks calls Fixed networks 157 Bollnäs Fixed networks 158 Gävle Fixed networks 159 Hofors Fixed networks 160 Hudiksvall Fixed networks 161 Ljusdal Fixed networks 162 Nordanstig Fixed networks 163 Ockelbo Fixed networks 164 Ovanåker Fixed networks 165 Sandviken Fixed networks 166 Söderhamn Fixed networks 167 Vacant 168 Regional code for fixed calls 169
13 Page 13(41) Regional test code for Fixed networks or telephony Codes : Dalarnas län Calls with fixed telephony from region Dalarnas län. Table 7: Codes : Dalarnas län Regional Error Code for Fixed networks calls Fixed networks 171 Avesta Fixed networks 172 Borlänge Fixed networks 173 Falun Fixed networks 174 Gagnef Fixed networks 175 Hedemora Fixed networks 176 Leksand Fixed networks 177 Ludvika Fixed networks 178 Malung-Sälen Fixed networks 179 Mora Fixed networks 180 Orsa Fixed networks 181 Rättvik Fixed networks 182 Smedjebacken Fixed networks 183 Säter Fixed networks 184 Vansbro Fixed networks 185 Älvdalen Fixed networks 186 Vacant 187 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes , : Västmanlands län Calls with fixed telephony from region Västmanlands län. Table 8: Codes , : Västmanlands län Regional Error Code for Fixed networks calls Fixed networks 190 Arboga Fixed networks 191 Fagersta Fixed networks 192 Hallstahammar Fixed networks 193 Kungsör Fixed networks 195 Köping Fixed networks 196 Norberg Fixed networks 197 Sala Fixed networks 198 Skinnskatteberg Fixed networks 199 Surahammar Fixed networks 200 Västerås Fixed networks 201 Vacant 202 Regional code for fixed calls telephony 203
14 Page 14(41) Regional test code for Fixed networks or Codes : Örebro län Calls with fixed telephony from region Örebro län. Table 9: Codes : Örebro län Regional Error Code for Fixed networks calls Fixed networks 205 Askersund Fixed networks 206 Degerfors Fixed networks 207 Hallsberg Fixed networks 208 Hällefors Fixed networks 209 Karlskoga Fixed networks 210 Kumla Fixed networks 211 Laxå Fixed networks 212 Lekeberg Fixed networks 213 Lindesberg Fixed networks 214 Ljusnarsberg Fixed networks 215 Nora Fixed networks 216 Örebro Fixed networks 217 Vacant 218 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Värmlands län Calls with fixed telephony from region Värmlands län. Table 10: Codes : Värmlands län Regional Error Code for Fixed networks calls Fixed networks 221 Arvika Fixed networks 222 Eda Fixed networks 223 Filipstad Fixed networks 224 Forshaga Fixed networks 225 Grums Fixed networks 226 Hagfors Fixed networks 227 Hammarö Fixed networks 228 Karlstad Fixed networks 229 Kil Fixed networks 230 Kristinehamn Fixed networks 231 Munkfors Fixed networks 232 Storfors Fixed networks 233 Sunne Fixed networks 234 Säffle Fixed networks 235 Torsby Fixed networks 236 Årjäng Fixed networks 238
15 Page 15(41) Vacant 239 Regional code for fixed calls telephony 240 Regional test code for Fixed networks or Codes : Västra Götalands län (f.d. Skaraborgs län) Calls with fixed telephony from region Västra Götalands län (f.d. Skaraborgs län) Table 11: Codes : Västra Götalands län (f.d. Skaraborgs län) Regional Error Code for Fixed networks calls Fixed networks 242 Essunga Fixed networks 243 Falköping Fixed networks 244 Grästorp Fixed networks 245 Gullspång Fixed networks 246 Götene Fixed networks 247 Hjo Fixed networks 248 Karlsborg Fixed networks 249 Lidköping Fixed networks 250 Mariestad Fixed networks 251 Skara Fixed networks 252 Skövde Fixed networks 253 Tibro Fixed networks 254 Tidaholm Fixed networks 255 Töreboda Fixed networks 256 Vara Fixed networks 257 Vacant 258 Vacant 259 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Västra Götalands län (f.d. Älvsborgs län) Calls with fixed telephony from region Västra Götalands län (f.d. Älvsborgs län) Table 12: Codes : Västra Götalands län (f.d. Älvsborgs län) Regional Error Code for Fixed networks calls Fixed networks 262 Ale Fixed networks 263 Alingsås Fixed networks 264 Bengtsfors Fixed networks 265 Bollebygd Fixed networks 266 Borås Fixed networks 267 Dals-Ed Fixed networks 268 Färgelanda Fixed networks 269 Herrljunga Fixed networks 270 Lerum Fixed networks 271 Lilla Edet Fixed networks 272
16 Page 16(41) Mark Fixed networks 273 Mellerud Fixed networks 274 Svenljunga Fixed networks 275 Tranemo Fixed networks 276 Trollhättan Fixed networks 277 Ulricehamn Fixed networks 278 Vårgårda Fixed networks 279 Vänersborg Fixed networks 280 Åmål Fixed networks 237 Vacant 281 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Västra Götalands län (f.d. Göteborgs och Bohus län) Calls with fixed telephony from region Västra Götalands län (f.d. Göteborgs och Bohus län) Table 13: Codes : Västra Götalands län (f.d. Göteborgs och Bohus län) Regional Error Code for Fixed networks calls Fixed networks 284 Göteborg Fixed networks 285 Härryda Fixed networks 286 Kungälv Fixed networks 287 Lysekil Fixed networks 288 Munkedal Fixed networks 289 Mölndal Fixed networks 290 Orust Fixed networks 291 Partille Fixed networks 292 Sotenäs Fixed networks 293 Stenungsund Fixed networks 294 Strömstad Fixed networks 295 Tanum Fixed networks 296 Tjörn Fixed networks 297 Uddevalla Fixed networks 298 Öckerö Fixed networks 299 Vacant 300 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Hallands län Calls with fixed telephony from region Hallands län. Table 14: Codes : Hallands län Regional Error Code for Fixed networks calls Fixed networks 303 Falkenberg Fixed networks 304
17 Page 17(41) Halmstad Fixed networks 305 Hylte Fixed networks 306 Kungsbacka Fixed networks 307 Laholm Fixed networks 308 Varberg Fixed networks 309 Vacant 310 Regional code for fixed calls Regional test code for Fixed networks or IPbased telephony Codes : Skåne län (f.d. Malmöhus län) Calls with fixed telephony from region Skåne län (f.d. Malmöhus län) Table 15: Codes : Skåne län (f.d. Malmöhus län) Regional Error Code for Fixed networks calls Fixed networks 313 Bjuv Fixed networks 314 Burlöv Fixed networks 315 Eslöv Fixed networks 316 Helsingborg Fixed networks 317 Höganäs Fixed networks 318 Hörby Fixed networks 319 Höör Fixed networks 320 Kävlinge Fixed networks 321 Landskrona Fixed networks 322 Lomma Fixed networks 323 Lund Fixed networks 324 Malmö Fixed networks 325 Sjöbo Fixed networks 326 Skurup Fixed networks 327 Staffanstorp Fixed networks 328 Svalöv Fixed networks 329 Svedala Fixed networks 330 Trelleborg Fixed networks 331 Vellinge Fixed networks 332 Ystad Fixed networks 333 Vacant 334 Regional code for fixed calls Regional test code for Fixed networks or IPbased telephony Codes : Skåne län (f.d. Kristianstads län) Calls with fixed telephony from region Skåne län (f.d. Kristianstads län) Table 16: Codes : Skåne län (f.d. Kristianstads län) Regional Error Code for Fixed networks calls Fixed networks 337
18 Page 18(41) Bromölla Fixed networks 338 Båstad Fixed networks 339 Hässleholm Fixed networks 340 Klippan Fixed networks 341 Kristianstad Fixed networks 342 Osby Fixed networks 343 Perstorp Fixed networks 344 Simrishamn Fixed networks 345 Tomelilla Fixed networks 346 Åstorp Fixed networks 347 Ängelholm Fixed networks 348 Örkelljunga Fixed networks 349 Östra Göinge Fixed networks 350 Vacant 351 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Blekinge län Calls with fixed telephony from region Blekinge län. Table 17: Codes : Blekinge län Regional Error Code for Fixed networks calls Fixed networks 354 Karlshamn Fixed networks 355 Karlskrona Fixed networks 356 Olofström Fixed networks 357 Ronneby Fixed networks 358 Sölvesborg Fixed networks 359 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Kalmar län Calls with fixed telephony from region Kalmar län. Table 18: Codes : Kalmar län Regional Error Code for Fixed networks calls Fixed networks 362 Borgholm Fixed networks 363 Emmaboda Fixed networks 364 Hultsfred Fixed networks 365 Högsby Fixed networks 366 Kalmar Fixed networks 367 Mönsterås Fixed networks 368 Mörbylånga Fixed networks 369 Nybro Fixed networks 370 Oskarshamn Fixed networks 371
19 Page 19(41) Torsås Fixed networks 372 Vimmerby Fixed networks 373 Västervik Fixed networks 374 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Kronobergs län Calls with fixed telephony from region Kronobergs län. Table 19: Codes : Kronobergs län Regional Error Code for Fixed networks calls Fixed networks 377 Alvesta Fixed networks 378 Lessebo Fixed networks 379 Ljungby Fixed networks 380 Markaryd Fixed networks 381 Tingsryd Fixed networks 382 Uppvidinge Fixed networks 383 Växjö Fixed networks 384 Älmhult Fixed networks 385 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Jönköpings län Calls with fixed telephony from region Jönköpings län. Table 20: Codes : Jönköpings län Regional Error Code for Fixed networks calls Fixed networks 388 Aneby Fixed networks 389 Eksjö Fixed networks 390 Gislaved Fixed networks 391 Gnosjö Fixed networks 392 Habo Fixed networks 393 Jönköping Fixed networks 394 Mullsjö Fixed networks 395 Nässjö Fixed networks 396 Sävsjö Fixed networks 397 Tranås Fixed networks 398 Vaggeryd Fixed networks 399 Vetlanda Fixed networks 400 Värnamo Fixed networks 401 Ydre Fixed networks 402 Vacant 403 Regional code for fixed calls telephony 404
20 Page 20(41) Regional test code for Fixed networks or Codes : Gotlands län Calls with fixed telephony from region Gotlands län. Table 21: Codes : Gotlands län Regional Error Code for Fixed networks calls Fixed networks 406 Gotland Fixed networks Regional code for fixed calls telephony Codes : Östergötlands län Calls with fixed telephony from region Östergötlands län. Table 22: Codes : Östergötlands län Regional Error Code for Fixed networks calls Fixed networks 409 Boxholm Fixed networks 410 Finspång Fixed networks 411 Kinda Fixed networks 412 Linköping Fixed networks 413 Mjölby Fixed networks 414 Motala Fixed networks 415 Norrköping Fixed networks 416 Söderköping Fixed networks 417 Vadstena Fixed networks 418 Valdemarsvik Fixed networks 419 Åtvidaberg Fixed networks 420 Ödeshög Fixed networks 421 Vacant 422 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes : Södermanlands län Calls with fixed telephony from region Södermanlands län. Table 23: Codes : Södermanlands län Regional Error Code for Fixed networks calls Fixed networks 425 Eskilstuna Fixed networks 426 Flen Fixed networks 427 Gnesta Fixed networks 428 Katrineholm Fixed networks 429 Nyköping Fixed networks 430 Oxelösund Fixed networks 431
21 Page 21(41) Strängnäs Fixed networks 432 Trosa Fixed networks 433 Vingåker Fixed networks 434 Vacant 435 Regional code for fixed calls Regional test code for Fixed networks or telephony Codes 194, : Uppsala län Calls with fixed telephony from region Uppsala län. Table 24: Codes 194, : Uppsala län Regional Error Code for Fixed networks calls Fixed networks 438 Enköping Fixed networks 439 Håbo Fixed networks 440 Tierp Fixed networks 441 Uppsala Fixed networks 442 Älvkarleby Fixed networks 443 Östhammar Fixed networks 444 Knivsta Fixed networks 445 Heby Fixed networks 194 Vacant 446 Regional code for fixed calls telephony 447 Regional test code for Fixed networks or Codes : Stockholms län Calls with fixed telephony from region Stockholms län. Table 25: Codes : Stockholms län Regional Error Code for Fixed networks calls Fixed networks 449 Botkyrka Fixed networks 450 Danderyd Fixed networks 451 Ekerö Fixed networks 452 Haninge Fixed networks 453 Huddinge Fixed networks 454 Järfälla Fixed networks 455 Lidingö Fixed networks 456 Nacka Fixed networks 457 Norrtälje Fixed networks 458 Nynäshamn Fixed networks 459 Salem Fixed networks 460 Sigtuna Fixed networks 461 Sollentuna Fixed networks 462 Solna Fixed networks 463 Stockholm, Norr Slussen Fixed networks 464
22 Page 22(41) Stockholm, Söder Slussen Fixed networks 465 Sundbyberg Fixed networks 466 Södertälje Fixed networks 467 Tyresö Fixed networks 468 Täby Fixed networks 469 Upplands Väsby Fixed networks 470 Upplands-Bro Fixed networks 471 Vallentuna Fixed networks 472 Vaxholm Fixed networks 473 Värmdö Fixed networks 474 Österåker Fixed networks 475 Nykvarn Fixed networks 476 Vacant 477 Regional code for fixed calls Regional test code for Fixed networks or IPbased telephony Codes : No specific region Calls with fixed, mobile or satellite from no specific region. Table 26: Codes : No specific region Geographical area or type of call Service type Code Vacant 480 Vacant 481 Vacant 482 Vacant 483 Vacant 484 National Codes for fixed or mobile telephony passing gateway in Norrland (Note 1) telephony 485 National Codes for fixed or mobile telephony passing gateway in Svealand (Note 1) telephony 486 National Codes for fixed or mobile telephony passing gateway in Götaland (Note 1) telephony 487 Vacant 488 National Codes for fixed or mobile telephony passing gateway in Stockholm (Note 1) telephony 489 National Codes for fixed or mobile telephony passing gateway in Västra Götaland (Note 1) telephony 490 National Codes for fixed or mobile telephony passing gateway in Skåne (Note 1) telephony 491 National Codes for fixed or mobile telephony passing gateway in Sweden (Note 2) telephony 492 call from PSTN, ISDN or fixed telephony originating in Sweden. 493 telephony passing gateway outside Sweden (Note 3) telephony 494 call from PSTN, ISDN or fixed telephony originating outside Sweden. 495 Reserved for mobile calls without SIM (Note 4) 496
23 Page 23(41) networks Satellite calls (Note 5) Satellite 497 National Error Code for Telephony (Note 6) networks 498 National Error Code for Fixed Telephony (Note 7) Fixed networks 499 Note 1 These codes may only be used if it is technically impossible to determine municipality of call origination and the call is routed via gateway inside of Sweden. The codes are intended both for fixed and mobile IP-access. The purpose of allocating 6 codes is to allow for load sharing between PSAPs. Geographical definition of the areas is given in chapter 6. Note 2 This code may only be used if it is technically impossible to determine municipality or region of call origination and the call is routed via gateway inside of Sweden. Note 3 This code may only be used if it is technically impossible to determine municipality or region of call origination and the call is routed via gateway outside of Sweden. Note 4 The solution using this code for SIM-less calls is being replaced by a solution using the appropriate municipality code. Note 5 This code may only be used for satellite emergency calls routed to Sweden. Note 6 This code may only be used if it is technically impossible to determine if a call from mobile networks originated in a municipality or region in Sweden as defined in this document. This code may also be used for basic settings for mobile exchange data on installation. Note 7 This code may only be used if it is technically impossible to determine if a call from fixed networks originated in a municipality or region in Sweden as defined in this document. This code may be used for basic settings for exchange data on installation Codes : Norrbottens län Calls with mobile telephony from region Norrbottens län. Table 27: Codes : Norrbottens län Regional Error Code for networks calls networks 500 Arjeplog networks 501 Arvidsjaur networks 502 Boden networks 503 Gällivare networks 504 Haparanda networks 505 Jokkmokk 506
24 Page 24(41) Kalix Kiruna Luleå Pajala Piteå Älvsbyn Överkalix Övertorneå Regional code for mobile calls Regional test code for networks test call networks networks 507 networks 508 networks 509 networks 510 networks 511 networks 512 networks 513 networks 514 telephony Codes : Västerbottens län Calls with mobile telephony from region Västerbottens län. Table 28: Codes : Västerbottens län Regional Error Code for networks calls networks 517 Bjurholm networks 518 Dorotea networks 519 Lycksele networks 520 Malå networks 521 Nordmaling networks 522 Norsjö networks 523 Robertsfors networks 524 Skellefteå networks 525 Sorsele networks 526 Storuman networks 527 Umeå 528
25 Page 25(41) Vilhelmina Vindeln Vännäs Åsele Regional code for mobile calls Regional test code for networks test call networks networks 529 networks 530 networks 531 networks 532 telephony Codes : Jämtlands län Calls with mobile telephony from region Jämtlands län. Table 29: Codes : Jämtlands län Regional Error Code for networks calls networks 535 Bergs networks 536 Bräcke networks 537 Härjedalen networks 538 Krokom networks 539 Ragunda networks 540 Strömsund networks 541 Åre networks 542 Östersund networks 543 Regional code for mobile calls telephony 544 Regional test code for networks test call Codes : Västernorrlands län Calls with mobile telephony from region Västernorrlands län. Table 30 Codes : Västernorrlands län Regional Error Code for networks calls networks 546 Härnösand 547
26 Page 26(41) networks Kramfors networks 548 Sollefteå networks 549 Sundsvall networks 550 Timrå networks 551 Ånge networks 552 Örnsköldsvik networks 553 Vacant 554 Regional code for mobile calls telephony 555 Regional test code for networks test call Codes : Gävleborgs län Calls with mobile telephony from region Gävleborgs län. Table 31: Codes : Gävleborgs län Regional Error Code for networks calls networks 557 Bollnäs networks 558 Gävle networks 559 Hofors networks 560 Hudiksvall networks 561 Ljusdal networks 562 Nordanstig networks 563 Ockelbo networks 564 Ovanåker networks 565 Sandviken networks 566 Söderhamn networks 567 Vacant 568 Regional code for mobile calls telephony 569 Regional test code for networks test call 570
27 Page 27(41) Codes : Dalarnas län Calls with mobile telephony from region Dalarnas län. Table 32: Codes : Dalarnas län Regional Error Code for networks calls networks 571 Avesta networks 572 Borlänge networks 573 Falun networks 574 Gagnef networks 575 Hedemora networks 576 Leksand networks 577 Ludvika networks 578 Malung-Sälen networks 579 Mora networks 580 Orsa networks 581 Rättvik networks 582 Smedjebacken networks 583 Säter networks 584 Vansbro networks 585 Älvdalen networks 586 Vacant 587 Regional code for mobile calls telephony 588 Regional test code for networks test call Codes , : Västmanlands län Calls with mobile telephony from region Västmanlands län. Table 33: Codes , : Västmanlands län Regional Error Code for networks calls networks 590
28 Page 28(41) Arboga networks 591 Fagersta networks 592 Hallstahammar networks 593 Kungsör networks 595 Köping networks 596 Norberg networks 597 Sala networks 598 Skinnskatteberg networks 599 Surahammar networks 600 Västerås networks 601 Vacant 602 Regional code for mobile calls telephony 603 Regional test code for networks test call Codes : Örebro län Calls with mobile telephony from region Örebro län. Table 34: Codes : Örebro län Regional Error Code for networks calls networks 605 Askersund networks 606 Degerfors networks 607 Hallsberg networks 608 Hällefors networks 609 Karlskoga networks 610 Kumla networks 611 Laxå networks 612 Lekeberg networks 613 Lindesberg networks 614
29 Page 29(41) Ljusnasberg networks 615 Nora networks 616 Örebro networks 617 Vacant 618 Regional code for mobile calls telephony 619 Regional test code for Fixed networks or Codes : Värmlands län Calls with mobile telephony from region Värmlands län. Table 35: Codes : Värmlands län Regional Error Code for networks calls networks 621 Arvika networks 622 Eda networks 623 Filipstad networks 624 Forshaga networks 625 Grums networks 626 Hagfors networks 627 Hammarö networks 628 Karlstad networks 629 Kil networks 630 Kristinehamn networks 631 Munkfors networks 632 Storfors networks 633 Sunne networks 634 Säffle networks 635 Torsby networks 636 Årjäng 638
30 Page 30(41) networks Vacant 639 Regional code for mobile calls telephony 640 Regional test code for networks test call Codes : Västra Götalands län (f.d. Skaraborgs län) Calls with mobile telephony from region Västra Götalands län (f.d. Skaraborgs län) Table 36: Codes : Västra Götalands län (f.d. Skaraborgs län) Regional Error Code for networks calls networks 642 Essunga networks 643 Falköping networks 644 Grästorp networks 645 Gullspång networks 646 Götene networks 647 Hjo networks 648 Karlsborg networks 649 Lidköping networks 650 Mariestad networks 651 Skara networks 652 Skövde networks 653 Tibro networks 654 Tidaholm networks 655 Töreboda networks 656 Vara networks 657 Vacant 658 Vacant 659 Regional code for mobile calls telephony 660 Regional test code for networks test call 661
31 Page 31(41) Codes : Västra Götalands län (f.d. Älvsborgs län) Calls with mobile telephony from region Västra Götalands län (f.d. Älvsborgs län) Table 37: Codes : Västra Götalands län (f.d. Älvsborgs län) Regional Error Code for networks calls networks 662 Ale networks 663 Alingsås networks 664 Bengtsfors networks 665 Bollebygd networks 666 Borås networks 667 Dals-Ed networks 668 Färgelanda networks 669 Herrljunga networks 670 Lerum networks 671 Lilla Edet networks 672 Mark networks 673 Mellerud networks 674 Svenljunga networks 675 Tranemo networks 676 Trollhättan networks 677 Ulricehamn networks 678 Vårgårda networks 679 Vänersborg networks 680 Åmål networks 637 Vacant 681 Regional code for mobile calls telephony 682 Regional test code for networks test call 683
32 Page 32(41) Codes : Västra Götalands län (f.d. Göteborgs och Bohus län) Calls with mobile telephony from region Västra Götalands län (f.d. Göteborgs och Bohus län) Table 38: Codes : Västra Götalands län (f.d. Göteborgs och Bohus län) Regional Error Code for networks calls networks 684 Göteborg networks 685 Härryda networks 686 Kungälv networks 687 Lysekil networks 688 Munkedal networks 689 Mölndal networks 690 Orust networks 691 Partille networks 692 Sotenäs networks 693 Stenungsund networks 694 Strömstad networks 695 Tanum networks 696 Tjörn networks 697 Uddevalla networks 698 Öckerö networks 699 Vacant 700 Regional code for mobile calls telephony 701 Regional test code for networks test call Codes : Hallands län Calls with mobile telephony from region Hallands län. Table 39: Codes : Hallands län Regional Error Code for networks calls networks 703
33 Page 33(41) Falkenberg networks 704 Halmstad networks 705 Hylte networks 706 Kungsbacka networks 707 Laholm networks 708 Varberg networks 709 Vacant 710 Regional code for mobile calls telephony 711 Regional test code for networks or Internet test call Codes : Skåne län (f.d. Malmöhus län) Calls with mobile telephony from region Skåne län (f.d. Malmöhus län) Table 40: Codes : Skåne län (f.d. Malmöhus län) Regional Error Code for networks calls networks 713 Bjuv networks 714 Burlöv networks 715 Eslöv networks 716 Helsingborg networks 717 Höganäs networks 718 Hörby networks 719 Höör networks 720 Kävlinge networks 721 Landskrona networks 722 Lomma networks 723 Lund networks 724 Malmö networks 725 Sjöbo 726
34 Page 34(41) networks Skurup networks 727 Staffanstorp networks 728 Svalöv networks 729 Svedala networks 730 Trelleborg networks 731 Vellinge networks 732 Ystad networks 733 Vacant 734 Regional code for mobile calls telephony 735 Regional test code for networks test call Codes : Skåne län (f.d. Kristianstads län) Calls with mobile telephony from region Skåne län (f.d. Kristianstads län) Table 41: Codes : Skåne län (f.d. Kristianstads län) Regional Error Code for networks calls networks 737 Bromölla networks 738 Båstad networks 739 Hässleholm networks 740 Klippan networks 741 Kristianstad networks 742 Osby networks 743 Perstorp networks 744 Simrishamn networks 745 Tomelilla networks 746 Åstorp networks 747 Ängelholm networks 748 Örkelljunga 749
35 Page 35(41) networks Östra Göinge networks 750 Vacant 751 Regional code for mobile calls telephony 752 Regional test code for networks test call Codes : Blekinge län. Calls with mobile telephony from region Blekinge län. Table 42: Codes : Blekinge län. Regional Error Code for networks calls networks 754 Karlshamn networks 755 Karlskrona networks 756 Olofström networks 757 Ronneby networks 758 Sölvesborg networks 759 Regional code for mobile calls telephony 760 Regional test code for networks test call Codes : Kalmar län Calls with mobile telephony from region Kalmar län. Table 43: Codes : Kalmar län Regional Error Code for networks calls networks 762 Borgholm networks 763 Emmaboda networks 764 Hultsfred networks 765 Högsby networks 766 Kalmar networks 767 Mönsterås networks 768
36 Page 36(41) Mörbylånga Nybro Oskarshamn Torsås Vimmerby Västervik Regional code for mobile calls Regional test code for networks test call networks 769 networks 770 networks 771 networks 772 networks 773 networks 774 telephony Codes : Kronobergs län Calls with mobile telephony from region Kronobergs län. Table 44: Codes : Kronobergs län Regional Error Code for networks calls networks 777 Alvesta networks 778 Lessebo networks 779 Ljungby networks 780 Markaryd networks 781 Tingsryd networks 782 Uppvidinge networks 783 Växjö networks 784 Älmhult networks 785 Regional code for mobile calls telephony 786 Regional test code for networks test call Codes : Jönköpings län Calls with mobile telephony from region Jönköpings län. Table 45: Codes : Jönköpings län Regional Error Code for networks calls 788
37 Page 37(41) networks Aneby networks 789 Eksjö networks 790 Gislaved networks 791 Gnosjö networks 792 Habo networks 793 Jönköping networks 794 Mullsjö networks 795 Nässjö networks 796 Sävsjö networks 797 Tranås networks 798 Vaggeryd networks 799 Vetlanda networks 800 Värnamo networks 801 Ydre networks 802 Vacant 803 Regional code for mobile calls telephony 804 Regional test code for networks test call Codes : Gotlands län Calls with mobile telephony from region Gotlands län. Table 46: Codes : Gotlands län 806 Regional Error Code for networks calls networks 807 Gotland networks Regional code for mobile calls telephony Codes : Östergötlans län Calls with mobile telephony from region Östergötlans län.
38 Page 38(41) Table 47: Codes : Östergötlands län Regional Error Code for networks calls networks 809 Boxholm networks 810 Finspång networks 811 Kinda networks 812 Linköping networks 813 Mjölby networks 814 Motala networks 815 Norrköping networks 816 Söderköping networks 817 Vadstena networks 818 Valdemarsvik networks 819 Åtvidaberg networks 820 Ödeshög networks 821 Vacant 822 Regional code for mobile calls telephony 823 Regional test code for networks test call Codes : Södermanlands län Calls with mobile telephony from region Södermanlands län. Table 48: Codes : Södermanlands län Regional Error Code for networks calls networks 825 Eskilstuna networks 826 Flen networks 827 Gnesta networks 828 Katrineholm networks 829 Nyköping networks 830
39 Page 39(41) Oxelösund networks 831 Strängnäs networks 832 Trosa networks 833 Vingåker networks 834 Vacant 835 Regional code for mobile calls telephony 836 Regional test code for networks test call Codes 594, : Uppsala län Calls with mobile telephony from region Uppsala län. Table 49: Codes 594, : Uppsala län Regional Error Code for networks calls networks 838 Enköping networks 839 Håbo networks 840 Tierp networks 841 Uppsala networks 842 Älvkarleby networks 843 Östhammar networks 844 Knivsta networks 845 Heby networks 594 Vacant 846 Regional code for mobile calls telephony 847 Regional test code for networks test call Codes : Stockholms län Calls with mobile telephony from region Stockholms län. Table 50: Codes : Stockholms län Regional Error Code for networks calls networks 849
40 Page 40(41) Botkyrka Danderyd Ekerö Haninge Huddinge Järfälla Lidingö Nacka Norrtälje Nynäshamn Salem Sigtuna Sollentuna Solna Stockholm, Norr Slussen Stockholm, Söder Slussen Sundbyberg Södertälje Tyresö Täby Upplands Väsby Upplands-Bro Vallentuna Vaxholm Värmdö Österåker networks 850 networks 851 networks 852 networks 853 networks 854 networks 855 networks 856 networks 857 networks 858 networks 859 networks 860 networks 861 networks 862 networks 863 networks 864 networks 865 networks 866 networks 867 networks 868 networks 869 networks 870 networks 871 networks 872 networks 873 networks 874 networks 875
41 Page 41(41) Nykvarn networks 876 Vacant 877 Regional code for mobile calls telephony 878 Regional test code for networks test call Codes for forwarded Emergency Calls: Codes : Reserved Emergency calls forwarded from one to another Public Safety Answering Point use codes from this series. Table 51: Codes : Routing between PSAPs Municipality Call type Code Reserved Regions in Sweden Clarification of names of parts of Sweden and corresponding regions. Table 52: Parts and regions of Sweden Part Region Code Norrland Västernorrlands län 485 Jämtlands län 485 Västerbottens län 485 Norrbottens län 485 Gävleborgs län 485 Dalarnas län 485 Svealand Uppsala län 486 Södermanlands län 486 Östergötlands län 486 Gotlands län 486 Värmlands län 486 Örebro län 486 Västmanlands län 486 Stockholm Stockholms län 489 Götaland Jönköpings län 487 Kronobergs län 487 Kalmar län 487 Blekinge län 487 Hallands län 487 Västa Götaland Västra Götalands län 490 Skåne Skåne län 491
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