PC/E ATS Manager ProAKT. State-of-the-art ATS application for secure cash processes in the front office

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1 PC/E ATS Manager ProAKT State-of-the-art ATS application for secure cash processes in the front office

2 PC/E ATS Manager ProAKT Branches represent the most important delivery channel for banks, and are the basis for their further growth strategies. The state-of-the-art ATS application paves the way for sales-oriented branch concepts and secure cash handling. they give their staff sufficient scope for consulting and, at the same time, focus on running their branches cost-efficiently. Branch IT restructuring Another of the top priorities for retail banks is to win and retain the trust of their customers. It is also important for them to guarantee that their staff and other valuable assets are safe. The measures re quired to ensure this include safe and secure cash handling, for example to prevent attacks on their branches. How can retail banks combine maximum security with maximum efficiency in their branches? YOUR CHALLENGES Customers need good service and expert advice The "branch issue" is right at the top of banks' priority lists. Surveys have shown that bank customers are now making increasing use of this delivery channel. Many of them feel out of their depth when it comes to financial topics, and seek out the branch staff at the bank for assistance. In such a scenario, the front office is the hub of all branch activities, the place where customers expect to get fast, good service. Banks must therefore make sure Automated teller safes (ATS) are the ideal solution for secure cash handling in customer-friendly, open-plan branches. With their focus on transaction processing, today's front-office applications are, however, often unable to incorporate automated teller safes. ProAKT integrates the ATS and thus guarantees the desired security, precision and efficiency needed in cash handling.

3 Our solution: the functions Cash deposits and withdrawals Cash recycling Support for several currencies Cash inventory queries Security measures, e.g., time delays for cash withdrawals Transaction data entered and archived in the journal Central user and system administration Banknote validation and fit/unfit test nation screen is provided for withdrawal transactions so that customers' wishes for specific denomination mixes can be met quickly and reliably. In addition, threshold values can be configured in order to guarantee optimal cash availability in the ATS. To prevent third parties ac cessing cash in the ATS, a covert alarm can be triggered via the application and is normally transmitted via the connected ATS. OUR SOLUTION YOUR BENEFIT Innovative, multivendor-capable ATS software from Wincor Nixdorf ProAKT is the state-of-the-art software that enables you to integrate automated teller safes from different vendors. With this single software solution, you can operate ATS dispensers as well as cash recycling ATS systems in your branch network. The software helps your staff handle cash deposit and withdrawal transactions in the front office in line with all customer needs. The standard solution en ables open-plan, sales-oriented branches with a high standard of security. Cash trans - actions are posted via the front-office application and finalized on the ATS via the ATS software. Our solution can be integrated flexibly in your existing IT environment to suit your IT infrastructure and architecture and functions as a simple extension of your current front-office application. ProAKT allows you to use ATS systems with their business logic and broad transaction array. The depth of integration can be chosen to suit your specific needs, whether that means integrating the ATS software seamlessly in the front-office ap plication with the interface displayed to users un changed, or using ProAKT in a standalone installation to provide an emergency terminal. Efficient and secure transaction processing Retail banks that use our software profit from automated cash transaction processes. ProAKT provides support to enable your staff to deal with overpayments and underpayments during cash de posits. The application includes functions for nonpostable transactions such as changing, counting or sorting cash. A clear denomi- Your benefits at a glance Maximum security in branch concepts Automated, efficient cash processes free up capacity for sales activities Lower costs for infrastructure and IT changes thanks to central administration and configuration Flexible integration in the existing front-office application Investments protection thanks to support for multivendor ATS systems

4 Host Host Alongside these advantages, the software also reduces the manual work required in end-of-day balancing. A comprehensive journal helps your staff record ATS inventories and, where needed, search for individual transactions. Front-office app. ATS Software Front-office application ATS Software The level of integration of the ProAKT can be chosen to suit your specific needs. This could involve integrating the ATS software seamlessly in the front-office application or using the ATS systems in standalone mode. Greater security for cash handling Cash deposit and withdrawal transactions require a maximum level of security. Since cash is stored safely in the ATS systems, staff in, open branches have no access to it, and this helps deter criminals. In addition, using automated teller safes makes it possible to eliminate the costs otherwise incurred by additional protection measures such as bulletproof glass screens. Another useful feature is that ATS systems check deposited banknotes and identify suspected counterfeit notes and notes that are unsuitable for further circulation. Our solution provides staff with information on the status of banknotes and thus assures them enhanced security. This is all the more important if deposits tend to dominate your branch transactions. Software from Wincor Nixdorf offers top-level security for your branches. Automatic transaction processing reduces your cash handling costs. EXPANDING TO MEET THE FUTURE The PC/E Suite: growth potential for your solution ProAKT integrates automated teller safes to provide maximum security and precision for handling cash at front-office work - stations. In future, the ProAKT application can be connected to the PC/E Retail Banking Solution Suite via the PC/E ATS Manager. Con tinuous monitoring of your Standalone solution Integrated solution ATS machines is also possible with the modular structure of our PC/E Suite in combination with PC/E Monitoring or ProView. In this way, any problem can be identified and eliminated fast and reliably. At the same time, threshold values that are reached are reported, and other pro - cesses such as cash replenishment and pick-up can be initiated. With the link to the PC/E Cash Management software, the availability and evaluation of transaction data enables you to define optimal cash deliveries to your branch's ATS systems. Furthermore, the ATS software is an integral component of the PC/E Teller Opera tions front-office software. We advise you right from the start to en - sure you profit immediately from the benefits of our software. And Wincor Nixdorf s Professional Services will guide you through every stage of your IT project!

5 Intelligent software means improved processes The PC/E Retail Banking Solution Suite offers you an IT architecture that optimizes your sales and service processes in the front office, for a decisive edge that ensures a successful future. Security offers a holistic security strategy that protects a retail bank s IT sys tems and networks as well as its internal and external communications. The PC/E architecture open to the future Our solution is based on an open, netcentric multichannel architecture that is de signed to be service-oriented. Individual modules, called Business Services, can be used in any channel. This enables you to customize your retail bank's business processes. OUR PC/E SUITE New IT concepts for retail banks The sector: The main pillars of traditional banking business are crumbling; their prof itability can no longer be regarded as stable, let alone rising. This is due in part to flex ible customers, who are quick to change banks when they have a better offer else where. Market liberalization makes this flex ibility possible; thus, the winner is the bank that succeeds in ap pealing to consumers' emotions and staying one step ahead of the competition. However, the generally complex, heterogeneous IT ar chitecture of most financial institutions does not support this strategy or the processes it requires. PC/E Retail Banking Solution Suite: new momentum for sales and service Your chances on the market hinge upon the right strategy. Front office service and sales play a key role, and here our modular PC/E Retail Banking Solution Suite covers a wide array of topics. What are the strengths of this software package? It concentrates completely on the front of - fice, enabling the transformation of your business processes and the associated IT architecture into a future-proof retail banking. The modular software suite that lets you do more Channel Delivery comprises solutions for retail banks' delivery channels, making all your processes uniform, transparent and holistic for your customers, whatever channel they use. Banking Business Enabling consists of modules for the sales and service processes of all these channels. Thanks to its mul tichannel concept, these business processes can be flexibly integrated. Management & Optimization shows you how Wincor Nixdorf manages and optimizes retail banking processes and reduces operating costs. Added value from an IT perspective... Reusability Rapid integration Expandability Added value from a business perspective... Increase in profitability Reduction in costs Investment protection and futureproofness "Emotionalization" of retail banking From the very first draft, our Professional Services support you with well-founded, precise consulting. In the case of IT integration, this can range all the way to outsourcing.

6 Published by Wincor Nixdorf International GmbH Heinz-Nixdorf-Ring Paderborn, Germany Phone +49 (0) / Fax +49(0)5251/ info.banking@wincor-nixdorf.com Wincor Nixdorf International GmbH All product names are registered trademarks of Wincor Nixdorf International GmbH. All rights reserved, particularly in relation to the grant of a patent or the registration of a utility model. Subject to availability and technical modifications. Order-No. R J-Z Printed in Germany, January 2010, w