PC/E Branch Device Management. Software solution for optimum control and management of your banking devices

Transcription

1 PC/E Branch Device Management Software solution for optimum control and management of your banking devices

2 PC/E Branch Device Management More than ever, a net-centric IT architecture is now the key factor when it comes to process optimization and cost cutting. Since this also applies to the management of front-office devices at retail banks, Wincor Nixdorf offers PC/E Branch Device Management. Innovative device estate management Retail banks are modernizing their branch IT with viable, future-proof infrastructures in order to optimize operating margins. They see the potential of value creation in the reduction of administrative overhead. Financial institutions need to configure, administer and monitor their device estates across the organization at optimum cost. YOUR CHALLENGES Branches are making a comeback Customers' demands are on the rise. At branches they expect service that meets their requirements, innovative facilities and an appealing atmosphere for active con sulting. To increase their scope for this, financial institutions are turning to new technologies that can handle standard business transactions more easily and fas ter using a variety of front-office de - vices. And that s not all: automation of transactions via banking peripherals must also be secure and reliable. There is a clear trend toward the (re)centralization of branch servers and the standardization of applications, triggered by unsatisfactory cost structures in common IT landscapes. Banks are increasingly de mand ing Web-based software solutions to help them handle business transactions efficiently. At the same time, bank staff requires access from their workstations to all the banking devices at the branch. The use of both Internet technology and thin clients in the front office are examples of today's IT modernization and consolidation. Under this aspect, financial institutions need a single solution to administer all banking peripherals and make the device services available on the network from a central point, particularly when banks merge or acquire other institutions. The right concept allows both existing and future front-office devices to be integrated quickly and easily.

3 Our solution: the functions Control of banking peripherals in net-centric architectures Central administration and configuration of devices Real-time monitoring of peripherals Use of the J/XFS industry standard Comprehensive administration console Central storage of configuration data Automatic software distribution Central overview and real-time monitoring enhance availability High availability of front-office devices at the branches is critical for smooth transaction processing. So that you can ensure this, we offer an extra service that can be used to monitor all connected devices centrally. Potential faults or device incidents are reported directly, allowing you to solve the situation as fast as possible. You can keep precise track of the entire estate of devices and analyze the malfunction of an individual printer in real time just as easily as a power failure that affects the whole branch. OUR SOLUTION YOUR BENEFIT Net-centric software solution for peripheral control PC/E Branch Device Management is the future-oriented software platform from Wincor Nixdorf for control of banking peripherals in the front office. This soft - ware is ideal for all banks that focus on banking applications and want to use standard software to control their devices. It supports all the usual devices such as automated teller safes (ATSs), card readers, passbook and receipt printers and signature pads, to mention just a few. To optimize bank transactions, the software platform is constantly being expanded to cover additional device models and new device types. Third-party device drivers can also be integrated as an option. Convenient, time-saving administration Since the configuration data for the pe - riph erals is kept centrally, configuration changes can be made available faster for all front-office devices on the network. This saves your bank costly site visits by technicians. To make sure your financial ins titution profits directly from new device functions when relevant process changes occur, the required configuration changes are available centrally and a mechanism installs them automatically on those workstations that have connected devices. Configuration updates or new installations are implemented in this way on an as needed basis. The software features a com prehensive administration console. Your benefits at a glance Control of banking devices even in heterogeneous IT landscapes Fast integration of new peripherals and device types (vendor-independent) Central management of front-office devices for optimized operating costs Enhanced availability through real-time monitoring Extension of the installed base at optimum cost thanks to a scalable architecture Investment security due to system and platform independence

4 Application server Teller application (Java) Access to peripherals in every system environment To ensure device control in heterogeneous system landscapes or to enable it in thin client environments, PC/E Branch Device Management is installed on a peripheral controller at your bank's branches. The pe - ri pheral controller is capable of networking and allows device control to be decoupled from the front-office workstations. When configuring PC workstations, banks consequently no longer need to consider re - sources, such as interfaces, that would otherwise be necessary. This makes it more cost-efficient to deploy thin client workstation computers throughout a branch. Front-office workstation Printer Branch Device Management Server Branch Device Management client Front-office workstation Central management and monitoring boost the availability of devices and let you benefit from lower IT costs and optimum investment protection. AKS Sign Pad PC/E Branch Device Management ensures secure, efficient access to front-office peripherals in thin client environments. The peripheral controller has a variety of COM and USB ports so the system can be used wherever standard PCs do not support these ports adequately or at all. Connecting the front-office devices directly to the peripheral controller makes them IP-capable and thus available to the banking applications over the network. EXPANDING TO MEET THE FUTURE Advantages in the name of PC/E Suite PC/E Branch Device Management delivers optimum control and management of your entire estate of banking peripherals. The modular structure of the PC/E Suite means that the software platform is responsible for device control in the modern PC/E Teller Operations software. With the large number of devices available, this enables the increasing automation of transaction handling and significantly reduces the associated transaction times. The combination of the two software packages supports a variety of scenarios such as terminal server mode, Web-based architectures or thin client environments. Using the PC/E Assisted Services application, staff can initiate cash withdrawals on their front-office workstations and transfer the actual dispensing operations to an ATM or ATS. To do this, data must be read from a customer or white card via a magnetic card reader and linked to the frontoffice transaction data. The card reader or ATS is accessed via PC/E Branch Device Management.

5 Intelligent software means improved processes The PC/E Retail Banking Solution Suite offers you an IT architecture that optimizes your sales and service processes in the front office, for a decisive edge that ensures a successful future. Security offers a holistic security strategy that protects a retail bank s IT sys tems and networks as well as its internal and external communications. The PC/E architecture open to the future Our solution is based on an open, netcentric multichannel architecture that is de signed to be service-oriented. Individual modules, called Business Services, can be used in any channel. This enables you to customize your retail bank's business processes. OUR PC/E SUITE New IT concepts for retail banks The sector: The main pillars of traditional banking business are crumbling; their prof itability can no longer be regarded as stable, let alone rising. This is due in part to flex ible customers, who are quick to change banks when they have a better offer else where. Market liberalization makes this flex ibility possible; thus, the winner is the bank that succeeds in ap pealing to consumers' emotions and staying one step ahead of the competition. However, the generally complex, heterogeneous IT ar chitecture of most financial institutions does not support this strategy or the processes it requires. PC/E Retail Banking Solution Suite: new momentum for sales and service Your chances on the market hinge upon the right strategy. Front office service and sales play a key role, and here our modular PC/E Retail Banking Solution Suite covers a wide array of topics. What are the strengths of this software package? It concentrates completely on the front of - fice, enabling the transformation of your business processes and the associated IT architecture into a future-proof retail banking. The modular software suite that lets you do more Channel Delivery comprises solutions for retail banks' delivery channels, making all your processes uniform, transparent and holistic for your customers, whatever channel they use. Banking Business Enabling consists of modules for the sales and service processes of all these channels. Thanks to its mul tichannel concept, these business processes can be flexibly integrated. Management & Optimization shows you how Wincor Nixdorf manages and optimizes retail banking processes and reduces operating costs. Added value from an IT perspective... Reusability Rapid integration Expandability Added value from a business perspective... Increase in profitability Reduction in costs Investment protection and futureproofness "Emotionalization" of retail banking From the very first draft, our Professional Services support you with well-founded, precise consulting. In the case of IT integration, this can range all the way to outsourcing.

6 Published by Wincor Nixdorf International GmbH Heinz-Nixdorf-Ring Paderborn, Germany Phone +49 (0) / Fax +49(0)5251/ info.banking@wincor-nixdorf.com Wincor Nixdorf International GmbH All product names are registered trademarks of Wincor Nixdorf International GmbH. All rights reserved, particularly in relation to the grant of a patent or the registration of a utility model. Subject to availability and technical modifications. Order-No. R J-Z Printed in Germany, January 2010, w