Automatic Scanning The checkout has evolved

Transcription

1 Automatic Scanning The checkout has evolved

2 » Checking out is so much easier, I ve never experienced anything like this before! The line moves fast and everything is scanned so quickly, that I m through in no time.«offering customers a better shopping experience Automatic Scanning checkout by Wincor Nixdorf is the next generation of checkout automation developed to delight shoppers and provide a completely new shopping experience. Automatic scanning is so easy A simple concept that has a whole wealth of benefits: customers place their shopping directly onto the checkout belt and as the items pass under the 360 scanner, the system automatically scans and registers the items, up to 60 per minute. Once all items have been scanned and are in the bagging area, the customer can make their payment either using integrated payment modules or use a separated payment system. As the first customer makes their payment, the next customer is able to commence scanning their goods, completely reducing checkout time for all customers. More time for staff = better service for customers The entire checkout process is simplified and attending staff can quickly help customers with interventions or any special assistance to either load shopping onto the belt or pack, without interrupting the scanning process. Automatic Scanning is perfect for customers that need to manage large baskets of shopping, especially at peak times, as the staff who are relieved of scanning the items can make the checking out process as easy as possible for their customer. The speed of Automatic Scanning Place goods on belt Automatic Scanning Pay Finished... Customers place their items on the conveyor belt. Items are rapidly registered by the 360 scanner. Depending on the configuration, customers then pay at the system or at a separate payment terminal either cash or cashless. Customers complete their transaction satisfied, resulting in a positive shopping experience for all customers.

3 » Transform checkout staff into customer experts Automatic Scanning systems take care of scanning shopping items so that staff can spend more time taking care of customers. Enabling better service Automating standard tasks such as item scanning and the payment processes enables in-store associates to take the time needed to provide customers with an elevated standard of service. Customers value the extra service provided by associates and in return maintain their loyalty. More choice, more efficient checkouts Self-service checkout solutions are already employed by many retailers to reduce queue sizes and serve customers with smaller baskets quicker. Automatic Scanning adds an extra dimension to these checkout areas by providing a highly efficient automated solution for customers with large shopping baskets. Self-service checkout solutions allow customers with smaller baskets to choose how they would prefer to shop and Automatic Scanning offers that choice to all customers. Looking after what s important Shopping items are handled many times during a shopping trip, with the majority of handling happening during checkout. Comparison of scan rates in items per minute: Conventional supermarket checkouts Automatic Scanning 30,0 60,0 Source: Handelsblatt; internal Wincor Nixdorf Automatic scanning reduces the number of times items need to be physically handled with many benefits: Time spent manually scanning items is completely eliminated and given back to the consumer for a faster more efficient checkout Automatic Scanning delivers the highest levels of accuracy, scanning items at speeds up to 60 items per minute Automatic Scanning reduces checkout operator s risk of suffering repetitive strain injuries due to the repeated movements of entering information on a keypad or moving product over a scanner Automatic Scanning frees employees from the majority of manual handling; operators need only to deal with a small number of interventions, such as oversized items, unreadable barcodes, or age restricted items New options for secure payment Making a payment on the Automatic Scanning systems can be handled in many ways: integrated with traditional payment modules, such as a cash drawer and card payment terminal, payments can be handled by a cashier. For additional security and accuracy, Automatic Scanning systems can also be integrated with newer payment technologies such as cash management and cashless payment modules. Wincor Nixdorf offers a broad range of self-service payment solutions that can either be integrated into the system or work in union with the systems, separating the scanning and payment process for additional efficiencies. Self-service payment systems improve transparency and lower risk of robberies and tampering. Combined with automated cash handling solutions for the cash office auditing processes are more compliance and the end to end process is secured and optimized. The biggest difference is that I get to spend more time with the customer it s the best part of my job.«

4 Integrated solutions for your business success Automatic Scanning solutions from Wincor Nixdorf integrate seamlessly in your IT system landscape to ensure processes that are secure and always available. Hi S gh pe t ckou Che ed Holistic consulting for systematic optimization A perfect store format is one that is well suited to the customer that uses it, encouraging long-term loyalty, bringing communities together with the store at the central point. Finding the right solution for your store format requires an analysis of all processes, a calcula tion of checkout throughput and an ROI simulation to identify success factors. Our retail consultant special ists are available with the international expertise and experience to help identify ideal solutions for your business. By utilizing standard tools that analyze the critical factors across your branch network, such as assortment depth, store type, customer demographic and shopping behaviors, our consultants can help you identify the ideal checkout configuration that best reflects your business requirements. Uniform IT for different store formats Our checkout portfolio offers a modular, scalable IT platform for retail businesses. Mature, ergonomic and easy-to-use hardware and software adapt effortlessly to every store concept and size, simplifying day-today business, even at the enterprise level. Existing IT structures and components can be integrated seam lessly and as a result, investments are protected and businesses are ideally prepared for the future. System installation and monitoring An end-to-end solution from a single expert source: from initial concept phases, implementation, IT integration, deployment and rollout, we will support you through it all. Our international experience in over 40 countries enables the smooth commissioning and consistent availability of your business. Full service for reliable solutions Our international Services ensure the high operational availability of your systems. Standardized service processes, an expert helpdesk and efficient remote management guarantee your business is always up and running. Wincor Nixdorf can support you in every aspect of your self-service deployment, from preventative maintenance, optimized management of cash cycles, processing of cashless payments to the complete outsourcing of your IT operations, we can deliver services to your business around the clock, worldwide, in local languages, throughout the entire store life-cycle: from store opening via the integration of new software to the expansion into new markets. WHAT MA KE S AU TO MAT IC S C A NNI NG A SUCC E S S: I t s all about Service Inspire your customer throughout their entire shopping trip with new innovative technologies. Our retail consultant specialists can help you discover the perfect solution mix to enhance your self-service program. E levate the experience Increase interaction at the Automatic Scanning solution by introducing and guiding your customer through their transaction. Include eyecatching signage and easy to follow graphical interfaces to facilitate and improve customer throughput. et everyone involved G Well-trained, helpful staff make self-service transactions more appealing and attract customers to use the channel. S pread the word Promote your innovative shopping concept to create immediate high acceptance amongst your customers.

5 To obtain more information about Automatic Scanning solutions, simply scan the QR code with your mobile phone or enter in your Internet browser. Published by Wincor Nixdorf International GmbH Heinz-Nixdorf-Ring Paderborn Germany Phone: +49 (0) / Fax: +49 (0) / info.retail@wincor-nixdorf.com Wincor Nixdorf International GmbH All rights, including rights created by patent grant or registration of a utility model, are reserved. Delivery subject to availability. Subject to change for technical reasons. Order no.: R21210-J-Z Printed in Germany, July 2014