Regent Systems Inc. Webinar A Professional Services Automation (PSA) Case Study: Satisfying DCAA Labor Reporting Requirements

Transcription

1 Gain real-time visibility into your projects. cloud-based, workflow-driven Professional Services Automation Regent Systems Inc. Webinar A Professional Services Automation (PSA) Case Study: Satisfying DCAA Labor Reporting Requirements Carla R. Jones Chief Accountant at Regent Systems Inc. (RTM) Kevin Sequeira General Manager & Director of Product Management Marlon Arevian Sr. Solution Consultant

2 Agenda 1. Regent Case Study 2. Upland and Tenrox PSA Overview 3. Live Demo 4. Q & A 5. PDU Credit Information

3 Regent Systems Inc. (RSI) and Upland Software Satisfying DCAA Labor Reporting Requirements

4 About Regent Systems Inc. Regent System is an information technology company. Providing technical expertise to the Defense Logistic Agency(DLA) sector of the government. RSI has successfully became team partners with General Dynamic, Accenture and SAIC.

5 RSI road to Tenrox Incorporated August 6, 1991 GSA schedule Must meet the requirements of the DCAA =Defense Contract Audit Agency DCAA requirements are outlined in the CAM= Contract Audit Manual The DCAA ensures that government contractors adhere to the FAR =Federal Acquisition Regulation

6 RSI Accounting System Timeline I am using accounting system in the context of all systems related to time keeping, invoicing, and all systems involved with accumulating and tracking cost and revenue. In 1998 we did timesheets Manually. In 2003 we went to an in house built system for time keeping/invoicing In 2004/2005 we moved our Payroll to ADP and also began searching for a time/invoicing system In October 2005 we had a Pre Award Survey of Prospective Contractor Accounting System performed by DCAA. In February 2006 we installed Tenrox as our Timekeeping/Invoicing/Labor distribution system

7 Today s Discussion Government Contracting, DCAA and Accounting Systems How Tenrox is the Software solution for becoming DCAA compliant. Real world example of Accounting System reconciliation ADP, Tenrox and Peachtree How Tenrox meets DCAA Allocation Requirements=RSI Contract Report Closing Statements and Questions

8 Government Contracting What is Government Contracting and or Procurement Recent and Ongoing Changes in government contracting Government Contracting vs Commercial

9 DCAA Accounting System Audit DCAA s intent is to quantify our GSA rates and ensure our Accounting System is capable of building rates that are representative of the cost of services. Their goal is to protect government assets. Build rates based on our accounting system Your accounting system must be reconciled, record total hours no matter how the hours are used

10 DCAA Reconciliation

11 DCAA Reconciliation

12 Labor Distribution/Payroll Report Everything starts with one hour of labor=timesheet Cost Objective=Project Allocation=Distributing Cost/Hrs by title to Project Cost Title=Direct Labor,Vacation,Bid and Proposal,Indirect Labor, G&A etc. Reconcilation=Checks and Balances-Taking your payroll + General Ledger and balancing it to Tenrox

13 Tenrox

14 Peachtree

15 ADP

16 RSI Contract Report

17 Choosing Tenrox Tenrox had all the capabilities and it also had potential for the unknowns(things we need, but we don t know we need these things.) New needs in an ever changing environment.

18 Eight years RSI and Tenrox How do we do it. We take responsibility for our accounting system Great customer service from Tenrox. We work together Upland keeps us moving forward We try never to over react Upland s success is important to RSI and RSI s success is important to Upland=Reciprocal Agreement

19 Eight years RSI and Tenrox How do we do it. Patience by both partners It is a learning process and everybody has a learning curve. Step by Step by Step. Just like walking. Use Tenrox consulting services Research reported problems with Tenrox system before submitting a support ticket. Make sure it is a system problem-versus- User problem Give helpful feedback to your partner Join Tenrox customer referral program Create internal audits and checks and balances

20 Eight years RSI and Tenrox How do we do it. Make important contacts at the user conference Check up on your partner to make sure they are doing well.

21 Upland Software

22 The leading provider of cloud-based enterprise work management applications 7 award-winning products Who is Upland? ~300 Uplanders committed to innovation & customer success United by shared vision to revolutionise the way organizations work 2

23 Guiding Principles

24 Enterprise Work Management What it is: Software that enables organisations to plan, manage and execute projects and work Who it is for: 200 Million Knowledge Workers Strategic Planning Work Execution What it does: IT Marketing Finance Professional Services Process Excellence Increases Visibility, Collaboration and Productivity What it is disrupting: On-premise applications Spreadsheets applications Manual processes Paper-based processes Benefits: Optimise Resources + Time + Money

25 Automating the Flow of Enterprise Work Upland products are used both vertically to address department-specific needs, as well as horizontally to seamlessly connect multiple functions across the organisation. IT Marketing Finance Professional Services Process Excellence Document & Workflow Automation Financial Management Professional Services Automation Program & Portfolio Management Project Management & Collaboration Time & Expense Tracking Web Content Management

26 One Trusted Partner Upland brings you the best of both worlds a family of built-for-purpose cloud applications with the simplicity and reliability of working with a single provider. Enterprise-Class Partner Scalable Secure Many Built-for- Purpose Products 360 Service Integrations

27 Award-Winning Family of Cloud-Based Products Visionary Recognition (1) Highlighted in Gartner Magic Quadrant for Cloud-Based IT PPM Program & Portfolio Management Project Workforce Management 3 Products (2) Ranked among leaders in their respective categories Enterprise Work Management Financial Management Project Management & Collaboration 3 Products (3) Recognised for delivering tangible value to clients via the cloud Workflow Automation & Enterprise Content Management Critical Acclaim (4) Awarded and featured in numerous publications (1) Gartner, Inc. Magic Quadrant for Cloud-Based IT Project and Portfolio Management Services (May 2014). (2) TopTen Reviews.com (3) Best of SaaS Showplace (BoSS) Award (February 2014; July 2013; May 2010). (4) 2014 SIIA Software CODiE Award Finalist; GetApp Review (January 2014); Stage-Gate Ready (August 2013); CPA Practice Advisors Review of Time & Billing Systems (December 2013).

28 Tenrox PSA

29 Professional Services Automation (PSA) PSA software supports a company's ability to address and respond to customer-driven demand for services, billable projects or other types of customer-support interactions. PSA software improves service delivery, resource management, project management and collaboration, while ensuring accurate and timely time and expense capture and billing.

30 Tenrox PSA Enables services organizations to improve service delivery and resource management, while streamlining accurate time and expense capture and billing. Key Benefits & Capabilities: Key Functional Areas: Awards & Accolades: PPM for PSA Certified Best Project Management Solution Monitor and increase resource utilization Increase control over fixed bid projects, scope change and employee-related expenditures Implement consistent project execution best practices Automate project compliance with labor and industry regulations Increase project visibility, workforce productivity and operational effectiveness Facilitate real-time communication and decisionmaking Resource & Capacity Planning Project Planning Revenue Management Workflow Designer Time Tracking Expense Management Project Financials Analytics & Reporting Integration Mobile

31 Process Driven Solution Opportunity / Projects Plan & Forecast Execute Integrate Accessible Anywhere Workflow-Engine Analyze & Report Bill, Invoice, Chargebacks & Rev. Rec.

32 Live Demo

33 Questions?

34 Contact Us: Phone: Direct: Toll free (US and Canada): PLAN (7526) Website: Connect with Tenrox Company: Tenrox

35 PDU Credits This webcast session entitles you to obtain 1 PDU towards your PMP as per the PMI Organization. This session appears on web site page. Continuing Certification Requirements System: Course information: Provider ID#: 2579 Provider Name: Upland Software Course ID: Program Name: Regent Systems Inc.: A Professional Services Automation (PSA) Case Study DCAA Compliance and Eight Years of Wedded Bliss with Tenrox by Upland