Business Transformation: Creating and Sustaining High Performance

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1 Business Transformation: Creating and Sustaining High Performance 1140 Powers Place Alpharetta, GA Toll Free: Phone: Fax:

2 About us Founded in 1991, Competitive Solutions, Inc. is an international business transformation consulting and software firm serving clients around the world with our proven transformation systems Offices in Raleigh, NC and Atlanta, GA Authors of three best selling business novels:

3 The Process of Transformation

4 Build the Foundation Creating a Culture of Connectivity, Clarity, and Consistency Non-Negotiable Operating Cadence of Communication Elevate staff Business Acumen Raise expectations of engagement - visible and personal Accountability systems Enhance your on-boarding and assimilation process for new leaders and associates

5 Real-Time Insights - Manage Your Business Creating a Culture of Connectivity, Clarity, and Consistency Thermostatic connect accountability to performance Access critical information decision makers focus on the business Environment of transparency, focus and accountability Web-Based to allow connectivity and engagement anywhere in the world

6 Culture of Continuous Improvement Creating a Culture of Connectivity, Clarity, and Consistency A systematic approach to waste identification and elimination utilizing LEAN/Six Sigma tools and techniques Empowered, Engaged, and Passionate workforce Right people, at the right place, at the right time - delivery of tangible business results Transformational impact on leadership within the organization

7 MEASURE PERFORMANCE TAKE ACTION DRIVE RESULTS

8 BUSINESS INTELLIGENCE DASHBOARD Visualize data via Executive Dashboards KPI Reporting, Graphing and Trending Link Corrective Actions to KPIs Customizable Dashboards Balanced Scorecard Ready From Measuring to Managing your Business

9 Quickly review key information Executive Dashboards My Actions My Messages Past Due Upcoming Future Closed Past Due Upcoming Future Closed a Messages: Display Admin message Display additional messages as added (i.e. New Action, Metric Updated, et My Metrics Metrics I Update EC Sales Home Metrics I Own 15 My Scorecards: 2 5 Red Yellow Green My Performance Dashboard Overall Metric Performance Past Due Upcoming Future Closed My Admin My Settings: Default Team Password Dashboard Settings Red Yellow Green Past Due Upcoming Future Closed

10 Visualize your data trends and see what actions are moving your business forward Team Metric Name Frequency Performance Analytics East Coast Plant Primary Defects Monthly $500,000

11 See overall performance in one view

12 Easily track metrics by drilling down multiple levels

13 Create an integrated data view, but eliminate duplication ERP, Accounting, Production, Call Management and many other Systems

14 Explore KPI results and trends quickly

15 Drive operating results by taking and tracking actions

16 Cascading Scorecards connect strategy with tactics to manage performance at all levels. Action Registers link to metrics and drive accountability at all levels. Metrics trends show historical patterns and help predict future outcomes Dashboards give management quick, visual insights into organizational performance

17 World-Class organizations choose PBL Scorecard

18

19 Up and Running in 72 hours! No IT hassles All scorecards, reports, drill downs and actions available real-time Import from your current systems The people at Competitive Solutions, Inc. who work with the PBL Scorecard software understand the methodology of how the system should work with our unique scorecard. The staff easily walks anyone through issues. Since the software has been up and running here we have had no problems; the entire process was an easy transition for our entire organization - Manatee County, FL Tax Collector Contact Us (770)

20 To Learn More - Schedule a Live Demo Today! Only 30 minutes Live and interactive Right at your desk We made a weak attempt at building a Scorecard using Excel spreadsheets, but the attempt ultimately failed. Our many, many action items were in multiple files. We also had issues finding all the right documents associated with our metrics and actions. Now, PBL ScoreCard has allowed us to keep all of our metrics, actions and documents in one place, which has made managing our business more efficient - INX International Inc Co. Contact Us (770)

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