BI SURVEY 14. The world s largest survey of business intelligence software users

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1 THE BI SURVEY 14 The world s largest survey of business intelligence software users This document is a specially produced summary by BARC of the headline results for DUNDAS This document is not to be shared, distributed or reproduced in any way without prior permission of BARC

2 Table of contents Dundas results overview... 3 Dundas in... 4 Introduction... 4 Dundas overview... 4 Dundas customer responses... 4 User and use case demographics... 5 Peer Groups... 7 The KPIs... 7 Summary Dundas in Page 2

3 Dundas results overview Dashboard vendor Top ranked Leading Price-to-value perception Proportion of employees Competitive win rate Data discovery/visualization Mobile BI Vendor support Dundas in Page 3

4 Dundas in Introduction The BI Survey 14 is based on findings from the world's largest and most comprehensive survey of business intelligence end-users, conducted earlier this year. In total, 3,224 people responded to The Survey with 2,348 answering a series of detailed questions about their usage of a named product. Altogether, 34 products (or groups of products) are analyzed in detail. The BI Survey 14 examines BI product selection and usage among users in areas including business benefits, costs, proportion of employees using the product, competitiveness, recommendation, innovation, performance, customer satisfaction and agility. We asked several questions that helped us measure the business benefits derived from respondents deployments. The combined results were then used as a calibration tool The Business Benefits Index (BBI) - which is widely used throughout The Survey to assess the correlation between various factors and the achievement of benefits. Dundas overview Dundas Data Visualization, Inc. is a business analytics company that provides data visualization tools. The company was founded in 1992, and is privately held. The company, which states it has experienced double-digit sales increases in recent years, has about 1,000 customers, 100 partners and 75 employees. Dundas core offering is Dundas Dashboard, a web-based dashboard design platform for custom dashboard creation. Dundas Dashboard was released in 2009, and includes APIs and a scripting engine for further customization. The vendor is currently working on new BI innovations focused on data visualization and other BI functionalities to be announced by the end of Dundas strength lies in its its highly customizable and extensible solutions for data presentation that enable decision makers to quickly access and interact with data to make better decisions. For this reason, customers give the product above-average ratings for its price-performance value, vendor support, and report a higher-than-average percentage of employees within their enterprises using it. Dundas customer responses This is the first year that Dundas features in The BI Survey. It appeared this year with a sample of 38 users. Around 77 percent of participants said they were using Dundas Dashboard version 5, while 8 percent were on version 4 and 6 percent on version 3. Dundas in Page 4

5 User and use case demographics Dashboards Standard/Enterprise reporting Scorecards Operational analytics Ad hoc query Visual analysis/data discovery OLAP analysis Predictive analytics/data mining Big data analytics Financial consolidation Budgeting/Planning 3% 13% 47% 21% 45% 16% 37% 16% 34% 26% 18% 24% 11% 21% 11% 26% 8% 16% 5% 18% In use Planned 63% 95% Product usage (n= 38) 42% 26% 32% Percentage of employees using Dundas Dundas 20% Average of all products 15% Number of users using Dundas Less than More than 2500 Company size (number of employees) (n=38) Median 50 Mean 442 Dundas in Page 5

6 Purchased licenses up-front Yearly software fee (on-premise) 30% 52% Power user 10% Part of a bundle 18% Open source 0% 90% Yearly software fee (cloud solution) 0% Casual user Type of license model used (n=33) Proportion of casual and power users (n=38)) Dundas is an enterprise BI dashboard product with reporting and visual analysis features. The tool has a footing in enterprises in all size ranges, providing enterprise reporting, as well as scorecards and operational analytics to executive decision-makers. Customers increasingly will be employing Dundas for visual analysis and discovery, big data analysis and OLAP analysis. The product is typically used by more than 440 users within an enterprise, on average. The overwhelming majority are casual users, suggesting that the product provides visual and easy-to-use interfaces that appeal to business decision-makers. The product is often seen as an alternative to Tableau, QlikView, MicroStrategy, and to Excel spreadsheets. Dundas in Page 6

7 Peer Groups The BI Survey features a range of different types of BI tools so we use peer groups to ensure similar products are compared against each other. The groups are essential to allow fair and useful comparisons of products that are likely to compete. The peer groups are primarily data-driven and based on how customers say they use the product. Dundas features in the following peer groups: - Dashboard The KPIs The BI Survey 14 provides the reader with well-designed KPI dashboards packed with concise information, which can be absorbed at a glance. The KPIs all follow these simple rules: - Only measures that have a clear good/bad trend are used as the basis for KPIs - KPIs may be based on one or more measures from The BI Survey - Only products with samples of at least (depending on the KPI) for each of the questions that feeds into the KPI are included - Each KPI is normalized so that the overall sample always has a value of The KPIs are calculated so that better-than-average products always have scores of greater than 1.0, while less good products score less than 1.0. When viewing the peer group KPI charts, note that the average for each peer group will usually be either higher or lower than 1.0 because the peer groups are all subsets of the overall sample. The products are sorted by value: the better the product the higher the value. The average is displayed as a green bar and separates the products into two groups, those that performed better than average and those that performed worse than aver-age. For more details on the KPIs, see our KPIs and Dashboards document. Dundas in Page 7

8 Leading dashboard vendor in price-to-value perception Based on how many users buy their BI tool for its price-performance ratio Yellowfin (1) 1.85 Entrinsik (2) 1.53 Dundas (3) 1.44 Pyramid Analytics (4) 1.36 Tableau (5) 1.19 BOARD (6) 1.04 Average 0.94 arcplan (7) 0.86 Evidanza (8) 0.86 Qlik (9) 0.76 Dimensional Insight (10) 0.73 IBM Cognos BI (11) 0.61 Oracle BI Found. Suite (12) 0.57 MicroStrategy (13) Information Builders (14) Tibco (15) Average dashboard peer group Among leading dashboard vendors, Dundas is considered to be above average in terms of price-tovalue perception. Part of this may come from the vendor s commitment to after-sales service and support, which is included with the licenses it sells. Dundas provides 2.5 days of training with any license, and assists customers with design needs, KPIs and creation of wireframes. Dundas in Page 8

9 Leading dashboard vendor in proportion of employees Based on the percentage of employees that use the product Dimensional Insight (1) 2.70 Information Builders (2) 1.79 Entrinsik (3) 1.50 Dundas (4) 1.25 Average 1.16 Pyramid Analytics (5) 1.16 Evidanza (6) 1.13 IBM Cognos BI (6) 1.13 Yellowfin (8) 1.06 arcplan (9) 1.03 BOARD (10) 1.00 Qlik (11) 1.00 MicroStrategy (12) 0.90 Oracle BI Found. Suite (13) Tableau (14) Tibco (15) Average dashboard peer group On average, 20 percent of employees within survey respondents organizations use Dundas Dashboard, which is above the 15 percent average seen across enterprises for all the vendors covered in this year s BI Survey. One of the challenges for the BI and analytics industry has been encouraging more widespread deployments of tools across employee ranks, essential to the success of analytics-driven enterprises. Dundas in Page 9

10 Leading dashboard vendor in competitive win rate Based on the percentage of wins in competitive evaluations Dimensional Insight (1) arcplan (2) Pyramid Analytics (3) Dundas (4) Information Builders (5) Average Yellowfin (6) MicroStrategy (7) Tibco (8) Evidanza (9) Qlik (10) BOARD (11) Oracle BI Found. Suite (12) IBM Cognos BI (13) Tableau (14) Average dashboard peer group Dundas does well in measuring up to other vendors in terms of competitive evaluations by customers. Dundas in Page 10

11 Leading dashboard vendor in data discovery/visualization Based on how many sites currently use data discovery/visualization with their BI tool Tableau (1) Tibco (2) Qlik (3) Pyramid Analytics (4) Dundas (5) Yellowfin (6) Dimensional Insight (7) Average Entrinsik (8) BOARD (9) arcplan (10) Oracle BI Found. Suite (11) MicroStrategy (12) Evidanza (13) IBM Cognos BI (14) Information Builders (15) Average dashboard peer group Data visualization enables decision makers to see, within an instant, major trends, as well as spot outliers. As noted at the beginning of this report, a significant share of customers are planning to deploy Dundas Dashboard as their primary data discovery and visualization tool. Dundas has strong offerings in this area, including templates of key business visualization maps. Dundas in Page 11

12 Leading dashboard vendor in mobile BI Based on how many sites currently use mobile BI with their BI tool Yellowfin (1) 2.47 MicroStrategy (2) 2.25 Dimensional Insight (3) 1.81 Tableau (4) 1.76 Dundas (5) 1.49 arcplan (6) 1.44 Pyramid Analytics (7) 1.35 Qlik (8) 1.35 Average 1.31 Evidanza (9) 1.10 IBM Cognos BI (10) 1.00 Entrinsik (11) 0.89 Tibco (12) 0.86 Information Builders (13) Oracle BI Found. Suite (14) BOARD (15) Average dashboard peer group Mobile BI is considered by many to be the next big wave in BI and analytics. Decision makers will have access to critical enterprise data and insights from their devices, regardless of where they are working or traveling. By its nature, mobile apps are typically highly simple and user friendly. Dundas occupies a leadership role in this space, with good adoption ratings. Dundas in Page 12

13 Leading dashboard vendor in vendor support Measures user satisfaction with the level of vendor support provided for the product Dimensional Insight (1) 1.53 Yellowfin (2) 1.46 Pyramid Analytics (3) 1.43 Dundas (4) 1.39 Entrinsik (5) 1.33 Information Builders (6) 1.29 arcplan (7) 1.26 BOARD (8) 1.23 Tableau (9) 1.19 Average 1.14 Qlik (10) 1.05 MicroStrategy (11) 1.03 Evidanza (12) 0.96 Tibco (13) IBM Cognos BI (14) Oracle BI Found. Suite (15) Average dashboard peer group Product support is considered extremely important to a vendor s positioning in their market and to customer satisfaction. Here, Dundas fares well in comparison to competing vendors in the dashboarding space. Dundas in Page 13

14 Summary Customers of Dundas Data Visualization give the vendor s data visualization product high ratings for its price-performance value, vendor support, and the amount of employees within their enterprises using it, indicating that the solution maintains high adoption rates. With its upcoming BI innovations, Dundas will be increasing its focus on helping customers embrace the promises of visual data analytics, while adding new development tools and means to share data across enterprises. The vendor is well positioned to take a leadership role in today s data-driven enterprises. Dundas in Page 14

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