SA6: educonf a quick update
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1 SA6: educonf a quick update András Kovács, NIIF/HUNGARNET 6th GN2 Technical Workshop, Berlin, 25/06/08
2 Progress report Service design ended: DS6.1.1 Service Definition and Implementation Plan soon to be released Service and user group definition Service architectural descriptions Support/operational procedures Revision: 12/2008 Implementation: WI2 1 st milestones: 09/2008
3 Service website Service public website:
4 Service matrix Services educonf staff NREN admins Org admins end-users Website Trouble Ticket System Future plans Mailing lists Knowledge-base wiki Directory Services Connectivity monitoring Echo-test services Open gatekeeper/proxy Future plans Multi-point resource Future plans
5 Project infrastructure operations Project infrastructure: Maintain a set of applications Administrator roles defined: System (project server, TTS, webserver, etc.) Monitoring (measurement points, monitoring apps) Directory (directory apps) Website (website framework) Each role covered by min. 2 partners: Backup is granted Fixed MM effort figure ( MM/month)
6 International service problems What is an international service problem? Call routing infrastructures between NREN service clouds (VoIP and VC) Frequent problems, difficult to track/debug educonf Expert on Duty (EoD) role defined: Assists NREN service admins to debug and localize problems (interaction) Co-ordinates problem resolution through a defined procedure Advise and help NREN/org admins Serviced by several partners (round robin) Fixed MM effort figure (0.3MM/month) revision: 12/2008
7 Trouble Ticketing System Support joint problem resolution: Project infrastructure admins EoD and NREN admin interaction Open source Ticket Request System (OTRS): AAI enabled by SA5 AAI access from day 1: edugain connection is a requirement GN2 gidp: NRENs without edugain
8 educonf monitoring Objective: monitor inter-domain VoIP/VC reachability MPs deployed in different domains (NRENs) MPs initiate test calls and report status to central DB Status web interface and historical graphs Nagios + NRPE Why Nagios? ( and not PerfSONAR) No NREN measurement DBs (RRD/SQL) Nagios+NRPE is available Proof-of-concept PS implementation later MP code is reusable with PS MP
9 educonf monitoring architecture I. monitoring visualization SA6 CH-MP SQL DB Nagios CH-GK HU-GK GDS/ENUM CZ-GK SA6 CZ-MP GR-GK SA6 HU-MP SA6 GR-MP Test call DB conn
10 educonf monitoring architecture II. - Nagios
11 educonf directory Objective: support admins and end-users with information Available through web interface and map API What information is provided? Basic organizational information Administrative and tech contact points (VC/VoIP) Description of local H.323 gatekeeper and SIP proxy network Local dial-plan and calling methods (e.g. GDS, ENUM, PSTN) VC/VoIP test numbers Available VC venues Advertising open NREN resources (MCU, free GKs, proxies) Available MCUs, free gatekeepers for use
12 educonf directory architecture Periodic collection of deployment info: Start simple with a PULL model Minimal installation requirements Security considerations Aging and validity of collected data
13 educonf central resources Objective: provide resources to international research projects and organizations that do not currently maintain such services Current status: H.323/SIP do not fly for the masses (complex, fw/nat) No free, interoperable multi-platform PC clients Central EU MCU raises policy issues What is expected by the end-user? Free, easy to use, multi-platform PC clients (personal) Traverses FW/NAT boxes easily Can serve both high-end (HD) and low-end users Gateway to H.323/SIP world Technology testing in GN2, adoption in GN3 (?)
14 educonf roadmap May 08 - Website introduction Jun 08 - Start deployment of support tools Aug 08 - Initial directory of deployments Oct 08 - Monitoring in place Dec 08 - Revision of service definition based on pilot findings Service phases: Pilot phase (Nov 08 end of GN2) Production services and improvements (GN3)
15 For more information educonf web site SA6 on GÉANT2 intranet SA6 wiki space Thank you!
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