A new Service Activity: SA6 In support of European collaboration

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1 A new Service Activity: SA6 In support of European collaboration András Kovács (NIIF/HUNGARNET) 5 th GÉANT2 Technical Workshop Rome, 23/01/2008

2 Addressed Problems No coordination between NREN VoIP/VC support groups: Slow problem identification and resolution Bad user experience Lack of common monitoring tools: Interdomain facilities not monitored at all (stability?) GDS infrastructure has been very unstable Difficult to find VC/VoIP deployment information: Seeking new partnerships? Organise a multi-party conference? Multipoint resources for international meetings: Lack of multipoint VC service in many countries Third party services are volunteered, without guarantees

3 SA6 basics Previous efforts: TERENA TFs GN2 Y3 TF-VSS Partners: CARNET, CESNET, GRNET, HEANET, HUNGARNET, NORDUnet, PSNC, REDIRIS, SWITCH, TERENA, UoM Budgeted effort: ~54MM (Y4 + 6 months) Service name: educonf Service roll-out: pilot during GN2, improvements in GN3 SA6 project structure: Work Item 1: Design, planning Work Item 2: Implementation, service operations

4 Service website Service website: Access point for educonf services (initial) Plan: educonf.{net eu org} Branding/trademarking & webdesign in progress (NA2) Website: TERENA Schedule: in 1-2 months

5 Helpdesk I. Helpdesk goals: Support tracking & resolution of interdomain VC/VoIP infrastructure related problems: GDS (H.323, GK based, old) nrenum.net (SIP, ENUM/DNS based, new) Maintain/support project infrastructure & services Helpdesk tools: Joint educonf mailing list for: All national/nren admins Institutions/organisations

6 Helpdesk II. Helpdesk tools (contd.): Trouble Ticketing System (TTS) VC/VoIP tech admin contact database Interdomain monitoring service Knowledge base (wiki) Helpdesk operation: SA6 members + affected parties SLA definition Operational procedures/workflows Schedule: 2-3 months

7 Monitoring I. Goals: Monitor interdomain H.323 and SIP infrastructures: Periodic testing of connectivity between countries Connectivity status visualisation Historical view of reachability Alert generation and propagation for admins Monitor project infrastructure

8 Monitoring II. Architecture: Distributed, perfsonar based Implementation: Build on existing tools (i.e. H.323/SIP tools) Develop a new perfsonar MP Web based visualisation (matrix) Deployment: MPs location: not yet decided Central SQL DB and SQL MA Schedule: August, 2008

9 Monitoring III. - architecture

10 Informational Services I. Goals: Collection of NREN/organisation VC/VoIP deployment info Tech admin contact points Dial-plan and calling methods Advertising open NREN/organisation resources (e.g. MCUs, free GKs, VC venues, etc.) Provide geographic visualisation Architecture: Distributed data publishers (XML) organisations Regular data harvesting Storage in a central XML DB Searchable by: geographical location and web forms

11 Informational Services II. - Architecture

12 A European multipoint VC resource Goals: Multipoint resource for European research projects and collaboration Address digital divide Help R&E communities without national VC services NREN backup Building blocks: Multipoint facility Resource scheduling interface Multi-party meeting organisation tool

13 Other activities + plans Test facilities: Request participating NRENs to deploy test numbers: Allow connectivity and a/v quality testing ( copy bird ) Advertise test facilities through directory services Cookbook recipes to help deployment Free gatekeeper and proxy: Gatekeeper: GDS connection (H.323) Proxy: nrenum.net connectivity (SIP) Authentication: use edugain wherever possible Co-operation with TF-ECS

14 More information GN2 wiki SA6 section: GN2 intranet: Mailing list: Thank you for your attention!

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