This course is intended for IT professionals who are responsible for the Exchange Server messaging environment in an enterprise.

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1 10233A: Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010 Course Number: 10233A Course Length: 5 Day Course Overview This instructor-led course provides you with the knowledge and skills to design and deploy messaging solutions with Microsoft Exchange Server This course describes how to gather requirements for a messaging solution and then design the integration of Exchange Server 2010 with the current infrastructure. The course then covers how to plan and deploy the various server roles in Exchange Server You will explore the various options for implementing messaging security, policies, and compliance. The course also examines the high availability and disaster recovery options and how to develop a troubleshooting plan. Finally, the course describes how to plan the upgrade from earlier versions of Exchange Server to Exchange Server 2010 and the integration of Exchange Server 2010 with other messaging systems. Audience This course is intended for IT professionals who are responsible for the Exchange Server messaging environment in an enterprise. Course Outline Course Introduction Module 01 - Introduction to Designing a Microsoft Exchange Server 2010 Deployment Lesson 1: Gathering Business Requirements What Are Business Requirements? What Are Functional Requirements? Defining Service Level Agreements Discussion: Identifying Regulatory and Organizational Compliance Requirements Identifying Project Constraints Lesson 2: Identifying Additional Requirements Typical Stakeholders Defining Technology Requirements Identifying IT Requirements Identifying Security Requirements Identifying User Requirements Discussion: Dealing with Conflicting Requirements Lesson 3: Introduction to Service Level Management What Are Service Level Agreements? What Is Service Level Management? What Is Availability? Business Requirements and Service Level Management Disaster Recovery and Service Level Management Creating Service Level Agreements Lesson 4: Analyzing the Current Messaging Environment 3 m 1h 30m

2 Analyzing the Physical Network Infrastructure Analyzing the Name Resolution Services Infrastructure Analyzing the Active Directory Infrastructure Analyzing the Messaging Infrastructure Identifying Messaging System Usage Identifying Additional Infrastructure Components Analyzing Administrative Models and Processes Analyzing the Change Control Process Module 01 Review Module 02 - Designing Microsoft Exchange Server 2010 Integration with the Current Infrastructure Lesson 1: Designing the Network Infrastructure Identifying the Network Requirements for Exchange Server 2010 Deployments Identifying the Internet Access Considerations for Client Access Identifying the Network Considerations for Client Access Identifying the Network Considerations for Message Routing Lesson 2: Designing the Active Directory Infrastructure Identifying the AD DS Design Owners Designing the Active Directory Forest Designing the Active Directory Domain Designing the Active Directory Sites for Exchange Server 2010 Deploying Exchange Server 2010 Servers in Active Directory Sites Designing a Domain Controller Placement Strategy Discussion: Considerations for Modifying the Current Active Directory Design Planning for AD DS Preparation to Support the Exchange Server 2010 Deployment Lesson 3: Designing the DNS Infrastructure Considerations for DNS What Is Split DNS? Designing a DNS Infrastructure for Exchange Server Lesson 4: Planning Exchange Server Administration Exchange Server 2010 Permissions What Is the Default Role Based Access Control Configuration? Designing a Custom Management Delegation Strategy Designing a Management Tool Strategy Demo - How to Manage Exchange Server 2010 Lab Demonstration - Designing Exchange Server Integration with the Current Infrastructure Module 02 Review 1h 41m Module 03 - Planning and Deploying Mailbox Services Lesson 1: Overview of Mailbox Services in Exchange Server 2010 New Mailbox Services Features in Exchange Server 2010 Storage Changes in Exchange Server 2010 Information Required for Designing Mailbox Services Lesson 2: Designing Mailbox Servers Designing Mailbox Sizing Designing Mailbox Server Database Configuration Designing Mailbox Disk Storage Designing a Test Plan for Server Performance Designing Mailbox Server Processor and Memory Requirements Designing Mailbox Servers for High Availability 1h 23m

3 Lesson 3: Designing Recipient Management Designing Recipient Management Processes Designing Address Lists Designing Address Policies Designing System Messages Designing Distribution Groups Designing Resource Mailboxes Designing Mailbox Moves Lesson 4: Designing Public Folder Architecture Analyzing Business Requirements for Public Folders Designing Mailbox Servers for Storing Public Folders Designing Public Folder Replication Designing Client Access to Public Folders Planning the Public Folder Hierarchy Designing Public Folder Permissions Alternatives to Public Folders Lab - Planning and Deploying Mailbox Services Module 03 Review Module 04 - Planning and Deploying Client Access Services in Microsoft Exchange Server 2010 Lesson 1: Overview of the Client Access Server Role Client Access Business Requirements Client Access Server Services How RPC Client Access Service Works How Client Access Service Works with Multiple Sites Requirements for Accessing the Client Access Server from the Internet Lesson 2: Designing Client Access Server Deployment Designing Client Access Server Hardware Requirements Client Access Server Security Designing Client Access Server Certificates Designing Autodiscover Designing the Availability Service Designing MailTips Designing Client Throttling Designing Client Access Services with Multiple Namespaces Lesson 3: Designing Client Access Designing MAPI Client Access Designing Outlook Anywhere Access Designing Outlook Web App and Exchange Control Panel Designing Exchange ActiveSync Access Designing POP3 and IMAP4 Access Designing Firewalls and Reverse Proxies for Client Access Lesson 4: Designing Client Access Policies Designing Outlook Web App Mailbox Policies Options for Managing Mobile Devices Designing Exchange ActiveSync Policies Designing Mobile Device Remote Wipe Policies Lab - Planning and Deploying Client Access Services in Exchange Server 2010 Module 04 Review 1h 9m

4 Module 05 - Planning and Deploying Message Transport in Microsoft Exchange Server 2010 Lesson 1: Designing Message Routing for Exchange Server 2010 Overview of Message Transport Components in Exchange Server 2010 Default Message Routing Configuration in Exchange Server 2010 Modifying the Default Message Routing Topology Designing Message Routing to Mitigate the Effects of Message Routing Failure Lesson 2: Designing Hub Transport Servers Hardware Requirements for Hub Transport Servers Default Hub Transport Server Configuration Planning SMTP Send and Receive Connectors Planning for Internal SMTP Relay Designing Accepted Domains and Remote Domains Designing Message Throttling, Back Pressure, and Size Limits Troubleshooting Internal Message Delivery Lesson 3: Designing the Message Routing Perimeter Default Edge Transport Server Configuration Designing Edge Subscriptions Designing Outbound Message Flow Designing Inbound Message Flow Designing Message Routing to the Perimeter Planning Address Rewriting Lab: Planning and Deploying Message Transport in Exchange Server 2010 Module 05 Review 1h 12m Module 06 - Planning and Deploying Messaging Security Lesson 1: Designing Message Security Defining Message Security Requirements Designing Restrictions to Message Flow Designing SMTP Connector Security Designing Secure Message Routing Between Partner Organizations Designing Client-Based Messaging Security Lesson 2: Designing Antivirus and Anti-Spam Solutions Overview of Antivirus and Anti-Spam Solution Requirements Options for Implementing Antivirus and Anti-Spam Solutions in Exchange Server 2010 Designing Anti-Spam Solutions Recommendations for Monitoring the Anti-Spam Solution Demo - Message Hygiene Designing Antivirus Solutions Managing Antivirus Solutions Lab Demonstration - Planning and Deploying Messaging Security Module 06 Review 51m Module 07 - Planning and Deploying Messaging Compliance Lesson 1: Designing Transport Compliance Identifying Transport Compliance Requirements and Options Planning Transport Rules Planning Message Classifications Planning Message Moderation Lesson 2: Designing AD RMS Integration with Exchange Server 2010 Options for Integrating AD RMS and Exchange Server h 4m

5 Planning AD RMS Integration Planning AD RMS Integration with External Organizations Considerations for Implementing and Managing AD RMS Integration Lesson 3: Designing Message Journaling and Archiving Identifying Message Journaling and Archiving Requirements and Options Options for Implementing Message Journaling Planning Message Journaling Considerations for Managing the Journal Mailbox Planning Personal Archiving Planning Legal Hold Planning Multi-Mailbox Search Lesson 4: Designing Messaging Records Management Identifying Messaging Records Management Requirements and Options Planning a Retention Policy Deployment Planning a Managed Folder Deployment Planning the Integration of Managed Folders and Retention Policies Discussion: Designing a User Communication Plan for Messaging Compliance Lab - Planning and Deploying Messaging Compliance Module 07 Review Module 08 - Planning and Deploying High Availability Lesson 1: Introduction to High Availability in Exchange Server 2010 What Is High Availability? Components of High Availability How DAGs Work Options for Implementing Database Copies How Shadow Redundancy Works How High Availability Works for Client Access Servers Lesson 2: Designing High Availability for Mailbox Databases Requirements for DAGs Designing Network Components for a DAG Designing the Storage Components for a DAG Designing Database Copies and Continuous Replication Designing Monitoring and Management for a DAG Lesson 3: Designing High Availability for Other Server Roles Designing High Availability for Hub Transport Servers Designing High Availability for Client Access Servers Designing High Availability for Edge Transport Servers Designing High Availability for Servers with Multiple Roles Lesson 4: Designing Site Resilience What Is Site Resilience? How Site Resilience Works Designing DAGs for Site Resilience Designing Other Roles for Site Resilience Designing Failover and Failback Between Sites Lab - Planning and Deploying High Availability Module 08 Review 1h 3m Module 09 - Planning a Disaster Recovery Solution Lesson 1: Planning for Disaster Mitigation 41m

6 Identifying Data Loss Scenarios Data Loss Mitigation Features Designing a Disaster Mitigation Strategy What Is the Relationship Between Disaster Recovery and High Availability Designing a High Availability Solution for Disaster Mitigation Backup-Less Exchange Server What Are the Timelines for Disaster Recovery? Scenarios Requiring Backup and Restore Lesson 2: Planning Exchange Server Backup Identifying Backup Requirements for Mailbox Servers Identifying Backup Requirements for Non-Mailbox Servers Choosing an Exchange Server Backup Solution Designing an Exchange Server Backup Schedule Designing an Exchange Server Backup Management Solution What Is System Center Data Protection Manager? Lesson 3: Planning Exchange Server Recovery Options to Recover Exchange Server Functionality Options to Recover Mailbox Data and Databases Planning the Recovery of Mailbox Servers Planning the Recovery of Non-Mailbox Servers Planning the Recovery of Edge Transport Servers Creating a Disaster Recovery Plan Maintaining a Disaster Recovery Plan Lab - Planning a Disaster Recovery Solution Module 09 Review Module 10 - Planning Microsoft Exchange Server 2010 Monitoring and Troubleshooting Lesson 1: Planning Exchange Server Monitoring Options for Monitoring Exchange Server Demo - Event Viewer Demo - Windows System Resource Manager Planning Performance Monitoring for Mailbox Servers Planning Performance Monitoring for Transport Servers Planning Performance Monitoring for Client Access Servers Planning Message Tracking and Logging for Transport Servers Planning How to Monitor Baselines and Trend Analysis Lesson 2: Planning Exchange Server Troubleshooting Windows Server Tools Demo - ADSI Edit Demo - LDP Exchange Server Tools Discussion: Developing a Message Delivery Troubleshooting Plan Discussion: Developing a Client Access Troubleshooting Plan Discussion: Developing a Mailbox Database Troubleshooting Plan Module 10 Review 1h 22m Module 11 - Upgrading to Microsoft Exchange Server 2010 Lesson 1: Overview of Upgrading to Exchange Server 2010 Supported Upgrade Scenarios Choosing an Upgrade Strategy 53m

7 Components of a Coexistence and Upgrade Strategy Planning a Multi-Site Upgrade Options for Supporting Deprecated Features Lesson 2: Planning the Upgrade from Exchange Server 2003 to Exchange Server 2010 Prerequisites for Installing Exchange Server 2010 in an Exchange Server 2003 Organization Process for Installing Exchange Server 2010 in an Exchange Server 2003 Organization Designing the Client Access Server Upgrade Designing the Client Services Coexistence Designing the Message Transport Upgrade Designing the Upgrade of Administrative Roles Demo - Exchange Administrative Groups Planning the Removal of Exchange 2003 Servers Troubleshooting the Exchange Server 2010 Upgrade Lesson 3: Planning the Upgrade from Exchange Server 2007 to Exchange Server 2010 Prerequisites for Installing Exchange Server 2010 in an Exchange Server 2007 Organization Process for Installing Exchange Server 2010 in an Exchange Server 2007 Organization Designing the Client Access Server Upgrade Designing the Message Transport Upgrade Designing the Administrative Roles Upgrade Planning Exchange 2007 Servers Removal Troubleshooting the Exchange Server 2010 Upgrade Module 11 Review Module 12 - Integrating Exchange Server 2010 with Other Messaging Systems Lesson 1: Designing Exchange Server 2010 Integration with Other Messaging Systems Coexistence Scenarios for Exchange Server 2010 Designing Integration with Other Exchange Server Organizations Designing Message Routing with Unique SMTP Namespaces Designing Message Routing with the Same SMTP Namespace Demo - Send and Receive Connectors Designing Global Address List Synchronization Demo - Offline Address Book Designing Calendar Interoperability Lesson 2: Designing Exchange Server 2010 Integration with Federated Partners What Is Federated Sharing? Considerations for Designing Federation Trusts and Certificates Designing Organization Relationships Designing Sharing Policies Lesson 3: Designing Exchange Server 2010 Integration with Exchange Online What Is Exchange Online? Designing Coexistence with Exchange Online Designing Management of Exchange Online Module 12 Review 42m Module 13 - UM in Microsoft Exchange Server 2010 Lesson 1: Planning the UM Infrastructure UM Architecture and Topology Infrastructure Requirements Business Requirements Planning Considerations 37m

8 Planning Considerations for VoIP Gateways Lesson 2: Planning the UM Configuration Hardware Infrastructure Requirements UM Dial Plan Object UM Hunt Group Object UM Server Object UM Mailbox Policy Object UM Clients Process for Deploying UM Demo - Configure UM Lesson 3: Planning the UM Integration with Office Communications Server Office Communications Server 2007 R2 Features Benefits of UM Integration with Office Communications Server 2007 Planning the UM and Office Communications Server Integration Module 13 Review Module 14 - Planning a Virtualization Strategy for Exchange Server 2010 Lesson 1: Hyper-V Overview What Is Hyper-V? Requirements and Limits for Hyper-V Hosts Planning for Disks and Storage Virtual Machine Overview Virtual Disk Configuration Options Identifying Server Virtualization Candidates Using Virtual Machine Manager to Manage Virtual Environments Demo - Using Hyper-V Lesson 2: High Availability Options with Hyper-V Options for Providing High Availability for Virtualization How Network Load Balancing Works What Is a Failover Cluster? Failover Cluster Functionality in Windows Server 2008 R2 Requirements for Failover Clustering in Hyper-V The Process for Implementing Hyper-V and Failover Clustering Lesson 3: Planning a Virtualization Strategy for Exchange Server 2010 Exchange Server 2010 Virtualization Support Planning Hyper-V Hosts Guidelines for Planning Exchange Server 2010 Virtual Machines Designing Virtualization for Client Access Servers Designing Virtualization for Transport Servers Design Virtualization for Mailbox Servers Module 14 Review Course Closure 44m Total Duration: 14h 55m

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